When my laptop crashed I was worried that I had lost all of my data, not to mention years of archived photos. Computer Courage recovered all the information and transferred it to a laptop. Allie and Tai were incredibly friendly, knowledgeable and responsive. I can't recommend them highly enough for their timeliness and skill. read more

I just spent the hour with one of Computer Courage's excellent staff -- David C -- who came to my house, did trouble-shooting on my desktop and laptop, gave advice, re-established all electrical connections to be more efficient, tidied up my hard drive, and in general explained everything that he did! I am a senior woman who uses computers for work and photos, but who knows very little about them -- so his explanations were tailored for my knowlege level, and were clear and concise. If I had had to haul all of the gear into an office I never would have done it -- the home service is a big plus. I also had the chance to ask about other electronic issues, all in the same house call. Well done! Thank you, David C... read more

The people were really nice and helpful. I got my computer back when I'd asked for it, and it was pretty well fixed, as much as was possible (it was in very dire straits beforehand). The only thing I would say is I wish they were open on weekends or later in the day. I work in the city and had to leave work early to go pick up my computer. But the price and service were good and I'd definitely go here again. read more

If you're like me, someone who is running a small business, who absolutely goes cold with fear when her/his computer goes nuts, don't hesitate for a nano-second to call Computer Courage. They're amazing! I'm usually next to tears when I call, panicked it is the end of my work/life/professional existence as I know it...and then comes Ray (or one of the skilled techs) who not only solves the problem(s), but also listens to how I use my computer and makes suggestions about how to make everything run more smoothly. I've been a fan of theirs since Adam began the business...and as the years keep rolling on, Computer Courage is still a name that means the highest quality service. I'm not a person who usually writes reviews, but I'm such a fan I really thought the world should know how great CC is. read more

We've been using Computer Courage for our small non profit for about one year. We have always had great support and service from the entire team. Adam takes great care of his customers and makes sure that they get what the need and he never oversells on anything you don't need. I am really impressed by the quality of service at Computer Courage. We use them for everything from trouble shooting a time-sensitive virus issue to upgrading our wifi speed, to handling software upgrades when we can't figure it out ourselves (we are an admittedly non tech-savvy bunch). They deal with large and small problems. Computer Courage uses an online ticketing system which we find to be very helpful for managing our requests in a timely way. You really get the sense that these are good people who care deeply about their customers and the quality of their work. Highly recommend! read more

I'll keep this short but sweet. If you are a technophile or technophobe, Adam and his team can develop a solution and present it to you in a way that you can understand. Computer Courage does excellent work and they are very dependable. read more

Super place for the small business to get websites going and supported. Why? First, they turn out great product. Second, they teach you to update themselves. Third, if youbneed them to do something, theybare super fast and cheerful. Oh and they charge reasonable fees! read more

I've had the pleasure of working with Computer Courage (mainly Dave, Adam, and Beth) for a little over 2 years now, and am happy to say that they are our primary IT service provider (I work for a small network- and internet-intensive business). They are honest, efficient, and reliable. They are experts in their domain and if something falls outside of it, they'll tell you and try to refer you to someone better-equipped to handle your situation. Even after we moved from Berkeley to SF they've been just as responsive, traveling to the city a couple of times a month to take care of us (sometimes on short notice). I'd recommend them to any small business in need of reliable IT service and support. read more

Mindy at Computer Courage fixed our online ordering system. For some reason our customers started getting error messages, and the web company who set up our shopping cart was not able to fix it. We even tried another company and then called Computer Courage. They got it fixed within a day. This fix eliminates the myriad phone calls we probably would have had to field if not fixed.Thanks Mindy! read more

I've consistently had great experiences with Computer Courage and their staff, both for business and personal computer use. David C. makes house calls and he was able to successfully troubleshoot issues that had been plaguing me for years. Highest recommendation read more

In less than an hour at my home, David managed to fix what Logitech Support is still mulling over and I had been working on for a week to fix...the Alert Command software that controls the Logitech security cameras I am putting in would not install. The installation just started and immediately hung up. But David was clever; he bypassed the installation wizard that Logitech used and extracted the software files so that we could start the installation without the wizard. It was the wizard that was hanging up as it did a prerequisite check you see. I strongly recommend Computer Courage as they are reliable, technically superior, and competitively priced. What more could one ask for when a computer acts up? ADDENDUM: ARGH...my WIA service would not enable. If you have no clue what I just wrote, that's OK. But I spent a week on line researching HP, MS, and third party sites to find out how to get my WIA service enabled. Without it I could not scan to the computer, I could not digitize film based photos. Turns out the inability to enable the WIA service on a Windows 7 computer was a commonplace issue...but no one, nobody, had a proper solution for getting the service started. Oh there were "try this" "try that" but they dealt with registry editing and a string of procedures that were overwhelming. So who do you call? Ghostbusters. Eh, no, that's another problem. Once again I called Computer Courage and a week later David came, saw, and conquered. [They are heavily booked so a week is not unusual for a delay.] Within five minutes he had my WIA service up and running. All it took was to download a free HP fix-it software called HPPSdr.exe that can be found on one of their web pages. Why HP doesn't do more to advertise this fix it software given how frequently the WIA service issues come up...I have no clue. The good news is that if I have a recurring WIA enabling issue, I now know how to fix it. Thanks David. These guys are highly recommended for your computer needs. But don't expect an immediate appointment as they are busy. read more

I needed a pretty straightforward repair on my laptop - keyboard replacement - so I didn't "test" Computer Courage with a big challenge, but I was very impressed with their business anyway. It's a clean, spiffy office space with competent-looking techs working behind the counter, and a friendly office manager/receptionist to get you started and scheduled. Even on so small a job, they were nice about working with me to minimize inconvenience to me: disassembled it to confirm the exact part # and reassembled it so I could use it while the part was on order; then let me bring it back in and wait just a few minutes while they installed the new keyboard when it came in. Good communication, reasonable labor price, very good customer service. I will definitely return should I be so unfortunate as to need to. read more

Great service. Love the people who help - especially Tai.

Great personal service and good prices. They have helped me with computer repair (hard drive in my laptop), my sister with creating a website and even a co-worker who had computer virus. Everyone was very satisfied with not only the service, but also the people working there. Adam, Beth and the technician were all great. This place is where you want to go for your computer needs in Berkeley. read more

I got the dreaded blue screen of death recently and came to Computer Courage to get it diagnosed. They were very prompt in figuring out what was wrong and recommending a solution. Ally was very courteous and always followed up on the phone and Thai worked wonders to transfer my data to my new machine. The process went smoothly and was reasonably priced. I appreciate that I wasn't upsold on anything. Would definitely use their service again. read more

I am beyond pleased with the service art Computer Courage. My laptop was attacked by a crippling virus and its repair was well beyond my set of skills. I called, explained my problem and was able to bring my laptop immediately in to the shop. The turn around was super fast, the staff was very knowledgeable, the service was very professional, and the communication was great. They exceeded my expectations on all levels. Not to mention that the cost was perfectly reasonable for the excellent service. I highly recommend! read more

They care and are honest. We talked to the tech, Tai, and he let us know what to expect...and it may not be good. We took advantage of the yelp deal and got a diagnostic. They were very professional and straight forward. I need to get a new computer but will go there for any computer related problem in future. read more

Great customer service. They did exactly what they said they were going to do and in less time. Will use them again.

Thank you Computer Courage for always being there to clean up the mess I always make in my computers/laptops. Today's quick turnaround with my laptop allowed me to continue work without missing a beat. Thanks again! read more

SUPER PROFESSIONAL & EFFICIENT! The people at Computer Courage can not only build you a State-of-the-Art website, but can update or fix an existing one. It was 'Platinum Service" without the 'platinum prices'. We are a national company that has been in business on the web for 20 years, had 6 major web site upgrades/changes, multiple hosting moves over the years and this experience with Computer Courage has been, hands down, the most seamless, with no hickups, and no down time. They have extensive knowledge of the latest technology and are both creative and responsive to the clients needs. They have our business going forward! Thanks guys ! read more

Computer Courage really helped us when we needed them most! Recently, the computers and medical equipment within our office became COMPLETELY disabled. This is beyond disastrous as we cannot see patients and care for them properly without our computers in working order. In a desperate attempt to get help, I contacted Computer Courage just as they were about to close. Luckily, they were able to send an IT person right away who was able to get things up and running in time for our next day's 7am appointment. Adam, David, Beth, Mitch and the rest are professional and caring people who not only want to service computer needs but want to create professional relationships that will last. Their prices are reasonable and their computer analysis has been spot on. Thanks Computer Courage for all your help and assistance! read more

Best in the business. My wife and I are Computer Terrified, and after spending too much money on terrible customer service, we discovered Computer Courage. We've used their services every time we have a question or trouble. If they take 20 minutes, they charge 1/3 and hour. Awesome. Affordable. My wife and I are both self-employed, and we've figured out it's ALWAYS better to pay Computer Courage to solve a problem than stress over it ourselves. I never have to worry about my computer again. These are all young guys, courteous, and they give me hope for the future of small businesses. read more

I recently received a refund of my $100.00 from the business owner. He agreed that he had not fixed the primary problem that prompted me to look for assistance. Apparently there was a miss communications concerning my expectations read more

This is a highly reliable and efficient all-in-one computer support group that I have known for many years and seen grown because of its excellence and value. The tech comes to your home and addresses every need that you have with a significant amount of creativity. Recently the hard disk on my MacBook Air became too full with items that needed to be there. Arlo came up with an idea of installing a larger hard drive rather than spending the money on a new current model computer with more storage. He pointed out exactly the model to order and them installed it with little fanfare. Just an example of multiple needs addressed by Adam Schwartz and his crew many times. Kudos! read more

I visited Computer Courage after making an appt to have my laptop fixed by Geek Squad that was 3 weeks from now. I had overnight contracted a nasty virus and my computer was unable to even start up. After typing in "computer repair, emeryville" Computer Courage came up in previous Yelp ratings. I am happy to say, the ratings were on the mark. The lovely Beth was just as she is described, calm and knowledgeable, she quickly explained the terms of service that I would most likely need ( the bandaid vs surgery) took my laptop in and promised me a call with an estimate within 24 hrs. I did receive a call within less than 24 hours and my computer was fixed. Beth had also installed free antiviral software and made a recomendation about installing Windows 7, which was an upgrade from the Vista system I currently have. Being a computer neophyte, I was'nt aware that this was an option, Beth did say say I could do it myself, but Computer Courage does offer that service. Overall, I found the people at Computer Courage very friendly, knowlegeable, and not intimidating for non computer experts like myself to deal with. Nothing worse than walking into a big box store repair counter and being made to feel as if you're insignificant because you don't understand all the workings of your computer. I would highly reccomend Computer Courage, because they do what thier web site claims they can do and they don't make you feel foolish for having so little knowledge about your own computer. They're also a dog friendly office, you may encounter a variety of friendly canines strolling through, which I found endearing, read more

I usually review restaurants. I like food. I know wine. I understand service. I appreciate value. With computers, I am a heavy, albeit, unsophisticated user. In fact, I run a virtual company that can not exist without our computers, the Internet and remote connectivity. That is where Computer Courage comes in. They set me up and have kept me running. The set up is easy, a lot of vendors can do that. Where the rubber meets the road is when there are problems. Computer Courage fixes them all, competently and quickly. From the simple (i can't get the printer to print), to the complicated (computer just crashed!!!!). They know the technology. They understand my needs. They provide excellent service. They hold my hand in those anxious moments of need. I will not use anyone else.... read more

Brought my pc in to replace my screen on Monday and (with a little online work from me) CC had it ready at the end of Tuesday!!! Yay! The story: Okay, never pack anything weighty in the outer pocket next to the computer in the main bag (like my terra backup drive). Unpacked my workhorse pc and the screen was broken. Waaaah! Yelped and found CC was the closest highly rated one to me, and CC gave me the same estimates as other nearby places over the phone. Brought it in at about 9:30 AM Monday. They were talking a week possibly to fix, since they had to order the screen first. I told them I'd get the screen... By 11:30 I was ready to order my screen at laptopscreen.com (highly rated online) and ship it overnight to them directly. When I called CC, he had already opened it up and could give me the EXACT screen part number on the back of the broken one (VERY important - the same model might have several possible screens that could fit, but usually only one that will fit your particular baby. Learning curve.) Placed the order at laptopscreen.com before the 1 PM shipping deadline, ($76 + $30 fedex overnight), then let the cake bake. On Tuesday (today!) at 4:30 CC called to say the screen had come, they had installed it, and it was ready ! Paid $100 even for the labor (no tax for labor), and am typing on my workhorse even now as I write this review. If I had better eyes and more courage, I might have attempted to replace it myself, but was happy to support the local business and get it done in a timely, safe manner. Yay for CC! read more

