Sam was a gentleman who went above and beyond for my Macbook repair. The price was better than fair…read moreand I highly recommend his services!

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

TechCare provided great service! Ray fixed my laptop that had some issues. He explained everything…read moreso I could understand it. Ray even cleared up some other issues he noticed on my system. Best of all, TechCare is extremely affordable. I highly recommend TechCare!

I should have written this review years ago when Ninev first started taking care of all our…read morepersonal & business computer needs. For years, I counted on him to address my constant computer "emergencies" quickly & efficiently. But it took a recent problem to prompt me to finally write this ( long overdue!) review. I suddenly had a business email issue on my phone. I tried to trouble shoot myself for a week & then decided to call my provider, Verizon. Almost 2 hours later my problem was not only NOT fixed, but they had deleted all my email ! I was in a panic & called Ninev. He replied immediately ( I think from his car) & - in less than 2 minutes !!! - had my phone up & running again !! I NEVER write reviews but I also have never felt so confident about a recommendation before ! If you want someone to take the stress out of your computer issues, I cannot recommend Ninev enough!! His expertise & personal attention are truly unique these days ! Thank you Ninev !! Carol Corcoran

On a scale of 1-10, these folks go to 11. I have worked with them over a number of years and issues…read moreand they consistently exceeded my expectations. They are knowledgeable (this time, among other things, solved a problem that Apple Support could not figure out -- and yes I know that can be a low bar), friendly and responsive. They are tenacious in problem solving and don't finish until you as the customer are satisfied. If you are looking for responsive, intelligent, friendly tech support, go to Geek911

Charles was extremely thorough, constantly updating me, and this all comes with an extremely…read morereasonable price. Although my laptop was unrepairable, he still gave me the best advice (to get a new laptop) and successfully cloned data from laptop to laptop. I would highly recommend him and trust him with any laptop you have!

Charles is brilliant. I have an old, out of warranty Dell XPS laptop that wouldn't boot into…read moreWindows 10. Charles did a fresh install of Windows 11 and had it ready within two hours. It's like a brand new computer! He also provided intelligent consultation about which of my 2 ailing laptops would be best to repair 1st for my trip to Europe and what to do with the other one after I get back. His pricing surprised me by how affordable he is. He'll work with you to make sure you get the most bang for your buck. I so appreciate vendor integrity! Charles is honest, professional, knowledgeable, and a delight to work with. Highly recommend!

UPDATE! Michael is the best! Death in the family... a computer had to be unlocked for urgent info…read moreand no password available. I didn't know that Apple products are the hardest to get into. Michael told me as much - was honest as he was the first time. No promises. Gave me a timeline, of course he adhered to and VOILA! Also, he inventoried everything & returned exactly as he received it. (P.S.: Having such great assistance at a difficult time was extra appreciated) UPDATE 2: Cat kicked water on to my laptop. (Yes, I am blaming the cat.) Texted Michael for advice... it was a simple fix, required overnight care, but again, problem solved. LESSONS LEARNED: keep water & your cat away from your e-devices and LISTEN TO THE SUPER TECH GEEK!!!

Mike is still the GOAT. Recovered data from a damaged USB-C drive that I'd all but given up on &…read morehelped me find a new laptop at an amazing price. All at a great price. Can't recommend highly enough.

Macbook Pro 2017 Screen Repair…read more My computer screen cracked underneath the glass, resulting in blacked out sections and a lag. I went to visit Justin & Eric as my laptop became unusable. The staff here are super knowledgeable and transparent. They gave me their diagnostic & looked up the estimate cost within the first 3 minutes. Screen repairs are normally pricey so they warned me & continued to reassure me that it was fine if I needed to think about the price if the repair before I commit. Repair estimate: $530 Dropped-off: Monday 11:00 AM Ready for pick-up: Tuesday 12:40 PM Picked/up: Wednesday 4:00 Actual cost: $530 Overall super transparent and speedy :) I would definitely come here again (but let's cross fingers I won't need to...)!

I called because I was looking for a monitor for my son who needed it for college. They informed…read moreme very quickly that they do not sell monitors. But the gentleman that I spoke with was kind enough to spend about 15 minutes of his time telling me about his experience with monitors and what to look for. He recommended a couple and we went with one of them. My son is super happy. Although, I did not require there services, the staff was super helpful. I am sure they are great with their "paying" customers. If I need any computer repair, I will certain call them first! They seem super in to what they do and definitely care about customer service! Good job, Guys!!!

Our business has used BACS for over 5 years and they have provided us with great service. Their IT…read morespecialist are knowledgeable and friendly and you get help immediately, no leaving a message and having them call you back. I would recommend them if you are looking for offsite IT assistance.

Based on reviews here, I contacted BACS a few months ago to help with very slow performance on our…read moretwo Windows XP computers. I spoke with Mike who then sent Mat out to look at our machines. He ran a bunch of tests, but was unable to make much difference in the performance. After he left, I discovered that he had run some "cleanup" utility that reset a lot of settings and preferences. In all of my Office apps, the Recent Documents history was deleted. Several quick launch shortcuts failed to work or were deleted. He never asked if this was OK or even mentioned to me that this would happen. A few days later, I noticed that the speaker applet had been disabled so that I had no control of the sound volume. I called Mike who basically told me to get lost. He said that cleanup utilities sometimes reset things and that's just the way things are. When I asked why Mat hadn't even told me what would happen, let alone ask permission, he was dismissive. I then called Jeremy, who I presume is the senior partner. He also said I was making a big deal out of nothing and told me that all of their customers are very happy. No one made any effort to address my problems or fix them, not that I would let these hacks anywhere near my machines again. ymmv

I an recommend Pink and its proprietor Sean with no reservations. He is a brilliant technician and…read moreworked with me tirelessly to resolve the problems I was having with both my desktop and laptopp computers.

I reached out to Sean after receiving a quote back from a local computer repair shop stating that…read moremy motherboard needed replacing on my daughter's MacBook and would cost $300. It is a 2017 and I wasn't going to keep it if that was the case. I made one last ditch effort and by God's grace, located Sean on Google. He really is a blessing for a single mom with 3 teenagers and their technology upgrades these days! He was able to let me know over the phone that it was likely just a battery issue. He fixed it same day and sure enough, he was correct. Since then, my other daughter has had the same problems with her laptop, and he came through promptly, so she could have it in time for school to start. He is fast, so kind, smart, very honest. I will never go to any computer repair shop again. Thank goodness we have good human beings in this industry who don't take advantage of others