Good service overall. They are able to do motherboard repairs that most shops can't do and replace…read moreparts instead of just replacing the motherboard.

AMAZING STAFF, OWNER & BUSINESS!!! These guys worked with me…read moreso hard. I had completely disassembled my $400 HP printer, put it back together and something went wrong and the screen wouldn't light up. They're not only found the tiny wire inside a very, very small cable that I have broken, they showed me a picture of it and gave me a complete tutorial. then they went on to explain why my printer wasn't working anymore. It had smeared printing because over five years, I've been using aftermarket toner on an HP printer. I then asked for a recommendation on a high volume printer for home use. That's in between category between home desktop and large office printers. They said they didn't know but they researched it and called me back a couple of days later with really excellent advice I took and purchased the printer they recommended! Then one day I was nearby installed a large projection system and didn't have a long enough power cable. I went in and explained and they gave me a 10 foot power cable for free. But most important these people are are very friendly as well as mean technical experts... But very humble about it and they really listen care about the customers. Wow!

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a water damaged laptop in. Alex opened it up, dried it out, cleaned it up and threw in some…read morenew thermal paste while he was in there because he noticed it was old. Took him 3 hours. Asked for $60. Please go to this man and give him more than he asks for. Next lowest quote I got was $240.

Adam and his team (especially Matt) were great to work with. I had to run a long cable underground…read moreto add internet to our backyard cottage and I didn't know where to start. The Computer Courage team were super easy to work with, scoped the problem really well and gave me a few options. Not only did they help me to wire the cottage, but I was able to upgrade our entire Wifi setup and keep the parental controls that we needed to limit screen time for our kids. Overall, great team, very professional and super efficient! They even helped me to save money on hardware that I was able to source on my own!

I may have left them a great review years ago since they have been handling my tech needs for…read morealmost a decade now but here's another one. I do appreciate the professionalism, great personal attention and unflappably confident skills they have brought consistently to me over the years when I have needed help, support and guidance around my getting and keeping my system up and running after all the usual bumps and weirdnesses the equipment has thrown at me. It's not an area of expertise of mine, so I'm very happy to have found CC. Highly recommend!

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

Thank you Greg for your patience and knowledge. You made fixing a problem easy…read more Ken. (Elizabeth's son)

I heard about Greg and Fix It Now Computers on NextDoor and tried him a while back for a problem on…read moremy office computer with good results. This time the problem was my kitchen computer: The screen would scroll all the way to the bottom, very quickly. I couldn't stop it. Then I couldn't get it to scroll back up to where I wanted to view it. I explained that when I called Greg and he asked if I had changed my mouse battery, saying I should try that and call him back if that didn't work. I tried that and it didn't work. I tested the battery and it was only slightly down. Then it occurred to me that I had a new mouse for my office computer sitting on my desk, still in the package. I retrieved that and tried it. The problem immediately disappeared! Yeay Greg! And he didn't even get paid! I called him and thanked him profusely and logged on to Yelp...

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp.

I waited a long time to write this review because I didn't want to do it in anger. Howard feels…read morelike a tough-luck guy, who kinda still tries; and half-ass delivers on his mess up's; For this reason I'm certain that there are many, like me, who never wrote the review warning others. I really wish people before me took the time to write a warning review. So I am now. Not to hurt Howard, but as a service to others. It's been a full year and now I feel that i can evenly share my experience. I took my mac to Howard and he added RAM. After I got the mac back, my iCloud was multiplying my contacts OUT OF CONTROL like an exponential moment in the Matrix. I took it back to him and he couldn't fix the problem. I had to go elsewhere for help. It took hours with a top tech manager at Apple to stop the madness. (He hadn't reinstalled the settings correctly, and couldn't figure out how.)

Latest computer nightmare: wifi failing every few hours, of course, right in the middle of a work…read moreproject with tight deadline and a major presentation Monday morning on WebEx. Comcast useless. Guaranteed ulcer. Called Howard and he came right over, even tho it was a Sunday morning. Through the years he's been able to fix most things remotely but this one required a house call. Meanwhile I'm going crazy and he keeps reassuring me. He just sat there patiently checking and rechecking, A- so the problem would finally be fixed and B- so I didn't end up wasting money, replacing something that wasn't the cause of the problem. Came with a load of new components (modem, airport, a gazillion wires, power extenders and who knows what else! Just in case.) Figured out the troublemaker, replaced it, and voila! Sweet and gracious as always.