What an amazing business owner! I now call Mark my locksmith angel…read more He was so calm and logical and honest.

Five star service from Mark and Keystone Security!…read more I needed to re-key the locks at my aunt's house and after calling around to 6 different places, Keystone Security quoted me the best price and didn't charge extra for coming out on a Saturday. Mark arrived promptly and was friendly and professional. After finishing re-keying the locks, I asked if he knew anything about sliding doors, since ours no longer locked. He quickly got to work and voila!, a door that hadn't locked in years was now fixed. I highly recommend Keystone Security! A+ service!

Thank goodness for Amer!…read more We were having some problems with our alarm, and also wanted to upgrade. Since we had been with our previous alarm company for over 20 years, we were just going to call them. But since we wanted to upgrade our system, I decided I should look them up on Yelp for reviews. Finally found them... with 2 stars, and all sorts of bad reviews! So started to look for another company. We like to support local businesses, and found Eagle Eye LG Security with Amer! What a blessing. He contacted us right away. He showed up at the appointed time. We were very pleased with his approach and suggestions. We set up for the following week for him to upgrade our system. Again, he showed up on time, and got to work. What he found was that our previous alarm company was not receiving anything from our alarm. We would set it whenever we'd leave, hear the 60 second delay, and figure we were protected. So we were paying our bill monthly, and not receiving any protection. We figured it had been 2-3 years! Our system was old, but Amer didn't try to upcharge us for any of the headaches he had to work with. It took a lot of investigation on Amer's part. Thankfully he's been doing this for a very long time. He knew the old components, and knew how to work with them, and what wouldn't work with them! Thank you so much Amer for your work ethic, your knowledge and your integrity. It is much appreciated, and I'm sorry it's taken me so long to get this posted. If you've made it this far in this epic review, I hope you will at least give Amer at Eagle Eye LG Security a chance to help you also!

"This security company offers top-quality cameras and a reliable alarm system that gives complete…read morepeace of mind. Professional, trustworthy, and always dependable." Amer is the best.

Requested an estimate for new security system, he came out within 24 hours. Provided an estimate,…read moregot me on his schedule in a few days and had all cameras and equipment set up. Awesome owner and will be using them in the future.

Carlos is knowledgable and professional. I received a quote quickly. He installed cameras according…read moreto my needs and took the time to position them in the right spot. I was grateful that he suggested solar which worked out better for me in the long run. He also took the time to set up my app which I appreciate. He walked me through the basics which helped me get acquainted with the system. I was equally impressed with his attention to detail. He made sure smudges were cleaned off the cameras after install. Carlos is pleasant, efficient and easy to work with. I would recommend Carlos. He will do his best for you at a reasonable price.

Raul made a service call to my home, he called in advance, understood the issues quickly, and made…read morea successful update to my system I was very happy

This is my follow up to Desert Alarm dropping the ball with us. Desert Alarm had one of there…read moreplumbers call us to fix our Moen water valve shut off device. Jose wasn't licensed, bonded or insured. He was an illegal Mexican that didn't even have a checking account. He wanted us to Zelle him half deposit to buy the materials. Only catch was we had to wire the money to his sisters account. All this raised a RED FLAG with us especially when he wanted $750 to take care of the problem. We ended up calling a licensed plumber that only charged us $500 and was able to take care of the problem on the spot and only took him 20 minutes. What kind of shady company is Desert Alarm??!! Using unlicensed people is not cool at all! We have everything in writing and voice mail from Jose We are regretting ever calling Desert Alarm!!!!!!!!!!!

Command Security was very profession and courteous. Dont understand the bad reviews posted, they…read moreare not a guard service, nor do they service out of the lower desert. I had a problem setting my alarm at midnight and called , the technician answered and was very friendly as he walked me through the steps to bypass an open area. Well worth the monthly monitoring.

Just switched to Command Security from a national firm after getting recommendations from others in…read moremy home owners association. Just installed new replacement pre-wired windows and added one non wired window. Alarm box was not set up for wireless and needed a wireless receiver added. Command Security's price was hundreds cheaper. Their installer was a joy to work with. Very knowledgeable, professional, skilled, quick, and neat. Their yearly fee for monitoring is very reasonable. Highly recommended.

Highly recommend MVP! Had a 65" TV mounted over our fireplace and everything came out perfect. The…read moreinstall was clean, secure, and exactly how we wanted it. They also set up the soundbar and took care of all the cable management, which made a huge difference no messy wires showing at all. Super professional, on time, and paid attention to the details. If you're looking for a clean, polished setup without the hassle, this is the way to go.

I called Pat and He answered right away. He wasn't worried about making money he cared more about…read moretaking care of my problem. He tried to help me over the phone and he would've done that but I told him it was better if he come by. Because we might need some more equipment and I wanted to get a little class from him to show me and my wife how to work our music system. He's very knowledgeable and had a solution right away! The first guy that installed the system was using the wrong wires and the receiver was heating up it could've caused a fire. Pat's suggestion is he's coming out Monday and he's going to bring a amp, take care of the overheating and create a real easy solution. By a Sonos system so both me and my wife can control the music on our phones. It's very hard to find somebody that doesn't worry about money as much as taking care of your problems. Affordable prices and he sat down with me for a while to make sure I got what he was saying he's Just a great guy. I highly recommend him, I'm an electrical contractor and I need an audio video low-voltage guy. He is gonna be my connection for people that need those services. Thanks for putting our minds at ease Pat! Mike and Liliya

Horrible horrible! I wouldn't recommend this company EVER. From day one, it seemed good. Great…read moreinstaller, communication seemed good. That was the lie. We started having issues. Multiple times we had service people here, and they wanted to charge us each and every time. Then we made the mistake of ordering more cameras. Then the real troubles began, serv8xe call after service call. Customer support then out of the blue said, "oh you're going to need another panel to support your cameras". We got another, panel, whoxh means we now have two accounts we have to pay for, so we're now up to over $150 plus on the monthly. Did I mention we had to upgrade some equipment? Many years of being a customer, many serive calls, and much money spent, well over $6,000. We've been here in our new house, since 2022. Last straw, tonight our fire alarms went off and vivint contacted us through the panel, and didnt resolve anything. First department arrived and found nothing. In the meantime, we continued to pull alarms down, pulled batteries, other sensors. Still they kept going off until I pulled down Vivint sensors(large conical looking ones). The panel had been pulled off the wall and reset multiple times. We then kept calling and they said it wasn't their equipment. Thr end, "you need to upgrade all your equipment." We hung up. Do not ever use this company.

We have been with Vivint for 20 years at our Big Bear Lake home and even longer at our Irvine home…read more Customer service has greatly declined, and prices have continued to rise since All Protection Alarm was bought out by Vivint. They replaced the battery two months ago, and then it died again. The earliest they could come out was 5 days (for a 5-minute service call). We switched in Irvine and are now looking elsewhere in Big Bear Lake. We have been with Vivint for 20 years at our Big Bear Lake home and even longer at our Irvine home. Unfortunately, customer service has significantly declined, and prices have continued to rise since Vivint acquired All Protection Alarm. They replaced our battery two months ago, but it has died again. The earliest they could send a technician was in five days, even for a service call that would only take five minutes. We have already switched to a different provider in Irvine and are now looking for alternatives in Big Bear Lake.

Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras,…read moreand wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality.