Our 100 year old school had some changes in classrooms and offices. We needed phone lines to be relocated to different parts of the building - something that proved to not be as simple as it sounds. Hal was quick in his response, was thorough in his questions, and proved to be knowledgeable. When Telenet's technician (I believe his name was Marty? Sorry if I got that wrong ...) came out to do the job, he was so helpful and patient. He was so considerate of the fact that we are an in-session school, doing his best not to disturb the classrooms or students. His work was neat and he took his time to do the job right. We are very pleased with how everything turned out and would be happy to refer anyone looking for a phone technician. read more

Hal was extremely friendly over the phone in answering all my questions and helped me schedule the appointment. Marty came by on time and was able to fix my telephone line as requested. Marty was super knowledgeable and incredibly friendly. Highly recommend. read more

Telenet was the 3rd company I had contacted to do a final connection for our phone lines (switching from a VOIP back to an analog). Miguel and his team arrived knew our Panasonic system and did an amazing job! Everything worked out perfect! read more

From the call to the service visit, Telenet was on top of their game. I was referred to Telenet by the automatic AT&T service, when I called my former phone system company and they were out of business. I used Telenet's convenient online "contact us" feature and was called back within a couple of hours. After a quick chat to ascertain they could help my company, a service time was set for the same week. And they were even early! I can't say enough good things about Hal and his team. I am very happy with Telenet and recommend them fully. Thanks Hal! Great job! read more

Telenet solution was the only business telephone system in Los Angeles, who took the time to explain all the process in detail. I google searched so many and called one by one, but none of them took the time to ask details about our office setting, so that they can get an idea of what to offer us. Hal the sales person at Telenet solutions, called us withing 1 hour after filling out the contact form online, first thing he ask is for us to describe our business and the reason why we think we need it this service. He then give us the possible options; all his suggestions were appropriate and the price was reasonable. The installation was very smooth and fast, always accommodating our needs and making sure our phone calls were not interrupted for long during the installation. On the installation day, the technicians, specially Steve went beyond to trained us and make sure we were familiar with the system. Right after the installation they follow up with you to make sure everything was going ok. Our company really recommends Telenet! read more

Possibly the worst nightmare I have ever lived through. From the start nothing happened as we were told it would. Our phone system "live" date was 02/08/2021 and we were told there would be no "downtime" for the porting of our current numbers. Completely false. We did not have our main toll free number transferred for nearly a month causing huge losses for a company our size. The biggest slap in the face was the complete lack of follow through coupled with the lack of desire to help us out shown by Hal and the entire onboarding team. We got nothing but finger pointing and passing of the buck from them with each uphill battle to just have a working phone system as they said we would. Not once did anyone take ownership or take charge to make something happen for us. It was like pulling teeth to even get a timely response on anything or movement in any way towards a resolution. I Guess since the sale was closed they no longer cared. PATHETIC. It's too bad zero stars is not an option because that is what Hal and team deserve!!! read more

I really enjoyed working with Hal at Telenet. The work was done to specification and on time. I would recommend Telenet to anyone who needs telephone extensions, telephone wiring and data wiring services. read more

Great service. Job was done well in a timely manner. Hal was very helpful. Told me to try to get it done free by phone company first.

My company has used Telenet for over 10 years now. Hal Epstein is a total pro, and a really nice guy, too. His crew installed a phone system for us when we first relocated our offices to San Francisco and then saw us through an upgrade about 5 years later. They helped get everyone up to speed and have always given us great service when we've needed it, which is rarely! They sell solid products and stand behind them. Doesn't get better than that. If you are looking for a phone system for your office--and I understand they are now offering cloud-based phone systems, too--I can recommend them without reservation. read more

Telenet Solutions installed our new phone system for the Small Business that I work for. They were courteous and professional from beginning to end. The install technician was extremely helpful in briefly training our staff on the new features and went out of his way to answer any questions we had. He even came back a week later to make some small changes we overlooked. We were very pleased with the pricing they had to offer and transition from the old system to the new system was flawless. If you are in the market for a complete new system, upgrade or just need repairs. I would definitely recommend Telnet Solutions. Ask for Hal. read more

I work for a small satellite office of a major broadcast corporation. We used Telenet Solutions twice for our office phone system. The first time was to repair a broken control unit and the second was to move all of our office lines into a new space. Both times the technician was thorough, professional and helpful. Our office phone system is very functional and we are very happy with the hardware and support Telenet Solutions has provided. read more

I'm really happy that I found Telenet Solutions more than 2 years ago. Since I used them for the first time, everyone has been very nice, friendly and professional. I had to call them again this for a phone lines re-programing issue and they just remind how efficient and fast they are in what they do. Super friendly, nice and knowledgeable technician. I will always recommend them. Thank You Telenet Solutions for making my job of office manager a lot easier. read more

Our small business (15 phones) switched offices almost 4 years ago. Our main issues have been learning a new "robust" phone system - not Telenet. Hal has stayed with us the whole time through our hundreds of questions. It's hard to ask questions about what you don't know. Finally, when we connected up with our tech Phillip, everything fell into place. He took all the time necessary to explain details we hadn't thought of. They might take a day to get back to you, but they are responsive. An easy recommendation. read more

Telnet Solutions were the only ones to get our business telephone system back up and running after 3 previous unsuccessful attempts by other companies. They are quick to respond to my service requests, the tech is knowledgeable and professional. I won't use another company in the entire San Francisco bay area. read more

Telenet did a great job installing a phone system that suits our small office needs. The phones work perfectly fine and the service was great. Their technician Phil was very helpful when I had some questions after the installation regarding the voice mail system. read more

We upgraded our phones about a year ago, and we were constantly having issues. I went back and forth with the company that installed them, and they weren't being helpful at all. We decided to finally change our phones again because we had had enough. I made a few calls to get some estimates, and Hal at Telenet gave us exactly what we wanted. He assessed what exactly we wanted our phone system to do, and gave us the best and most cost effective option. The pricing was competitive, it was ordered quickly, and installation was easy. We are in the Sacramento area, and Aaron was the tech who did the installation, and he was AWESOME! Very knowledgeable, very helpful, didn't disturb our employees at all during his setting up, and helped with all our questions after. He didn't give us too much info in his answers, but didn't make us feel stupid for asking questions. He made sure everything was exactly how we wanted it. We will definitely be using them again to upgrade our other shops, and will be requesting Aaron. read more

I highly, highly recommend Telenet Solutions for your business telephone system in the San Francisco Bay area. From my first appointment with Hal, he was very thorough in assessing the needs of my business and also my personal desires to make my new phone system as efficient as possible. From there, we set up a day of install that went smoothly as well. The technician was able to work alongside my staff so that I didn't lose a day of business nor did I lose phone service for the day. I believe it was only a one minute window where the technician had to make the switch from my old phone system to my new one. We were up and running with our new phones from the get go. All in all, a great experience and very considerate. Thank you Hal! read more

We had Telenet Solutions install our new phone system when we moved here four years ago. The phone was light years more robust than our old system and Hal held our hands for months until we worked out the quirks. Thank goodness for Phil (our Tech), as he comes back for additional changes as people come and go. I don't think there is anything Phil does not know - and kudos for explaining all of our issues in easy to understand manner. read more