My wife and I recently purchased a home in a new development in Palm Desert. Smart Tech is the…read morecontracted company for pre-wiring security systems, Wi-Fi upgrades, and home audio/video systems. Once we closed and moved in we were contacted by Smart Tech's service tech JP. JP came to our house for the "white glove" move-in service, which consisted of explaining all of the options that Smart Tech offers to the homeowners in this community, and to our surprise, a free Ring front gate camera and keyless entry system from the garage into the house. JP was so professional, courteous and knowledgeable that we decided to go with Smart Tech to install/mount all of our TV's, install a web mesh system, and install all of our audio/video systems. This was a pretty big project that included mounting 6 TV's, 3 web mesh locations throughout the house and 2 Dolby surround systems, as well as a audio sound system on the back patio. JP and Steve, also from Smart Tech, took care of this entire project in one day. Their work was impeccable! TV's were mounted perfectly and they left the work areas spotless. Both JP and Steve were professional, courteous, very friendly and super helpful explaining all of the info involved with all of the installation. I read most of the reviews here on Smart Tech prior to hiring them and noticed that most of the reviews were for security systems. I really felt it was important to add this review because they did such an exceptional job on our audio/video systems. I would recommend Smart Tech to anyone looking for this type of project. Great company, with great employees! JP and Steve, thanks again, you guys are awesome!

Smart Tech is my "go to" business for security- they have set up my home over the years in three…read moredifferent houses and most recently my business too. What is so impressive is how up to date they are with the latest easiest systems to use. When I need assistance, Ron or JP always patiently show up and help me with any technical difficulties or learning curves I might be having . I can't say enough about Smart Tech.

What an amazing business owner! I now call Mark my locksmith angel…read more He was so calm and logical and honest.

Five star service from Mark and Keystone Security!…read more I needed to re-key the locks at my aunt's house and after calling around to 6 different places, Keystone Security quoted me the best price and didn't charge extra for coming out on a Saturday. Mark arrived promptly and was friendly and professional. After finishing re-keying the locks, I asked if he knew anything about sliding doors, since ours no longer locked. He quickly got to work and voila!, a door that hadn't locked in years was now fixed. I highly recommend Keystone Security! A+ service!

"This security company offers top-quality cameras and a reliable alarm system that gives complete…read morepeace of mind. Professional, trustworthy, and always dependable." Amer is the best.

Amer has been amazing as a "go-to" security expert. I use him for our business locations and home…read morefor almost a decade. Have had others but no one compares to his responsiveness, professionalism, expertise, and pricing. I am grateful to have been referred to him and I happily pass on a very strong recommendation to use Eagle Eye LG! Thanks Amer!

I had some new windows put in my home and a few of the zones were not working and needed to be…read morepermanently bypassed. I had another person out, that spent over an hour, that charged me quite a bit and nothing got resolved. Carlos from Socal Alarm came out and within 15 or 20 minutes switched the wires and shut down the 3 zones. I highly recommend this company and Carlos.

Requested an estimate for new security system, he came out within 24 hours. Provided an estimate,…read moregot me on his schedule in a few days and had all cameras and equipment set up. Awesome owner and will be using them in the future.

Thomas Madain was honest and helped us make the right decision. We would definitely recommend…read moreasking for him

Driver of tesla makes an illegal uturn and then almost hits me. Can not even obey basic driving lawsread more

Highly recommend MVP! Had a 65" TV mounted over our fireplace and everything came out perfect. The…read moreinstall was clean, secure, and exactly how we wanted it. They also set up the soundbar and took care of all the cable management, which made a huge difference no messy wires showing at all. Super professional, on time, and paid attention to the details. If you're looking for a clean, polished setup without the hassle, this is the way to go.

I called Pat and He answered right away. He wasn't worried about making money he cared more about…read moretaking care of my problem. He tried to help me over the phone and he would've done that but I told him it was better if he come by. Because we might need some more equipment and I wanted to get a little class from him to show me and my wife how to work our music system. He's very knowledgeable and had a solution right away! The first guy that installed the system was using the wrong wires and the receiver was heating up it could've caused a fire. Pat's suggestion is he's coming out Monday and he's going to bring a amp, take care of the overheating and create a real easy solution. By a Sonos system so both me and my wife can control the music on our phones. It's very hard to find somebody that doesn't worry about money as much as taking care of your problems. Affordable prices and he sat down with me for a while to make sure I got what he was saying he's Just a great guy. I highly recommend him, I'm an electrical contractor and I need an audio video low-voltage guy. He is gonna be my connection for people that need those services. Thanks for putting our minds at ease Pat! Mike and Liliya

Horrible horrible! I wouldn't recommend this company EVER. From day one, it seemed good. Great…read moreinstaller, communication seemed good. That was the lie. We started having issues. Multiple times we had service people here, and they wanted to charge us each and every time. Then we made the mistake of ordering more cameras. Then the real troubles began, serv8xe call after service call. Customer support then out of the blue said, "oh you're going to need another panel to support your cameras". We got another, panel, whoxh means we now have two accounts we have to pay for, so we're now up to over $150 plus on the monthly. Did I mention we had to upgrade some equipment? Many years of being a customer, many serive calls, and much money spent, well over $6,000. We've been here in our new house, since 2022. Last straw, tonight our fire alarms went off and vivint contacted us through the panel, and didnt resolve anything. First department arrived and found nothing. In the meantime, we continued to pull alarms down, pulled batteries, other sensors. Still they kept going off until I pulled down Vivint sensors(large conical looking ones). The panel had been pulled off the wall and reset multiple times. We then kept calling and they said it wasn't their equipment. Thr end, "you need to upgrade all your equipment." We hung up. Do not ever use this company.

We have been with Vivint for 20 years at our Big Bear Lake home and even longer at our Irvine home…read more Customer service has greatly declined, and prices have continued to rise since All Protection Alarm was bought out by Vivint. They replaced the battery two months ago, and then it died again. The earliest they could come out was 5 days (for a 5-minute service call). We switched in Irvine and are now looking elsewhere in Big Bear Lake. We have been with Vivint for 20 years at our Big Bear Lake home and even longer at our Irvine home. Unfortunately, customer service has significantly declined, and prices have continued to rise since Vivint acquired All Protection Alarm. They replaced our battery two months ago, but it has died again. The earliest they could send a technician was in five days, even for a service call that would only take five minutes. We have already switched to a different provider in Irvine and are now looking for alternatives in Big Bear Lake.

Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras,…read moreand wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality.