Smart Tech Protect

(32 reviews)

I had some new windows put in my home and a few of the zones were not working and needed to be…read morepermanently bypassed. I had another person out, that spent over an hour, that charged me quite a bit and nothing got resolved. Carlos from Socal Alarm came out and within 15 or 20 minutes switched the wires and shut down the 3 zones. I highly recommend this company and Carlos.

Requested an estimate for new security system, he came out within 24 hours. Provided an estimate,…read moregot me on his schedule in a few days and had all cameras and equipment set up. Awesome owner and will be using them in the future.

Desert Alarm

3.9

(286 reviews)

Thomas Madain was honest and helped us make the right decision. We would definitely recommend…read moreasking for him

Driver of tesla makes an illegal uturn and then almost hits me. Can not even obey basic driving lawsread more

Eagle Eye LG Security

(28 reviews)

"This security company offers top-quality cameras and a reliable alarm system that gives complete…read morepeace of mind. Professional, trustworthy, and always dependable." Amer is the best.

Amer has been amazing as a "go-to" security expert. I use him for our business locations and home…read morefor almost a decade. Have had others but no one compares to his responsiveness, professionalism, expertise, and pricing. I am grateful to have been referred to him and I happily pass on a very strong recommendation to use Eagle Eye LG! Thanks Amer!

AHC Alarms - Coachella Valley Security System & Alarm

4.6

(34 reviews)

Over the past four years we've used AHC Alarms for our security system needs with three different…read moreproperties. Carlos and team have always been thoughtful and patient during the consulting/planning phase, efficient and detail oriented during installation -- and quick to respond the few times maintenance has been required. With our most recent project, a conversion toward AHC's in-house security monitoring services, Lorena, the super-friendly and knowledgeable service manager, fielded questions, provided quotes, scheduled installation, and addressed follow-up requests quickly and flawlessly. Victor, a true pro who's worked on other projects for us, managed the installation and setup process -- once again delivering exceptional and timely service! It's without hesitation that I highly recommend AHC Alarms.

Thank you so much AHC Alarms! I was in dire need of a local home security and monitoring team to…read moreinstall top notch equipment and monitor my home. The staff at AHC has made me feel that I have a trusted company monitoring my home internally and externally. Installation was almost immediate. Response time/attention to detail with AHC is extremely timely and coupled with authorities is beyond what I could ask for. Restful sleep has been sleep long overdue. I can now feel secure knowing that there is local monitoring and patrol on my side. A very big shout out and thank you to Lorena and Travis! Lorena is not only sincere, but she made me feel that my safety was her number one concern! Travis was also extremely professional, kind and made me feel that I made the right choice. If you are looking for a local, family oriented business with customer safety and superior monitoring/security then AHC is your company!!! Thank you again to everyone at AHC Alarm.

Audio Video Concepts

(42 reviews)

I started using this company about 4 years ago after dealing with unreliable service from several…read moreother AV companies in the Valley. AV Concepts are skilled, reliable, and fairly priced. When Ive had AV "emergencies" they respond quickly and have always resolved my issues. Highly recommend!

I have been using Audio Video annually for over 5 years and every time they have been responsive to…read moremy schedule request, shown up on time and been both friendly and, most importantly, fixed everything first time. Great service and attitude!

Vivint

1.2

(48 reviews)

Vivit Home Security…read more Absolutely love it. It is everything they promised. Love that it alerts me when someone is at my door. I can talk to them from anywhere with my phone. My family members can arm and disarm with the phone app. Thank you have been showing off my new system to everyone.

Had a representative come to my door trying to solicit even with my no soliciting signs. Knocked…read moremultiple times and just stood there for 5 min, every so often he would knock or ring the doorbell. He told me my neighbor referred me right before he came over and it wasn't to solicit anything. That neighbor he named was foreclosed on and moved away 9 mo ago. Was very rude when I told him no, after saying no 5x I finally closed the door on him. This company needs to let their product speak for itself and stop harassing people. No one wants you soliciting take the message. Respect people's privacy and stay off private property.

Comtron Systems

4.3

(18 reviews)

I really didn't want to give them a poor rating, but I felt like they left me no choice…read more This review is based on their customer service. I needed someone to go out to a rental property to change a system battery. We no longer live in the desert and our tenant does not have a contract with any company for monitoring. I contacted Comtron to get a quote. I clearly explained the situation to the girl who answered the phone. She asked for the property address to look it up in their system. I told her we do not have service with them. She gave me the quote of $55 for the service call and $50 for the battery. I told her I would call her back after I spoke with my husband. I called back less than an hour later. The girl I spoke to (not the same as the first call) said she would set up a walk through to get a quote. Huh? I explained that I already got a quote and was just calling back to schedule the service. She said I was misquoted and they do not do service calls for non customers. I asked to speak with the manager....Jenny got on the phone, I explained the problem to her. She agreed that I was misquoted. She also stated she has a "couple of new girls in the office". She apologised for the mix up. When I told her I was going to give them a poor review she asked me not to and if I could get her the name of the system she would see what she could do. I phoned her back about 30 minutes later (just about 5:00pm). The girl who answered the phone just answered by saying "hello"...I asked if this was Comtron and she said it was. (odd!) When I asked for Jenny she said she had already left for the day. No problem. I left my contact information and explained that Jenny was expecting my call and ask that she call me when she got in the following day. That was two days ago. I just now received a call for Jenny. She didn't quite remember me and asked when I wanted them to come out to set up service. Nope. I reminded her of who I was and why I had called and left my information. Her response: "oh! you're THAT Lisa, I don't know why they put you on my calendar to call you". Really? I told her I had called her back just like she asked me to. I explained that when I hadn't heard back from her yesterday I just contacted a different company. She seemed very confused. My impression is they totally lack any sort of customer service and are completely disorganized. Good luck if you choose Comtron.

They installed our AV -Alarm system in our new house . Flawless install and service to match !read more

First Call Security and Sound

(87 reviews)

We've been using First Call Security to monitor our warehouse, and they've been fantastic to work…read morewith. It's reassuring knowing our building is professionally monitored 24/7, giving us peace of mind whether we're at the office or away after hours. Big shoutout to Pete, the installation crew, and the office staff. Everyone has been professional, responsive, and easy to work with from day one. The installation went smoothly, communication has always been great, and it's clear they take pride in what they do. If you're looking for a reliable commercial security company for warehouse security, business alarm systems, access control, or 24/7 security monitoring, I highly recommend First Call Security. We're glad we chose them and look forward to continuing to work together.

I've known about First Call Security and Sound for nearly a decade and have known Pete for over 20…read moreyears. He has always been prompt, reliable, and consistently offers high‑quality products at fair and honest prices. We recently received service that truly stood out--Jay Jay, the technician, was extremely knowledgeable and helpful throughout the process. As part of a country club and HOA management team, we rely on First Call for our camera and security systems. Their continued excellence keeps us coming back, and we look forward to maintaining this relationship for many years to come.

Locks Around the Clock

4.8

(144 reviews)

Thank you for replacing The remote for my 2007 Toyota FJ…read morecruiser. I was in and out within 15 minutes.

Thomas arrived before the expected arrival time. He was courteous and respectful of our time and…read moreproperty. He took care of our issue quickly and professionally. We would definitely use their services again in the future. Highly recommend!

WesTech MSP

(41 reviews)

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

My home PC crashed after ten years. My daily itinerary was thrown into chaos without what was…read morehappening. I brought the tower in later that afternoon. Victor diagnosed the issue quickly and had me running an up to date, much quicker computer after one day. A new solid state hard drive and some extra RAM thrown in and VOILA!! I never thought my Dell PC could work so good.

Collins Electrical Services

(137 reviews)

Jeremy arrived on time. Did a great job installing new outside lights. Would definitely recommend!read more

Fast service and very friendly and knowledgeable Nice Father and son visit. I would recommend themread more

Garage Door Express

(141 reviews)

Yelp buddies, I listened to you and was 100% satisfied. I love it when you steer me in the correct…read moredirection! After posting my project on Yelp, I was inundated with messages, phone calls, telegrams, AI spam, and various solicitations delivered by the typical foul one might see in Game of Thrones or Harry Potter. Sifting through the superfluous jetsam, I noticed something real about Garage Door Express. Actual people. No nonsense. Immediate service. Realistic pricing for what I requested. Instead of wasting your time like some other companies, Garage Door Express gave estimates right away. I had already sent three companies packing their trash even though they claimed to be "garage door pros." No I don't want to pay $1200 for a system that should only cost $500-$700. If you're looking, then you know exactly what I'm referring to. Thank you Garage Door Express for not gouging me! Garage Door Express showed up on time, had two to three workers to make the job efficient and installed my new LiftMaster faster than it took for me to brew a 12 cup pot of coffee. Two year labor warranty is an added bonus in my book!

Our garage door was having issues for the past 3 years but the first quote we received for…read morereplacing it was so expensive that we kept putting off. It finally it gave out last week and would not open. I called 4 businesses listed here on Yelp. Alberto of Garage Door Express was the only one who answered his phone. And besides Alberto, only one out of the remaining 3 businesses returned my call! My decision was already made-Alberto had excellent reviews, was professional, friendly and courteous (not to mention willing to come over the very same day to take a look at our door.) He said that he would replace it with a new, higher quality (insulated) door and fix the door to our smaller garage for half the price we were given a few years ago. He even painted the new door to match the old one! Less than a week later we have a beautiful new garage door. Thank you Alberto, for your excellent service. It was a pleasure doing business with you and we highly recommend you to anyone who needs their garage door serviced or replaced.

Garage Door Medics

See more unrecommended reviews

(135 reviews)

The tech was awesome very patient with the owner. He did his job. Excellent did a great job on the…read moretwo garage doors. We definitely would recommend this company very quick came out the second day and he would've came out the first day I called them, but I wasn't gonna be home. They came even early, which was great and he got the job done and done right

Fast, efficient, friendly, on time, consistent text messaging,…read moreTrustworthy! My 20+ year old garage and golf cart doors have never been tuned up. Creeky, squeaky and scary. The issues (thanks David) were analyzed and the work was completed in just under an hour. So very pleased to have found this company from another satisfied neighbor PGA West!

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

167 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Linda F.

9 years ago

I should probably be writing a "separate" review for each of our Tech's......JP Casas, Will, and Steve. This team took a very complicated situation (the hardline wiring terminal, was hiding BEHIND, the custom installed built-in wine cooler........are you kidding me?) We first wanted to have all of the system "hardwired", meaning we had to get to the control panel. Once we found out that so much was built in front of it in the wine cooler, we then just said, "we will just do a wireless system". But then they played with the hidden control panel, moving things very gingerly so that they could gain access.........Steve was amazing and very very patient handing this end of the project........he had about 1 1/2 inches to work with removing the panel front and then attending to all the little wires....Will was our go-to-guy to get another control keyboard for our master bedroom, and just generally making sure everything was being taken care of. Then JP Casas, our Senior Security Specialist, he made this entire system work, on a home that was hardwired over 23 years ago! It being a Ministrelli home it is built well, and JP made sure everything worked, alarm, keypads, put in codes, answered all questions. This team under JP was outstanding. To be honest, we were skeptical about a "national" company like ADT, but knowing that their work is administered and completed my Smart Tech Security Solutions, we are so very happy with our service and the professional service the two received. What could have been a "whinefest", which frankly I have become accustomed to from so many services, was one of positive professional men, real men, taking care of business, all with a pleasant demeanor and no attitude. To have just done the "wireless" would have probably been so much less work. If you are having a decision as to who to hire for your security needs here in the Coachella Valley, I would give the highest 10 Star recommendation to Smart Tech Security Solutions! BTW, JP Casas, spent quite a bit of time with us AFTER the installation to go over all of the nuances of the system, passcoades, questions. Impressed are we. Gabriel and Linda Fernandez read more

Richard H.

11 years ago

We recently purchased a home in Rancho Mirage with a previously installed elaborate security and video system. We contacted the vendor that installed the system to inspect the system and provide instructions on how to operate the video surveillance equipment. They agreed to do so -- for a fee -- even after we pointed out that his company was currently providing the monitoring services. Reluctantly, they agreed to send a technician over, IF, we signed a new 3-year monitoring agreement. We agreed, and the technician arrived, but he didn't know how the video system worked. Even though this vendor [well-known in the area] installed e cameras, the technician admitted that he was not current on video security. We called the vendor's owner who told us "that's the best he would do for us." We decided to investigate other home security options. We learned of Smart Tech Protect and contacted the owner. He personally came over within an hour of our inquiry, inspected the entire system - including the video cameras. We learned that our home had an extensive system, and that with a few minor adjustments to accommodate our active cats, we could count on being well protected. We were SOLD!! We agreed to transfer our protection service to Smart Tech, and cancelled the prior owner's monitoring agreement. Smart Tech sent a technician over to make the service transfer, thoroughly test all of the system components, and patiently instructed us on the use of our camera system. Our only cost was the annual monitoring agreement. One call and our security needs were met - quickly, competently and hassle-free. In the end, many of our friends, family and neighbors have switched to Smart Tech Protect. And they like us are thrilled we did. read more

Sonie H.

11 years ago

After going thru a separation, I felt like I needed a security system for personal reasons. I met with 2 other Companies. After meeting with them they really gave me the feeling that they were over pricing equipment price due to me explaining my reasons for acquiring the security system, in which they knew I needed it. I decided to come to Yelp and look to see if there was a company that was local with great reviews. I found Smart Tech and saw their great reviews, I figured I would call them next weekend (5 days away) on Wednesday I received a flyer on my door with a Card from ADT (They had just installed my neighbors alarm) The name on the Card was Jesus (Manager) he had protected my neighbors home and must have dropped a few flyers on the surrounding homes, I noticed he was from Smart Tech aswell in-which I thought was a great coincidence. I called him and asked a few questions and set up an appointment with him to give me an estimate the next day. When he came to my home I explained my situation and he made sure to apply a discount due to it. (Way less than the other quotes and for more and better equipment) I just was installed and can't believe how the universe made sure I went with them and now I feel much secure. The technician did a very clean job and was very knowledgeable. The office girl (Selina) was great and answered a lot of questions for me and gave me great tips, she also helped me get in touch with Jesus for me to have him come to my home after hours (8:30pm) when I forgot how to change my password, he showed up right away in which I was amazed (I made him cupcakes as a Thank you) I give them 5 very deserving Stars. read more

Christina B.

9 years ago

I have been a Smart tech customer since 2010 and have been very happy with their service and ongoing support. I wish I had known about them before our home was burglarized at that time but when I called them after the incident , they immediately came out and installed a security system with genuine compassion for our situation. I really like the fact that they are a local owned and operated business and live in the community they serve. We recently moved into a new home and they actually came over to our house within 30 minutes of calling them. Jesus was very helpful with explaing all of our options and the new technology. When our installer was ready to come over, he called me first 30 minutes ahead of time as I had requested and even held off for a bit longer at my request so that my wife could get the house ready as we were still in the middle of unpacking . I was on my way back home from a business trip. We were having a family birthday that day and Willy, our install technician was extremely accomodating amidst everything going on around him and was able to do the entire house whithout imposing on us or the birtday party. Willy was very knoweldable, professional and had a great attitude. He answered all my questions and was freindly and polite. We invited him to have some bbq and birthday cake with us and he even joined in with the happy birthday song. I will recomend Smart Tech Protect to my freinds and neighbours and most definitely tell them to ask for Willy and Jesus ! read more

Gil D.

11 years ago

I want to thank the owner of smart tech for being there for me and my famly. I shopped around Was not happy with any of the qoutes i was given By 5 companies for Home protection. I saw smart tech on tv. Called and spoke to Ron the owner Out of those 5 companies. Ron gave No sales pitch Straight to the point. He told me we value our customers and we value new customers.tell me what you are looking for in home protection. And tell me what you would like as far as price range.I told ron im on a fixed income. Then i told him what i wanted RON SAID DONE. I SAID DONE AS IN YES. RON SAID AS IN YES. HE WENT BEYOND THE OTHER 5 COMPANIES AND BEAT THEIR .PRICE. WOW 3DAYS LATER. JP from smart tech arrived on time. He told me what was going to be done as well as showing me. JP went striaght to work. installed everything. Very professional and very knowledgeable. Didnt even take a lunch break. JP WAS TIRED AFTER COMPLETING HIS JOB. HE ASK IF I HAD ANY QUESTIONS OR NEEDED ANYTHING ELSE. . NO IM VERY , VERY HAPPY . I told JP that ill be getting more work done by smart tech. Ill request you and only you JP BOTTOMLINE. NO GIMMICKS , NO SALES PITCH NO HIDDEN CHARGES. I HIGHLY RECOMMEND SMART TECH FOR YOUR HOME PROTECTION NEEDS Thank you Ron , christy & JP For keeping it simple. Im your loyal customer for Life smart tech. 5 stars. JP 10 STARS read more

Jean S.

12 years ago

My husband and I finally got a house in Palm Springs and about a week after moving in we got a knock on our door. We normally don't answer solicitors at our house, but I'm really glad we did. Frank from Smart Tech was at the door and was extremely professional and polite. We made sure to have him show us his ID and called Smart Tech to confirm that he was indeed a salesperson of theirs (He showed up in an ADT Transit, but you can never be to sure! Always ask!) The trust only embedded itself more when my husband found out Frank is also a Marine vet and that gave them PLENTY to talk about. He gave us the run through all of the vulnerable areas of our home and made sure we understood every feature of the system. We also learned a lot of valuable home protection tips about longer screws to secure doors, cut garage door strings, and a few other random little things we never would have thought of. Installation was quick, easy, and painless. We got an appointment to install the system the next day. If you can, do yourself a favor and opt for the security cameras! You will not regret being able to keep tabs on your home when you're out and about. Frank even came by after the installation to make sure everything went well and I really could not say more good things about him. Make sure you ask for Frank! read more

Selina S.

11 years ago

I've noticed that the crime rate has been increasing in the area where I live so I've decided that I want to put up as many deterrents as possible. This is what led me on my quest for an alarm system. I called around and got a few quotes.....because that's the type of person that I am. I finally decided to use smart tech. I can't say they were the cheapest alarm company. If I wanted cheap I would have gone with a do-it-yourself system. But I'm a firm believer in "you get what you pay for" and this seemed like a very happy medium. I didn't mind that they weren't the cheapest anyway because I really liked the fact that these guys are local and the girl who answered the phone was super friendly and helpful. When I spoke to the sales consultant He answered all my questions and seemed more knowledgeable than the other companies I called. Ultimately this is what sealed the deal. If I'm going to trust someone with my security they better know what they're talking about! The technician that came out was also super friendly and was smiling a lot. I really don't have anything negative to say about my experience. I got what I wanted with friendly service attached. I'll update should I have any issues in the future. For now, I have to say I do recommend them. read more

Ralph S.

8 years ago

What an impressive group. Highly responsive, professional and competent! Answered every phone call quickly and thoroughly. The "sales" call was not too salesy..... just informational. Frank clearly understood my needs and helped design the system to meet them in the most economic way. As we were under construction on a remodel, we kept delaying the installation date. They were very understanding and accommodating. JP was our installer - what a helpful, happy knowledgeable guy. Because of our remodel, a few things needed to be revised on the fly. He handled that without a hiccup. We were also having internet issues on the installation date. As a result, the system could not be activated on the first visit. I mentioned to JP that Spectrum was coming out the next morning to fix my internet issue. Minutes after the Spectrum tech finished his work, I was pulling JP's card our to call him to schedule the follow up visit when he called to see if we were ready for his return trip to activate the system. When I said yes, he let me know he would be by later that day to finish up. That, on my book, is the definition of responsiveness! Could not be more happy with the interaction and follow up on this. Definitely recommend this provider!! read more

Scott F.

11 months ago

Exceptional Service Experience with JP at Smart Tech Recently, I encountered an issue with my Ring Doorbell system that was causing quite a bit of frustration. Thankfully, I had the pleasure of working with JP from Smart Tech, and I can confidently say the experience was nothing short of outstanding. From the moment JP stepped in, his professionalism and deep technical knowledge were immediately evident. He quickly diagnosed the problem and walked me through the resolution process with clarity and confidence. What could have been a drawn-out and stressful situation turned into a smooth and satisfying experience thanks to his expertise. JP didn't just fix the issue--he ensured I understood what went wrong and how to prevent it in the future. His attention to detail and commitment to customer satisfaction truly set him apart. It's rare to find service professionals who combine technical skill with such a personable and reassuring approach. If you're ever in need of tech support, especially for smart home systems, I highly recommend reaching out to Smart Tech and asking for JP. He turned a frustrating situation into a great customer experience, and I'm grateful for his help. read more

Richard H.

9 years ago

Our recent experience with Smart Tech and the installation of an ADT system was nothing but positive. Very responsive to questions and was impressed with Frank Hernandez who came to the house to asses our situation. Three years ago we switched from ADT to a local company who utilized the ADT system. However, the upgrades that were suggested by Smart Tech have proved to be far above what we had. That includes motion detectors that are pet sensitive and allows us to set the entire alarm system when we leave the house. The new keypads are amazing plus the keyfob offered with the system is a great time saver when locking and unlocking the system. We couldn't have had a better and more knowledgeable installer than a young man by the name of Willy Galippo. As with so many of the younger generation, he did all the programming in a flash and was so patient with a couple of "older" people who are a little slower on the uptake. Very neat and clean and left the house and installation in perfect order. We also love the new Ring security doorbell that was offered with the installation. We thank them for the good service and have no regrets about changing back to ADT. read more

Cecilia M.

234

11 years ago

I want to give a Big Shout Out and THANK YOU to my friends at ADT. I met Selina Sullivan on Facebook then at a La Quinta chamber luncheon. Selina Sullivan and Tom Grove came to my house and discussed several options for my general needs. Also a Major Shout Out and THANK YOU to GEORGE my installation tech. Because my internet service was not working on the day of installation, GEORGE came back the next day to finish the installation. He was very professional and helpful during the whole process. July this year I was robbed while driving back from a business convention. Not only did they steal my belongings, they also made me feel violated and angry. Now I have a very secure system, complete with cameras that I can monitor on my cell phone anywhere I am. I know I never have to worry when I go out of town. If anyone of my FB friends and family think they are safe or currently do not have an alarm system, I highly recommend ADT. Ask for Selina Sullivan or Tom Groves. Make sure to ask for GEORGE to install your unit. He didn't make a mess at all. Thanks again to my new friends at ADT! read more

Dennis R.

8 years ago

I had a 4K surveillance system installed by Smart Tech yesterday. Willy G and Kyle B were the Tech's who did the install. There was a lot of work in my attic and at every location a camera was to be installed. We didn't want them sticking out or drawing attention (of course). Aesthetics of our home was never compromised, in fact Willy and Kyle went to great lengths to insure just that. I was especially impressed with Willy's knowledge and experience in Security. They both brought a loyal, considerate and determined attitude to the job. Their professionalism showed in the quality of their work. That was from the beginning of the job through to my explanation of how to operate the system. I am extremely pleased with the whole experience. John F was my original contact and he walked me through the process and was there to answer every question I had until the install crew got here. I give them all a 5 start rating because they deserve no less in my eyes. If you need any kind of security system, Smart Tech Protect is the place to start. You won't be disappointed. read more

Matt V.

12 years ago

Reposted because Yelp moved my review to the 'Not recommended reviews' Have you ever scared a criminal so good? So good that they had to put down their Double McBurglar with French Crimes and run off gulping what they had left of their Bad Decisions milk shake? No? That's probably because you haven't been properly introduced to Frank. Criminals fear him, babies love him, and potential home burglars quiver with fear when you even mention his name. You think I'm kidding? Just last week a guy in a ski mask knocked on my door and I saw him through my peephole look at my ADT yard sign and read Frank's name and started running like his life depended on it. If you call Frank and your expectations are not met, I will personally buy you the finest soft serve cone that McDonald's has to offer. I'm not sure what his total coverage area is, but I know the office is located in Palm Desert and he serviced our house out in Menifee, CA. If you're somewhere in between or close I'm sure he can handle it. Call Frank Hernandez (760) 668-2429 read more

Ricks L.

8 years ago

There are plenty of choices when it comes to protecting your home with an alarm system. I met with John Fahrenthold who represents a local branch of ADT. Because he is local and his tech staff are local I can call them if and when I have questions or there is any problem with my system. I didn't have to wait for someone to be dispatched through a national call center who may be coming from a distance an hour or two away. In such a situation it would be impossible to establish a personal relationship with someone as you would not expect to ever see the same tech person again. With Smart Tech Protect you get all the perks of a local business within the framework of a national company. I have been able to establish a relationship with the team and they respond immediately to my questions or concerns. I was helped through the process of what products would serve me best and John was able to help me problem solve my own unique situation, not just rubber stamp it. I heartily recommend this company. read more

Jeffrey S.

11 years ago

Our experience in having our security system installed was top notch, from start to finish - and our situation certainly posed some challenges. We'd just bought a vacation home in Palm Desert and wanted to install a security system. However, we were in Canada and needed to do everything remotely. Jesus was totally accommodating, even offering to show me around the house via FaceTime so I could see how the painters were doing. The price he quoted for the system was fair and beat others that I considered. The installers were great, even when they faced the unexpected challenge of getting a good cell signal for our system. They spent a lot of time working on this problem and ultimately had to come back another day with a bigger antenna. Despite the extra time this all took, they were patient and kept their sense of humour. Special thanks to JP who had to climb into the attic in his search for a good cell signal. He did a great job for us and is a really nice guy. Couldn't be happier. read more

Sunny M.

7 years ago

JP and Abel were professionals through and through during the installation. Even though there was a little hiccup involving an unexpected firmware update that ended up extending the installation by 3 hours, they remained composed and didn't let it faze them. Thanks guys! Mason was a friendly salesman who did his best to accommodate all of my needs regarding my home security system. I am so glad he came by the house while I was moving in to tell me about Smart Tech and their services. Overall, I am very pleased with Smart Tech and the employees I've met with. They made it very easy for me as a new home owner to get into the home security market and after I weighed my options with DIY home security, I decided Smart Tech was the way to go. The number of sensors and motion detectors was far greater in number and far less expensive than what I would have payed with anyone else. Please do yourself a favor and call them if you're in the Coachella Valley and you want a home security system. read more

Alan T.

2 years ago

I recently had the pleasure of working with Smart Tech Security for the installation of my home alarm system, and I couldn't be more impressed. From start to finish, the experience was smooth and hassle-free. The installation process itself was seamless. Willie and JP arrived promptly and worked efficiently to set up the system. They were courteous, respectful of my space, and made sure I understood how to operate the system before they left. Since the installation, I've been thoroughly impressed with the performance of the alarm system. It provides me with peace of mind knowing that my home is safeguarded against potential threats. The quality of the equipment is top-notch, and the user interface is intuitive and easy to navigate. Overall, I highly recommend Smart Tech Security for anyone in need of a reliable alarm system. Their expertise, professionalism, and dedication to customer satisfaction truly set them apart. read more

Tom S.

11 years ago

I recently purchased a home in La Quinta, PGA West and needed a security system. My realtor suggested Smart Tech and Ron was out there to see me in one day. The home was already set up for security but had to be checked and certified so he set it up for a few days later. Ron's installer/technician came out and had the whole thing up and running in a little more than an hour. He also took the time to explain everything to me and left me with the necessary reference material to operate and maintain the system. I will be adding video and a few other enhancements in the very near future as the property is primarily used for rental purposes and I need to safeguard my investment. I have already discussed the possibilities with Ron and will be meeting with him soon to set up the additional features. The whole company has been very cooperative and professional and I look forward to dealing with them again. read more

Jered H.

10 years ago

Wow - talk about fantastic service. When I inquired - Carlos called me back within 20 minutes I believe - even though it was the middle of the night and I didn't expect a call until early in the morning at best. carlos arrived on time for his walk-through at 8AM the next morning. He worked out a fantastic deal for me covering all of my needs. And then he returned later that day with his associate Bryan. The two of them set up a large system including multiple doors and windows, multiple motion sensors -interior and exterior - as well as cameras, and touch pads. They got me trained for online computer use and also cell phone and remote controls. They did the install and the training in four hours flat. I had told Carlos my schedule was tight and that I had a pressing need and he responded in an excellent fashion. Talk about Johnny on the spot! Thank you Carlos and Bryan too. read more

Michael R.

101

9 years ago

A ways back we upgraded our four surveillance cameras to 1080-P which of course use more space in the hard drive of the DVR. Previously, I could go back nine days on the playback and after the new cameras I could only go back less than two days. I called Smart Tech about this and talked to Ron, the owner who was very nice and understanding. He had me contact Kirstie to make an appointment. Kirsitie was very nice and helpful. She had their technician, JP, come out to look at it. He was one of the original installers who did a great job back then. He replaced our hard drive in the DVR with more capacity, from one terabyte to two terabytes. This made a huge difference. I now can go back fifteen days on the playback! JP once again did a great job and was very professional. Smart Tech really is an excellent company and I would recommend them to anyone. read more

Smart Tech Protect - securitysystems - Updated August 2026

People who viewed Smart Tech Protect also viewed

Eagle Eye LG Security

(28 reviews)

"This security company offers top-quality cameras and a reliable alarm system that gives complete…read morepeace of mind. Professional, trustworthy, and always dependable." Amer is the best.

Comtron Systems

4.3

(18 reviews)

They installed our AV -Alarm system in our new house . Flawless install and service to match !read more

Socal Alarm

(32 reviews)

Desert Alarm

3.9

(286 reviews)

Thomas Madain was honest and helped us make the right decision. We would definitely recommend…read moreasking for him

Driver of tesla makes an illegal uturn and then almost hits me. Can not even obey basic driving lawsread more

Rangel Electric

4.4

(51 reviews)

I have worked with a fair number of contractors, over the years, and . . . without question . . …read more these guys are absolutely the best. I have used Rangel on two fairly significant projects. Two or so years ago, they redid our large outdoor lighting system, replacing everything with LED lights and putting everything, including our garage doors and gates, on a wireless home automation system. This month, they removed our old home entertainment system and replaced it with a new, state-of-the-art one, including custom speakers, an 8k TV, universal automation, and so forth. As part of the project, they ended up moving and updating our WiFi system and cabling. They also had to coordinate closely with drywall and painting contractors. The Rangle folks, especially Ryan and Cris, are very nice and a pleasure to work with. They are knowledgeable, creative, energetic, thorough, neat, and patient in explaining technology. They were ALWAYS on time and did what they said they were going to do, when they said they were going to do it. Their prices, while not bargain basement, are quite reasonable. On this current job, they actually outbid another, well known company. We're looking forward t our next project with Rangle. How often can you say that about home contractors?

They were not able to help me with my project but had the courtesy to reach out and let me know…read morethat. Why have business lost the basic common courtesies of being in business

Command One Security

3.9

(16 reviews)

Best company Period! Excellent service, fair pricing any…read morequestions? call me Michael Azzarella Palm Springs

Our previous alarm company left us wide open to burglary so it was time to change. Command One…read moresent an experienced technician to evaluate our equipment and discover why the previous alarm company had failed to do their job. I wish I had gone to Command One from the beginning. These people know their job and know how to keep you safe. Their support is local and knowledgeable about our neighborhood. Their equipment works and just does exactly what it is supposed to do.

Palmer Electric

(80 reviews)

We needed to upgrade all the outlets and switches in our house. It was a big two-day project, and…read morePalmer Electric was great -- professional, punctual, and efficient. Would definitely recommend!

Based on numerous past interactions, I am very familiar with the outstanding quality of work and…read morepersonal dedication given to each job.

Maximum Security

3.5

(36 reviews)

Maximum Security continues to provide superior security services…read more Eduardo carried out our annual maintenance check today. Eduardo, personable and thoroughly professional, ran a comprehensive diagnostic test of every aspect of our security system. From door and window sensors, to the keypad and communications equipment, Eduardo attended to every aspect. Eduardo made timely suggestions regarding ways in which to maintain our equipment, recommended a schedule for individual battery replacements, and, at no time, attempted to sell upgrades or additional ancillary features. We certainly appreciate Maximum Security's staff, their willingness to assist homeowners, and clearly understand why neighbors value their service so highly. A special shout-out to Brenda in the office who is always cheerful, helpful, and skillful. Best regards, Andrew & Donna Gregg, Palm Springs.

I had this alarm company for five years, I was more than pleased, they apparently they sold to a…read morelarger company, I had to close my company, unaware we apparently owed one month upon closing, the lady at this new company was rude, threatening, aggressive, impatient and nasty in her attempts to collect $149, I paid the bill willingly, but if you are ever behind for a moment on your bill, buckle down she thinks she's a tough employee. I personally would find a much more customer friendly alarm company.

Expert Alarm

(11 reviews)

I was very stressed about having to set up an alarm during the summer when I'm far from California…read morebecause of new insurance requirements; having found George and Expert Alarm was a big relief. He's very kind and communicative and seems to really care about his customers. He got the job done as promised and is great about dealing with excessive questions from one who never had or wanted an alarm but has one now. I definitely recommend this company. He couldn't have done a better job! I had him do the hot cold sensor also required in case it freezes in the desert. Could it be more annoying to have to have that in the desert? My only regret is I didn't have him set up the Moen water shut off also required. I thought I needed a plumber. If you're stuck with these annoying new insurance requirements he can handle it all and make it easy for you!

I use desert alarm at my first location and when I expanded to my second location I knew I had to…read moretry out a new company. The amount of problems I've experienced with desert alarm is absolutely horrendous. I hope if anyone reading this review is currently on the fence they will see this and this will be there confirmation. The customer service here is night and day vs desert alarm. George is the real deal. I would say he learned all the great qualities of his father and left all the poor qualities at desert alarm. Thank you so much for taking such great care of my business. It's only amount of time expert alarm surpasses al

Audio Video Concepts