Eddie Ortiz and his team from STV Audio & Video Services did an absolutely fantastic job upgrading our home entertainment systems here in Rancho Mirage. From start to finish, their professionalism, knowledge, and attention to detail truly stood out. They installed a new exterior TV on our patio, improved our smart home components, added a SONOS system throughout our home, and even set up a karaoke system in our family room--all seamlessly integrated and easy to use. The quality of their work made a huge improvement in how we enjoy our home, both indoors and outdoors. The team showed up on time, kept every area clean, and made sure everything was organized and working perfectly before they left. They were friendly, respectful, and clearly take great pride in their work. We're extremely happy with the results and highly recommend STV Audio & Video Services to all our friends and family. Great job, Eddie and team! Mario Hernandez Rancho Mirage, CA read more

Darvin and Norbert arrived on time and set up and hung our TV perfectly and left the work area super clean. They also showed us how to work the XUMO box more effectively. I would highly recommend STV Audio and Video. John Almoslino. read more

Had these guys come over and Wall mount my tv as well as wall mounting the left and right speakers and the center speaker of my Bose system. They also set up the wireless left and right speakers. The two guys were efficient and friendly. We even had a chat about the Marvel Universe as he worked. They installed my entertainment system exactly like I wanted & did a great job cleaning up afterwards. Great job guys. We made a wise choice in choosing you. read more

STV Audio Video - My Tv wall mount & Bose system setup - Home Theatre Installation Near Me - Palm Desert, California

Add me to the list of satisfied customers of STV! We had a home sound system installed and later added a sound bar for the TV. We worked primarily with Andrew Dickey and he is professional, friendly, communicative, on time, and accommodating. Definitely a good experience. read more

Outstanding company! After doing online research and viewing STV's web site, I called and spoke with the owner, Jim. The existing AV system was overly complex, had outdated gear, hard to operate, and lost access to streaming services (Netflix). Jim took quite a bit of time diagnosing over the phone and carefully assigned homeowner duties so as not to blow out the budget. Michael came out and made substantial improvements based on our preferences, including: o Installed new Spectrum boxes o Delivered and installed Roku 4K devices for Netflix access. Also, set up logins and account access o Replaced old outdate router w/ new mesh router o Cleaned up cables/wiring, which were a complete mess o Replaced a fixed TV wall mount, with one that was adjustable, greatly improving the view-ability within the room o Reduced reliance on Universal Remote, making things much simpler o Ensured other devices (iPad, notebook, Echo) integrated and worked properly Michael was thorough, knowledgable, and asked all the right questions before making changes. Jim even came out on the first day to bring by a part. The pricing was very reasonable, especially given the level of improvement. Highly recommended. read more

Would recommend. Office staff very personable over the phone. The senior technician (Michael Rojas) that came to install my 65 inch Samsung QLED TV (a difficult install on a rock fireplace) as well as a 75 inch TLC in my bedroom, came the day of and was skilled, knowledgeable, flexible, kind, and honest. For example, his drill ran out of power and he did not charge me for the time it took him to recharge his power drill. Their prices seem to be comparable to other companies I called in the area. read more

STV Audio Video - Samsung 65" QLED (in ambient art mode) installed on very uneven rock surface by Michael Rojas of STV - Home Theatre Installation Near Me - Palm Desert, California

We highly recommend STV company. They are very professional. They quickly come out and get things resolved. We have mostly dealt with Michael Rojas, who has replaced, repaired, reinstalled "yes, you name it." There isn't a thing he can't do. Michael is very conscientious, knowledgeable, friendly, and easy to communicate with. Whatever your problem is, Michael will fix it. Edwin & Bente read more

We called ATV audio video out of the Palm Springs gay Yellow Pages. Whoever answered the phone was courteous, knowledgeable and professional. We set up an appointment for the next day. They came out immediately assessed what we needed to do, they ordered all of the parts, and the next day and came back to install. I had a new TV and a new tuner, as well as an additional television installed on the patio. Our Technician was Scott Dugan, and he was fantastic! It's great to work with someone who knows his business. David D Palm Springs read more

I would highly recommend STV. I was having problems with my TV and it was too complex for me to straighten it out. Irvin and Nathan came out and they got it all working. They removed items I did not need and were wonderful. read more

I needed to have a large TV mounted in my living room and I called STV to have the work done. I was pleasantly surprised that a person took my call rather than leaving a message on a recorded line. I spoke with Dennis who was very helpful, knowledgeable, and courteous and he completely understood my situation. He was able to provide me with an estimate over the telephone and advised that he could have two technicians to my home that afternoon to install my TV. The technicians Andrew and Joe came to my home at the time promised by Dennis and I received a call from the technicians ahead to confirm their attendance. Andrew is very knowledgeable in the area of AV and answered all my questions in a professional and courteous manner. Andrew was also able to provide me with other AV options to consider in the future which was very helpful and much more than I expected from a technician. Andrew and Joe installed the television and ensured that the television and AV receiver were working properly and to my satisfaction as they had to reprogram the equipment. Andrew was also able to get my subwoofer working properly as it had not work properly for years. My AV system works the best it ever has. The experience I had with STV was well beyond my expectations and I would highly recommend STV to anyone requiring professional AV services. read more

I found this company on Yelp and have been very happy with their service. I own a vacation rental property which means everything needs to be up and running and, if an issue arises, time must be of the essence. I have had various issues with a specific tv remote but Mike has always come out very quickly to get things resolved. He has even fielded calls from my guests and walked them through various questions about my system. Also, their office staff is always friendly and make you feel like you are the most important customer that they have. Every time I call Dennis always thanks me for my business! I couldn't recommend them enough! read more

Exemplary service. STV was recommended to me by a Facebook friend. I purchased a big screen TV from Costco. STV went and picked it up and brought it to my home and hooked it up, set up all the programs and then spent time making sure I was comfortable using all the features. Jim and Ken were polite and very helpful over the phone as they were determining my needs. Radu installed the TV and was very friendly and efficient. This is the kind of service we used to get years ago. read more

I had to use STV two more times. The 65" set I bought at COSTCO, although professionally installed by STV, was too complicated and inconvenient to use, so I returned it and bought a different brand. Radu, the installer once again did a professional installation, and was on time, friendly and easy to deal with. Unfortunately the sound went out on this TV, two days later. Obviously a manufacturer's issue. The picture was fine. Once again I returned the set to COSTCO, but decided to go to another retailer and buy a different brand. I called STV and the sent Radu over and once again another fine, timely an professional installation. I really thought that I would not need there services again or if I did, not for some time. We went to a retailer over Labor Day weekend to buy a water filter for out refrigerator. I made the mistake of straying into the TV area. The prices were very hard to ignore, and so I bought a new set for my office/den. After bringing the new set home, I called STV expecting that the installation could not happen until after Labor Day. I was pleasantly surprised when Dennis told me that STV could install that day, and Radu was available. The process became a little more confused when my wife wanted the set in my office/den moved to another room. Once again we got a professional and timely installation, and Radu accomplished the relocation of my old set, to another room, and that pleased my wife. I try not to recommend anything to anyone, because it can only get you in trouble. However, I am confident in making this recommendation. read more

After trying to install my new television with a friend, I realized I needed help! I called STV on a Sunday evening and they were closed, so I left a message for them to call me back the next morning. I found a voicemail on my phone from the owner later that evening. He told me that I could have someone the very next day to hang my new TV!! I was just about to call them on Monday, when the owner called me! We made arrangements for Irvin to come out that morning. Irvin arrived on time, hung my TV, and installed a sound bar. I was short a cable, so Irvin came back with the correct one, and completed the job at no extra charge! He showed me everything I needed to know about the operation of my tv and sound bar. I highly recommend this company for all your TV and audio needs. The customer service is extraordinary. It's so nice to deal with a company who takes pride in their customers. Thank you STV! You're the best! read more

I had my entire condo wired for sound and TV's in every room. The original company disappeared and there was very little that worked. STV can in and hung new TV's, repaired the sound system, installed speakers on the deck and taught a technologically challenged person how to use a smart TV. All done for a very reasonable amount by one of the most knowledgeable and patient technicians I have ever worked with. After several years of trying to correct all of the problems I was having with the initial wiring and installation, their Tech Mike Braddy fixed it all and made sure we understood and could troubleshoot all of the new equipment. I cannot say enough about STV and especially Mike. read more

Mike was recommended to us by a friend and he did a spectacular job of getting us up and running very fast. He also helped with a computer glitch we were having. Very efficient and very knowledgeable and we highly recommend him!! read more

Atv audio was able to hang my new TV over my fireplace and attach a sound bar. I was very happy with the result. Very good professional service. read more

We'd just moved into a new home in Indio and we wanted to have a big screen TV hung in our bedroom. We called a few installers, and decided to go with STV. They were the most professional on the phone. Our installer arrived on time. Radu knew just what he was doing. Our home presented some unusual problems, and he had to go out to the hardware to get some tools. He returned and finished the job. He never charged us for his hardware store run, and he helped talk me through what he'd done. He gave me his card and told me to call if we had any problems. Overall, we were very satisfied with our experience. read more

STV has outstanding service! I recently moved and needed help getting my televisions mounted, and my home audio system set up. I called STV and was immediately greeted by a pleasant, cheerful voice which I believe set the tone for my experience. She asked a few questions, and was able to schedule a technician come out the same day to perform a free site survey. The technician was clean cut, arrived ON TIME (I have spent hours waiting on technicians that never show up or call, so this is a VERY big deal for me). The technician surveyed what needed to be done, and gave me an estimate, not only was he knowledgeable, as well as prepared, he also made suggestions on how I could maximize my existing system. He hung my flat screen TV's, set up my satellite, hooked up my surround sound, added my DVD player then integrated it with a very nice universal remote I purchased from them. I give them a 5 star rating, and HIGHLY recommend them. Two Thumbs Up! read more

We needed some specialty installation work done in our RV. The tech was 45 minutes late - with no call and showed up with no supplies or equipment. He told me the fellow that normally does this was not back until that night. Again, no call from the company to advise us of this. I called the manager, Jay, and he was not even willing to take responsiblity for this. Said he could do nothing about it. Terrible customer service - would not bother with this company. read more