So I read a number of bad things about this place from some reviews on Google but decided to go anyways because it was so close. The end result was that the people that did my oil change were amazing (Matt especially). They even figured out that my spare in the trunk was what was keeping my low tire-pressure sensor on. As to the car wash, that was a bit less stellar. It was "OK," nothing amazing, particularly for the cost. So I'd recommend this place so long as you avoid the more expensive car cleaning services. read more

This is for Novus Auto Glass Repair Bryan Lonsberry is an absolute professional. If you want someone to keep in contact with you about updates and try to get the job done in a timely manner, go to him. Even when my regulator ended up being broken he tried all he could to get that fixed for me as well. And even after contacting him after 2 months he remember who I was and was able to get Bill out the next day to fix my window finally. and Bill is an awesome dude as well. Overall Im overall satisfied and will go back or refer anyone to Bryan and his team! read more

Cassie, in the convenience store of the Auto Spa, is absolutely amazing! So cheerful, kind and helpful! I went in to purchase a detailing gift card, that was a bit tricky. She went above and beyond to make it happen. Seriously so nice, and amazing customer service!!!!!!! read more

Don't come here if you have a newer Jeep Cherokee like I do. They will make you stay in the vehicle for the "full service" car wash. Seems there should be a discount for Jeep owners. I've loved their service since 2009 when I moved to Ocotillo, now, not so much. read more

Sadly I'm really disappointed with the quality of the wash/clean at the location on Scottsdale/Gray Hawk. I'm a member and use the drive through quick wash 1-2 times/month but occasionally I like to get a full interior/exterior wash/clean. They didn't wipe my interior windows and only wiped the interior door frames and doors on the driver side and not passenger side. They were in such a rush to wipe the car down that they only got 1/2 the dashboard as I see dust on one side. I had a couple drops of a vanilla shake drip on the driver window and internal door that needed to be wiped off. I watched two different guys and then the "quality control" guy overlook that and had to ask them to wipe it off. I understand Cobblestone has a business to run but they need to slow down, pay attention and provide better quality. The customer service guy at entrance and cashier were friendly and did great but I'm not impressed with the work of those doing the cleaning/washing. read more

Matt and Josue provided great service when I went in to get my oil changed. I was a first time customer and Matt was great and answering my questions and explaining why my Jeep needed the services it did. I will definitely be returning whenever I need more services. read more

We had moved recently and my car was in terrible shape - inside and out. The manager, Brenton, and his team came to my rescue. The car looks amazing! Thank you, thank you, thank you! You have won our business for good. We highly recommend them. read more

Worst carwash. Still dirty whsn i got my truck back.interior never wipe still dusty.exterior you can see water spots that never wipe out.

My husband and I went here to get the car washed before we headed to some nearby dealers to try to trade it in. As many people have already said, the nonstop sales pitches from the moment we pulled in were really rather irritating. After iterating several times that we were not interested in getting the car detailed or waxed, the sales guy returned at least 3 more times to our vehicle saying that his boss had "authorized" him to lower the price "once again." We didn't give in to his pressure, but it felt very frustrating to have to assert ourselves so many times. The wash itself was satisfactory, but as Jake mentions in his review, the "hassling" and sales pitches made me not want to go back. read more

