very good deals on new phones was able to get a awesome discount on my monthly plan as well!read more

i went to this store to have a phone activated, the phone was a new boostmobile phone that came…read morewith a sim card. the unit was new on the factory box unopened. the carge was 35$ and if needed 9.95 for a sim i pointed out that the phone has a new sim card with it. after i left i noticed that i was cgarged for a sim card. the store refused to refund the coast of the sim card. the employe stated that thier sim cards are whit and use a diffrent set of towers, i know this to be a lie refused a refund and they redfused to give me a number of the owner or a managere. i had to go to boost mobile to get this taken care of. so if you want to get ripped off this is the place to go. i was lied to and it was not the amount, it was the fact i was taken advantage of and no one at theis business cared in the least.

Chris , our technician is a very responsive and helpful guy, we never had fast internet in our…read morearea, but this guy and his company helped to make it a reality. Thanks Outerlimit!

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I really hated Albert's personality. There were procedures and protocols that could have been kept…read moreto himself. Commission needs to be restructured if its going to prolong my visit as I guess I needed to know why he wouldn't be receiving commission on my situation. In addition to his brash personality, I didn't get the new phone I was hoping for, just a switch to the service and now it looks like I'm going to miss out on promotions I could have gotten. He yelled at a customer about getting away from the door because of conversion. He gave me lectures about using online platforms. I'm not sure if his intent was to make me feel bad about his commission situation, but I just felt uncomfortable with the details, he earns hourly I presume. I hated it but we got the job done in the end, rushed out because the store closes at 7, maybe stay open one hour longer and have training about decorum.

This Xfinity store has got to have the worst customer service by far. The employees are extremely…read moreghetto and unprofessional. I had to stop here regarding my Internet equipment and there were a ton of people lined up around this bench seating and the staff was telling us to stand in that area like we are cattle. It took forever to be helped and cat the end of the day. I did get what I needed, but the gal that helped me was very unprofessional as well cursing and just with a bunch of foolishness with her fellow coworkers. I hope to never have to come to the local Xfinity store again, because this wasn't it. Please do better Xfinity. Hire people who will be professional. We as customers pay way too much to deal with these types of shenanigans.

On September 21. 2021, my Succeed.net fixed wireless system was installed. The installer was Cody…read more He did a great installation. He consulted with me to find the best place for the cable and receiver. Cody explained the use of the system and how to use the modem. He was very pleasant to work with so he made the installation painless. If you have need of a service supplied by Succeed.net, I recommend you contact Succeed.Net Dan W.

Wow, has this company gone DOWN HILL…read more With no notice they raised my bill. I tried calling them to downgrade (I don't stream movies much at all) and sat on hold forever. Then I took advantage of their recorded voice offer to call me back. They never did. That means that I was sitting on hold that entire time FOR NOTHING. Same thing happened this morning when I tried to call them, still trying to reach them about the same thing, and no response, an no call back (again). Then I look at their web site and they've got notices on there that they have office space and servers available to rent. I guess times are tough now. I can't imagine why with a service decline like this compared to the past. This company used to be responsive and human and real and timely. Now you're on hold for no reason at all (they're never going to pick up) and forever, with raspy, terrible music that's like torture to have to listen to. I'm going to have to find an alternative. This company has LOST ITS WAY. There is NO EXCUSE for leaving customers on hold forever knowing full well you are NEVER going to put a human on to take the call, and you are NEVER going to return the call after offering to. No one needs yet another business run like this, and I'm not rewarding it with my money after putting me through this and wasting my time like this over multiple days.

We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.

I had a very persistent string of virus warnings flashing up on my screen. It was really…read morefrightening as it looked like an attack. I called Fortis and Dustin instantly signed into my account and stopped it. I was so grateful. Thank you so much for such great and immediate response.

Jackson did awesome. Very helpful with purchasing an iPhone 17 pro for my wife. He communicated…read morevery effectively and efficiently. The transfer went very smooth. The one glitch was my wife's old phone would not allow the Apple code and we went back and Jackson quickly resolved the problem. Highly recommend Jackson for helping transfer from your old iPhone to your new one. Well worth the $25 setup fee.

Really regret coming back to Verizon, I thought it would've changed by now and yet here we are…read more We did an online order for 2 phones. They were absolutely Free iPhone 16 Pro Max since the 17s were about to come out. The only stipulation was to port our numbers in, no trade in required. Verizon sent us the wrong phones just iPhone pro not Max, I was advised by multiple customer service reps that in store would be quicker and this all during our move, selling a home and purchasing one. So I go in the store met this young lady, for some reason they just couldn't do the exchange even after multiple calls to customer service 800 number, the rep insisted that there was a restocking fee but it was supposed to be waived, she ended up taking $80 for a restocking fee from my return and had to pay all over again for taxes, then she changed my plan, now my bill is $46 higher because the plan she put me in was different and it added the phones. The phones went from $9 to now $23 each. This place needs to fire everyone in here! These people would rather get over and resign you up to get a "commission" instead of doing the right thing by the customers. Yup cancelling, filling a complaint and maybe talk to someone who knows about laws, these people and company is very unprofessional and unreliable! Spent hours just trying to get my plan back where we were in the beginning and nothing! Good thing I have everything in writing so this should be an easy win! 2 tips: Don't do business with this store! And if you decide to do it GET EVERYTHING in writing! Or they will SCAM YOU!

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

This store is very accommodating, reliable, and problem solving highly recommend going hereread more

~Throwback Thursday Review back to the 2012 - 2013 era ~…read more When I lived in the Citrus Heights area, they rolled out IPTV along the Auburn Blvd Corridor around 2012 - 2013 , it was one of the best experiences ever. I had no drop outs or lapse in TV services whatsoever. The only thing that drove me batty at the time was when the set top boxes would shut off after a certain amount of hours of inactivity. But they had channels on their service that other provides did not. FYI- At the time, they were Surewest before the name Consolidated and before it was Roseville Telephone company. Comcast previously was the only TV provider at the time that offered high speed internet except in the case of Surewest which had DSL at the time. It was great to switch then in the area. Enjoyed the service for many months before I moved. Wonder if the staff from the old Surewest are still with the company in Roseville? I cannot speak for today but There was a good thing happening back in the day and hopefully it continues.

Horrible!!!!!! In the last 2 weeks we lost internet twice…read morewith these folks. Wednesday was the last straw when they said our Internet would not be back up until August 5. That's over a week! Well surprise surprise, we switched over to Xfinity effective August 3 and I can't wait. This is unacceptable! Save your money. Get Xfinity or something that's more reliable.