I accidentally spilled coffee on my MacBook keyboard and brought it to Ray right away. The repair…read morewas a bit pricey, but completely understandable given the amount of work involved. He had to remove the keyboard components and thoroughly clean the inside of my laptop. Thankfully, he was able to fix my MacBook. Ray was also incredibly helpful in explaining how to properly back up my data and what steps to take if something like this happens again. He even helped me back up my MacBook to iCloud. If you ever spill liquid on your device, shut it down immediately and bring it to Ray. He saved me from having to buy a new laptop!

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

these guys are like having your own IT department. in this case they took care of my wife's iPhone…read moreand had it cleaned up and running in a couple hours. really helpful. thanks guys.

My Lenovo laptop went kaput and I was looking for a place to repair it. I remembered Click Away and…read morerealized they have a location on Winchester at Latimer so I called them. The professional representative was eager to help with anything and ensured a free diagnostic.. I totally understand the need to charge for more in depth diagnostics. I am appreciative for your honesty. I hope it won't be a major fix but if it is I am prepared for the outcome and trust your knowledge and recommendations. I used you in the past but the location on McGlincy was out of the way. Now I am happy you are in the Downtown Campbell area . I will be happy to update my review after the diagnostic and even if I don't have it repaired I will work with you and hope to find a good laptop with all my specifications. Remember you should always have a phone number of a reputable repair shop that has remote service available. Patrick called me and said it would be $200 for advanced diagnostics and he suggested to go along with it rather than buying a new laptop. This is always a good question to ask is it worth fixing?

I finally made the move over to Apple from Android. I knew what I was going in for but had…read morequestions especially about picking out the right Apple Watch along with my new iPhone. I came in on a Saturday afternoon around 1/1:30pm and parking was a bit meh but I was able to find a spot in the neighborhood and walked over. As soon as I walked in I was greeted and asked what I needed help with I was then handed over to a specialist to go over my product questions. I was paired with Al. He was very attentive and was able to answer all my questions. The store was moderately busy and at times random customers came up to him but he let them know he'd be with them once he was finished with my transaction. The whole buying experience is unique. They order the items of your choice from the back room and it's fulfilled while you're discussing other questions and I was also able to enable my new phone with my phone carrier on the spot. I was able to get exactly what I wanted and the customer service was great! This location has mixed customer service reviews but I had a great experience. I like this location because it's not in a mall and not in a super high traffic area. I'll be back!

The worst company ever. Please see my socials for reference. These fools weren't able to recover my…read moreApple ID and I went over 3-4 times. They deleted my device. They were no help at all. For a company that boasts security.... Let's just say they ... DON'T. Let's see how long these fools stay in business. Oh I was physically dying from stress (because of this and breast implant illness... likely teetering sepsis) while this was happening. Had an iPhone since I was 16. The support team tried to create a fake dialogue that it was user error. I'm a dietitian who worked at Intel and Facebook wellness/ medical. They created a funnel to control what emails were sent and came in. The phone would alter messages that could be sent and what time. They disabled my iPhone. I called over 20-30 times. Sent feedback. Went in person. Made an appointment. Walked in. Eventually every single device I owned was disabled and I just left them there bc they suck. Like Frodo at Mount Doom. Apple sucks. You significantly contributed to ruining my peace, my health, my finances, essentially my life as this rendered me useless. Think about it. I hope the Department of Justice is able to obtain my data so they can trace exactly how you guys were liable and failed to do your job. Why were my voice memos location down the street from my house at some random shop. Why was my iPad's location at Art Docents at Fisher? Why? That was back in 2024... law enforcement was notified. This is just the tip of what started a cascade of illegal and unconstitutional activities. ATT said go to Apple. Apple said go to ATT. Back and forth we went. Damn, I think throat chakra just opened. Why are you still sending emails to my aol attached to said account that is unrecoverable yet not able to get me access to my account? Are you guys imbeciles? Other harassment and bullying tactics: They'd disable the safari from working. My phone settings would change on its' own. Messages and typed messages would be rewritten to include typos. Time zone would change. Verification codes would be sent as duplicates and not sent... then not work when entered correctly. The phone wouldn't work correctly. As if someone else was controlling the screen. Car (Tesla) wouldn't work properly unless I filmed it on my iPhone. What was happening. The keyboard suggestions were a dead giveaway away on who could be using my account. Those incidents were noted in my iCloud. If you obtain the account then you would see all the notes and screenshots that backed up this. You are the worst company ever. Shame. I'm a single mother who is a professional. With a damn good reputation. And a knack for attention to detail. Check my user data on every other platform. Self learning, self improving, and self governing. An intellectual and influential individual. Check my health records and dexa fit data.... Oh wait that got hacked. AI already knows my health, behavior, and social currency. Pristine. You guys messed up and justice needs to be served as I have not much more to lose.

A small bracket from a low-cost iPad charger cable's connector got stuck in our iPad's charger…read moreport. I took it to Ken and he took care of it very quickly. Ken insisted that he would charge me $0. I am very grateful. I thought I lost this iPad. No more cheap cables. Thank you Ken!

A great find! Jose was extremely knowledgeable and gave great advice that really helped us with a…read morereplacement Apple Watch decision. My family and I will be back!

Yes. Everything went well. The issue was solved as expected. My experience was excellent.read more

Sergii visited my rental to quote my project. While on-site, he provided troubleshooting and next…read morestep guidance to my renter, even offering his router for overnight monitoring. His pricing was in line with the best quotes. We're pleased with the resolution. Highly recommended.

Sam was a gentleman who went above and beyond for my Macbook repair. The price was better than fair…read moreand I highly recommend his services!

Sam and team are fantastic. I had an issue with my Mac, went to the Apple Store and couldn't get…read morethe fix I needed timely. Found Meridian, made a call, dropped off my computer, and just like that, it was fixed. Very talented team. Thank you Team Meridian

The SC Tech Exchange has been incredibly helpful over the last few months, but especially helpful…read moreover the last few weeks as my business has been hit hard by the COVID-19 lockdown. They have helped us figure out the equipment we need to continue our music teaching business, which has required some severe changes! Thank SC Tech Exchange!

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

John did it again! Omg! Again faced the screen of death on my 9 year old lappie and I DID NOT panic…read morebecause now I have God's number ;-) Seriously, folks, he's a really great guy! He's a maverick with laptop repairs, fixing computers is his superpower! I texted him and he responded immediately. Tried to troubleshoot on the phone but didn't work, so I had to go in. Within minutes he started a surgical and meticulous procedure to open up my laptop and get to root cause. I was superbly calm throughout, I have 100% confidence in him(pls read previous review). I went on to run some errands while he ran some diagnostic and registry fixing softwares, and when I got back, it was done! Yay! He knows what he's doing and always does a stellar job! If you have ANY issues please contact him, do not hesitate. Very friendly and genuinely honest person, who's just all heart! Super reasonable(still shocked at how much he charged for close to 5 hours of work), and very service oriented! They don't make 'em like him anymore! THANK YOU JOHN!

We were desperately looking for someone to recover our data from an old Dell laptop computer with a…read morebroken display monitor and John was very accommodative to meet with us at his house and recovered the data. He is very friendly, knowledgeable and I don't think anyone can beat his prices. I think he doesn't do this for money, he is genuinely eager to help others. I highly recommend John if you ever need help with data recovery and computer systems.