I can't say enough good things about Adam and his excellent crew. I have used them for IT needs in two businesses. My first time using them was for a retail store and not only did they help us with our website design and maintenance but all of our IT needs but they figured out a way to upgrade our old systems by using a simulation program to run registers off computers--amazingly smart and innovative. Computer Courage is well connected for all computer needs from the most complex systems to the annoying personal computing issues. They treat every client as #1 and go above and beyond every time. Also, their rates are very reasonable and they are very clear about what they are charging for before they do the work (what a novel idea!). Five stars all the way! read more

Like just about everyone, I found CC to be fantastic! Ray Sims was my technician, and he was smart, creative, easygoing (I was totally stressed when I got there b/c I had lost my emails & he calmed me down) & thoroughly professional. I work alone & have fantasized about having an IT person for years, and CC has filled that need perfectly. And their costs are very reasonable. Absolutely first rate. read more

My company (property mgmt) hired Computer Courage to develop our website when it turned out our old IT company just wasn't up to speed on how to get us online the way we wanted. The website needed a lot of customization, and their response to my frequent requests was always prompt and friendly. We've since dropped the old company and I'm sending our IT issues directly to them. We schedule them for server maintenance and occasional fixes to our desktops or network when they come up, and the tech is very efficient - no padding hours. I think what I like most is that they're smart, like saavy - my boss asked me to figure out how soon we'd need to replace our 2003 MS Exchange server. Adam's response was really well-conceived, he went through the issues of an aging server, and discussed our options in 'the cloud' and price points...I felt like he really knew what he was talking about. Highly recommended; trustworthy and efficient. read more

I have consulted several times with Adam, the owner in years past and found him extremely helpful. About six months ago he sent out one of his people (a very smart engineering student at UC Berkeley) who fixed the problems (lack of communication between various parts of my computer network, getting my internet service provider to increase its scope, and speeding up the whole operation, as well as installing Computer Courage's free recommended virus protection. He was courteous, knowledgeable, and very efficient, and I felt the fee was eminently worthwhile. Ellen S. read more

David Cuenco came to my office to help me make my computer run faster and to free up space. I'm running Parallels on a Mac, so it was more complicated than it sounds. David was fast, he explained everything clearly, he showed me what he was doing, and he was effective in getting my computer more productive. Very pleased. read more

Computer Courage designed and developed a makeover of our company website. We are very pleased with the results. The staff are super professional, responsive, and skilled. A special thank you to Kyla Garrow & Mindy Lue. We have a complex business with many hurdles to jump to present content efficiently and completely. Kyla managed our project every step of the way, and Mindy "The Genius" made it all work so well. And, CC quoted with care, and actually came out under their initial estimate for the job. Thank you to Computer Courage. If you need a new or updated website, you should give them a call. read more

Another 5 stars for this place. They fixed me up super quick. Nice folks, no nonsense. Thanks to all the other yelpers who helped me find the right place. read more

Excellent group. Adam and his team are consummate professionals. They're excellent at setting expectations, managing them, and then exceeding them. I was skeptical based on many, many disappointments working with web design groups, but they quickly showed me that they were both skillful and sometimes really inspired. I'll work with them again soon. read more

Working with Computer Courage has been an excellent experience. They are extremely competent, professional, and reliable, and everyone on the team has been a pleasure to work with. I have been very impressed with the company and would use them again in a heartbeat. read more

I had need again--it happens every 12 to 18 months--of Computer Courage to remove a virus from my system. As usual, David was fabulous. He is calm, methodical, thorough, fair in terms of billable time and knowledgeable. My only complaint is that others have figured this out, and I now have to wait in line for his services. I recommend this company without other reservation. read more

Computer Courage is awesome. They've been a huge help for my business, handling IT needs, getting my email set up in a smart way, and helping with computer problems. I can't say enough about how great they are! read more

We started at Computer Courage years ago because we knew the founder from his previous professional life and felt like the honesty and integrity part were known and excellent. We have stayed over the years because the skill has matched the earlier characteristics. Computer Courage always gives clear advice and has helped us in a number of ways - from data transfer, hardware repair, networking, wireless set-up - you name it - it has all been good. Service is prompt, reliable and courteous and the depth of knowledge among the staff is terrific. read more

I really like this place, they can fix anything. I do agree that it is difficult to find a good place to get your computer repaired, just as it's hard to find a good mechanic. Prices are very reasonable and turn around time is great. Their customer service is also very good and without the Nick Burns company computer guy sarcasm. This is a great place for anyone with a technical problem, whether you're a student or a professional. I'm much happier with my laptop now. Thank you, computer courage! read more