I was very stressed about having to set up an alarm during the summer when I'm far from California…read morebecause of new insurance requirements; having found George and Expert Alarm was a big relief. He's very kind and communicative and seems to really care about his customers. He got the job done as promised and is great about dealing with excessive questions from one who never had or wanted an alarm but has one now. I definitely recommend this company. He couldn't have done a better job! I had him do the hot cold sensor also required in case it freezes in the desert. Could it be more annoying to have to have that in the desert? My only regret is I didn't have him set up the Moen water shut off also required. I thought I needed a plumber. If you're stuck with these annoying new insurance requirements he can handle it all and make it easy for you!

I use desert alarm at my first location and when I expanded to my second location I knew I had to…read moretry out a new company. The amount of problems I've experienced with desert alarm is absolutely horrendous. I hope if anyone reading this review is currently on the fence they will see this and this will be there confirmation. The customer service here is night and day vs desert alarm. George is the real deal. I would say he learned all the great qualities of his father and left all the poor qualities at desert alarm. Thank you so much for taking such great care of my business. It's only amount of time expert alarm surpasses al

My wife and I recently purchased a home in a new development in Palm Desert. Smart Tech is the…read morecontracted company for pre-wiring security systems, Wi-Fi upgrades, and home audio/video systems. Once we closed and moved in we were contacted by Smart Tech's service tech JP. JP came to our house for the "white glove" move-in service, which consisted of explaining all of the options that Smart Tech offers to the homeowners in this community, and to our surprise, a free Ring front gate camera and keyless entry system from the garage into the house. JP was so professional, courteous and knowledgeable that we decided to go with Smart Tech to install/mount all of our TV's, install a web mesh system, and install all of our audio/video systems. This was a pretty big project that included mounting 6 TV's, 3 web mesh locations throughout the house and 2 Dolby surround systems, as well as a audio sound system on the back patio. JP and Steve, also from Smart Tech, took care of this entire project in one day. Their work was impeccable! TV's were mounted perfectly and they left the work areas spotless. Both JP and Steve were professional, courteous, very friendly and super helpful explaining all of the info involved with all of the installation. I read most of the reviews here on Smart Tech prior to hiring them and noticed that most of the reviews were for security systems. I really felt it was important to add this review because they did such an exceptional job on our audio/video systems. I would recommend Smart Tech to anyone looking for this type of project. Great company, with great employees! JP and Steve, thanks again, you guys are awesome!

Smart Tech is my "go to" business for security- they have set up my home over the years in three…read moredifferent houses and most recently my business too. What is so impressive is how up to date they are with the latest easiest systems to use. When I need assistance, Ron or JP always patiently show up and help me with any technical difficulties or learning curves I might be having . I can't say enough about Smart Tech.

Thomas Madain was honest and helped us make the right decision. We would definitely recommend…read moreasking for him

Driver of tesla makes an illegal uturn and then almost hits me. Can not even obey basic driving lawsread more

I had some new windows put in my home and a few of the zones were not working and needed to be…read morepermanently bypassed. I had another person out, that spent over an hour, that charged me quite a bit and nothing got resolved. Carlos from Socal Alarm came out and within 15 or 20 minutes switched the wires and shut down the 3 zones. I highly recommend this company and Carlos.

Carlos was quick to respond to my inquiry, the price was right and he could accommodate my…read moreschedule. He arrived promptly on time and completed the work very quickly. Did a great job and cleaned up after himself. I would definitely recommend him.

Over the past four years we've used AHC Alarms for our security system needs with three different…read moreproperties. Carlos and team have always been thoughtful and patient during the consulting/planning phase, efficient and detail oriented during installation -- and quick to respond the few times maintenance has been required. With our most recent project, a conversion toward AHC's in-house security monitoring services, Lorena, the super-friendly and knowledgeable service manager, fielded questions, provided quotes, scheduled installation, and addressed follow-up requests quickly and flawlessly. Victor, a true pro who's worked on other projects for us, managed the installation and setup process -- once again delivering exceptional and timely service! It's without hesitation that I highly recommend AHC Alarms.

Thank you so much AHC Alarms! I was in dire need of a local home security and monitoring team to…read moreinstall top notch equipment and monitor my home. The staff at AHC has made me feel that I have a trusted company monitoring my home internally and externally. Installation was almost immediate. Response time/attention to detail with AHC is extremely timely and coupled with authorities is beyond what I could ask for. Restful sleep has been sleep long overdue. I can now feel secure knowing that there is local monitoring and patrol on my side. A very big shout out and thank you to Lorena and Travis! Lorena is not only sincere, but she made me feel that my safety was her number one concern! Travis was also extremely professional, kind and made me feel that I made the right choice. If you are looking for a local, family oriented business with customer safety and superior monitoring/security then AHC is your company!!! Thank you again to everyone at AHC Alarm.

We've been using First Call Security to monitor our warehouse, and they've been fantastic to work…read morewith. It's reassuring knowing our building is professionally monitored 24/7, giving us peace of mind whether we're at the office or away after hours. Big shoutout to Pete, the installation crew, and the office staff. Everyone has been professional, responsive, and easy to work with from day one. The installation went smoothly, communication has always been great, and it's clear they take pride in what they do. If you're looking for a reliable commercial security company for warehouse security, business alarm systems, access control, or 24/7 security monitoring, I highly recommend First Call Security. We're glad we chose them and look forward to continuing to work together.

I've known about First Call Security and Sound for nearly a decade and have known Pete for over 20…read moreyears. He has always been prompt, reliable, and consistently offers high‑quality products at fair and honest prices. We recently received service that truly stood out--Jay Jay, the technician, was extremely knowledgeable and helpful throughout the process. As part of a country club and HOA management team, we rely on First Call for our camera and security systems. Their continued excellence keeps us coming back, and we look forward to maintaining this relationship for many years to come.

I really didn't want to give them a poor rating, but I felt like they left me no choice…read more This review is based on their customer service. I needed someone to go out to a rental property to change a system battery. We no longer live in the desert and our tenant does not have a contract with any company for monitoring. I contacted Comtron to get a quote. I clearly explained the situation to the girl who answered the phone. She asked for the property address to look it up in their system. I told her we do not have service with them. She gave me the quote of $55 for the service call and $50 for the battery. I told her I would call her back after I spoke with my husband. I called back less than an hour later. The girl I spoke to (not the same as the first call) said she would set up a walk through to get a quote. Huh? I explained that I already got a quote and was just calling back to schedule the service. She said I was misquoted and they do not do service calls for non customers. I asked to speak with the manager....Jenny got on the phone, I explained the problem to her. She agreed that I was misquoted. She also stated she has a "couple of new girls in the office". She apologised for the mix up. When I told her I was going to give them a poor review she asked me not to and if I could get her the name of the system she would see what she could do. I phoned her back about 30 minutes later (just about 5:00pm). The girl who answered the phone just answered by saying "hello"...I asked if this was Comtron and she said it was. (odd!) When I asked for Jenny she said she had already left for the day. No problem. I left my contact information and explained that Jenny was expecting my call and ask that she call me when she got in the following day. That was two days ago. I just now received a call for Jenny. She didn't quite remember me and asked when I wanted them to come out to set up service. Nope. I reminded her of who I was and why I had called and left my information. Her response: "oh! you're THAT Lisa, I don't know why they put you on my calendar to call you". Really? I told her I had called her back just like she asked me to. I explained that when I hadn't heard back from her yesterday I just contacted a different company. She seemed very confused. My impression is they totally lack any sort of customer service and are completely disorganized. Good luck if you choose Comtron.

They installed our AV -Alarm system in our new house . Flawless install and service to match !read more

I did not sign up for pye Barker and did not realize that the alarm company that I used sold out to…read morethem. Since I am paying the bill, I should have been notified of the change and had given me the opportunity to select my own security system. I see a class action suit down the road. This past weekend my fire alarm started beeping so I called.Pye Barker for assistance, but all I got was voicemail saying that they are closed on weekends, but if I had a mechanical issue, I could call the service repair extension. I called them and they had no record of me, but fortunately, after a long time on the phone, the repair man walk me through how to turn off the beeping sound. This whole business dealing with them this weekend makes me rather nervous whether I am really protected or not. I think it's probably best that I look for another alarm service according to Yelp it sounds like the best option. P.S. When Pye Barket bought the previous security service, they cut off my video without notifying me. When I called them, they informed me that they do not provide video service.

Their service is terrible. They never respond to requests for repairs or upgrades. I have been with…read morethem for 15 years and I am sad to say what was once a family business has turned into a money making non-customer friendly machine. Stay Away!

We had a unique room with wallpaper and custom wood panels to install our 85-in TV and surround…read moresound system. I messaged at night and got a reply right away. Got the appointment for the next morning to do the project. They ran the wires through the attic and hid them along my custom wood panels. Everything looks clean and professional. Pat also followed up next day to make sure everything was good. Highly recommend their service for a professional install!

Highly recommend MVP! Had a 65" TV mounted over our fireplace and everything came out perfect. The…read moreinstall was clean, secure, and exactly how we wanted it. They also set up the soundbar and took care of all the cable management, which made a huge difference no messy wires showing at all. Super professional, on time, and paid attention to the details. If you're looking for a clean, polished setup without the hassle, this is the way to go.