A former colleague reached out to me about having some issues with her laptop. her main concern was…read morethat on Monday she wouldn't be able to work since she works remotely.i referred her to a reliable technician omly to find out they were no longer open on Saturdays, Embarassed I searched for another expert. True to their reputation not all super heroes take weekends off. Our hero in this casei s Iggy.not only does he not get too technical what he can do he explains in layman terms.he also asked great relevant questions to the user to help him to diagnose what the issue could be. Amazing, in less than 30 minutes he resolved the issue.My colleague was so grateful but the hero was Iggy.

I had a great experience! The technician was professional, knowledgeable, and took the time to…read morethoroughly test my iPod to make sure everything was working properly before returning it. I really appreciated the attention to detail and excellent customer service. Highly recommend!

Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Doug, came by my house yesterday to fix a frustrating issue on my desktop that I have been dealing…read morewith for weeks. He went above and beyond to solve the issue. I was very impressed with his knowledge and professionalism. In addition to his expertise he was extremely great to deal with. His price was very reasonable. I recomend him to deal with any computer issue you may have. I would give him more than 5 stars if I coung. Great job Doug. I appreciate YOU!

Kelsey was a referral from my sister in law.. She only had great things to say about him. I was…read morehesitant to trust anyone with my laptop. But since she spoke so highly of him plus he is a mobile technician. I had him take a look at my laptop. Kelsey was able to resolve the issue with my laptop in addition he did a complete tuneup on it. Then he sat with me to make sure I was able to get back into my apps/accounts and the laptop was running properly for me. I truly grateful to have found such a trustworthy and knowledgeable person to help me with my laptop. I highly recommend Kelsey to anyone needing help with their computer or laptop.

Sam was very friendly and listened to me explain my needs. After a short conversation to firm up…read morethe details he offered to have my computer ready that afternoon. Price was right and two weeks later the computer is functioning exactly as I had requested without any hiccups.

Rosstech Solution was professional, patient, and fast. They had all the fancy tools had the time…read moreto explain what they were doing. I had the pleasure of working with Robert and he displayed the example of a service technician who cares about his job and the product he puts out. He believes in his profession and it showed. This display of professionalism is what you would expect and trust. Thank you guys for your help.

Let's start with the positives, which is how quick Earl is at responding to requests. But that's…read moreabout the only nice thing I can say here because I have very strong suspicions that I was almost taken advantage of when I saw the cost estimate. I was quoted an estimated $540.66 to upgrade my laptop's RAM and SSD. While I am fully aware that computer part prices have skyrocketed because of AI, charging $179 for a stick of 16GB DDR4 RAM and $176.66 for a 512GB SSD is pretty extreme. The only thing that is reasonable is the labor fees since a Micro Center store would charge about the same for a RAM upgrade and changing out an SSD. However, the cost estimate costing more than what my device costs seems predatory. I would have just bought a new computer for $540. I took my device to another shop called Wizfix Computers to get another quote, and the owner of WizFix said that $540 for the same upgrades is a gross overcharge. I was only charged $345 at WizFix ($225 for the same parts plus tax, $120 for labor). And as a bonus, the OS was upgraded to Windows 11. Device has been running well after the upgrades. I would have been overcharged nearly $200 if I chose Ross Tech. Trying to take advantage of someone like this to make extra money is very unethical and bad business.

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

Excellent service! They responded quickly, gave me a quote online, and understood the urgency since…read moreour restaurant was losing business due to internet issues. They even came earlier than scheduled to help. The technician professionally connected our POS system and phone lines to the new internet, and everything is working perfectly now. Fast, knowledgeable, and reliable. Highly recommend!

