Jack recently was called to my home to help with my central heating problem. I was out of town and my wife had called someone who came in and disconnected and disabled the heater and told her we needed a new one. $5000! Well Jack took a quick look went to is truck grabbed a part replaced it and the heater has been working fine. Thank you Jack and "Comfort Heating and Cooling". Great service and great response time. We are so grateful for the service. read more

Jack is honest, reasonably priced and on time. Seriously, the best experience with a contractor you could ask for. Thank you Comfort Heating and Cooling! read more

I was referred to Jack by a good friend who had purchased an AC unit from Jack. All I needed was a checkup of my system, and Jack was pleased to provide that. He arrived on time and conducted a thorough evaluation of my 2 units. He checked the compressors outside and completed his checkup indoors. He even commented as to how we might use our system more efficiently and recommended a different type of filter, going so far as to give us one. And how much did all of this cost? Zero! First class service and you can't beat the price! Five stars all the way! read more

Great service, competitive pricing, and VERY reliable team. I've had Jack and his team install 2 HVAC units for my homes in Pasadena, and have nothing but great things to say about his work. They care about quality and will ensure that everything is in good working order. I would not pay attention to the low reviews. If he didn't take those jobs or call back those customers its because something was very wrong or they were very disrespectful. Thank you for the great and honest service, I will keep using and recommending Comfort Heating and Cooling Systems. They are the best of Pasadena! read more

Very bad service I asked my property management building to send a repair crew to fix my ac the guy came in don't even have tools and was just not understanding or knowing the difference between the modes of the ac and performance of the unit. It's frustrating and I called the office who runs the company and let me them know but the office seems to not understand the situation. Very bad service and won't recommend read more

You might be the best technician that ever existed but I won't have the chance to find out. Your system for making appointments is broken. I call on a Monday and am told to call back on Wednesday to make an appointment for Thursday. Appointment setting doesn't have to be this complicated. Again, this review is not for your actual abilities. You might be better than everyone else, but business is more than just technical ability. Have a calendar. Write down names and phone numbers for specific times. If you're concerned about efficiency of the route give time blocks. read more

I came home from work to find my 92 yo father and his nurse sitting in the house and it was 94 degrees. I freaked out and found Jack on Yelp. I called him and he came within 20 minutes and within 30 minutes the house was cooling off. I believe in angels and good people, and I believe that Jack is an one of them. I am grateful that he answered the call. He is our guy from now on for all heating and cooling needs. I thank him with all my heart. Karen Hooks Altadena, CA read more

When my 20+ year old Carrier AC began to malfunction during a brutal heat wave, I was desperate. Jack saved the day. I called him in the afternoon and he came out early the next morning. Not only did he repair the unit quickly at a very reasonable price, but he also found a problem with the original installation that was restricting the airflow and causing the unit to work too hard. (This problem had been overlooked by other technicians who'd worked on it.) My old AC is now working like a champ! It cools the house faster than before. I plan to use Comfort Heating and Cooling for all future maintenance and repairs. Highly recommended. read more

There is no other better company than "Comfort heating and cooling systems"! I've had nothing but positive experiences in all the times I call them for my heating and cooling issues. Completely trustworthy and the most quality work I have ever seen. The price is completely great and I wouldn't hesitate to call them again! Thank you so much for always doing the best job! Truly appreciate it! read more

When our a/c went out and both of the other A/C companies we used in the past were closed, I came to Yelp to find someone. Based on the other reviews here, I called and Jack promptly answered the phone. Even though he was heading home from another job, he agreed to come by to see if there was anything he could do. Not only did spend an hour repairing the problem, but he pointed out a number of ways that our system was inefficient in ways the other companies neglected. He took my husband up into our attic and systematically reviewed they myriad problems (from the way the unit was illegally and dangerously hung in the attic to the fact that the boxes had never been insulated, to how loud the compressor was (it is from the 1990s). He recommended some easy and cost effective fixes and came back out two days later to complete them. He came in right at his estimated costs and didn't even charge us for the hour he spent during his prior visit. He worked for 2 hours in our 125 degree attic and spent 4 hours remedying our various issues. He is quick, extremely knowledgeable (having done this type of work for over 30 yrs) and knows how things SHOULD be done and SHOULD HAVE BEEN DONE in the first place. He is personable and not the least overbearing nor is he too chatty. Thank you to the other reviewers here and I couldn't recommend this local business more highly. read more

Hired Jack to relocate some ducts and aid in a remodel project of a home in Altadena. Amazing man and amazing service! Only had to tell him what i needed once and the next day it was done. And done to my exact request! He even came that same night to my house and repaired our AC which decided to crap out as well! Enjoyed our conversations, and his workmanship and customer service is top notch. Wish i had a Jack for every trade.. read more

I am thrilled that Jack (Comfort Heating and Cooling) has worked on my Air Conditioning and Heating Unit and I could not be happier with the results. Jack is extremely professional and incredibly knowledgeable about all things Heating and Cooling. Jack identified that my Air Conditioning Unit was initially installed incorrectly and was not running properly, he completely fixed the problem and the unit has run significantly better and more efficiently. He has also performed routine service to ensure the system performs to it's best. Jack always explains what he is doing, what he is looking for and always completes the job completely at a great price. He is very neat while working and very respectful of your home/property. I highly recommend Jack for all your Heating and Cooling needs. read more

It was 113 degrees the day my A/C and two other units in my building abruptly stopped making cold air. In the middle of a record-breaking heat wave, I knew my chances of getting anyone to answer were slim to heat-stroke. Nevertheless, my building manager and I started calling every place we could to find a repair person. I contacted 21 of the top 30-40 places on Yelp that were open on weekends. Most didn't answer. I left a few messages. Twice, people answered and started *laughing* when I asked if anyone could come out today. The soonest was five days. One said six weeks. Finally, Jack at Comfort Heating and Cooling Systems called me back. He was unable to come out that day, but he kindly referred me to another guy who was able to come help (Harry the Handyman). I think Jack and Comfort Heating and Cooling deserve a good review for helping me solve my problem, even though he didn't make a dime for it. That's smart business. Thanks again, Jack! read more

Jack is an excellent communicator. His evaluation of what we required (we were replacing an old household forced-air AC system and gas furnace) was clearly explained, and he took time to answer our questions, responding by phone & text messages promptly. The installation of a new heat pump system (heating & cooling, no more gas!) went smoothly, on time as promised. His crew was courteous and always on time as expected. Highly recommended. read more

I feel very fortunate right now to have Jack at Comfort Heating and Cooling Systems providing his services to our community. When I arrived home today, and my house was melting in this crazy heat wave, I contacted Jack, set up an appointment, he arrived quickly and fixed my situation even quicker. Thumbs up and thank you, Jack! read more

A couple of weeks ago I hired Jack and his crew to completely replace our 18 year old heating and cooling systems. Comfort's price and projected completion were fair. The people at Comfort did a great job installing and balancing the new systems and left our home clean and temperature controlled. Thanks Comfort. We look forward to many years of dependable service from you and our new systems. read more

Jack is great, knowledgeable and very courteous. Highly recommend his services. Fair price and he is very trustworthy.

Jack is awesome! I was in escrow on a deal and we still had some repairs that needed to be done. The selling agent delayed the close of escrow and if we had any further delays, the deal would die. He cleared his schedule and came the next morning to make sure everything was solid. He saved my ass and this deal. If you are looking for a professional guy that is extremely responsive give this guy a call. I know I will. read more

Could not be happier with the work Jack and his team did on our house. We had our entire system replaced as the old homeowner did a very amateur install. Jack was very informative through the process and went above and beyond with his services and making sure that the job was done right. I would highly recommend him and his team. Thanks Jack! read more

