1. Vivint

0

,

Cancel

Open app

Search

Services - Vivint

Security system installation

Security monitoring services

Vivint Photos

From this Business

Recommended Reviews - Vivint

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Sean L.
59
21
13

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1
Photo of Noel B.
59
54
34

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Vivint

Smart Tech Protect

Smart Tech Protect

(57 reviews)

My wife and I recently purchased a home in a new development in Palm Desert. Smart Tech is the…read morecontracted company for pre-wiring security systems, Wi-Fi upgrades, and home audio/video systems. Once we closed and moved in we were contacted by Smart Tech's service tech JP. JP came to our house for the "white glove" move-in service, which consisted of explaining all of the options that Smart Tech offers to the homeowners in this community, and to our surprise, a free Ring front gate camera and keyless entry system from the garage into the house. JP was so professional, courteous and knowledgeable that we decided to go with Smart Tech to install/mount all of our TV's, install a web mesh system, and install all of our audio/video systems. This was a pretty big project that included mounting 6 TV's, 3 web mesh locations throughout the house and 2 Dolby surround systems, as well as a audio sound system on the back patio. JP and Steve, also from Smart Tech, took care of this entire project in one day. Their work was impeccable! TV's were mounted perfectly and they left the work areas spotless. Both JP and Steve were professional, courteous, very friendly and super helpful explaining all of the info involved with all of the installation. I read most of the reviews here on Smart Tech prior to hiring them and noticed that most of the reviews were for security systems. I really felt it was important to add this review because they did such an exceptional job on our audio/video systems. I would recommend Smart Tech to anyone looking for this type of project. Great company, with great employees! JP and Steve, thanks again, you guys are awesome!

Smart Tech is my "go to" business for security- they have set up my home over the years in three…read moredifferent houses and most recently my business too. What is so impressive is how up to date they are with the latest easiest systems to use. When I need assistance, Ron or JP always patiently show up and help me with any technical difficulties or learning curves I might be having . I can't say enough about Smart Tech.

Eagle Eye LG Security - Wireless camera clean work

Eagle Eye LG Security

(28 reviews)

Thank goodness for Amer!…read more We were having some problems with our alarm, and also wanted to upgrade. Since we had been with our previous alarm company for over 20 years, we were just going to call them. But since we wanted to upgrade our system, I decided I should look them up on Yelp for reviews. Finally found them... with 2 stars, and all sorts of bad reviews! So started to look for another company. We like to support local businesses, and found Eagle Eye LG Security with Amer! What a blessing. He contacted us right away. He showed up at the appointed time. We were very pleased with his approach and suggestions. We set up for the following week for him to upgrade our system. Again, he showed up on time, and got to work. What he found was that our previous alarm company was not receiving anything from our alarm. We would set it whenever we'd leave, hear the 60 second delay, and figure we were protected. So we were paying our bill monthly, and not receiving any protection. We figured it had been 2-3 years! Our system was old, but Amer didn't try to upcharge us for any of the headaches he had to work with. It took a lot of investigation on Amer's part. Thankfully he's been doing this for a very long time. He knew the old components, and knew how to work with them, and what wouldn't work with them! Thank you so much Amer for your work ethic, your knowledge and your integrity. It is much appreciated, and I'm sorry it's taken me so long to get this posted. If you've made it this far in this epic review, I hope you will at least give Amer at Eagle Eye LG Security a chance to help you also!

"This security company offers top-quality cameras and a reliable alarm system that gives complete…read morepeace of mind. Professional, trustworthy, and always dependable." Amer is the best.

Comtron Systems - Comtron A Strong Reliable Alarm Company

Comtron Systems

(18 reviews)

We purchased a home in Palm Desert earlier in the year that had some alarm equipment left behind by…read morethe previous owners. The alarm company they had employed however, was relentless! So not interested in pushy salesmen showing up at our doorstep on weekenights and weekends. We got a referral from a friend and called Comtron. Their level of customer service is unmatched - the technician who did the work was very friendly, knowledgeable and did a great job of walking me through the process. Very professional company. Highly recommend!

I really didn't want to give them a poor rating, but I felt like they left me no choice…read more This review is based on their customer service. I needed someone to go out to a rental property to change a system battery. We no longer live in the desert and our tenant does not have a contract with any company for monitoring. I contacted Comtron to get a quote. I clearly explained the situation to the girl who answered the phone. She asked for the property address to look it up in their system. I told her we do not have service with them. She gave me the quote of $55 for the service call and $50 for the battery. I told her I would call her back after I spoke with my husband. I called back less than an hour later. The girl I spoke to (not the same as the first call) said she would set up a walk through to get a quote. Huh? I explained that I already got a quote and was just calling back to schedule the service. She said I was misquoted and they do not do service calls for non customers. I asked to speak with the manager....Jenny got on the phone, I explained the problem to her. She agreed that I was misquoted. She also stated she has a "couple of new girls in the office". She apologised for the mix up. When I told her I was going to give them a poor review she asked me not to and if I could get her the name of the system she would see what she could do. I phoned her back about 30 minutes later (just about 5:00pm). The girl who answered the phone just answered by saying "hello"...I asked if this was Comtron and she said it was. (odd!) When I asked for Jenny she said she had already left for the day. No problem. I left my contact information and explained that Jenny was expecting my call and ask that she call me when she got in the following day. That was two days ago. I just now received a call for Jenny. She didn't quite remember me and asked when I wanted them to come out to set up service. Nope. I reminded her of who I was and why I had called and left my information. Her response: "oh! you're THAT Lisa, I don't know why they put you on my calendar to call you". Really? I told her I had called her back just like she asked me to. I explained that when I hadn't heard back from her yesterday I just contacted a different company. She seemed very confused. My impression is they totally lack any sort of customer service and are completely disorganized. Good luck if you choose Comtron.

Vivint - securitysystems - Updated October 2026

Loading...
Loading...
Loading...