I am never getting my car washed here again. I had to return used to this car wash after they applied soap to my convertible top previously which is never ok when hand washing a soft top canvas convertible. I asked them to hand wash my car as implied in my owners manual. The sales guy Brandon, said it's actually ok if you put your convertible car through the automated car wash. It's not, you cannot put soap or detergents or waxed on a canvas convertible top! He said they can hand wash it and agreed to my request to have his detailers condition my convertible top. When it was time to apply the conditioner, (which is after the hand wash) the GM asked me if I was ok with them using LEATHER conditioner on my canvas top. I replied that it was not ok and asked if they had the supplies to properly care for a canvas top. He said the they don't and that I could bring my OWN supplies because they don't supply the right conditioners for a canvas top which was never communicated to me during my car wash consultation. He said that they OnLY use leather conditioner. They didn't even have the correct soft brush which is also required. He recommended that I find a mobile detailer that has the right supplies. I wouldn't have ever agreed to have them follow through with a $50 hand wash if they couldn't appropriately provide the proper convertible top conditioning treatment which is required immediately after a car wash and dry, especially in Arizona. If they are in the business of washing cars, they should invest In the proper supplies without risking damaging a vehicle. I spent 3 hours here and will never return. They also didn't vacuum or clean my interior! It still had dust inside from drinking around with the top down, and I had to ask them to finish the job. Unacceptable when I spent $165 there on Saturday and another $260 to have it detailed a few weeks prior! I'll take my business elsewhere. Shady people! read more

Had the car washed here today. What a waste of time and money! Smeared streaks on hood, roof, trunk and windows when it was "ready to go ". That is the last time I will give them my business. read more

This place is awesome quick and efficient. Little G is the man great customer service and he checks every vehicle for fine details. The guy vacuuming in the front in the full service is really polite. Definitely worth checking out. read more

Been coming here for years to get my oil change in my vehicles. The car wash service has definitely declined over the years. I recently took my truck in and after I got home I noticed they didn't even clean on door. read more

Cobblestone Auto Spa - Car Wash Near Me - Phoenix, Arizona

ONE STAR REVIEW turns into a five star review. To start with, NO WHERE on the website or at the car wash itself does it say that the vacuuming of your vehicle will not be a full vacuum job.. So going into this thinking my truck would be vacuumed properly I tried out Cobblestone for the first time yesterday and I payed for the "supreme car wash". After only MAYBE 15 min of my truck being washed they waved me over, I tipped the guy and I got in my truck. Once in, I noticed that the floors were barley touch by a vacuum. I'm talking rocks still were under the floor mats (went up North recently reason for wash). I notice an area where they have free vacuums available so I just figured maybe that's what they meant by "it comes with a interior vacuuming". So my husband and I got out and started to vacuum and that's when I leaned my seat forward and was seriously MIND BLOWN to say the least... there was absolutely no vacuuming done around the seats, behind the seats, under the seats ANYWHERE. So I obviously went inside to the cashier and told her about the situation, she didn't respond to me at all she just barked out an order at another worker to print off a free car wash for me and then told me I shouldn't have vacuumed without showing them first. I told her it was my first time there and I was unclear if I was supposed to do it or not, then I told her I didn't want the free wash because I wasn't going to be back because I wasn't satisfied at all. I then told her that I was very unhappy and all I want is a third of my money back since I did a third of the work and that I didn't even want a full refund. She responded with a smug look and "can't do that, I'll give you a free wash" I then told her again I didn't want it. She stuck her hand out holding my receipt and said, "then I can't help you". I went out to my truck and immediately turned and went back in to tell her to come out and look at the floors because this is bullshit. She came out, told me again that I shouldn't have vacuumed it myself and she can't refund my money because the wash had been done. (AGAIN I DIDN'T WANT A FULL REFUND) So my husband stepped in and told her she needed to figure a solution out because this is going to fly and she needs to talk to her manager about what can be done. So that's when she finally decided to get her manager. (thankfully!) So now enters the manager Brenton... I do have to say that I feel a bit bad, the cashier girl made me so damn pissed because of her "Miss Trunchbull attitude of she's big you're small, she's right you're wrong" that I allowed that frustration to carry over into my conversation with Brenton. (Hope I'm spelling his name correctly.) He allowed me to vent my frustrations and go back and forth with him on how I don't want a free wash but a third of my money back etc etc.. that's when he told me that their policy is that they don't go under seats or behind. Even more flustered now (because what the hell kind of rule is that) I told him I wasn't informed by the employee that "took my order" or the website for that matter that it wasn't a full vacuuming when your get a "full service" wash and I feel a bit screwed and something needed to be done... he agreed. (It should be noted that while all this he kept his cool and was informative) He offered to fix the situation by getting my truck washed again right then but I wasn't interested in that, the outside of the truck looked great it was the inside that was the issue so I declined. He then offered to do a more thorough vacuum and wipe down of the interior to at least rectify the situation and after some hesitation I finally agreed. So along with another gentlemen, he himself jumped in and exceeded my expectations of correcting this. He worked hard and gave me a finished product of a very clean vehicle inside and out that also smelled great! During that 20 min of them fixing the issue I had time to cool down from my frustration with the girl inside and I did take the time to apologize to him for my attitude that I approached him with. He was so friendly and offered me a free basic wash for the next time and was completely understanding of why I felt so uniformed and combative from my interaction with that girl. I do have to say, I wont be back to this location since it's no where near my house but because of Brenton, his wonderful customer service and kindness I will be willing to try out another location. Only advice to ALL the Cobblestone locations and fixing the website, be 100% transparent with what you do and don't do in the washes. If you don't vacuum certain areas of the vehicle just let the person know and they'll upgrade if that's what they are looking for (more money for you guys). Lastly, that cashier, put her back through training because honestly if she was the first person I came in contact with, I wouldn't have even got out of my truck with that attitude she carries with her. read more

