We were done being frustrated with local dealership service for our Honda, and discovered Ohan's…read moreshop. Everyone there was polite, confident and considerate. Our experience was excellent and beyond expectations. I am happy to say we are customer for life!

Called a bunch of places and Gabriel's was the most responsive and reasonable. They were friendly…read moreand honest. My car was recommended an alignment by the dealership but the guys at Gabriel's told me it was fine. I will definitely be coming back for other services!

I've been going to these guys for a couple of years now and I can see why they get good reviews…read more They are consistently knowledgeable, punctual, and great communicators. Purchasing tires from them includes free rotations and patches--which is like a cheat code if you have an electric car. I went ahead and got the extra warranty which I think is a great value considering the amount of driving I do. Great peace of mind. Highly recommend!

I can say with confidence that this business charges over 25% more for their repairs than other…read morereputable auto repair shops. I needed my radiator, thermostat, and hoses replaced in my older vehicle. Crown City Tire quoted over $1k for the work. I called two other highly rated auto repair shops and was quoted $800 and $775. I unwisely still had Crown City make my repairs because I had already left my vehicle there and they were conveniently within walking distance. After the repairs were complete and having picked up my car, my stereo no longer worked - it absolutely worked previous to my bringing to Crown City. My clock was reset so it was apparent the electrical system had been touched. Crown City rep said "I can say with certainty we did not break your stereo". I said, "I can say with certainty you did". They said it was "coincidence" and took no responsibility. Over priced and no accountability or ethics.

I went to pick up my car and the owner Dan gave a great deal. The price was very economical and…read morecheaper than what I had been originally quoted.. He kept my car over the weekend, because he wanted to make sure I had no gas leak. Dan has so much expertise and knowledge in BMW"s. Overall, he discovered, I did not have a gas leak. I needed a purge valve only. :) I highly recommend this independent BMW company. They go above and beyond for your car service. Thanks Dan for your professionalism and honesty. I will definitely be a recurring customer.

This guy is a total ripoff he destroyed my codes and wanted me to pay an additional $4,000 for…read moreother work and even saying that that work might not be the problem come to find out I needed to install a new battery and it fixed the said problem never use these people they're clowns also they stole my Versace sunglasses. Honesty is not one of those strongholds

Crown City Tire Auto Care is hands down one of the best auto shops in the Pasadena area. Dylan went…read moreabove and beyond for me--he spent a lot of time researching my car's issues and gave thoughtful, professional advice. You can tell they genuinely care about solving your problem rather than just upselling services. Dylan kept me in the loop with regular progress updates, and everyone else in the shop was friendly and professional. Their pricing is super reasonable, and they truly try to give you the best value possible. Very satisfied with their work and will definitely be coming back!

I cannot recommend Crown City Tire in Pasadena enough! They have officially earned a life-long…read morecustomer after my recent service appointments. They accommodated my BMW i3 last minute for an oil change. In less than two hours, they called me back with a comprehensive, digital inspection report of my car--complete with pictures. They flagged some damage to a back tire and recommended swapping out just the rear tires. They were able to order and stock the specific tires that very same day! The entire operation is unbelievably seamless. No matter who I spoke to over the phone, they were knowledgeable, friendly, and completely on top all things relating to my car. They even offered a shuttle service for both drop-off and pick-up while my car was being worked on, making the whole process incredibly convenient. A massive thank you to Steven, Robert, David, and Carlos! I was so thoroughly impressed by the team's swift work, honesty, and professionalism that I brought my partner's car in the next day for a full tune-up; which they did in single day! If you want honest, fast, and top-tier service, this is the place to go!

What an absolutely amazing experience!…read more First of all, I just want to say that Hrant took my call with a lot of respect and kindness despite my kid unfortunately teething in the background. As it goes being a parent I was trying to do too many things at once and life happens. None the less Hrant was very understanding of the situation and did his best to prioritize getting my car in ASAP the next day due to an upcoming trip on my end. I showed up bright and early, his team took a look at my car, did a test drive and fixed my issue all under an hour! Hrant let me know that the issue was a loose nut that could have lead to a dangerous situation on the road. They fixed things up and charged a very fare rate given how quickly they got me in, addressed the issue and how good the customer service was. I was looking for a new mechanic and thankfully it seems like I found my guy! I absolutely can not thank these guys enough. I will be back and you should absolutely come through too.