Replaced cracked iPhone screen. Not Apple product, phone doesn't recognize screen and so it's too…read morebright. Always to bright even if I set it on nighttime. Cell phone now runs hot. I'm so pissed at my self cause I should've known this would happen. I got a quote through yelp. And I get there and the guy asked "did you get a quote" and I said yeah it's for an iPhone 13 Pro Max and so he comes back with a $160 price and I say, I was quoted 99-129 for my model phone. So he says he'll have to call his boss to get it cleared. None of this would matter if the phone worked. But now my eyes hurt from this super bright screen. I'm turning every app into night mode that can. My cellphone brightness is on lowest setting. The guy even made up excuses on why he was charging more like it was a newer better screen from before and they haven't updated the new price. I didn't want to hear it. And the whole "pay in cash." SMH If you have time to do research, go somewhere else. I blame myself for not walking out when things seemed shady. I was better off with the cracked screen. **** Update**** So I get a call from Ben. My screen is probably defective. He wants me to bring it in to run a diagnostic and see if anything is wrong and replace it and offers a refund. Tells me to take down my review. I'm your typical guy that will google or YouTube something to fix it. There is something definitely wrong with this "non-Apple screen." So I say I'll take the refund and get my iPhone fixed somewhere else. Happy to give back this screen and I'll take my cracked screen. Ben says it's not right to give a refund. Ben was more concerned about taking down this review. Ben was polite but, at this point if I have to live with this super bright screen that heats up my phone until my budget can splurge to drop another $130 on a 2nd attempt, then Ben is gonna have to live with this review. People should have fair warning. So here's the warning. This company does not use compatible Apple iPhone screens. Your iPhone will not recognize the screen for "optimized" settings, ie "my bright screen" Worse, iPhone not recognizing the new screen is acceptable to them and was not disclosed. Who would want or trust a defective product. If I got a lemon then I don't want another lemon that passes a diagnostic only to fail me after a 3 month warranty. I'm better off getting a refund and going somewhere else. Ben, you got me for $130. I lost. And since this is the longest I've been in my phone after getting this bright screen, I'm just realizing how much it's draining my battery. Not sure what else this store does but for iPhone screens you are better off going anywhere else. Also, please don't delete your reviews when businesses ask you to. Better to update reviews to show how they fix things. I bet Ben has convinced others to delete their reviews. At this point if you go to this business then it's your fault.

I just had the BEST experience with Sam: I couldn't connect to the internet from my home computer…read moreand called Expert Reaction because they make house calls. He arrived on time, isolated the problem as a bad cable INSTANTLY and repaired it in minutes. He also offered to swap out all my cables for new shorter cables which we did! He was soooooo knowledgeable and polite and comfortable to talk to. I am just thrilled with his service, dependability and professional, yet kind, demeanor!! I would recommend them to anyone, small job or huge job because I believe he and his partner would find your solutions!!!!!

Expert Reaction has been our IT expert for many years...Sam is amazing to work with...super…read moreknowledgeable and quick to solve our occasionally emergencies. He set up our office network years ago and it's been excellent. Call Expert Reaction for all your IT needs, you will be happy you did!

Excellent service!!! Joseph, the owner is extremely quick to respond and even called to explain…read morethe repair options and specific arrangements. If you need your computer repaired this is the place to go! From the moment I put in my online inquiry through the Yelp message system, I felt at ease and was told what to do before bringing in my computer, what the possibilities are and a quick pricing quote. I still can't believe how quick the water damage was repaired on my MacBook Pro, a lot quicker than I expected. I was prepared to lose my data but he managed to repair the motherboard and there were no data loss at all! Also, the price is reasonable and affordable compared to what Apple store quoted me which would have resulted in data loss. Joseph, you are a lifesaver!!! I would highly recommend using Mad ScienTech for any computer repair needs. ANY. 11/10 in my books! I can't stop telling you thank you! If I'm experiencing issues with my other computers, this is the first place I'd go!

OK I have used Mad Science Tech for years now and he is amazing. His prices are great and he uses…read moregenuine parts. If they are available to repair anything we repaired laptops with him, phones iPads, and probably other things I forgot it at this point, but he always comes through. He's very honest so if he really can't repair some thing, or if the Repair would cost the same amount as the product new, then he will let you know which I respect so much. He is literally the guy to call for any tech needs you may have. I have his number saved on my phone and I know I have a couple of jobs pending for him as well. Call him if you need anything you won't regret it.