The Computer Whiz did a great job of copying all my files from my laptop to an external harddrive…read morewhich I provided .... And in a short turn around time

Simply the best - hubby and I are seniors that truly don't have knowledge about our computer -…read moreJesse and Jonathan and staff are always there for us - by phone or personal calls.

John was absolutely fantastic! I called him in a total panic over an issue with my work computer,…read moreand he came over on an emergency call without hesitation. What felt like a major disaster to me turned out to be a quick and easy fix thanks to his calm, professional approach. He explained everything clearly, reassured me, and had me back up and running in no time. I'm incredibly grateful for his fast response, expertise, and genuinely friendly attitude. Truly top-tier service, highly recommended!!!! Thank you John (:

Terrible service, I've tried to sell my computer there for over a week now I've wasted gas coming…read moretwice to be told the owner isn't there and he "should" be back in a few hours. Everytime I call it's the same excuse and run around I would never recommend buying or selling anything here. UPDATE after two weeks of wasting my time the owner finally gave me a rude response because I took it to yelp! What a loser

Ritch is totally great. He took a lot of time remotely and really cared about helping me fix my…read moreprinter. At the end of the day, he was able to diagnose the problem and help me get it fixed while charging me very fairly. Just know this guy is really smart, cares a lot, and very fairly priced.

If you want a service that takes your computer and disappears for 2 months after taking your money,…read morethat doesn't return calls, then finally says the parts are back ordered, then says it will be ready next week, week after week, then says they cant open it up to work on it(then how did they diagnose it in the first place?) then they admit they cant fix it,. then gives it back and keeps the money you gave em for parts and doesn't give you the parts you paid them for.... so after doing nothing but keep your stuff from getting to someone who CAN fix it... then this is the place for you! Maybe this was a random situation, but I wonder about a company with no address on their business card who meets you at Starbucks to conduct business.

We had some issues with our Laptop.Richard was very professional,the service was incredibly fast,he…read morefixed our laptop issues in no time and also explained what was wrong.Highly recommend his services to anyone needing tech support. Shiraz C

Richard couldn't have been more helpful when I called about a printer problem. He was even willing…read moreto do the work for free, since it was a small repair, rather than charge me their hourly rate. He couldn't have been nicer or more helpful.

My wireless all-in-one printer finally passed away after three years of loyal service and, being…read moreInternet savvy but not so much when it comes to installing hardware, I started searching around for a better alternative to Geek Squad (way too much buck for not nearly enough bang) and, thanks to YELP, I got in touch with Dominique at DESERT COW and I have to report that I'm totally delighted that I did!! First off, I called on the weekend and left a voicemail expecting to hear back on Monday, but no, Dominique called within the hour, offered to come over later in the day, in fact, but we settled on Monday instead. She arrived promptly on time, provided friendly professional service at a very reasonable price---and I should add this particular printer was no simple "plug 'n play", especially when trying to interface with TWC's Byzantine wi-fi application---but Dominique sorted it all out in short order, no fuss no bother, and I'm one happy camper. Take it from this dedicated Yelper: for all your tech support needs in the Coachella Valley give Desert Cow a call, you won't be disappointed!!! HIGHEST RECOMMENDATION!!!

Looks like I am the only one that doesn't love Desert Cow Computers. I had a virus that MalWare…read morebytes couldn't fix. I checked around and noticed all the great comments from Desert Cow customers, so I called them. At first Service seemed great, they make house calls. When the tech arrived I mentioned that before the virus my PC had been getting slower and slower over the last few months. I asked him about installing more memory and He said I had plenty of memory. He noticed I had MalWare bytes, System Mechanic, and another software that was suppose to speed up the PC. He recommended I get rid of all and go with Norton. He mentioned that a solid state hard drive would make my system faster. So I agreed that he install a new drive, get rid of the viruses and all Malware and anti-virus software and Install Norton. It took 7 days to get my PC back (One of those days was a holiday, but 6 days is still a long time). After it was delivered and setup the PC started up so fast. It took just a few seconds to boot up. For a few seconds I was excited, then I was told I would have to re-install all my software. It took me a few hours every day for a week to get all my software re-installed and files moved to where they should be. The solid state drive is great for booting up my PC. It doesn't help when I am moving files, or installing new software. The problem is that my old drive was a Terabyte and it was replaced with a solid state drive that is 1/4 the size. The new drive doesn't hold all my data so most of my data is still on my old slower drive. I don't remember if the size of the drive had been discussed. I just assumed it would be replaced with a drive of the same size, or larger. If it had understood that I was getting a much smaller drive I would never have agreed to replacing it. Even after all this happened I wasn't going to write this. But a few weeks ago I called Desert Cow because I had another virus. The woman who answered told me she was working with another customer and would call me in about 30mins. It's been more than two weeks and no call. I was able to contact Norton and they fixed the problem in a few minutes.

Great service went in for data recovery and followed up with me every step of the wayread more

This past week end I clicked on a link on my computer that sent all my files to OneDrive. This…read moreresulted in my whole Outlook email account disappearing! When it became obvious I was incapable of fixing the problem, I took both my desktop and my laptop to this company. I have had a support account with them for 12 years; they have never failed me. This time was no different. They have me back up and running, with my email restored! I could not be happier with this service, plus they are such friendly people to work with. I highly recommend them. Also, you should be aware they are now Lazer IT Consults; the name change just happened.

DCA is always super responsive whenever I am having problems with my printer...they are my go-to…read moreguys for IT support

Josh was extremely knowledgeable and fixed my computer when I thought some files were forever gone!…read more I was also having issues with syncing between gmail and my Outlook and it's working perfectly. Very reasonable prices as well. We highly recommend this service.

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!