Excellent Service, Excellent Staff I recently switched from a different car wash company to this one and I am IMPRESSED! They take great care of the customer from start to finish! Cobblestone you earned my business as well as my wife's. Thanks -Richard read more

I have been to other cobblestones and always enjoyed my experience. However, this location I did not at all. After an extremely high pressuring salesman finally let me get the carwash I wanted, I heard the employees immediately badmouthing my truck. I shook that off and waited for my car. Once it was done I tipped the dryer/interior cleaner and got into my vehicle. Immediately I notice there was just as much crumbs in my passenger seat as when I started. I assumed that was the only thing and drove away thinking I will brush them off. After 5 minutes of driving home I regretted that decision. Multiple spots on my truck were missed. Very big and obvious spots especially when there are 5 or 6 people cleaning your vehicle. Both doors on the inside still looked the same as when I brought it in. It looks like they ran it through the express wash, dried it, and threw some tire shine. Not worth the money. I was contemplating getting my other vehicle fully detailed there, but not anymore. read more

I drove in for an oil change and a car wash... they were quick and very nice! Tge waiting room is very comfy and they even have water guns for kids to "help" wash the car as it goes through the tunnel! The guys from the oil lube were so nice. I was very impressed with their customer service. If you sign up for their text message speciaks, you will get coupons often. read more

I've visited car washes across the valley and very few have impressed me as much as this place. It's nice to see an owner/manager involved in the daily activities of his business and taking the time to make the customer feel valued. I'm picky about having a clean detailed car and selective on whom I choose to do any work on my vehicles. These people are good to go and I recommend them when you need car wash services in the East Valley. read more

It's always a pleasure going to your car wash. That's staff is very friendly and helpful! The garage is very clean inside and out. In my truck always looks really Awesome! Thank you very much! read more

My husband and I dropped off our truck today at cobblestone to be washed. For $150 dollars it was the absolute crappiest job I've ever seen. Not to mention he was quoted an hour and when we got back from lunch an hour later he told my husband we had another hour to wait. This package he was talked into waived a mud removal fee but included interior clean. There are crumbs everywhere the cup holders and everything is still dirty. It appears they just shined up the dash. Not even the leather seats looked wiped down. The fender wells are still muddy and dusty. We will not be returning the price was insane for the quality of the package he purchased. I had great expectations seeing the amount of people there but this was very disappointing. read more

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Paid $22 dollars and expected to get a good wash on my car. It came out looking like a 7 year old cleaned it. They barely vacuumed the inside and there were mud marks still on the dash board. We asked why there were still hairs all over and the guy came back and said we would have to pay more for that because that would take too much time...hmm okay. Guess we'll be going else where from now on! read more

Cobblestone Auto Spa - This is the mud they left - Car Wash Near Me - Gilbert, Arizona

This cobblestone was much easier to work with than the one on Higley and Baseline. Great customer service

Fuck what people say this place is the truth. They'll still hook you up irregardless of the situation and good customer service + hospitality 5/5 fire read more

I wouldn't like this place as much if it weren't for Dustin. He's always so friendly and helpful. He makes sure I leave with a great experience every time. read more

We've been coming here for about 4 or 5 years and bring all 3 of our vehicles through, each have the fast pass. We especially love that Dustin has also been here for just as long and always remembers us! He's such a great guy with an outstanding work ethic. In all the years we've been coming here he's never had anything but a smile on his face and something uplifting to say when we pull up. Cobblestone really has something special with Dustin and I hope they realize it! If he left, we'd probably not come as much. read more

Great service! Great staff ! Professional wash for a excellent price. It's hard to find a car wash now days that actually cares. This one does. Looking to get my ride detailed here as well real soon. read more

Oh, my God, this car wash blows all the other car washes away, I am really shocked that it doesn't have a 5 star rating. They need to open one and fountain hills. I live in fountain hills, so I go to one out there, but I came to this one because my sister lives in Gilbert, and it is amazing, not only are the employees very sweet, but the interior of the car wash waiting room area is amazing, they have tvs everywhere, cameras, all kinds of stuff, and they treat you, really, really good here. Like I said, this car wash blows all of the other ones away. Whoever gave this car wash less than 5 stars is obviously a snowflake. read more

I purchased their "Buy 4 Washes and Get 2 Free" booklet and it's been so worth it. They always do an amazing job at cleaning my car AND they have the perfect shaded seating to sit in while they clean and dry the vehicle. Plus, they have a decent sized convenience store available for customers to grab a cold drink while you wait. They even have a "Monsoon Guarantee" which is certainly appreciated during the stormy season. read more

Cobblestone Auto Spa - Comfortable chairs in a shaded area to enjoy while you wait for your car to emerge anew! - Car Wash Near Me - Gilbert, Arizona

Best service yet! Came here for a "basic" car wash and fell in love with the place! FREE Wifi and (2) computers, video games for kids (no charge) FREE fresh popcorn, plenty of clean-comfy couches and (5) flatscreen TV's too! Not to mention, it's VERY clean inside. Car washes are quick and they a GREAT job! Let them know you're a Yelper and you get 1 month FREE of unlimited car washes. I just resigned for my second month - $29.99 ulimited washes for a month - In the area STOP BY - Best/quickest car wash ever! read more

Cobblestone Auto Spa - 1st wash since we drove it off the lot! - Car Wash Near Me - Gilbert, Arizona

Friendly service and always very quick when we bring our car in for a wash. We purchased the unlimited package for a monthly fee which gives you an express wash and hand detail as many times as you want. Facility is pet friendly since our dog usually comes with us when we bring it in. Nice waiting room with snacks and drinks to purchase. The reason for the 3 stars is that they will ask you for anything you want in particular to have done during the detail and 3 times when we brought it in I asked to have the foot boards (can't think of the actual name of it but the part where you step into the seat) wiped down since we get our shoe prints on there often and they never seem to do it. I also one time paid to have our pleather seats wiped down since our dog tracked in a couple prints and only the back seat was done; the front seats still had very visible marks on them. Overall good for quick clean and detail but if you really value the condition of your car, private detailers are still the way to go. read more

Great service from Robert & Billy in the oil/lube department! My car always comes out perfect from the car wash! The attendants always do a fantastic job! read more

I just paid 22 dollars for a car cleaning that I thought would be better than the 3 dollar car wash that my girlfriend and I usually go to. It wasn't. In fact there was literally hair still everywhere, dashes that hadn't been wiped down, and when I asked if this is how they normally did things I was told they weren't going to spend a half an hour vacuuming ... Haha ahh I will never go here again. read more

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I have been coming to this location for about 4 years, The staff ( Cassie and team) is friendly and the price is just right. My car looks spectacular and the detail team always goes above and beyond to make sure my visit was a good one! I cancelled my membership in an attempt to save money. I had a grand fathered account with some promo pricing when they first opened, so cancelling was not my wisest decision. After a month of missing a clean car and an early Saturday morning adventure with my pups, I begged to have my old plan back, they told me it's not possible. I mentioned how long I've been with them and that if they do right by me, they have a customer for life. without any haggling, they reinstated my plan and my price, I'm very impressed read more

I was convinced into purchasing the Ultimate Plus car wash by the very friendly guy at the full service driveway. I was almost convinced to purchase the monthly service by the very friendly cashier inside the clean and tidy store. Glad I didn't though. The results of the Ultimate Plus car wash was plain old basic. Either the vacuum was broke or the workers are lazy. They must have also run out of good window cleaner as my windows were horribly streaked. I had to call the attendant over to wipe down the door jams that were conveniently missed during the interior wipe down. As with most car wash places, the air freshener was completely forgotten. If I try this place again I'll save my money and get the basic wash as it appears that is all that is provided anyway. read more

Cobblestone Auto Spa - The results of a broken vacuum or lazy workers. - Car Wash Near Me - Gilbert, Arizona

I have visited this location for quite a while. The quality is decent but their prices keep skyrocketing. Not really much more than I can say about that. There definitely in the business to make money and not to have repeat customers. Time to look for another car cleaning outfit read more

Not impressed at all. Sat there and watched as 2 employees lazily finished one car and 2 others stood around shooting the breeze and playing around on their phone. I wouldn't mind the wait if they did a good job, which they did not. Wash I purchased: Full Service, Works ($19.99) Exterior: Body was relatively clean a few water spots. Tires and plastic were clean. Glass was clean with exception of the windshield, which still had bug residue. Interior: Vacuum was done well. Glass was clean except windshield, which had wipe marks and corners looked like they weren't touched. The rest of the interior looked barely touched. They did not do a very good job at dusting the dash and console, looks more like a 6 year old did it. Overall: I would say they did a poor job and I would not go back there. read more

