I have used Michael's service twice and couldn't be happier…read more The most recent time was for a young friend who had removed his laptop memory and in the process ruined it. Michael ran diagnostics, discovered it was a memory problem, ordered and replaced the memory, then after it booted up, discovered an operating system problem. Complete reinstall of Windows, updates to O/S and drivers, and it runs like a cheetah. Plus, he cleaned off the schmutz! The price was very reasonable for the work involved. I recommend him without hesitation.

Michael is fabulous!!! Fixed problems I didn't quite realize were problems. They were. Once they…read morewere fixed, I got it! Anyway, I was so impressed with how quickly we got through several issues on my HP laptop & Mac. Very reasonably priced. His biz is a service you don't want to have to use, but it's really good to know it's there!!

Had to get a cracked iPhone fixed and these guys had the proper screen in stock. Daniel was very…read morehelpful. He also completed the job in 20 minutes. Yes, having your iPhone front glass is expense to swap out and these guys were priced the same as the other popular guy in town. Only difference is they had the right part in stock. Highly recommend!

They are horrible!!! Don't waste your hard earned money!!! I took my iPhone to get a new screen as…read moremine broke. The price was great! I asked them if It's covered if anything is wrong with the screen they said of course.. 2 days after them putting a new screen on my phone it turned black. I took it to my regular tech guy they advised the screen these guys out I was garbage . I went to take it back with a refund only to get threatened they will break my phone and threatend to hurt me !!! Over a refund I requested and deserved!!! I ended up having to get legal involvement to get my refund... do not trust them and their garbage products .. Extremely rude and threatening for a business

I love that this Best Buy is amply staffed and never over crowded. Having an Amazon drop off helps…read morea lot as well. Best Buy has a pretty versatile stock of "need it now" items which makes a stop here easy and efficient. Always clean. Always friendly. Excellent prices. I'm happy!

Extreme a great service highly recommend him they give you the best service they can give you and I…read morelove them. I'm glad they're hearing Gilroy the best service you can get.

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

Popped in for an Wi-Fi adapter in a pinch, glad I found this place.i knew exactly what I needed,…read moreand the person helping me did too, total time from question to solution was under 45 seconds, and 1/3 the price I was expecting.

This Staples location in Gilroy saved me! We were out on location and one of the big cameras ran…read moreout of storage on the SD Card and I need another real fast. You'd think I'd have spare ones, but I didn't, so I yelped office supplies and found this Staples just off the 101 pretty nearby. Coming from the south just get off at Leavesley Re and go straight past the Denny's and head towards the Home Depot and Staples is just to the left. First thing I do, instead of wandering all over looking for the SD cards, is get some service and jus task, where they are. I was shown and picked out a couple of 256 GB cards and some red Sharpie markers. Check out was fast, credit card worked good, tap and pay! I'm glad this place was here, save my ass! Only delayed things maybe 30 minutes, so that's cool. Just get thru the rest of the day now!

The woman who helped me with my Amazon returns was very kind, patient, and informative even though…read moreI had a lot to return. She was very quick and made the task easy. She informed me of their bargain bins from Amazon as well! I will use them again :)

I sent SmartTech a message thru Yelp. I got a reply back from Art in less than 15 minutes. When we…read moregot to his house, he was very accommodating and answered all the questions I had asked him regarding my laptop. To top it all off, he looked at my laptop and not charged me for anything he's done. I will definitely going back to SmartTech to get his recommendations done for my laptop. Thank you so much Art!

I brought in my MacBook 2022 with a broken screen (lines vertical/horizontal). He had initially…read morefixed it and it was great for a week and I was satisfied with my service for $520. About two weeks later, lines started appearing on the middle of my screen for no apparent reason. Along with this, I noticed a huge white sticker trying to be ripped off on the bottom of my laptop (I originally ignored this because I was just happy my screen was fixed). I have reached out to him several times to work with me on fixing my screen and correctly replacing it. He has told me I would have to order a new screen on my own, and that he cannot do it. Overall, I felt scammed out of my money and extremely disappointed. Especially as a college student- this was not cheap but I wish I had just took my money elsewhere for the proper fix as I'm still stuck with a broken screen and -500 dollars. !

Great help. Beautiful woman stunning helped me out. Very nice and offered help to resolve my issue…read more I would recommend.

This review is for the verizon organization at this location. Hire more people, the gentleman here…read moreis good at his job and greeted me as I came in but he is only one person. There's a line of 8 with 2 hours waiting and counting. Please hire more people. This one star is strictly for not having enough staff.

My company has bought used Macbooks from them for the past 5 years, never had any issues. Last year…read morescreen on a Macbook Pro (bought elsewhere) dead. They repaired it for a reasonable cost and gave me a six month warranty. 2 weeks before the warranty expires, I get a black band on the screen. I call them, they said, bring it over. Two hours later I have a replacement screen installed. It's a small business, and it must have cost them, but they honored the warranty. Thank you Ed.

Purchased a replacement LCD for my M1 Macbook Air (Product ID: A2337-SG-N $217.99). I went with…read morethem rather than Amazon because the cheap screens on Amazon (mind you, not that much cheaper; only like $40) are Chinese knockoffs while they claimed these are the same OEM parts that Apple uses. Installed fine, worked fine, then right around the 6 month mark, just like those Chinese knockoffs, the screen died. Asked if they could do anything about it, I just got a terse Email saying it's out of warranty period. I won't let my worst enemy purchase anything here. OK, I won't let my second worst enemy purchase anything here.