Ryan at Mac S.O.S. has been my "go to computer guy" for years. I am not tech savvy. Ryan does everything, patiently helping me solve my problems and guiding me through the purchases and installation of Mac computers, iPhones and iPads. After all, at midnight sailing on the Ionian Sea I was on the phone with Ryan solving a problem, who does that... Ryan. read more

I've used Ryan at Mac SOS on multiple occasions. Every single time, he's able to address my Mac needs, and does so thoroughly and thoughtfully. He makes suggestions for things I'd never think about and always finishes the job, making sure all is well. I HIGHLY recommend Mac SOS! read more

I have been using MAC SOS for close to 20 years by now. Ryan is a very knowledgeable computer technician, and very understanding and patient with my problems. He also tries to save me money when I have to buy new hardware. He's a much longer distance from me than he used to be, but I am very comfortable dealing with him remotely. 5 stars, for sure! read more

I'm giving 5 stars, but consider it 10! My Macbook was in bad shape and I felt helpless and the idea of going to the Grove to the genius bar made me break out into a cold sweat. That's when I hit yelp to find some help in the neighborhood and found the MAC SOS listing. Ryan now has a new lifetime customer in me, as he was super friendly and easy to talk to and got everything done I had been putting off for years! I spoke with Ryan on the phone before we arranged a time to work on my VERY old laptop. He told me what parts to order and then, today he worked on it and it's totally fixed! Huzzah! My 2009 "vintage" model MacBook will last me a few more years, which is all I've ever dreamed of, as I feel so wasteful getting a brand new one. I like to think Ryan helped reduce my carbon footprint. Going green people! Anyway, once he had repaired my ol' machine, he showed me all the new features and basically gave me a tutorial on how to best use my new souped up computer! He set up all the features/settings the I wanted them and synched it all up with my iPhone! It was very educational and eye opening. I feel very liberated...probably the way my Grandparents felt the first time we showed them how to use the VCR. It's like I'm using my computer from the future. If I were to sing a song about how I feel right now, it would be that weird Olivia Newton-John/ELO song, "I'm ALIIIIIIIIIIVE" from XANADU. Aaaaand scene. read more

Yee Haw- Ryan of MAC SOS amazing skills strike again! I had already had him come to me for data recovery, which he successfully and patiently, and skillfully handled my wacked out hard drive and waved a magic wand and got all my data pix and music off of. Now I hired him for my transfer of all my data fro old Mac to new Mac. Ryan was at my house for 3 hours and transferred everything so I wouldn't get bugs on my new computer from my old one- definitely pay the $$ to have him do this. Then he transferred all of my data, organized my library of itunes, photos, and made sure all my programs were up and running. The guy is so so honest, helpful, easy to work with and knowledgable- PLEASE hire him and don't go to the Apple Store to have them set up your new MAC. HE IS WORTH EVERY PENNY- seriously- I found him on yelp and will refer others to him- he's GREAT! THANKS RYAN, MAC SOS!!!!! read more

I come from the old times when you had to physically send a computer to apple to get it fixed. Yes I know 1989 was a long time ago. So when it come to computers and service I am not a novice. I tried a few other places that I will not mention here but needless to say I have been less than pleased. I decided to go with an onsite repair specialist instead. I am so glad I did. Excellent service at your home with a reasonable price. I really like this service because he comes out to my home and fixes my mac apple computer in Los Angeles. I don't have to ship it anywhere and often I don't even have to unplug the computer. Another good thing is Ryan the owner is a really cool guy to deal with. read more

Mac SOS has provided me fantastic service in working with my Apple computers, iPhones and the Mac OS. They are fair, efficient, always available and helpful. No problem is too big or too small! Call Mac SOS for your Mac problems. They have helped me solve many problems and come highly recommended. read more

Ryan is the ultimate Mac professional. He can handle any Mac issue you throw at him. Always will trust and respect Ryan!

Ryan was amazing!! He troubleshooted a ridiculous problem where my operating system crashed because of additional RAM that was installed on my macbook pro after i bought it. Not only did he fix my baby, but he gave it back to me in much better condition then before. He was able to save my data and he was kind enough to hook me up with the programs I had before the crash!! My life and business was back on track in one day. I'm sure he put more time in than the hours I was charged for. Even before the work started, he discussed the possibility of acquiring a certified macbook from apple if it was going to make more financial sense. I will definitely use his services in the future if need be. read more

Mac SOS. Professional fast affordable service. We needed help. Our Mac had been hacked and we were not able to resolve it. Ryan come over and helped us. Nice professional knowledgeable guy. If you need help with your Apple computer. Ryan is the man. Excellent service. read more

Mac SOS has been saving my butt, explaining, fixing, updating, cleaning my computers since I reluctantly went online many years ago. He has the patience of a saint and the talent of someone who knows Apple products as well as the most expert of experts. I consider myself so lucky to have found him in the first place, and to have him always there to get me out of trouble when I panic. Anyone who hires him is getting the best. read more

Ryan gave advice over the phone for diagnosing a Mac problem that saved me a lot of hassle, before I'd even come in to do a repair. He seems to know his stuff and doesn't have the unnecessary attitude you'll get in the stores. I would definitely trust him with a repair. read more