Josue Lobo the manager was extremely nice and took very good care of my vehicle and me.

Horrible customer service. Signs directing which lane to use are wrong and service attendants believe customers should know intuitively not to follow the signs. read more

Have been coming to Cobblestone for years great value and do a great job. Watch for their wash books that they come out with once in awhile get 2 free washes read more

Cobblestone Auto Spa - Amanda was very happy and helpfully - Car Wash Near Me - Phoenix, Arizona

Had my truck washed with the ultimate wash. When I looked at the work upon arriving home I observed many area's that weren't clean and waterspots over the entire truck. The dash had been wiped down but left dirt in the corners. My truck is equiped with a tounnue cover that was as dirty as when I brought it in for the wash. I won't be back and don't recommend them to anyone wanting quality work for the money. Also watched on two different occasions the attendant when opening the door let it swing out and bounce to a stop. read more

These guys and gals do such a great job! I had a great experience other than the lady that was sitting in front of me. Not sure how her husband deals with her non stop complaining. My car however was good as new when I left. read more

This location is always on top of it, making sure my car is spotless. Love how they pop my trunk and gas door just to make sure all the water is gone. If u ever need a great car wash come here. I promise you will keep coming back. The unlimited car was is great if you love having a spotless car! If you ever have any issues not that you will See Guillermo. read more

Just was at Litchfield and Indian School site. I'm not sure what the $21.99 wash included, but other than vacuumed, the dash area, console and doors were not dusted. I don't think I'll be returning. Bob De read more

Jimmy was very pleasant and professional! My car was very clean and felt like new! The team did a great job on my oil change too! Great Service!! read more

As a ride share driver for Lyft I get dirty carpets. Stopped on a monday morning no lines no waiting and asked about it. They were very friendly with limited annoying upsell and offered to clean all carpets and mats plus a basic car wash for $49.99. They have a Dunkin donuts on site while u wait. Car was taken to detail area after wash and 2 people hand shampooed the carpets and cleaned all up nicely. Recommend. read more

Good service. Friendly employees. FREE popcorn while you wait. Dunkin Donuts on site, plus a huge selection of snacks for sale. Comfortable seating inside and out (with misters). I had one bad experience with an auto glass guy in 2017. I reported it to a manager, they listened to my concerns, and quickly resolved the issue to my satisfaction. read more

I come here to get a quick oil change, car wash, and vacuum. The employees are super friendly and don't try to sell you unnecessary products. As I was driving home the last time I went, the battery light turned on. Didn't think too much of it and then as I got home, more lights in my car turned on and it turned off suddenly. It did this two more times, but luckily I was already home and could just park it and call for help. I called Cobblestone and explained what had happened, and the manager Matt was very understanding and offered to come to my apartment after he got off work to take a look at what happened. It ended up being some sort of metal part connected to my battery and just needed to be replaced. It had nothing to do with the oil change and Cobblestone would have never known there was an issue. Matt was great enough to help me with the part and even talked to the auto place across the street for a spare part. I highly recommend Cobblestone on Bell, they do a great detail job and care about you after you're gone! read more

Stopped by to fix a star shaped crack in my windshield caused by a rock on the highway. The glass specialist Steven was very attentive, professional and friendly. I waited in comfort inside as he repaired the crack so the glass looks as good as new. I was in and out quickly and the employees were accommodating. I would go out of my way to come back! read more

Best oil change in town. Prompt, courteous, and always have the supplies for all types of vehicles in stock. The managers Matt and Scott always make sure you are happy before you leave. I have 8 different vehicles and they all come here for regular maintenance. read more

My husband had a blow out this afternoon in his delivery van and pulled into the parking lot of this business. He asked if they knew of a nearby tire shop (being it was 110 degrees and that the tire was ruined, he was just going to drive there and get a new tire put on). They told him that one was about 1/2 mile away. He thanked them and slowly started to "limp" down the road toward the tire shop. They waved and called him back when they saw what he was doing and told them that they would put the spare on for him. He offered to pay them but they said there was no charge! He was very thankful to these young people at Cobblestone Auto Spa for helping him get back on the road making his deliveries in such a short time. He couldn't have broken down in front of a more wonderful business! read more

Had a great experience! The whole team was super helpful and friendly. Brenton did a fantastic job of going above and beyond to help me out with any questions about the wash and other services that they offer. Highly recommend this location to get your car washed. read more

It was one of the worst car washes I've ever had spots all over truck crime wasn't wiped down and manager was trying to make excuses for everything and was taking his time I will never go there again this was the second time I tried them read more

I have to give this place 5 stars!!! I went today to get my oil changed after work around 430. I had never been to this location and I left happy. I pulled up and the young guy working was so helpful and kind. They took my car and were done in 5-10 minutes. I literally went inside to pay (20 dollars by the way) cheapest oil change I have paid. I walked inside to the cashier, where there is a kids playground inside(who knew) The two people working were smiling and seemed to be super happy (even if they were working on a Saturday) The man gave me a receipt and said now that you have this you can come in next time and get a free car wash and also today you get free popcorn. I laughed and was surprised by the popcorn machine near the entrance (fresh popcorn). I left after spending twenty bucks with popcorn, a free car wash and an oil change under 10 minutes. I will be back :) read more

Had to wait with my car in 103° while they vacuumed then I was required to drive it through. Then wait with my can while they dried it because a few 2015 Jeep GRAND Cherokees reportedly slipped out of gear and they would not drive it. I have a 2014 Cherokee. Not a Grand Cherokee. Wrong model and wrong year. Morons. read more

I am disappointed I just bought a 2015 Jeep Cherokee and I had to stay with the car from the start through the end that's taking it through the car wash driving it to the right line for hand drying/ detailing it then moving it up in line. I asked why and got different answer's from everyone. First it was because it was an auto start and we can't drive them then it was because they have issue's with the gas peddle on my make of Jeep. So everyone had a different answer the only thing that they all said the same was it's a Jeep Cherokee and corporate said they couldn't drive it. Did they have a problem with one so they banned all Cherokee's ? I don't know. I have been coming here since they built and opened the place but now it looks like I will go else were. read more

