Very professional and efficient . I was really impressed…read morewith the prompt response when I contacted the company . Very satisfied with the final result .

We never asked for free service calls. We called you to tell you about a problem with the computer…read moreyou sold us, and wanted to get service call set up. But since you never called back as promised, how were we to know. You could at least have said that service wasn't included in the sale of your refurbished computer and we could have worked with you from there. But you NEVER RETURNED THE CALLS. And what does our lack of computer knowledge have to do with you not returning calls or informing us of your service call charges???

Fantastic- WOW! I dropped my phone- Verizon couldn't do anything- Drove over to irepair- It was…read moreSunday and Lucy happened to be inside doing inventory. Lucy was gracious enough to open the door for us. Was able to repair my phone in 30 minutes! Fabulous service- Highly recommend.

Extremely poor communication and a complete waste of my time. (2 weeks for nothing)…read more I dropped off my water-damaged iPhone on a Monday. The employee at the front told me they would perform a free diagnostic, that it would take about one hour, and that they would call me with the results. Nobody called. I called the following day and spoke with another employee, whose name I believe was Xue. She told me the phone was a total loss and would cost more to repair than to replace. I asked whether they could at least recover my photos and files because they were not backed up to iCloud. She said yes, quoted me $150-$200, and told me it would take two to three days. Since this was Tuesday, I expected it to be completed by Friday. Again, nobody called. I called on Saturday, and the same guy who took my phone answered and told me the technician still needed to inspect the damage and that it would take another two to three days. This made no sense because I had already been told the phone had been diagnosed and that my data recovery would be completed by Friday. After receiving no updates the following week, I went to the store on Thursday to get my phone back and stop wasting my time. The guy then told me they were still performing diagnostics and that my phone's motherboard had been sent to their headquarters. He said I could take the phone without the motherboard if I did not want to wait. How was I supposed to recover my files without the motherboard when recovering my data was the entire reason I left the phone with them? I told him I wanted my phone returned complete and in the same condition in which I had given it to them. He promised it would be ready the following day before 3:00 p.m. I returned on Friday and finally picked it up. In the end, they kept my phone for two weeks, recovered none of my data, repeatedly failed to call me, and missed every deadline they gave me. Save yourself the frustration and take your device to another repair shop. This was a complete waste of two weeks.

Kaddy's Computer Repair is exactly the kind of shop you hope to find when you need someone you can…read moretrust with an expensive computer. They've diagnosed and repaired two of my high-end gaming desktops over the years, and their professionalism and straightforward communication have earned my confidence. They explain what they find, walk you through your options, and give you room to make an informed decision. Just as importantly, they don't push upgrades you don't need or extras you don't want. That approach makes a real difference when you're trusting someone with equipment you've invested a lot in. A professional, trustworthy shop that I can enthusiastically recommend. If you're looking for a place to take your gaming PC, Kaddy's deserves serious consideration.

Highly recommend Kaddy's to help resolve those pesky PC issues that have been plaguing you for…read moreweeks or months. For awhile (months) my PC has been losing video while playing games or video chatting. I swapped out parts in and out and same issue was happening. Decided to take it in to have a professional diagnose the issue. Walked in. Technician was helping someone at the time and acknowledge me. We talked about the issue I was having and provided the servicing cost which I feel was fair (~$100). Gave me a 2-day estimate for servicing. After 2 days the technician gave me a call that my PC is ready to be picked up. At the store he gone over the issue (which is an incorrectly plugged in power supply wire which I completely overlooked). PC is running very smooth. No issue ever since taking my PC in. All software running with no issue. No more power issue. No more stress. Will not hesitate to come to Kaddy's for any future PC issues.

I had a great experience with Quality Plus Computer! My laptop was displaying the dreaded blue…read morescreen of death, and they were able to completely fix the issue and get it back to me in just one day. What I appreciated most was their honesty and clear communication. They were completely open and transparent from the start about what data/files they could save and what they couldn't, so there were no surprises. Excellent turnaround time and fantastic customer service. I'll definitely be coming back here for all of my future computer and laptop needs!

Sorry, but all I can do is repeat what others with 5 star reviews have said because it describes my…read moreexperience perfectly: I had a great experience with Quality Plus!! From start to finish, everything was handled smoothly and with great attention to detail. What stood out most was their customer service. Justin was so friendly, responsive, and made sure all my questions were answered. It's not always easy to find a place that combines quality work with a genuinely positive experience, but they definitely delivered.

Jonathan has proven over and over again he is the man for all your IT needs, he is attentive, and…read moredoesn't up sale you anything. He is honest and that is something that stood out to me. He fixed my issues within an hour, and he let me know if I had any other issues to let him know. He explained what he did to fix the issues and I understood what I needed to do moving forward. The value of his work is impeccable, and I would definitely recommend him to anyone I know! Keep it up Jonathan!

Jonathan was on time, resolved our computer issues quickly and was very personable. Highly…read morerecommend!

I called and after telling David what was wrong (a complete dark screen) he told me what to do. It…read morewas a simple fix that resolved the issue. I value honesty and I will definitely call him for any laptop issues in the future because I can trust him.

My daughter's laptop wasn't working and she needed it for college. David went above and beyond (on…read morethe weekend) to fix her laptop. Very reasonably priced. I would trust them with any computer issues you have. You have a new customer!

Quality Service! Exceptional Hospitality!…read moreExcellent Price Point! Efficient cleaning of PS5, device kept shutting down during madden. He expertly cleaned device in rapod time and was back to factory speed on no time!

Quick turnaround very assertive in diagnosis and repair. Great service fees very down to earth. All…read morearound great service.

My gaming laptop's cooling fans stopped working, and since I also use the machine for writing, I…read morecould not go long without it. The Computer Guys saved the day! They ordered the part and had it fixed in no time, and at a fair price! They are now my go-to for any computer repairs. And they also build custom PCs as well. Highly recommend these guys. Thanks Ed and Todd!

Ed at TCG - Great communication, excellent work and fair pricing! I accidentally shattered the side…read moretempered glass panel of my Wife's computer while cleaning it and sent millions of glass shards into the case, PSU, GPU, and fans. The turn around for cleaning and installing into a new case (customer provided) was like a day. The computers been running smoothly ever since.

Free and fast diagnosis is a great feature here. Water damage in my phone broke the motherboard…read more Decided to upgrade phone, owner didn't charge at all.

Trust the 5 star reviews here. They are legit. Absolutely great experience here. My phone got that…read moredreaded white/green vertical line on the screen and needed to be replaced. I found this place on Yelp, sent a message, within a less than a minute, I got a quoted price, what time to come in and roughly how long it would take. No BS, no "we'll have to see what condition the phone is in, in order to give you the price", just exact price right on the spot. I came in at the exact appointment time, and to my surprise Jerry, the manager was there waiting for me. Dropped off the phone to him, he told me to come back in 30-45 minutes. He didn't give me any paper or receipt, so I felt a bit worried since there was no proof I left it with him but I did so anyways. Came back 45 minutes later and there was Jerry waiting for me again, showed me the phone and it was a brand new screen, worked even better than before and i was out the door in a few minutes. One of the best experiences I've ever had with repair service and definitely making this my new go to place for any repairs. I also found out Jerry not only does Phone repairs but also, tablet, and computer so I'll be coming here for those in the future. 5 stars for awesome experience here, and another 5 stars for Jerry for being friendly, easy to deal with and just providing good customer service.

I've taken two different computers to this shop, and every experience has been great. One computer…read moreneeded a new hard drive, and the other had an issue with the laptop touchpad. Both repairs were completed quickly, and everything worked perfectly. A few months later, my laptop touchpad started acting up again, so I took it back. He inspected it, explained the issue, and replaced the part again under warranty at no charge. I didn't even realize the repair was still covered. What I appreciate most is his honesty. He always takes the time to explain what's wrong, gives honest advice about whether a computer is worth repairing, and never tries to sell you something you don't need. That's hard to find these days. Both of my computers are now working like new again. If you're looking for an honest, knowledgeable, and trustworthy computer repair shop, I highly recommend this place.

Mickey is the Man! I brought my computer in thinking it was dead but he brought it back to life!…read moreWhen they say the diagnostic is free they mean it. I was in and out in 15 minutes. Thank you!