1 year ago Jack and his team helped us during our remodel by installing a new air and heating system which did not exist before. He brought years of experience, advice and a great price. He remains available anytime we have questions. We highly recommend him. read more

Jack came to our house and gave us an oral quote for air conditioning equipment and services. He said that he would provide a written quote by email that evening. We received nothing, so we contacted him the next day. He said he would email the written quote that day. Nothing came. We contacted him still again. This time he said he would deliver the written quote to our house (we only live about 2 miles from his business). He never showed up or contacted us again. Complete waste of our time! read more

Total waste of money. They installed whole new unit last year. Unit started to leak water in to my ceiling. They won't respond to service calls. Very disappointing. They are cheap, but not good. Now back to same place to find my a/c repairman. read more

Love Jack's service !! Honest and professional ! My air-conditioner was not working last night. Called him in the morning and he came an hour later, found the problem/root cause right away and fixed it within 15 minutes. He also gave me great suggestions/tips of the air filter and how to run the air conditioner more efficiently. Highly recommended!! read more

We remodeled our home and needed to replace our one unit air-conditioner with two units. We also needed all the ducts changed. I got multiple offers and Jack's offer was the best for two Bryant slim units, new ducts, and labor. He and his team showed up on time and completed the work - they did an awesome job! The work was clean and he explained everything clearly. He also installed two Nest thermostats so we can control our home temperature remotely. I highly recommend Comfort Heating and Cooling! read more

Thank you jack for your quick service your the best air condition installer very clean job and professional work

Excellent service...Jack is very honest, professional, and knowledgeable. Thanks for fixing our heater...we really appreciate it!

We were amazed at how well we were treated. After being ignored by our previous service provider, we were very demanding. Jack made us feel comfortable from the very first time we meet. We told him exactly what we needed and he offered that solution as well as several other options. He went beyond the extra mile. Like the name of his company he made us feel comfortable. That just the way he does business. read more

Amazing service Jack is an excellent problem solver Love our new system He and his team pay attention to detail A consummate professional Competitive prices read more

Look no further! Jack is simply the best in the business. Not only is he knowledgeable, but kind, courteous, trustworthy and one of the good ones. He won't try to up-sell you, or overcharge you. He gives his recommendations, and is most professional. I have a unit that is about 10 years old, and Jack continues to service it, and keeps my costs down. I left him keys to the house, and it was fixed when I returned home. This company was exactly what I was looking for in a trusted group. I hired another reputable company years ago, and all they did was give me the run-around. I highly recommend his company, and have referred many to his top-notch services. read more

Came home from work to a hot house to find AC dead. Who do I call? My sister in law will know, I thought to myself. She said call Jack. Called him 7:30 pm on a Monday night and left message thinking he'd call me first thing in the morning. He called me 10 min later. Came over in 30 min. Climbed under the house and checked out the outside unit. He got my AC working in 15 min. He had the nerve to not charge me for his time. Honest, hard working, friendly. I'm gonna need a new system soon. Will call jack back to attack that and keep me cool in the sack. I don't want my house to be as hot as the outback. read more

Our AC unit was not working at home so we reached out to Jack per a family friend recommendation. He has wonderful! He came out right away and replaced our AC monitor and we were back in action! I would highly recommend him! He was reliable, nice, and professional. read more

Awesome service. We had a very old A/C system, Jack changed both units. Cleaned our whole basement. There was dirt due to water leak from the old unit. He did extra plumbing and electrical work for very nominal extra charge. I got two other bids, neither one was close to his final charge. Very knowledgable in what he does. He explained to me how the installation of the old system was wrong and why he wouldn't just replace some old things with new stuff. He simply revamped our whole system. Now we feel how cleaner and cooler the air should be. I recommend this business to anyone. read more

