Preface this that it is not a review of the DHS brick and mortar office rather an overall…read moreexperience after having an internet connection from Spectrum over 12 years. I just got an email today from Spectrum that my email access was ending a month later after cancelling my internet service after 12 years. I never had a Spectrum email account! Just internet for over 12 years that was a consistent with a 3MB feed when I started with Time Warner at $14.99 for life. Charter takes over and my bill slowly rose to over $41 with no change in service speed or quality. The CSR's were taught to use the excuse that you're getting 100MB now. Bullsh-t. Outside of the few months on the ACP post-covid 19; all my bill did was increase. At an average of $30 a month for 1 years, I paid Spectrum over $4300 to have an email connection for this Hotmail account and internet access. I often felt that I was being held hostage and even when I called to disconnect, a pushy CSR kept me on the phone for a half hour trying to convince me to change my mind with bait-and-switch price offers. My SSI is $1300 monthly and I live in a 55+ mobile home community with rent control. I get my 1080p TV via an OTA antenna and my cell service from a $100 2024 Motorola cell phone from Consumer Cellular for $30 a month. Fortunately, my neighbor has a wireless T-Mobile connection the he lets me use for free. So, until he dies, I hope to never have to hear from, use or ever have to rely on Spectrum for anything ever again.

My experience as a cel phone customer was apalling. I went in one day because I had dropped my new…read moreFold7 in water and I was 'assisted' by a Bernardo that told me to trash it or go to some 'fix it' store somewhere because he could not help me. I thought I had requested insurance coverage but I came to find out that I didn't actually get insurance at all so it was on me to figure it out. Well this clown was of no help whatsoever. I left the store in desert hot springs in tears after asking him if he could bring a chair over as I was in excruciating pain and couldn't stand any longer. He said 'go take a seat over there' adding that he told me he wasn't 'allowed' to pull over one of the customer chairs to his desk so I could see and understand what he was doing with my phone. Next day I returned as I wasnt able to make it to the store in palm springs by 8pm. Well I happened to get a new guy, 2 months of training who saw me struggling to remain standing at his desk while he worked to change my number back to my old phone. He offered me a chair and I told him I didnt want him getting into any trouble because I had been told of the store policy about moving the chairs and that there were no chairs for the customers to sit by their desks. He just looked at me and brought me a chair to which I was shocked! Then the rude guy i had, 'bernardo' actually went and got a chair for the elderly lady he had been assisting with a sale. I am 65 years old and I had been discriminated against by this rude man who I found out had been there long before the newer guy that actually helped me sit by his desk to see what was wrong with my phone. Then the 'new guy' asks me if I had charged my phone at all. Well the first rude guy told me not to bother with that or putting it in rice or any of it, he said my 2000.00 phone, now with no insurance, was trashed!! Well the 'new nice guy' told me different then he touched something that brought my 'trash' phone back to life!!! I was shocked again!! How could this be? Spectrum actually employs such horrid people like this bernardo character and allow him to be the face of service for their company? I was beside myself with anger. The first rude guy brenardo saw me in pain with a cane and in no way offered me any assistance in the store. While the spry old lady had no such visible problems in fact she looked like she was out to play tennis. I've had some serioius blows to my health recently that have left me in this condition. Im not accustomed to feeling such serious pain so I rarely leave the house but thats not me so I try to do things like I normally would but I am met with imbeciles like this bernardo that dont deserve that job and he a huge detriment to their business image if they care at all about that. But I'm guessing if any one reads this that does care about the companys name they might call me before I report it all to the ADA!! They take these things a bit more serious than bernardo ever did! He said I couldnt reach the store manager 'Shahin' (or not sure of the spelling) but I couldnt reach him by phone and surprise surprise it was his day off. So I would have to humiliate myself and go back into that horrid store! I never want to even look at that store only it happens to be right down my street!! Their only saving grace was the newer guy that actually helped me in more ways than one, the chair then attention to my phone, honest attention that is. Not some judgmental snobbish attention and poor attitude I didnt need! If I am up to going back to that hell hole I will but its impossible to get a phone number to call them. As far as being in the communications business I wish I could give them a zero!! I've never been treated so poorly in my life! Let alone by some left wing DEI hire that cant do his only job of doing his job!! They have not heard the last of me!! I hope the top supervisor for the area catches wind of how customers, decades long customers like me are being treated. I only wonder if he does that to everyone that is older, in pain or walking with a cane?? Hmm I wonder if the ADA will like to know of the approved practices there and the discrimination going on when one is less than able to stand for long periods of time and the policy is they cannot offer a chair to a loyal customer. Hmmm well we shall see. Just give me a minute and it will all be reported and investigated they dont know who they just effed with and effing pissed off but they will!!! Sooner rather than later! They will learn to not piss off old ladies with canes that are in serious pain!! If their mama didn't teach them, growing up didn't teach them, well then they can just move aside because its my turn at the bat apparently and this guy bernardo deserves a good strike to his effing gourd!! And he will get his one way or the other!! Karma is a bitch and so am I!! Especially when I am treated like one!! I will respond accordingly!! Best of luck to that place! Its going down! Cheryl G.