I have tried and tried to get cobblestone to stop debuting my account and time after time, they get me again ... consumer beware.. they are eady to take money and horrible to stop.. read more

A few years ago, I used to come to this car-wash all the way from Tempe.... lets just say I went back once on 10/25/2018 and the whole crew is different - for the worst. They left dirt stains on my car, didn't even wipe the inside (paid for the supreme - unlimited) and had them get so many marks off the outside and inside of my car... didn't even get my air freshener either. Definitely not coming back - the customer service wasn't that great either.. read more

My fiancé took her car for an oil change and they guy tried to tell her car required full synthetic oil. Why, because she female and doesn't know any better? I was on the phone with her when he was telling her this. Maybe he didn't realize that I took this car in last time for an oil change and in their system should show it I got 5W-30. So, NO, its not "required". and when she declined full synthetic this guy told her "I'm going to have to notate that you declined" .. Notate what? and why? stop trying to take advantage of women, and quit telling people full synthetic is required so your stats can look good.. service the customer not yourself.. this pisses me off.. may not be going to this spot any longer. read more

I am a fast pass member and if you use it enough the savings is worth it, especially when you own a black car like I do. The wash is usually decent enough but I wish they remind their drivers that the cars they are driving don't belong to them, every time I get in my car all of my seat adjustments have been changed, it's extremely annoying. I understand it might be necessary to move the seat forward or back, but I got in my car today after a wash and literally every possible adjustment on my seat had been changed. read more

Was in this morning and had the best service from Shawn! He offered a great product at a great price. I was so impressed my husband went back this afternoon to get a pass for his car. Take yourself to see Shawn! read more

Just left this place! Shawn Thomas did a great job with helping me and not being pushy trying to sell me a bunch of things I didn't really want/need. This is my new carwash spot because of him! read more

Cobblestone Auto Spa - Car Wash Near Me - Gilbert, Arizona

We are monthly carwash pass holders and in a couple days a week. Dustin is always so friendly and doesn't make fun of me when I can't get my car in Neutral for the drive thru! read more

100% Customer Satisfaction! This is my first time using Cobblestone Auto Spa. The staff was very courteous and helpful. I requested the Top Tier Wash $40. Once my truck was finished being detailed there were a few minor things that needed to be cleaned up and I thought no big deal....However, once I arrived home I noticed dust on my center console, mirrors not cleaned, water spots and a few minor details missed. I am not one to complain but for $40 dollars, I don't want to have to clean my own truck after it was just done. I know most people are reading this and are trying to figure out why I gave them 5 stars. Well I went back and spoke to Fernando at the front desk. He went thru all the items that were included in the Top Tier Wash and noticed that many things that were supposed to be done were not. He immediately went and got his Manager Joe Earlie. Joe asked if I could explain what issues I had with the wash and show him on the vehicle. Joe didn't make any excuses and said "I know it is the little things that make the difference". He made sure entire vehicle was cleaned and when the extra mile to clean my floor mats. Oh BTW..Joe Earlie personally cleaned the interior/exterior of my truck, he didn't just make his employee's redo what they missed. Joe's commitment to customer satisfaction is what makes a company excel and keeps customer's returning. I can't say enough about Joe Earlie's work ethics He is a GO GETTER, and has the customers best interest in mind. I will be a repeat customer. Joe thanks for making it right! read more

Took my car in for an oil change and a car wash and was supposed to get an air freshener with the package. Came to pick up my car and there was no air freshener, my floor mats were crunched up in the roller of my seats, and my center console was stained. Every time I go here and it's time to pick up, they never know where my keys are and I run around looking for them. This time they closed the store down 15 min early and no one was outside with my keys so I knocked on the door and no one answered. I walked in the shop and no one was there. I had to walk behind the building to finally find someone. I only ever came to this place because it's down the street from my house but this is the last time I go there. Putting everything else aside, I'm more pissed about my center console being stained. Horrible service and sloppy work. read more