Awesome service!!! We had a very old A/C system. Jack changed both units. Cleaned our whole basement. There was dirt due to the water leak from old unit. He did extra plumbing and electrical work for a very nominal extra charge. I got two other bids before him, neither one was close to his final charge. Very knowledgeable in what he does. He explained to me why the installation of the old system was wrong and why he wouldn't just replace some old things with new stuff. He simply revamped our whole system. Now we feel how cleaner and cooler the air should be. I recommend this business to anyone. read more

We use Comfort Air for all of our a/c for a property I manage in Altadena and he has the best prices around and his team is very good and efficient. I would highly recommend comfort Air. read more

Jack did a fantastic job and our house is not easy to heat or cool. It's an old Spanish style hacienda with a covered courtyard patio made into a living room and a back bedroom/bath addition. Somehow Jack managed to get the ductwork configured in a way that provides both heat and cool air to the entire house! I could not be happier. He is 100% honest, reliable, kind and has a great sense of humor. Most important, you can count on Jack to be there for you! read more

Today was horrible, another terribly hot day and our AC was blowing this awful hot air making the house hotter and hotter . We checked Yelp to find someone who was open on Sunday. Many say they have Sunday hours yet don't answer the phone nor do they return calls. Why Comfort Heating and Air was on page 3 of our Yelp search I have no idea. It should be at the top! I called the main number, a real person answered and said he would be there in 2-3 hours! He called back in a little over an hour and said he was coming. Jack arrived, climbed on our roof, diagnosed the problem, fixed it and was done! Within 15 minutes our house was cool, it was extremely reasonable price wise. Jack was great and I highly recommend Comfort. My house is freezing this evening and I am so thankful! read more

After two flaky Ac repair guys that scheduled to come in and never showed up we were lucky enough to find Jack! He was reliable, communicative and kind, and his work stood behind his words. Jack was professional and personable and we know we will definitely hire him again!! We HIGHLY recommend him!! read more

You are lucky if you can able to work with Jack, a very nice guy. He did a great job for my new house and even finished earlier than he promised. Surprise and surprise. He is not only good at his work, but also a very thoughtful person. He even did some works which are very much useful for me, with no extra cost. Very professional and reliable, highly highly recommend him! You won't regret! read more

In the latest heatwave, my AC conked out and my usual service was too booked up. I found Jack on Yelp to see if he could fit me in. He was very busy too, but could come sooner and did-- right on time. With great skill, he assessed my system and located the problem and fixed it so quickly I was deeply grateful. Then his fee was so reasonable that I couldn't believe it. He stayed in contact about it too, saying a secondary issue might arise. When it did, he came back and fixed it for no additional fee! Honest and hardworking! Top recommendation. read more

It is over 111 degree over the weekend .... shockingly burned and my AC went dead right before the heat wave, LORD, my fan is not running so the cold air is not releasing , first i try to do the DIY trouble shoot , verified the Fuse, Capacitor, they both were well. with no other remedy, happened my friend's AC is dead and they found JACK on Yelp, Jack took care his problem and i called him in line waiting, Jack must be horribly busy i think the whole town is looking for HVAC Tec to fix their AC- probably 1/3 town of AC is burned out due to this shocking heat wave. So Jack came at around 6pm, found the problem he thought was, and just the second tried to test the AC, guess what, power outage from SCE ! I almost want to cry but he has to leave, i was steaming inside my room with the whole house temp was at 100, same as the outside until 8pm ish, power went back, yeah, i figure Jack will not come back but i still want to give a shut, he picked up the phone right away and he says he will be on his way although he just stepped into his home, God knows i was very appreciated for he would come over , he showed up tired and exhausted but he was calm and patience!! although after 1 hour of test and work, the problem was finally discovered but can not be fixed right away- the control board was burned, with no choice- i have to wait for the next day for him to find the match board. So Jack came today at around noon and magic touch did the wonder- the AC Fan is running like a horse my cool air flows to the entire house, hooray , i am prepared for the coming weekend heat wave again, thanks to JACK , he is what you need for your HVAC @@@@@ Anytime and Most of the Time !!!! read more