My wife and I recently purchased a home in a new development in Palm Desert. Smart Tech is the…read morecontracted company for pre-wiring security systems, Wi-Fi upgrades, and home audio/video systems. Once we closed and moved in we were contacted by Smart Tech's service tech JP. JP came to our house for the "white glove" move-in service, which consisted of explaining all of the options that Smart Tech offers to the homeowners in this community, and to our surprise, a free Ring front gate camera and keyless entry system from the garage into the house. JP was so professional, courteous and knowledgeable that we decided to go with Smart Tech to install/mount all of our TV's, install a web mesh system, and install all of our audio/video systems. This was a pretty big project that included mounting 6 TV's, 3 web mesh locations throughout the house and 2 Dolby surround systems, as well as a audio sound system on the back patio. JP and Steve, also from Smart Tech, took care of this entire project in one day. Their work was impeccable! TV's were mounted perfectly and they left the work areas spotless. Both JP and Steve were professional, courteous, very friendly and super helpful explaining all of the info involved with all of the installation. I read most of the reviews here on Smart Tech prior to hiring them and noticed that most of the reviews were for security systems. I really felt it was important to add this review because they did such an exceptional job on our audio/video systems. I would recommend Smart Tech to anyone looking for this type of project. Great company, with great employees! JP and Steve, thanks again, you guys are awesome!

Smart Tech is my "go to" business for security- they have set up my home over the years in three…read moredifferent houses and most recently my business too. What is so impressive is how up to date they are with the latest easiest systems to use. When I need assistance, Ron or JP always patiently show up and help me with any technical difficulties or learning curves I might be having . I can't say enough about Smart Tech.

White falcon security is one of the most unprofessional businesses I have ever worked for. The…read moremanager marlon dose not care for his employees or locations. He has refused to pay me my last check for the past month and declines all messages and phone calls. This man would work me 16hrs straight and doesn't even have the respect to pay me what's owed. Over all do not trust their services

This used to be one of the best. They were all excited to get the contract. After they got the…read morecontract with the POT industry, services for the rest of us quickly declined. Patrols were not performed, we got no more reports, our doors were even left unlocked! This became a HUGE disappointment, as they really were great in the beginning. I would have rated them with 5 starts last year. However, now I am being generous by giving one. Over the last 6 months, residents have complained of excessive force and the rude attitude of the officers. It seems the POT contracts mean the rest of us have to suffer. Once they lose the POT industry, they will come back and beg us for their contracts back, but I, for one, will never use this company again. They contacted me via email (not even the guts to call or tell me face-to-face) on a Saturday, that they will be ending all patrol services on Monday! No 30-day notice, not even a week for us to find someone else. They basically said the POT industry demanded their time and those of us who had patrol services were just SOL. Forget that we had a contract with them. Forget we had paid them on-time for nearly 2 years. Forget they had not done their job in the past 6 months. Forget all that and just to drop us with an email on a Saturday night. When I signed a contract with this company, the owner was so excited. He visited and asked for the contract. he said he would work hard. He did. After about 9 months, I never saw him again. I would call and get no response. I emailed and was referred to "a new manager" who visited me on the Thursday before they cancelled contract on Saturday and he said NOTHING about cancelling the contract. Like he did not know on Thursday that they would cancel on Saturday? He tried to assure me things would get better and White Falcon would work hard, again. Well, he lied. They cancelled the contract 2 days later with a 48 hour notice (over a weekend). Unprofessional. Unethical. Unkind.

Carlos is knowledgable and professional. I received a quote quickly. He installed cameras according…read moreto my needs and took the time to position them in the right spot. I was grateful that he suggested solar which worked out better for me in the long run. He also took the time to set up my app which I appreciate. He walked me through the basics which helped me get acquainted with the system. I was equally impressed with his attention to detail. He made sure smudges were cleaned off the cameras after install. Carlos is pleasant, efficient and easy to work with. I would recommend Carlos. He will do his best for you at a reasonable price.

Tremendous service by Carlos. We have 3 rental properties and he installed Ring systems and…read moreaccommodated our request to come out on 2 separate days as we needed a quick tutorial and it was easier to do face to face in real time and get all of our questions answered at once. He was kind enough to dumb it down for us and send easily understood instructions that we could then easily communicate to our guests. A great experience, nothing but positive things to say.

