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Clackamas, OR

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CompRite

3.9 (171 reviews)
Closed • 10:00 am - 6:00 pm
Updated 1 month ago

Services - CompRite

Cloud services

Data recovery

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Crappy work. Damaged screen and SIM card after only 30 days. Awful. Not recommended.
Damon L.

Overpriced, rude, and incompetent. After using these guys for multiple repairs I have discovered they are overcharging $50-200 for various repairs over other more reputable shops in town. The last straw was taking advantage of my 19 year old and doing a half assed iPhone repair. The phone literally fell apart after only 30 days of use and now we're taking it to another shop since "Alex" said that they'll fix the phone but did not offer a refund on their overpriced work and if there was any incidental damage we would have to pay MORE. Buyer beware. A few weeks ago, I inquired about buying a used iPad and was told they had one for $499 (it was 3 generations old!) You can buy the same model today Apple refurbished for $299. Scammers.

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7 years ago

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8 years ago

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9 years ago

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8 years ago

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14 years ago

Ok so I have been going to CompRite for years and I will continue to go for years. I am so thankful for the help I get here.

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13 years ago

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8 years ago

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11 years ago

Business owner information

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Steve J.

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8 years ago

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7 years ago

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8 years ago

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10 years ago

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13 years ago

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8 years ago

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8 years ago

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13 years ago

Excellent service...one stop shop for all your computer needs!

Business owner information

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Steve J.

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13 years ago

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11 years ago

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9 years ago

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9 years ago

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8 years ago

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15 years ago

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9 years ago

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10 years ago

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12 years ago

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11 years ago

This place always takes care of us. The staff is knowledgeable and friendly, they give us great deals, and treat us like VIP'S .

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Ask the Community - CompRite

OST of battery replacement on I phones?

Yes

What is an estimate price to replace cracked screen for samsung s7 edge?

This guys purchased my broken galaxy s7 phone! H2O water damaged.

How much do you charge to replace an iPhone 6s screen?

COMPRITE BUYS ....$$$ ...BROKEN PHONES AND COMPUTERS ( BRING YOUR GADGET TODAY ...working or not and get paid ....$$$ today.

View All 4 Questions

Review Highlights - CompRite

“Understand this really was not their problem, however, Paul took the responsibility to get it repaired.”

Mentioned in 45 reviews

Read more highlights

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UPDATE: With the…read moreamazing help of a friend, my first review here got in front of Corey Cooper (retail store manager) and he worked with his area service manager to take care of everything. They took care of the full amount that the business line had accrued. They also had my brother and I go back into the store where Bryan Persen set up my brothers add-a-line how it was supposed to be. In the end, this was definitely an ordeal but I'm happy that once the initial review got in front of the right person, it was handled quickly. He called immediately, texted after and kept me updated throughout the entire process. Both he and Bryan made up for the initial bad customer service. We decided to stay with AT&T when I had initially planned on moving our entire households accounts over to Verizon. In the end, everyone was empathetic and wanting to help. The biggest frustration is that no one seemed to have the ability to help and it was 3 weeks of trying to resolve this. That's where Corey Cooper came in as a God send, as he was finally the first person out of the 7 I had already talked to, who could find a way to fix this (and quickly). Thanks!

Supposed to open at 11am, but they put signs up saying they wouldn't open until 11:40. Myself and…read moretwo others were waiting since 10:50. More people showed up closer to 11:30-11:40, and who did they take first? The handful that rushed through the door past all of us who had been waiting. They asked us to sign in, but then skipped right over us and served others first. The staff clearly saw us waiting at the front before opening, and still ignored us. Pretty messed up and extremely frustrating. And then, after all of that, I still had to wait an additional 30 minutes before anyone helped me. When I finally got service, the rep couldn't even fix my issue. My cellular watch can receive calls and text just fine, but it can't make calls. Instead of troubleshooting, he was in such a rush that he just pushed me off to Apple Support or AT&T phone support. I didn't want to sit on hold for hours, so now I'll have to try again another day -- and the problem still isn't resolved. If this is how they treat customers before even making a sale, I can't imagine how they handle actual service issues.

CPR Cell Phone Repair Clackamas

CPR Cell Phone Repair Clackamas

(6 reviews)

Southeast Portland

My son's phone touchscreen wouldn't work anymore and a friend recommended CPR to me. I made an…read moreappointment online and when I arrived, I was assisted right away. I was told they would check for software issues first, and if no software issues, they would check the screen itself and switch it out. I paid $130 upfront for the screen replacement and was told I would be refunded if it is a software issue. I was later told it was not a software issue. The repair took about an hour. I took the phone home only to find out that the touchscreen was only partially working. I could scroll, but after 30 seconds or so, the screen would freeze again. What I realized is that they never asked for the password so they could test the screen to make sure it was fully working. I called CPR and was told the screen is under warranty and I should bring it back in. I was also told that the component that controls the touchscreen could be damaged and in that case, there's not a way to replace that. I was a bit frustrated as this should have been explained to me when I first dropped off the phone. They were booked for the rest of the day and said they would have time the next day. The next morning, I made an appointment, took the phone in, and was helped immediately. About an hour and a half later, I had the phone back. I checked to ensure it was working before I left and it appeared the touchscreen was fully working. I was again told that if the screen isn't working, to bring it back in and they would take another look at it. Overall, my experience was pretty positive. My only constructive feedback is that they should fully explain things before the service/repairs start.

Quite possibly the worst experience I've had with a business at any point of my 33 years on this…read moreearth. My partner dropped my phone off on a Friday - they requested $370 up front. This was supposedly to fix the back glass and screen that had broken after tripping with my phone in my hand. Had I been there myself, I probably would've laughed on my way out the door, as at this point my 2 year old iPhone could probably be replaced for that much or less. But unfortunately I had no phone, and so she made the decision to move forward with this transaction. They told me they would overnight the parts and hopefully have the phone fixed by early the following week. Tuesday the following week they called to inform me that the antenna had been damaged and they were unsure of whether or not they could fix the phone, but that they'd get back to me within a couple of days when they had more information. After not receiving a call, I decided to call myself that Friday to figure out what they were doing with my phone and $370 for the past week. I was told that the phone was being sent to a micro-soldering technician to have the antenna repaired and that the phone would hopefully be ready by the following Tuesday or Wednesday. Once again, Tues and Weds came and went, and I heard nothing from CPR about the status of my phone. On that Thursday, roughly 2 weeks after coughing up $370 and my phone, I called again and was transferred to the owner of the business. Aj, the owner, basically gave me an ultimatum by saying I could either wait an indeterminate amount of time for them to try and track down the parts required to fix the phone, in addition to actually fixing it. Or, I could come pick the phone up and have the "majority" of my money refunded - which turned out to be $200, or about 59% of the $370 I paid up front. This business charged me $170 to lie, mislead, and miscommunicate what was actually being done with my phone and my money. They literally handed me back my phone in the same condition it was in 2 weeks before I brought it in, charged me $170, and apologized for their incredibly poor communication throughout the process. Zero consideration for the time and money I lost tying up my $370 and having no phone for the 2 weeks they had it. I'm now out $170, in addition to having to buy a new phone. If I could back charge this I absolutely would, and will likely contact my bank and whoever else I can to see what I can do to dispute this.

CompRite - itservices - Updated November 2026

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