I went in for a full detail for my car to remove some vomit from my seats as well as just get a full cleaning. The first woman I worked with named Alina (sorry if the spelling is wrong) was great. She let me know what they close at 6pm and my car would be done before then. I returned at 6pm and waited another 45 minutes for my car to be "completed". After I got home I saw there were still stains in my car and the doors had not been cleaned. The detail was not done well. I called and the told me to come in the next morning. When I returned today (the next morning) Alina was not happy the job was not completed well. I let them know I understood it was later at night and could have been an honest mistake, they were going to re-detail the car for free. After waiting 3 hours for the detail to be redone I went to the ladies at the front desk (who were great to work with) and asked if I needed to go home and be contacted about the car when it's completed. She called over the radio and the man on the other end said "si, listos" that my car was completed. She confirmed the car was done and when I went out the man stopped me from getting in my car due to the car smell bomb still in the car. He told me it would be 20 more minutes and the car was not done, he then said "do you get it now??" I went back inside. The came back about 30 minutes later and told me the car was completed, however when I went out to the car I was told again that one more thing needed to be done and I was asked to wait. I went back inside. About 10 minutes later the man came back in and was agitated, I asked if the car was completed and he said yes. He became very angry with me and said "do you know how this car came in? The smell was terrible and the car was very dirty. I did the best that I could but you have not made it easy" I explained that I had been there the day before and the job had not been completed and that I was back today for it to be done again. I looked over the car and he followed me very closely and made me uncomfortable as he talked about how dirty my car was and how he didn't understand why I was so angry with him. I was very upset at this point. I spoke with the front desk ladies who again were very professional and told them how I had been treated and what had transpired when I had been outside twice. They apologized for the way I had been treated and gave me a free wash. I honestly will not be back to use the free wash. Other than the women that I worked with who again were great, the other employees were very rude and did not do the job I needed them to do. This job was over 300.00 and it should have been completed correctly the first time. Sadly, I will not be returning to Cobblestone with how I was treated and and the fact that the job was not completed the first time. Sorry, but I do not recommend this place of business. read more

They did an okay job but when I got home I saw that they hadn't vacuumed the trunk. I even emptied my trunk before going to the car wash so they would have easy access. This is the second time this has happened at this location - I don't have time to go back twice to get the job done, especially when I'm paying $27 plus tip. I won't be returning. read more

Great experience today and every day. Great care given to each car, almost like it's their own. Guillermo, the Manager always says hi and makes sure you happy with your experience. read more

Really love this carwash for the express wash; especially having a toddler that won't sit still for an actual sit-and-wait carwash. The prices are great and the carwash always look so nice for being a drive-through wash. Each time we come we happen to get Scott who is always so friendly and helpful to us. We've been to the other Cobblestone off Pima, but always come back to this location because of Scott. read more

I'm a rideahare driver. With all the rate cuts and competition I'm working 14 hour shifts to support my family. Many times seven days a week. I'm doing overnights and my wife is driving days. Still digging out from a crash we suffered in 2012. I'm constantly getting our 2011 Toyota Sienna Van washed for customers. I've used carwashes all over the valley. Some good some OK and some well suck! I finally found my go to guy and wash. Scott working mornings at Cobblestone on Bell and 37th St is the hardest working person in the business! He's always there when I pull in around 7 am and always gives me a great deal. As hard as my wife and I work I appreciate Hard Working, Honest and Straight Forward People. Scott is all of those plus and I highly recommend going to Cobblestone in mornings and ask for him only. He will always treat you right and are sure you get the service and quality you've been looking for and deserve. He's a RealvAmeriCAN not an AmeriCAN'T get er done no BS kind a guy. Try him you will love him I guarantee! read more

I've been using Cobblestone for years and have never been disappointed. Especially my last visit. They always go above and beyond my expectations, thank you! -Happy Customer read more

Three stars. The outside of my truck looked nice and most of the inside. They missed a little dirt in the center console and the back area and I guess I should have checked these areas out before I left. Had I noticed, a rag would have taken care of it . I bought the Supreme Wash. I wasn't wowed like I had hoped. This is my first wash with my new (used) truck and was hoping for the wow factor. I bought one step up from the cheapest car wash so maybe I should have bought a higher priced wash. Since they missed some obvious dirt I am torn about this place. Loved the staff and Dunkin Donuts but I am on the fence as to whether or not I will wash it myself in the future. Maybe I should give them one more try.... read more