I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

Out of the numerous laptop repair shops in the area, TechCare was the first to tell me they could…read morelook at my Razer Blade 15 laptop. I received "No" after "No", but Ray reached out and said he had an idea. My gaming laptop was no longer powering on and due to its model, essentially every repair shop said they couldn't handle it. I was able to come by and drop off my laptop for a diagnostic check. An hour later Ray was done and sent me a highly detailed Diagnostic report with findings, causes, and recommendations. My issue required a full motherboard replacement so we weren't able to proceed with any fixes. Regardless, I am grateful to the expertise and support Ray has given me for the laptop. If I have any other pc issues in the future, I would return to TechCare, they know what they're talking about!

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

I have relied on Clickaway for all my technology concerns and repairs for more than 15 years…read more This is a testament to their excellent service and dedication to diagnosing, repairing and customer satisfaction. Eddy Zandian leads a team of qualified technicians and sets an example for the service you can depend on time and time again. Thanks Eddy and the Clickaway team for always coming through for me. Sincerely, Gerri Russell

My Nintendo Pro Controller NFC reader (for amiibo) stopped working and Nintendo basically told me…read morethey wouldn't fix it. I really do not want to treat electronics like they are disposable so I searched for a local repair on yelp and found ClickAway. Pros: They responded to my query right away (I sent my request after close and they got back to me asap the following day) They were polite and professional and asked me to bring it in for a free diagnostic so they could see exactly what it needed and if they could fix it. They had a 24 hour turn around, which they stuck to. Cons: They were not able to fix it, because Nintendo just isn't making the part available. (not taking a star off for that, cause that's on Nintendo) The ADA spot in the lot is on the the opposite side of the building from the entrance, The only reason I am not taking a star off for that is the way the closest spots are aligned in a steep stagger, it still leaves room to wrangle mobility aids in and out of the vehicle. It would be nice if one of them was reserved for ADA, because the building is long and the walk from the ADA spot to the front door is a bit of a haul if you are walker-ing or walking with a cane. Over all the crew was really professional and helpful, and I plan on taking my other tech issues to them in the future. HIGHLY recommend them. One tip though, Google Maps is not giving accurate instructions (at the time of this review) on how to get to them. They are going to try and make you make the world's dumbest u-turn, so for reference, it's across latimer from the KFC on winchester, and the lot entrance is to the left of the building as you face it from winchester, it's small and easy to miss, so be careful.

Grass made upgrading to my new iPhone 18 Pro Max such an easy and enjoyable experience! I was…read morenervous about switching from my iPhone SE, especially because I was so used to Touch ID, but Grass was incredibly patient, calm, and helpful throughout the entire process. She personalized the experience and made learning about my new phone feel fun rather than overwhelming. She took the time to explain the new features, answer my questions, and make sure I felt comfortable before leaving. What I appreciated most was how confident she made me feel with technology. I walked in nervous about such a big upgrade and walked out feeling excited and much more tech-savvy. Grass truly made a difference in my experience, and I'm so grateful for her kindness and support. I definitely know who I'll be going to whenever I need help in the future!

Reviewing an Apple store kind of feels like reviewing a Starbucks, they all seem the same more or…read moreless. Recently I had to make an appointment with the Genius Bar for my MacBook and arrived about 5 minutes early for my appointment time. I checked in with an employee and waited, and waited, then waited some more. Finally after 20-25 minutes, I asked a different employee who finally found someone to help me. I understand that things can get backed up with customers before me, but I noticed several employees just standing around and others talking to each other. So this was kind of a bummer. Luckily, the employee who was sent over to finally help us was awesome! *A huge thank you to Linroy (5 stars for him!)*. I hope that we can request him again should we ever need help at the Genius Bar or in general when we pop into this store. He was so knowledgeable, patient, and helpful. Never once did I feel like someone was just spitting out "tech talk" regarding why my MacBook was malfunctioning. He was super helpful and explained things in a way that made sense and didn't try to sell or over-sell us on anything. Thank you to Linroy!

A small bracket from a low-cost iPad charger cable's connector got stuck in our iPad's charger…read moreport. I took it to Ken and he took care of it very quickly. Ken insisted that he would charge me $0. I am very grateful. I thought I lost this iPad. No more cheap cables. Thank you Ken!

A great find! Jose was extremely knowledgeable and gave great advice that really helped us with a…read morereplacement Apple Watch decision. My family and I will be back!

Sergei went above and beyond! Not only did he install my camera in my garage, but he also rewired…read morethe entire garage (from my not-so-good job) and it looks GREAT! He then went in and redid my networking closet so it looks fantastic. The entire process was as painless and Sergei was very easy to work with! I'll definitely be calling Sergei again for any cable needs that I have!

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

I was so lucky to see the Meridian shop when I was driving home! I was in a bind work wise and My…read moreprinter and laptop were of the fritz. Needing help quickly, I tried Meridian. What a great experience! Sam,the owner emailed me that he was OOT but he'd get someone to come today. He sent Ethan, and I couldn't be happier! He straightened out my mess and got everything working again. He was great! Very polite, professional and economical. Thank You!!! I'll send others!!! Suzi

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

The SC Tech Exchange has been incredibly helpful over the last few months, but especially helpful…read moreover the last few weeks as my business has been hit hard by the COVID-19 lockdown. They have helped us figure out the equipment we need to continue our music teaching business, which has required some severe changes! Thank SC Tech Exchange!

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

John did it again! Omg! Again faced the screen of death on my 9 year old lappie and I DID NOT panic…read morebecause now I have God's number ;-) Seriously, folks, he's a really great guy! He's a maverick with laptop repairs, fixing computers is his superpower! I texted him and he responded immediately. Tried to troubleshoot on the phone but didn't work, so I had to go in. Within minutes he started a surgical and meticulous procedure to open up my laptop and get to root cause. I was superbly calm throughout, I have 100% confidence in him(pls read previous review). I went on to run some errands while he ran some diagnostic and registry fixing softwares, and when I got back, it was done! Yay! He knows what he's doing and always does a stellar job! If you have ANY issues please contact him, do not hesitate. Very friendly and genuinely honest person, who's just all heart! Super reasonable(still shocked at how much he charged for close to 5 hours of work), and very service oriented! They don't make 'em like him anymore! THANK YOU JOHN!

We were desperately looking for someone to recover our data from an old Dell laptop computer with a…read morebroken display monitor and John was very accommodative to meet with us at his house and recovered the data. He is very friendly, knowledgeable and I don't think anyone can beat his prices. I think he doesn't do this for money, he is genuinely eager to help others. I highly recommend John if you ever need help with data recovery and computer systems.

Russ came at 6:55. Spent 2 hrs reading the manual and trying to diagnose the issue. In the end he…read morewas not able to diagnose the issue. STILL DEMANDED HIS DIAGNOSIS fees. We had an argument. I told him I would report him to Yelp. He said he would put in 10 fake negative reviews to my place of business if I reported to him. I found him through Yelp so it's my duty to report a bad experience so

Very responsive and respectful. Russ repaired my Samsung dishwasher that was not draining. Cost was…read morereasonable too. Would use again.