Father son team. The son was the tech and I thought was very professional and did a great job on…read morehelping me with my computer. The older gentleman clearly over priced me for their services. I felt completely ripped off! Will never go there again!

Applied Computer Technology has been a part of my life since I was in my sixties and now I am 83…read more Whenever I have a problem, they are most willing to help me, explain patiently, fix, often at no or very little cost. Friends who have gone there have always been pleased with their knowledge and promptness.

There's a setting on my iphone that's preventing calls from ringing through to my phone. Not a…read moregood situation when you're starting a business or looking for work. Apple store team couldn't figure it out so I went into this place. The guy was SO helpful and generously helped me check various settings that could be causing this issue. This place is amazing and I will go back!

Good service, reasonable rates, timely repairs. Willing to work on older laptops and provide…read morerealistic guidance.

My wife needed to get the cracked laptop screen on her Dell replaced. The guy here gave her great…read moreadvice on where to buy the replacement parts to get the best price (ie to buy refurbished instead of new, and in this case, to get it from Dell directly vs Ebay or a third party). His rates are half that of Circuit City and he is much more knowledgeable. He took less than a half hour to replace the screen and took care of disposing the old computer parts for us. The downside is that he is WAAAAY out there in the Sunset, and his storefront location is pretty run down looking. Cracked glass on the front door, hasn't been vacuumed recently etc.

Very knowledgeable staff. They can fix nearly any problem with your PC. I've brought in boxes that…read morehad problems for weeks and they fix it in less than an hour sometimes. If the manufacturer of your PC/parts can't diagnose the problem, just bring it here and for a very reasonable price they'll fix it right up. Toptek also sells a very wide range of stuff and can tell you exactly what to get if you tell them what you want. Their parts are also cheaper, and they'll install it for free, unless it's something like installing a new motherboard. They can also special order stuff and have it within 2 or 3 business days. They have been reliable for the past 5 years I have been going to them for advice and help.

First time use was in 2016. It was as good as it gets then. Phillip installed a new hard drive, as…read morewhat I had was failing. I'm female and at the time was 75 years old, my recommending friend got my desktop over to Actnet. When the repair was done, Phillip returned my computer to me without extra charge.was installing new hard drives. I could not do it myself. Time passes, and more help was needed. This time it was a frozen cursor. I thought maybe keyboard and / or mouse problem. Went to Office Depot, and had decided to get corded equipment not wireless this time, having heard corded is better. Salesman told me "they don't make those any more" and had none for sale so I bought the cordless equipment. (this was on a Sunday). Still no luck. I called Phillip, left a message, groaning inwardly fearing great delay.. Phillip returned my call within 2 *hours*. And, he remembered me from 2016! And, reminded that at 77 years of age I could not bring my desktop to the shop, asked when he could come. "How about now" he said. NOW? OMG, I was over the moon with relief. He came, he brought corded keyboard(s), and repaired the problem. He did not just pack up and leave, but tweaked my computer, solving numerous minor annoyances, giving full value for the whole hour. A shorter review would say GOOD, PROMPT, REASONABLY PRICED SERVICE FROM AN HONEST AND COMPETENT FIRM. Put another way, Phillip walks on water. He treats seniors well (his mother should be proud), And oh yeah, that keyboard he sold me? Priced exactly the same as the one I bought from Office Depot, where the clerk plain *lied*. "We don't carry" is not the same as "not made any more / not available."

They claimed my laptop hard drive was too fragmented to repair and said they would dispose of my…read morelaptop for me. Few years down the line my laptop was recovered in a shady electronics smuggling ring and i was notifed by the police department. Don't trust these shady people.

I've been meaning to write this review for a while. Vance was extremely helpful and fixing my Dell…read morelaptop and spent extra time Explaining everything to me in a way that didn't make me feel like an idiot!

I am not sure who runs this business but it seems unprofessional. I called to get a service and…read moreemailed them they never responded to my email. When I contacted them again they changed the story and they said now they require a membership. They basically were not interested in any new business. I guess good for them. They said they are backed up and I said that's fine put me in the queue. Then they put yet another obstacle. Bad customer service.