So I called, left a message looking for a battery that Apple no longer carries. Ryan called back left a message as a courtesy they don't carry that and explained their services. He also left me gold... A tip to get the computer to work without the battery that the Apple Store rep didn't tell me! He also made a suggestion on external back up drives that he knew I would need. Thank you! Excellent service! read more

Ryan is the absolute best at what he does. Excellent knowledge, excellent customer service. Anyone who is stumped by their Mac issues, look no further. He's flexible, he is not condescending as many other IT experts tend to be, & he always delivers results. Best Mac expert in town- 5 stars! read more

Ryan answered my mac questions and gave me some suggestions on how to proceed. I appreciate his kindness and time! I would definitely recommend him! read more

I found Ryan on Yelp, and he lived up to all the excellent reviews. He was able to come out the same day I called him and got us back in business in no time. In fact, I am calling him back today to install a back-up solution he suggested. I too recommend him highly. read more

The owner, Ryan, is a MAC genius. So grateful for all his help throughout the years. I will always call up Ryan for any of my Apple product needs. He's set up multiple computers for me, from data transfer to all the application set up. He's also set up my iPhones and helps when I have a computer emergency. Such a relief to know that I have someone to call if something isn't working properly or I need help. He's trustworthy and reasonable. I always recommend Mac SOS to people who have an Apple. read more

I needed to replace or rather upgrade my internal hard drive on my macbook pro. I know that installation can be expensive so I looked around a bit and landed on MAC SOS. Ryan was great. He always answered his phone and did the job in the exact time that he said he would. I was only without my computer for 24 hrs. He also was very easy to deal with and explained everything about the cloning and the new hard drive. I had to buy the hard drive from a thrid party but Ryan gave me all the specifications I needed before hand to make sure I was buying the perfect drive for my mac. I would totally use him again for any and all computer needs! read more

Ryan was the best!! Taking my laptop to him was like taking it to a friend who knows a ton about computers. I needed a bigger hard drive installed on my laptop and I needed my info cloned on to the new hard drive. I'm not incredibly computer savvy but Ryan not only explained to me exactly what I needed, he let me know where I could get the new hard drive and and even looked up the sku # online so I got the right thing at the store. I dropped it off in the morning and picked it up later that afternoon. While I was there, he also showed me how to more efficiently use my desktop space since mine is usually way overcrowded. He's a fantastic guy, he explains things to you and he takes pride in what he does. I'm so happy to have found him. read more

MAC SOS' Ryan Eisenman saved my business! My computer froze up and I tried everything i knew to get it back up. I could do nothing with my video. I was stumped and had a deadline to meet. I called Mac Sos on Sunday night and Ryan arrived Monday morning. He worked his magic on my Mac Quad Pro, discovered the problem was a faulty graphics card, and got me up and running within an hour after discovering the problem. He tuned it afterwards and now it runs like a new computer! I am amazed. I would recommend Ryan and Mac SOS to anyone who owns a Mac. read more

Ryan at Mac Sos is an expert in his field. I was referred to him when my son's MacBook went south - far south, and he diagnosed and restored it in no time. He is wonderfully thorough and took the time to explain to me what had happened. We will definitely return to Mac Sos should our Macs get a little "iffy" again. Thank you so much, Ryan! read more

Ryan is fantastic! Completely reliable, helpful and knowledgeable. Having no idea what was wrong with my Powerbook G4 I called him, explained the problem and drove down to drop off my computer. I thought it was my hard drive but he was not convinced! He ran the diagnostic and it turned out to be my keyboard that was not responsive but still opening window after window - making it look as if I had some major hard drive problems. At every step of the way Ryan took the time to call me, explain the situation and the price. Happily I had my computer back in three days and it couldn't have been a better experience! He even ordered the memory for my computer while I was picking up my computer. I highly recommend MAC SOS. read more

I used Ryan for the first time last month and was so impressed. He is indeed an expert. Don't look any further. He was there on time and stayed until the job was done! read more

I called them with two separate issues, one hardware and one software. The first they outright recommended another shop, and for the second they gladly talked to me at length, and at no charge, giving me possible solutions to try at home. He seemed very knowledgeable, but most importantly he was honest, patient and generous with his advice. Being used to the usual heavy sales pitch, it was a relief to talk to someone who was looking out for the customer's interest first, and will definitely take my future business to them. read more

Although my hard drive was ultimately beyond salvaging, Ryan was quick, friendly, attentive and very up-front about what he would and could do and what it would cost. Quick service and I didn't have to go anywhere. Would take this over the genius bar almost any day. read more

I am opening a yelp account because of Mac SOS- I just got off the phone with the owner and he helped me find a place to replace my cracked macbook screen after days of calling different places, in just two minutes. No getting put on hold, just good advice. If i ever have another mac problem Mac SOS is the first place im going. read more

I couldn't be more satisfied with the service provided by Ryan at Mac SOS. My brother, who lives in the LA area, needed help with his iMac. His computer skills are very basic. I live 4 hours away and couldn't do much troubleshooting with him over the phone. I found Mac SOS through an internet search and was delighted at Ryan's quick response to my phone calls. He went to my brother's home and gave the iMac a tune up and made some adjustments that made it easier for my brother to operate the computer. I am comforted to know I can request a visit for my brother from a friendly, calm and skilled technician. Thanks, Ryan! read more