Randall, was very professional, respectful and knowledgeable. He was good in letting us know the…read moretime he would arrive and the approximate time he would be done. Also, informed us of the current services rendered and the future services under the warranty. I am hoping this will take care of our problem and we believe it will. Thank you

If i could give 0 stars i would! I would not recommend this company to anyone. They scam people!…read moreCome to your door and scam. Had a guy come to our door told us we could do a ONE TIME SERVICE!!! He sent a guy out a few days later that was in August. It's September and i'm getting charged for a service we didn't even receive nor asked for. $58.46 we were charged. Called the billing people, Rude guy! Told us we had to pay a $200 cancellation fee!! Like are we joking rn? I'm flabbergasted cause why tf are you trying to charge me a cancellation fee on something i only agreed to ONE TIME SERVICE??? And then charge me for a second service i didn't even receive. SO basically the billing guy told us we had Two options either pay the $200 cancellation fee or set up an appointment for someone to come out and do the service and not get refunded our money! So it's a scam don't agree to the service or sales person. This company is a joke.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Helpful, friendly. Experienced, on time and fair priced. What more could you ask for? This company…read moreis truly a go to for your exterminator needs.

From my initial service, it's a yes from me. We recently purchased a house, and if you're anywhere…read morein Houston at the moment you already know why we needed extermination services. This time of year, it's common to come across ants, roaches, and spiders, all of which we wanted...well, outside of the home by the time we moved in. I went with TruForce for two reasons. 1. The competitive pricing, and 2. The responsiveness and professionalism of the team. Request-a-quote on Yelp is thus far 3/3 for me. As others mentioned, these folks are responsive, polite, prompt, and professional. I needed assistance within a few days, and they were on it. From request a quote, to a quick phone convo, booking online, a courtesy call before arrival, and a quick educational termite prevention and extermination servicing, this team has a way of making extermination quick and painless. Jaden handled our termite prevention installation and Steven handled our extermination services. I'd recommend both. Fast forward 6 months, would still recommend!

We contacted them first and never follow up with us, not even to schedule. I guess they weren't…read moreinterested in our business.

Jaylen was very professional and nice. Explained all the services and answered all my questions. In…read morethe service date technician showed up promptly and calling me to let me know he was in his was. This was my first experience with this company. So far so good!

Family owned Rapid response…read more Friendly and knowledgeable Great and rapid service For any recurrence of problem treatment performed without any additional charge

Pam and Armando came today and sanitized our laundry room . They pulled the washer and dryer out…read moreand thoroughly cleaned and sanitized the area that was invaded by rats . They did an excellent job! Pam had come alone previously and tried to do this job by herself but really needed an additional hand moving the washer and dryer. Armando had also come previously to help set traps and seal weep holes . Both of these technicians and the other team member , Ian, did an exceptional job helping get rid of the rats! We are very happy with the service we received from all of them !! Highly recommend them and Biotech!!

The guys at the Houston area location are top notch. Not only were they professional and very…read morethorough, they made me feel valued as a customer. They were exceptionally considerate of my situation and were absolutely the kindest of humans! I would like to give a special shout out to 2 technicians, Jimmy and Tyler! The amount of care and concern that they exhibited was only topped by their willingness to go above and beyond to help with my situation and pest control! Joseph, the manager, is a king! He definitely was there every step of the way to make me feel heard and seen. Without these guys, I'd have been a wreck had I used any other company. 11/10 would recommend!!! Thank so much yall!

Update: disappointed in the fact that we paid about $800/year for pest control and still have bugs…read more We have called them back out and service is always kind and comes & sprays something.. but nonetheless we still have bugs. Original: I had honey bees INSIDE my house (and also a crawling baby) so I obviously had a small heart attack. I quickly searched Yelp for pest control and chose this company based on their high reviews. I spoke with Cyndreka Harvard (the assistant manager) who assured me that she would come out ASAP. She even gave advise for how to temporarily handle the issues until she arrived. Once she found & resolved our bee issue, she gave us info on other issues we weren't even aware of that could have caused severe damage to our home. She was extremely professional and knowledgeable on the issues we were facing and how to eliminate them. This was my first experience with Truly Nolan but my third experience with pest control. I will absolutely use and recommend Truly Nolan and Cyndreka in the future. P.s. they're the com with mouse cars!

Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

"Avoid this company in Houston, TX. They always make excuses to reschedule and provide terrible…read moreservice. Would not recommend.

Let me just mentioned Mr. Miguel and his team were amazing! And my issue has been solved! Thank you…read moreso much for your service! We were having awful bug infestation, ants coming in our home in every bedroom in every restroom, just everywhere. We've also had wasps coming in our home (very terrifying) we had spiders also coming and we also had roaches in our garage basically everything! I called Mr. Miguel to inform him about our situation he answered all of my questions and my doubts, he was very respectful at all times. He informed me of the two options we had the one time work or even the one year when they comes 3x a year service, Mr. Miguel explained both options very well and we had to do the one year just in case our situation came back and so far I'm writing this probably 2/3 weeks after our treatment and I have not seen no bugs no more! Mr. Miguel employees were very respectful of our home informed us when they were coming in even had cover ups for there shoes! and were very sweet and nice. I honestly recommend Mr. Miguel to anyone who is in need of pest control! Literally the best.

Was a no-show for the first appointment, then was hours late for the two next appointments. Does…read morenot care, does not call to give you a heads-up either, even when they know they will not service your house on the appointed day.

Our trusted pest control company for well over a year and a half now. I am SO happy we found them…read more Reggie and his team of technicians are fantastic. APC is a very well organized and well run company. I love that I can e-mail and make our appointments digitally. They are always super responsive. Their system lets us know whenever it's time to set up our next quarterly pest control appointment and that is so appreciated! The technicians are always super professional and very courteous and friendly. They are always knowledgable and explain everything. Special should out to Jordan and Brad who have serviced my home and are always just plain awesome! I definitely recommend this pest control company. Support local. These guys are fantastic! Their pricing is also very fair for the quality you get.

Would recommend this company for your pest control needs. Never tries to upsell. I hesitantly asked…read morea question about cockroaches fully expecting to get taken for a ride and was told that I don't need to waste my money on any special precautions and that it is normal to see a few bugs here and there. Honest and trustworthy in my opinion. Great customer service as well. Everyone is knowledgeable.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!