Initially, I thought I was going to be taken care of by Khan and Tris which is also Technology…read moreConsulting Group. However, the bad experience I had with the Lenovo Repair Depot in TX continued on with the unforeseen circumstances being handled poorly. My Thinkbook's SSD (solid state drive) gave out and was replaced in TX. When I got the laptop back, it was just a black screen when powering on. I chose to bring it here as a local authorized Lenovo repair place thinking I'd get it back much faster than sending it to TX again. Khan initially thought it had no OS installed. So I had Lenovo in TX send me a thumb drive to install. Since, they do not do that here. While my laptop was there, Khan checked it out and apparently it did have an OS installed. The laptop turned on, and I just needed to set it up again. I took it back, and set everything up like new. As I was installing all my programs again and updating, restarting was necessary, but all I got was a black screen every time and had to turn it off manually. So, of course I brought it back to be repaired that Friday on Halloween. Tris asked if I could return it, but I couldn't. (I would if I could have.) So he said the motherboard (whole system) would need to be replaced, and he would order the part from Lenovo. The timeline set forth for me to pick up my laptop was to be next Wednesday at the latest. It could be fixed the same day the part was received. I thought that was reasonable. However, the part never came on Monday, and I didn't bother checking in on Tuesday. Wednesday rolled around, and the part still hadn't arrived when I called. I was taking off for the weekend. So I didn't bother following up Friday, and thought for sure it would be done by Monday. Well, Monday came and I was told they didn't know where the part was. Someone had signed for it, but it wasn't them. A FedEx investigation would have to be done. I was assuming they weren't going to wait for this part to be found but maybe they were! I don't understand why another week and a half went by after this. The following Monday, November 10, I kept calling to inquire about the repair status. Several of my calls were ignored when previously my calls were answered. (They probably saw my number on the caller ID.) Eventually, I left a message and my call was returned via voicemail telling me they were trying to get a new part through Lenovo. I was unable to pick up the call at the time. What that meant, I couldn't tell you. Wouldn't you just call, order another part and know it was on the way?? When I returned Tris call and asked what the problem was about the part, he said they were ordering the part again, and Monday, November 17th would be the new date it would be ready. Before this conversation, I'd been trying to get a straight answer throughout the previous week and was unable to get one until calling incessantly and leaving messages to be updated. Well Monday the 17th came and went with no call. I kind of just gave up and was exhausted trying to chase them down for answers. They were no longer answering my calls, and I was tired of leaving more messages. Wednesday came, and Khan calls me about 12:30 in the afternoon to tell me I can pick up my laptop by 1:45 or get it on Friday. Coincidentally, I was available and not busy with work! So, of course I put off whatever else I was doing to pick it up. I didn't even want to know what the deal was with Thursday and certainly did not want to wait until Friday. So November 19, Wednesday, I was picked up my laptop with new motherboard installed. I appreciated Tris coming from his back office to greet me with Khan and let me know to call them if there were further issues. By now, my laptop was in their possession for two and a half weeks. I went home and proceeded to get my computer up and running again. The minute I tried to switch it on, it went to a black screen. I was in disbelief but turned it off and on again. It finally turned on correctly, but it only restarted once. I decided I would not bring it back here but wanted to hear from Khan or Tris what else might be the problem. (I had decided I'd just send it back to TX.) So when I called Lenovo tech support, I could give them some insight. Well, as usual they ignored my calls. So I decided I would no longer be contacting them for anything in the future. They are nice guys but did not handle the situation transparently and professionally. No one should have to wonder what is going on with their repair or be notified to pick it up with only an hour window. Warranty or not, I would not return here for any future computer woes.

With a choice of 3 SF area Lenovo commercial laptop warranty repair options, I sure am glad I gave…read moreThe Computer Guys a call. Very helpful, friendly, accommodating, efficient, and competent. Got my computer back in working order without having to ship it to Lenovo for a week or more. Plus it is just down the road from It's It, so you can get a working computer and an ice cream sando!

Rip off. Dishonest sales person that charged me $11.00 for 1 12v 21/23 battery for my garage…read moreremote. Should have bought a pack of 4 of the same battery on Amazon for $10.00. The salesperson also gave some B.S. about A.I. driving the price on products. This place is full of crap. Very deceiving and dishonest. Have a patience and shop on Amazon. Wish I did.

I brought in my monitor that had broken and the (owner? Employee?) helped me set up the new monitor…read moreI bought from them on my old stand. The monitor was pricey, but he definitely didn't need to do that. Nice people.

I put out a quote for a data retrieval project for one particular company. The Yelp app asked if I…read morewanted it to go out to other companies. I clicked "yes." Danville Computers was the first one to reply in minutes! I waited for other quotes to come in. Danville Computers reached out again to check if I had any questions. I picked them because they could do the job and were nearby. I am very glad to have chosen them because not only was it conveniently located (between my work and home), but the service was great! Fast and efficient. Chase is knowledgeable and professional, yet also friendly and approachable. I explained to Chase what I needed - retrieve my data from my external HD. He assured me that if he couldn't retrieve it, we still had other options. Phew! I am so thankful that my data was found! I had a couple of snags with retrieving my data when I brought my equipment home but Chase was still available to help me make sure I could retrieve and save them safely. Quote was high - and even higher if my drive was damaged. I expected it to be expensive. It took 1-1/2 days which was quicker than I thought it would be. I appreciate that Chase was still available to help me remotely with no extra charge. Thank you!!

Danville Computer Repair provided outstanding service! That is my laptop for this year was not…read moreworking anymore. They were quick and efficient with giving me potential issues and possible resolutions-- even giving me the price break downs for any of the potential repairs that could be warranted. After getting the right parts ordered, they fixed it quick! Worth it!