THE BEST IN THE BUSINESS! I hired Unify Smart Home to set up surround sound systems for two of my…read morehomes. First, I purchased my Sonos ARC, sub, and receiver through them. For my first home, the actual owner showed up for my installation. This guy was amazing! He connected my Sonos Arc and Sub in my living room and ran my wired outdoor speakers through my walls using the Sonos receiver. I was so impressed I hired them a second time. Next, Unify connected my Yamaha receiver to my second home's upstairs loft. Again, they ran the speaker wire through the walls and ran power and HDMI cables through my cabinets. I also purchased a second sub and receiver from Unify for my living room and had the tech connect my ARC, two subwoofer, game room, and outdoor speakers. These guys are true masters of their art! I will be calling them to set up my smart home soon.

The company is a complete rip off the have their phone disconnected and their websites down and…read morethey took over $4000 of my money and won't return any phone calls or get any help from anybody associated with the deal. Whoever owns this company is a complete thief and liar. Stay away from them no matter where they go to work next or what business they try to start. However, if you'd like to lose money and get ripped off, please try and track them down. unfortunately they don't have a phone number, but maybe they're at their location which could be the next stop with the police.

I called Daniel on a Friday to help me finish up an A/C project -- specifically, running a C-wire…read moreso I could install my new Ecobee Smart Thermostat I'd bought to replace my older, "less-than-smart" one. He was able to come by within a few hours, same day, and knocked it out really quick. Daniel was professional, reasonably priced, and a genuinely nice guy to chat with about things in life beyond thermostats. Definitely, highly recommend him for a smart home device install.

From the owner: Transform your home with cutting-edge smart technology. I provide expert installation and setup of…read morea wide range of smart devices, allowing you to control everything remotely from your smartphone. As a one-man operation, you get personalized service with a focus on quality and reliability for all your smart home automation needs. Security Cameras - Nest Thermostats - Amazon Alexa Integration - Google Assistant Home Control - Siri - Smart Lighting Solutions - Keyless Smart Locks - Smart Garage Door Operation - Sonos Smart Audio Systems - Ring Doorbell Cameras - Pool/Spa Pumps & Heaters Remote Control. From big projects like All Home Full Automation to creative solutions like mounting and set up a single security camera for the peace of mind.

Jose Carlos was extraordinarily professional and helpful. I had the wrong equipment for the job…read moreand he guided me in the right direction even though I couldn't use his services. This level of helpfulness without requiring his services was very much appreciated. It is hard to find trustworthy vendors who have the customers best interest in mind. I would highly recommend this company due to their level of honesty and professionalism. Thank you!!

We had MB out to install three ceiling fans in our home and they an excellent job. They were very…read moreresponsive and came out to our home the same day to give us a quote. It turned out to be pretty involved and required an electrician, so we made an appointment the next day (Saturday) to do the work. Emmanual, the electrician, showed up ten minutes early and was very friendly and knowledgeable. He did a great job and left the house spotless when he was done. I would definitely use MB Smart Solutions again and highly recommend their service.

I made an appointment with Zachary to better secure my RV gate which had blown open during the last…read morebig winds. He had a cancellation so he was able to come out right away. He installed an additional drop down bolt for the gate where there wasn't one and welded an extra piece of metal at the deadbolt latch so the catch was deeper. He sealed and painted it to match the gate and did a beautiful job. He was going to install an additional latch but said he thought what i had was sufficient so he took that charge from his original estimate. I thought he was very fair and honest and i appreciated his expertise in letting me know i didnt need the extra latch. I highly recommend him and his work. I am keeping his number for next time something comes up with my gates!

Mike and Ben did a great job installing a new controller for my gate and they did so quickly and…read morefor a great price. Thank you again for my giving me back my peace of mind so I can recovery from surgery.

I was excited about the AVIR installed Savant system that came with our new home. The excitement…read morehas transitioned into frustration and disappointment as it became obvious that the AVIR focus is on new installations. Try as I might, I have not been able to get a quote on the camera system we are wired for nor can we get anyone to come out and transfer the previous owners information to ours. AVIR has obviously made the lion share of their money on the previous owner and I guess they have $$ based priorities beyond that. We are now forced to replace the Savant system with a more mainstream product. I will update this review as we move along.

Amazing. Called AVIR four hours before a big concert. The video screen panels were not working…read more Cameron came an hour later and fixed the problem. The show went on as scheduled. Really incredible service and knowledge. The A/V system was older, but Cameron knew what he was doing, and what needed to be done. Great service, fair price, wish I could give them 6 stars!

Aaron did a fantastic job of helping us select the right equipment and installed indoor and outdoor…read moresound system and mounted our TV's and best of all, no wires to be seen. We highly recommend Insight.

I had an issue and needed a special report. I contacted DA and within a few minutes I received the…read morereport. Johanna V. provided friendly and outstanding customer service! I much appreciated her willingness to help and her professionalism.