Raul made a service call to my home, he called in advance, understood the issues quickly, and made…read morea successful update to my system I was very happy

This is my follow up to Desert Alarm dropping the ball with us. Desert Alarm had one of there…read moreplumbers call us to fix our Moen water valve shut off device. Jose wasn't licensed, bonded or insured. He was an illegal Mexican that didn't even have a checking account. He wanted us to Zelle him half deposit to buy the materials. Only catch was we had to wire the money to his sisters account. All this raised a RED FLAG with us especially when he wanted $750 to take care of the problem. We ended up calling a licensed plumber that only charged us $500 and was able to take care of the problem on the spot and only took him 20 minutes. What kind of shady company is Desert Alarm??!! Using unlicensed people is not cool at all! We have everything in writing and voice mail from Jose We are regretting ever calling Desert Alarm!!!!!!!!!!!

Southwest Security recently contracted with our HOA. I'm glad to say that the transition went…read moresmoothly. I am impressed with Christopher and the other staff. They have been visible and cordial.

Deserve zero stars. 2 hour (if you're lucky) response time. Staff is rude and condescending. Don't…read moreactually patrol anywhere. Welcome to the new generation of laziness and zero work ethic.

Great place for training! They offer CCW initial, renewal, guard certification courses and self…read moredefense courses.

Came out here for a firearms safety class and the service provided was great…read more Prices - One of the lesser priced location and they dont charge much for additional firearms. Location - Pretty far but was able to do everything on one day. They also have a delicious Sandwich spot in the same complex and casino down the st to kill time. Training - They relly take the time to explain a lot of information you need, show you tactical moves and get a lot of one on one training. Worth coming here and will be back if needed and highly recommend it.

We are long time customers; home and commercial property alarm monitoring…read more Pastion Industries continues to provide excellent customer service; professional, knowledgeable, courteous timely and friendly. We highly recommend Pastion Industries for all alarm installations and monitoring services; great people. - Armando Valdez; Anaheim, CA

Amazing experience. Professional, kind and courteous. Took the time to answer all of my questions…read moreand explain everything to me in detail. Would definitely recommend!

I would give negative 5 stars if I could...I live in a gated community in La Quinta. SERNA is not…read moreour security company. I had just pulled into my driveway about 10 pm when a SERNA vehicle pulled up behind me and got out of his car like he thought he was a cop or something. He immediately began asking me questions about a van parked outside of my house. It's my husbands van. He asked me when the last time it was driven ( it's a work van so it's a little beat up but not that bad) and I told him earlier in the day. He then proceeded to hit on me asking me if I wanted to go have drinks with him! He asked for my phone number which I refused to give him and walked into my house, locked the doors. He said his name was Robert. Creepy. I called the company the next day to report the incident and they told me there is nobody by that name who is employed by them. WTF??!?!

Extremely nice,professional and highly trained security officers great company.read more

Over the past four years we've used AHC Alarms for our security system needs with three different…read moreproperties. Carlos and team have always been thoughtful and patient during the consulting/planning phase, efficient and detail oriented during installation -- and quick to respond the few times maintenance has been required. With our most recent project, a conversion toward AHC's in-house security monitoring services, Lorena, the super-friendly and knowledgeable service manager, fielded questions, provided quotes, scheduled installation, and addressed follow-up requests quickly and flawlessly. Victor, a true pro who's worked on other projects for us, managed the installation and setup process -- once again delivering exceptional and timely service! It's without hesitation that I highly recommend AHC Alarms.

Thank you so much AHC Alarms! I was in dire need of a local home security and monitoring team to…read moreinstall top notch equipment and monitor my home. The staff at AHC has made me feel that I have a trusted company monitoring my home internally and externally. Installation was almost immediate. Response time/attention to detail with AHC is extremely timely and coupled with authorities is beyond what I could ask for. Restful sleep has been sleep long overdue. I can now feel secure knowing that there is local monitoring and patrol on my side. A very big shout out and thank you to Lorena and Travis! Lorena is not only sincere, but she made me feel that my safety was her number one concern! Travis was also extremely professional, kind and made me feel that I made the right choice. If you are looking for a local, family oriented business with customer safety and superior monitoring/security then AHC is your company!!! Thank you again to everyone at AHC Alarm.