I was referred to Hrant Auto Service by a friend who highly recommended them, and I'm so glad I…read moretook their advice! Today the service was authentic, professional, and fast. I came in for an oil change, and I was very happy with the entire experience. Excellent service, fair pricing, and you can tell they genuinely care about their customers. I'll definitely be coming back and I think I just found my regular auto service shop! Highly recommend.

Hands down this is the greatest Mercedes service that I've ever had. Ray was super informative and…read morevery knowledgeable about my car. He made me feel at ease and not having to worry about anything with my car. The car was running amazing now! And once the service was done my car was super clean. Very professional. I'm going to come back to ray every time!!! Great guy

I'm so happy I found Ray's MBZ! I brought my Mercedes C250 here last year for a Service B, and Ray…read morehonestly let me know I had an oil leak to address later on. I came back recently for the repair, and he was so fast and the price was reasonable. It's rare to find a mechanic who makes you feel so safe and looked after, but Ray is exactly that. To top it all off, they give you a lovely car wash with your service! Thank you, Ray, you are amazing!

These guys have been taking care of my cars through the years, from the clutch on my 2013 BRZ back…read morein 2017, brake pads on my Miata NC, our family Accord, and oil changes on my Focus RS. These guys have done an excellent job every time doing what they do well, with full transparency and in an Ernest fashion. I have loved being a local to Pasadena since 2008, and love to support local businesses like CARS!!!

I have been going to a different mechanic for over 10 years. I was I a bind and needed my battery…read morechanged out. it was 5pm my usual mechanic said just come in the morning and we can do it, I couldn't wait till the morning, so I drove around looking for a mechanic and without any issues Certified Auto took my car and switched the battery. They also checked my oil and topped off (I was extremely low). Today I came in to ask a question about my oil. They noticed I was past due on my oil change and said we could take you now and have you put in an hour. This would have never happened at my old mechanic. To be seen by them you have to go first thing in the morning leave your car and hope they call you same day to say it's ready for pickup. I would definitely recommend come here. Fast efficient and worth your time.

I still take my 2017 Mazda 3 to Emad and I will never go anywhere else…read more Emad is the man! I also appreciate how he texts reminders for oil change and maintenance etc. Thank you for keeping my car running smoothly over all these years, I want to drive my Mazda until 100K miles. I am grateful for you guys!!!

It was finally time to get my new-ish car serviced and so after doing some research and even asking…read morea few AI chatbots, I settled on this spot after reading lots of great reviews. I called ahead to confirm if they could make time and we agreed on a date/time that worked. Upon arrival, the shop was jam packed with tons of cars. Feeling a bit worried that my check up would take forever, they quoted me about 1.5hrs to do the standard checks including brakes, tires, fluids, and oil change and it actually ended only taking 1 hour! Very thankful that they were able to squeeze me into their busy schedule and take care of my car efficiently with friendly service! They've won me over and I'll definitely come back again in a few months for the next service date. What's also great is there are a lot of pretty decent spots to eat and even a few nice bakeries too while you wait for your car to get serviced. Highly recommend giving them your business!

So my car was acting up with the idle throttle body on my car. Arthur, help me out by make me feel…read morecomfortable and welcome in the garage Hutch, the mechanic gave me a detail by detail of what he will do too fine the issues. He was very honest about it and how it can get Expensive. I do appreciate it.He found the problem, and by the next day.I got my car with a very good price And it's been running great, thank you.

I Have been coming here for nearly 5 years now. I could tell you too many stories about why I trust…read moreDel Mar Auto. As a single mom who has a beat up car but gets me where I need to go with no car payment.. the guys have really helped me by guiding me and keeping my old car alive. The entire team is so wonderful when trying to navigate our car issues. This is it.. this is the place you're looking for!

Saturday at 6:35pm we were at a Pasadena Tesla charging station when we noticed one of the tires…read morerapidly dropping pressure. A screw was lodged into the tire on a diagonal. Frantically we quickly jumped on Yelp to see if any tire service centers were still open, thankfully Al's was. I quickly called him and asked if they could help our situation. He said that they would wait for, us but they closed at 7pm. Three cars were ahead of us when we arrived, and only 3 guys still working. Jimmy said I spoke to him on the phone and to not worry that he would take care of us. Not only was he efficient and nice to all of the customers while completing the repairs, he stayed almost 25 minutes past closing to make certain he did take care of us. Thank you Jimmy!

The service was slow, inattentive, ineffective and an overall terrible experience. The service is…read morelacking and they did not understand English, nor did they have used tires as advertised. I noticed they also upsell and provide discounts if they know you-- I don't recommend.