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Verizon

2.0 (93 reviews)
Closed 10:00 am - 8:00 pm
Updated 1 month ago

Services - Verizon

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5 months ago

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Verizon S.

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2 months ago

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1 month ago

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9 months ago

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11 months ago

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2 years ago

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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1 year ago

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4 years ago

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3 years ago

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3 years ago

Cierra was awesome! She went way beyond what she had to do to help me. I would highly recommend her!!!

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4 years ago

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7 years ago

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4 years ago

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4 years ago

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2 years ago

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4 years ago

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5 years ago

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5 years ago

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5 years ago

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6 years ago

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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4 years ago

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5 years ago

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4 years ago

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10 years ago

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10 years ago

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11 years ago

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10 years ago

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13 years ago

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7 years ago

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7 years ago

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18 years ago

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8 years ago

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Page 1 of 3

Ask the Community - Verizon

Review Highlights - Verizon

When switching from AT&T to Verizon due to needing better reception, we came here.

Mentioned in 2 reviews

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People searched for Mobile Phones 830 times last month within 15 miles of this business.

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Fibersphere Communications

Fibersphere Communications

(74 reviews)

Initially my review for this company is 3 stars which is OK considering they are a small company…read morecompeting against the big giants. I always want to give small company a chance in fact I prefer them. However, being a small company doesn't mean you can operate LESS nor do you need to have excuses "just because" you are a smaller company. You actually should offer more and be more than your competitors. I switched from Xfinity because upon renewal they raised my rate so high that I quite cable, started to use ROKU and chose Fibersphere just for internet. The service is just ok, this company is based in PDX so if you know in general what service is like in Portland, you will understand that being "laid back" is pretty much the norm. You can interpret laid back in many different ways, good or bad. Recently it seems that they outsourced technical support to offshore. The big companies are using offshore resources as well but there are different service quality you get from offshore resources. Fibersphere needs to find better options. Why 2 stars? They also service our building's lounge area where I work every day. One of the criteria I look for in an apartment are these common spaces with internet since I work virtual. The internet has been down for almost a month. The building manager has followed up on them almost every day. In this day and age, I find this UNacceptable.

READ THIS FIRST IF YOU'RE HAVING ISSUES WITH FIBERSPHERE:…read more From an insider, here's how it works at Goobersphere. If you've attempted all of the suggestions that they give you on the phone: 1. Don't expect them to call you back within 24-48 hours if they say they will. They have zero intention to. They never ever will. 2. If they say they will "escalate" it to someone at a higher position with more knowledge this is also a complete lie. They are trained to say that, but it means absolutely nothing. They all work in the same place with the same rank and knowledge. 3. If they tell you to call back within a few hours they are just pawning you off to the next person on the next shift. Again there is no other higher qualified folk there that can help. So what do you do after all of that nonsense? If you try all of the suggestions they have and they don't work, request for a technician. What he did only cost 25 bucks (cash, lol). If they refuse like they did with us a few times, then wait about 8 hours until the next shift and request it from the next employee. I hope this saves someone the countless hours we wasted the last month. Now this (below) was my review before learning the info above (although it was pretty obvious to begin with): This is my first time using Fibersphere. We're at almost three weeks and counting and still no internet. They have a handful of questions they ask us to try each time and then say "we will have someone call you within 24-48 hours" and they never do. We are in a endless cycle of spending about 45 minutes every day to fix this. We rely on internet daily for our jobs so this has been pretty not so convenient. No one ever of course uses Comcast or Centrilink nor Fibersphere because they actually want to. They use it because the options are limited. CEO's of internet provider companies should be in jail. How about instead of buying extra yachts you pay your employees better and train them so that they can actually fix things? No excuse for something like this to take three weeks...

Xfinity

Xfinity

(7 reviews)

Xfinity delivered my new XKB-6 router overnight to my home address, and I was to return the…read morereplaced TG1682G to one of their stores. But I had read so many bad reviews, I expected the worst. This store -- was in and out in less than 3, yes that's right, three minutes. It was around noon Saturday, I walked in and a man, real friendly, near the door says, "Can' I help you?" I show him the router, he scans it with a hand reader, and a printer prints out the receipt, and I'm done. I thought I was going to have some explaining to do; showing transaction papers, who I was, and account number, but none of that was needed. It couldn't have been easier or a better experience. If I have any complaint with Xfinity, it would not be with the store, but with its lousy on-line chat. I have spent over an hour trying to get past their machine using 'agent' and many other invented words to get -- a real person. Could not be done. That automated chat is so useless and if they only knew has to be a big reason for many leaving the service.

Went in on Monday at 11:30 AM. Was told there was a half hour wait. I sit around and finally after…read more63 minutes am told one person ahead of me with no telling on how much longer a wait it will be. My time is too valuable for this nonsense. Seemed like the entire store was in slow motion. I left, got in my car and drove the 20 min. to the xfinity store on Sandy, waited less than 10 minutes and was out in 15. I think I would have still been waiting at the Clackamas location.

Verizon - mobilephones - Updated May 2026

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