Cobblestone Auto Spa - Car Wash Near Me - Gilbert, Arizona

So I came here with a free carwash coupon from FB. The wash was the $29.00 wash. I must say my car looks brand new! They shined rubbed washed blew sucked and then rinsed all the dust and dirt away. On top of all that it was fast and free. This is the best kind of service any car could ask for! Thanks for my carwash! I will be back! read more

I would give -5 stars if I could. Worst customer service I have ever dealt with. Over a month ago I signed up for a free trial for their car wash membership. Seeing that I never used it, a week before it expired I canceled it. A week later I get a charge to my debit card. When I call to fix the issue they give me a number to the Billings department. I have called and left several voicemails to which nobody has responded. One of my several emails received a response saying that my account number doesn't exist. Yet I'm still receiving charges for it AND I have had several emails referring to me as someone else. Seems to me they registered my card number to another person's account. And what has this company done to help me? Nothing. They continue to ignore my emails and not return my calls. It has been 2 weeks of trying to get ahold of them. Terrible company. Please do yourself a favor and do not trust them with your banking information. read more

High production car wash moving cars in and out real fast. No attention to detail. The morons left my black Subaru in the hot Arizona sun to dry. Yep it dried with huge water spots baked in. Pathetic! Irresponsible! I read them the riot act as they handed me the keys. Hey guys! Do ya see anything wrong here! Save your $ and go elsewhere. These guys are douche bags! I've been to numerous car washes in Southern California where I lived 3 months ago. Far superior and much better value for the $ read more

Terrible customer service! Few months back bought several services oil change etc, including a car wash booklet first car wash went fine second time using they tell me I was Not charged so I now need to pay 79$ even after admitting it was their mistake? I said what do I owe you for today because I am not coming back here! read more

Having recently moved to the area, I was looking for a good auto wash company. I tried Cobblestone which is within 1/4 mile from my house. The work is awesome. The attention to detail like I haven't seen in a long time. Mostly I'd like to give a shout out to Cassandra Gutierrez, the front office cashier. Happy, bubbly, eternally smiling and most of all accommodating. A business should always have a face. You guys couldn't have done better than to have her be the first one a customer interacts with. read more

After my last review, I realized how much the owner cares about his customers experience.... They offered to retouch all the spots that weren't cleaned the first time. And for that I am satisfied. But I still feel that to be fair and honest, interior detailing prices need a little adjustment. Thank you Cobblestone for caring, it made me thankful for true customer service. I think I will be making huge batches of cupcakes for both you Alma School and Val Vista locations :) read more

GM is the worst along with the DM. Both where very unprofessional when one of the employees decided to write dick sucker on the back window of my car and my 9 year old son saw it once we got home. Long store short the GM said it wasn't one of the employees. I asked to see the cameras he gave me the camera angle that was furthest away. You could still see someone writing on it when it was in the bay getting the oil changed. I said thats not wright you can see someone writing on it he like nope I can't. He said sorry nothing I can do and kicked me out. I then called the corporate office and the DM said was sorry not giving two sh*** if my young son saw this or not. Long story short don't waist your time going here especially if you have young kids these guys don't care one bit about you or your family. read more

Cobblestone always takes car of my car. The customer service especially management is amazing. They are always double checking to make sure my car was cleaned to my expectations. read more

My wife and I were at the location this morning and have an unlimited plan. I have been going to this location after your location on Alma School and Germann Rd, locked my keys in the car and let my car run for about 20 minutes or so without notifying me as we sat in the lobby waiting. I attempted to cancel my unlimited plan but of course that took a couple of weeks and finally someone called back and talked me into taking 2 months at half price, which we did. Now on to today, we paid an up charge to our plan and noticed that the car, 2021 BMW X1 was ready in about 7 minutes after we drove thru to wash. Once inside the car, we noticed, the car had not been wiped down on the inside, the windows were dirty, and the interior did not get vacuumed. Also the rims were not touched. This is very disrespectful and a waste of our hard earned money. Since, I do not expect anyone at your company will address this in anyway, my next step is to post my experience on all review boards regarding this experience I can find, the consumer should not be treated this way. How do you propose to rectify this situation or are you simply do what you always do and ignore a customer's valid complaint? read more