Drove here on a whim after being at the Eastridge Verizon location (avoid eastridge verizon at all…read morecosts if possible). Marduk was amazing. Super friendly, helpful and made the experience in store worthy with some laughs to kill the waiting time of transferring data from an old to new phone. He was eager to help other people that came in while I was waiting, and was super efficient overall! His willingness to help was reassuring and definitely went above and beyond during this experience, and it's been over 10 years since i had to be in person and do an upgrade!! Would highly recommend over and over again. Thanks again Marduk!!!

The staff kept saying that the store manager would call me which he never did. The business manager…read morewas also supposed to call me. He never did. I ended up managing to speak with the Store/district manager Walter at the Campbell store. He looked me in the eyes and said he would call me the next day at 2 PM and did he, no. Now my bill is coming back up for payment and I'm not sure what to do. I can't cancel my service because I don't trust that I'll ever get my money back from these people and I contacted the people below and they are opening up a case, and it will take them 12 business days to help me out, which won't help when I have to pay again. I also contacted "7 on your side" and I'm hoping they will look into this matter and shine the light on how poorly Verizon/Victra treat their customers.

I booked an appointment (do it) and Matt was the only person working. I was there to get a new…read morephone and set it up. Total pro, showed me the various phones I was interested and showed me pros v cons of each. After I decided on which phone Matt went through the paperwork and then started setting up my phone. Throughout the process if people came in, Matt would speak with to get a feel for what they needed and he would break away from me and help them while continuing to check the progress on my phone and then back to next person. It was so smooth and effortless. The setup of course takes a while and the entire time Matt was a total pro. The time he put in and the way he presented my options- couldn't put a price on it - great value! I never thought I would yelp an AT&T store!

My local AT&T store. Had a pretty uneventful visit here...knowledgeable staff. Only complaint was…read morethe wait in the middle of the day on a week day.

I took a phone which was not turning on, no display and Mike took it off examined it and said I…read moredon't have the screen but you can order and bring it and I can fix it for you. I took the new screen and he fixed it in 20 minutes. No drama nothing, very professional. I loved the service. Thank you Mike.

I'd definitely recommend this place--and Mike in particular--if you need a device repair or parts…read morereplacement. I came in initially to get my wife's iPhone (12 Pro Max) battery replaced. During the visit, Mike also asked about the screen, which had been replaced a few years ago at a different location (which I won't name). He pointed out that the previous repair used a lower-quality screen rather than a genuine one, which finally explained some issues we'd noticed back then. Mike replaced it with a proper screen, and now the phone feels like new--perfect for my daughter to keep using. Since he did such a great job on my wife's phone, I decided to go ahead and replace the battery on my own iPhone (12 Pro Max) as well, since it was down to 69% maximum capacity. That's why I'd definitely recommend Mike and his shop to anyone who needs device repairs or parts replaced. He's honest and will let you know whether a repair is actually worth it. I'll definitely be coming back when my kids break their devices, and I'll continue recommending this place to anyone who needs their device serviced.

Very friendly and helpful. Outstanding service and quality workmanship. They diagnosed the issue…read moreaccurately and had my phone repaired in no time

Cracked my iPhone screen and loved my experience here! Zak was really helpful and the price was…read moregood too

Zac did a great job for a great price, basically mans the whole operation for everything. Would…read morehighly recommend and I'm happy to support this small business owner.

I had two family Apple Watch 4 batteries replaced at Zac's around the same time. It's been more…read morethan six months and the work done was very professional. Highly recommended. Nice to maintain great electronics as long as possible.

This place is never open, hours are posted but not accurate. 8 customers waiting at the door and…read moreimpatiently leave as I am. This is ridiculous. To top it off the phone number is disconnected..

Best customer service! Quick, easy, and friendly people keep me coming back. Always hook me up on…read moredeals. Ever and Joey are the best!

Talk about being ungrateful, rude and getting mad at the other half for wanting to get me a phone…read morecase, from Mobile Plus, hehe. I was busy shopping at the Grand Century Mall for Asian products and my other half sends me a text to come to Mobile Plus, I didn't reply because I didn't need a phone case, was waiting for the one I ordered on Amazon one. hehe. Now I am very grateful, (sorry to my other half) I found a very nice phone case for only $9.99, for my new Iphone 17 plus, also camera protector, and Iphone watch band. The staff was super awesome and nice to even change them for me. What a nice suprise to visit Mobile Plus. Mobile Plus got huge selections of accessories for your electronic device, they get pretty busy! They do repairs also, I think they take phone payments as I saw a customer paying for cell phone bill, and also they sale used unlocked Iphones. Located at the Grand Century Mall, the business is a Gem. I am super happy that I got all of this, at a shop I did not plan on visiting and super cheap too. I need to protect my IPhone, what a relief.

Very disappointed with this SCAM cell phone seller. We bought a phone and asked several times if…read moreit's unlocked for all carriers. The employee ensures it does. We ended up returning the phone because our sim is not working. He then tells me, it doesn't work on Walmart SIM cards. Then charges a FEE for return. Bad business

John did it again! Omg! Again faced the screen of death on my 9 year old lappie and I DID NOT panic…read morebecause now I have God's number ;-) Seriously, folks, he's a really great guy! He's a maverick with laptop repairs, fixing computers is his superpower! I texted him and he responded immediately. Tried to troubleshoot on the phone but didn't work, so I had to go in. Within minutes he started a surgical and meticulous procedure to open up my laptop and get to root cause. I was superbly calm throughout, I have 100% confidence in him(pls read previous review). I went on to run some errands while he ran some diagnostic and registry fixing softwares, and when I got back, it was done! Yay! He knows what he's doing and always does a stellar job! If you have ANY issues please contact him, do not hesitate. Very friendly and genuinely honest person, who's just all heart! Super reasonable(still shocked at how much he charged for close to 5 hours of work), and very service oriented! They don't make 'em like him anymore! THANK YOU JOHN!

We were desperately looking for someone to recover our data from an old Dell laptop computer with a…read morebroken display monitor and John was very accommodative to meet with us at his house and recovered the data. He is very friendly, knowledgeable and I don't think anyone can beat his prices. I think he doesn't do this for money, he is genuinely eager to help others. I highly recommend John if you ever need help with data recovery and computer systems.