I contacted this business to help me retrieve some lost data. Vince was responsive, knowledgeable,…read moreand great communicator. Highly recommend!

I had several companies come out to my house to provide me with an IT quote. I wanted to activate…read moreall my pre-wired internet ports and get strong wifi coverage throughout my house and property. Vince came out and I told him exactly what my needs were and what I did not want (holes in my ceilings and walls). Vince came up with a perfect configuration that got the job done Vince explained the entire process to me (layman), was very articulate and easy to follow. Vince also provided me with the most reasonable quote. Vince did an outstanding job and even followed up with me several times after the job was completed to ensure that every thing was running smoothly. Great customer service! Thanks Vince, you are now my go to IT guy (forget the cable guy I told you about).

My company has bought used Macbooks from them for the past 5 years, never had any issues. Last year…read morescreen on a Macbook Pro (bought elsewhere) dead. They repaired it for a reasonable cost and gave me a six month warranty. 2 weeks before the warranty expires, I get a black band on the screen. I call them, they said, bring it over. Two hours later I have a replacement screen installed. It's a small business, and it must have cost them, but they honored the warranty. Thank you Ed.

Purchased a replacement LCD for my M1 Macbook Air (Product ID: A2337-SG-N $217.99). I went with…read morethem rather than Amazon because the cheap screens on Amazon (mind you, not that much cheaper; only like $40) are Chinese knockoffs while they claimed these are the same OEM parts that Apple uses. Installed fine, worked fine, then right around the 6 month mark, just like those Chinese knockoffs, the screen died. Asked if they could do anything about it, I just got a terse Email saying it's out of warranty period. I won't let my worst enemy purchase anything here. OK, I won't let my second worst enemy purchase anything here.

Jay was great he isn't with Computer Outlet, but when you call the store they call him and he gets…read moreright back to you. The thing I love is he comes to you and fixes your computer. Jay is friendly and very knowledgeable. Gives you a quote and no hidden cost.

I don't know if I can say I did business with him yet, but I can say he is really knowledgeable and…read morecommunicates without making me feel dumb. He certainly knows his field and while I decide whether to have him resurrect my old laptop or buy a new one, I won't hesitate to go straight to him.

Our business has used BACS for over 5 years and they have provided us with great service. Their IT…read morespecialist are knowledgeable and friendly and you get help immediately, no leaving a message and having them call you back. I would recommend them if you are looking for offsite IT assistance.

Based on reviews here, I contacted BACS a few months ago to help with very slow performance on our…read moretwo Windows XP computers. I spoke with Mike who then sent Mat out to look at our machines. He ran a bunch of tests, but was unable to make much difference in the performance. After he left, I discovered that he had run some "cleanup" utility that reset a lot of settings and preferences. In all of my Office apps, the Recent Documents history was deleted. Several quick launch shortcuts failed to work or were deleted. He never asked if this was OK or even mentioned to me that this would happen. A few days later, I noticed that the speaker applet had been disabled so that I had no control of the sound volume. I called Mike who basically told me to get lost. He said that cleanup utilities sometimes reset things and that's just the way things are. When I asked why Mat hadn't even told me what would happen, let alone ask permission, he was dismissive. I then called Jeremy, who I presume is the senior partner. He also said I was making a big deal out of nothing and told me that all of their customers are very happy. No one made any effort to address my problems or fix them, not that I would let these hacks anywhere near my machines again. ymmv

Sam was a gentleman who went above and beyond for my Macbook repair. The price was better than fair…read moreand I highly recommend his services!

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

I came here looking for a difficult repair - a firmware issue that was disabling the fans in my…read morelaptop. They took the time necessary to manage my issue, and I was even able to bring my laptop back after I paid for the initial service free of charge. This is a family owned business, and it shows with their dedicated care. I recommend this repair shop.

Super friendly fast service (and the store cat is a bonus!)…read more This is based on the six total times I've had to have my iPhone 11 Pro Max screen replaced here over the past two years (the last two times were NOT my fault!). Highly recommend!

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

TechCare provided great service! Ray fixed my laptop that had some issues. He explained everything…read moreso I could understand it. Ray even cleared up some other issues he noticed on my system. Best of all, TechCare is extremely affordable. I highly recommend TechCare!

Charles was extremely thorough, constantly updating me, and this all comes with an extremely…read morereasonable price. Although my laptop was unrepairable, he still gave me the best advice (to get a new laptop) and successfully cloned data from laptop to laptop. I would highly recommend him and trust him with any laptop you have!

Extremely quick support, fixed within a few hours of drop off! Charles also explained everything to…read moreme clearly and gave some tips for better PC maintenance.