FINALLY a tech service that 1) comes to your home 2) promptly 3) fixes what's wrong or sets up…read morewhat's new 4) empowers you to continue to use the system on your own. Zembu cleaned off my daughter's computer, set up her new laptop to take to college, then transferred the data on my ancient machine to her old one so that I could inherit it. My network is faster, when before I was just grateful when it worked. You'd think it'd be easy to find good tech support in a major urban center (and one as sophisticated as San Francisco), but I've had a long search. I'm a sucker for happy endings, especially when they happen to me.

I've had Bill help me solve many random IT problems with a number of different Macs over the past…read more10 years and he has always been able to quickly slay the evil dragon causing whatever problem was occurring. There also has to be mention of his wit and dry humor...a free bonus of having the pleasure of his services. Thanks for the laughs and the brilliant network set up!

Brian provides a quick, simple, and wallet-friendly service! I messaged him for a quote to fix my…read morebroken phone screen and was able to set up an appointment for a few hours later. He drove out to my workplace and repaired my phone in around 10 minutes for less than half of the price of some other places in the area. Brian also provided a free screen protector and had me test out the screen to make sure everything was functioning properly before heading off. By far the best experience I've had with phone repairs, I would definitely recommend!

In August, I cracked the screen on my iPhone 11 - first time ever I've cracked a screen! I reached…read moreout to Brian to get it fixed ASAP because of great reviews on Yelp. He sent Victor over to my apartment same day. Definitely bonus points for responsiveness and convenience. Victor showed up and quickly replaced my screen. However, there was an issue with the proximity sensor with this first screen. Victor said he was getting another shipment of parts that might be a better fit for my phone, as he had only one iPhone 11 screen with him at the time, so he let me know that he would come back when he got the new part and replace the screen again with the better new part. I understand that given the pandemic, shipments of parts are being delayed. This was fine for me because my cracked screen was fixed, at least aesthetically. Unfortunately, with both screen replacements Victor provided, I had similar issues. I noticed the screen was not as responsive to touch as before. The two biggest issues that ultimately led me to bite the bullet and go the "Apple-certified" route to replace the screen again was ghost touches and inability to turn on in direct sunlight. When looking at my phone in full sunlight, even when pressing on the sleep/awake button repeatedly, the screen would not turn on. Further, I had a lot of ghost touches especially in iMessage which drove me absolutely insane because the phone would detect random touches here and there that led to me reacting to messages I didn't mean to react to, or even worse, facetiming people I had no intention of facetiming (including my boss lol). I would have reached out to Brian or Victor again as they warranty their work, but I've moved out of their service area, and I'm not sure they could've done anything to fix these issues. I'm so sad to write this review because I otherwise had a great experience with the replacement process, and I believe that Mobile iPhone Repair is a great service for older iPhones. I just wanted to let other owners of newer iPhones (11+) know that maybe the non-authorized route isn't worth the savings due to all the controls Apple has put in place to make it difficult to use a third-party service. Super shitty of Apple to do, I know - but I'd hate for anyone else to go through the hassle. Since I've had the screen replaced by an Apple-certified service, I've had none of the issues mentioned above.

If I could give zero starts, I would…read more Extremely unprofessional. The lead tech/owner came out to look at our stuff and treated me like I was a complete moron and he knew everything. If I'm paying you for a serviice then that means YOU work for me. I'm not an IT person but I think I can spot someone who is faking it and I really don't think this guy knew his $%# from a hole in the ground. Not worth the money I paid and now I have to go out and hire a REAL IT person Thanks for absolutely nothing big guy, your company is a waste of time and money!

Adrian is amazing!! I had a problem with my backlight cable and all the places i called sounded…read moreunenthusiastic about helping me, saying it basically was too hard a problem to deal with. then i called your technology support and adrian not only fixed it in a day, but he also didn't charge me a lot. he was courteous and professional. i highly recommend him to fix any problem you have!

Kevin is caring and concerned about providing the best results for my computer needs…read more Kevin is prompt and dependable to either solve my PC problems or refer me to a reliable resource. I went from having a broken PC that did not work to an efficient machine that meets my business needs. Kevin provides me with an awesome return on my investment of his genius and technical skills.

My MAC system crashed and burned. Kevin to the rescue. He saved two internal drives and set me up…read morewith a wonderful new MAC Pro system including a blue tooth adapter for my analog speakers and a beautiful new curved big screen. I feel he gave me value added service and helped me cleanly and efficiently get my new art website organized and published. I love that each of my paintings on the site is a blog! Great use of his time and now I'm back...top of the line!

Avish did an excellent job quickly diagnosing, getting parts, and fixing our projector issue. Very…read morefriendly and helpful; would definitely recommend him!

My Mac was slooooow and wouldn't connect to the App store. I worked with Darrell on several…read moreoccasions to review and remedy. He updated this, explained that, fixed the permissions on other things. it helped quite a bit but didn't fix the problem all the way. Then, I called Apple and went to Apple store twice, spending a total of 10 hours with Apple.....they couldn't fix it either! Finally, Darrell found the solution and helped me make some arcane changes to the permissions in my key chain folder. All better now! thank you! Darrell is very knowledgeable and takes his time to explain what he is doing to your computer.

I spent at least an hour trying to get three monitors to work at the same time, Darrell just solved…read moreall my problems in 3 minutes over the phone! Will hire him to fix all my apple problems in the future.

Keith at PC Consulting has saved me time, money and brain cells by providing expert guidance into…read moremy technical needs, including PC and Mac, Printers, Picassa, Scanners, I-Phones and I-Pad expertise. Updated out-of-date software, and Keith breezed me through my resistance. As a sole proprietor and entrepreneur, too busy to have to deal with the technical needs of being in business. Friendly and reliable, either at my location or on line when the need is urgent. Clear and comprehensive in explaining what needs to be done - and takes care of the meltdowns of technology I sometimes experience. Along with easy to understand training on devices that do not make sense. I recommend Keith to all fellow business owners, small or large. After working with a few techies here in Marin County, I am thrilled to have PC Consulting on my team. Thanks Keith.

I am a reasonably intelligent person, but Don at PC Consulting is a genius. If you are, a small…read morebusiness needing reliability or just a retired individual like me he has the answers. Don not only solves the problem but charges very reasonable rates. I have used PC Consulting for several years and have always am amazed how they can make what looks like a complex problem simple. Don't get frustrated just call Don.

Jon is super professional and efficient with his computer help! He's helped me with many projects…read moreincluding computer repair, sound system set up, and dvd player/home theatre installation. I highly recommend Jon's IT expertise. He can also be contacted via email: jondemshar@gmail.com

JD was quick, attentive and sharp when it came to figuring out why my website was not working out…read morewell on the backend. It took him a matter of minutes and saved me the headache of wondering what was going on with my site. Thank you again from a loyal customer.