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    CMC Auto Group

    5.0 (3 reviews)
    Open 9:00 am - 7:00 pm

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    AutoNation Chevrolet Waco

    AutoNation Chevrolet Waco

    (75 reviews)

    I saw a couple negative reviews but I had such a fantastic experience at Auto Nation Chevrolet that…read moreI have to share it. From the moment I walked in, the entire team showed what true customer service looks like. My salesman was incredibly welcoming, friendly, and honest. He got things started right away, explained everything clearly, and made the whole process easy to understand without any pressure whatsoever. What really stood out was how genuinely concerned they were about helping me make a good, informed decision. He even took the time to share helpful tips and advice for my credit journey and future financing options. It was refreshing to feel like they truly cared about what was best for me long-term, not just making a quick sale. You can tell Auto Nation Chevrolet is focused on building lasting relationships with their customers -- something I honestly haven't seen in a very long long time. It's such a breath of fresh air. I didn't end up purchasing a truck this visit, but I highly recommending them to everyone I know. Great people, low-pressure environment, and real commitment to customer care made the whole experience comfortable, enjoyable, and stress-free. I will always try to do business here. Maybe they will see my review and give me a bigger discount!

    Do not give these folks your business. Found an Acura rdx online on Thursday, called immediately…read moreand found out it was available. Communicated with the salesman Gates the entire time and made it clear I'd be down from Fort Worth (1.5 hour drive) first thing Saturday morning. I got videos of the actual car and thought I saw a few blemishes on it so asked for it to be washed and ensure there was nothing notable to see on the car since we were coming all that way and planned to take the car as long as it was up to snuff. On Saturday morning I texted Gates to let him know I was on my way and 10 minutes prior to opening a sales manager (Joseph) called and asked if we were still coming as another store wanted to sell it. Well, we arrive right as promised at 9 am sharp to look at a car that had scratches on almost EVERY PANEL. Well all of a sudden the car wash didn't work, he was double booked for his appointment even though we very well communicated that we were coming and then took his time to deal with it. We hung around for an hour and then called back and he hadn't gotten anyone working on the issue. It wasn't that it could be resolved immediately but it was the lack of follow up and eagerness to handle the issue when we wasted half our day to go get this car. Absolutely unacceptable service and I will be sending a complaint directly to autonation.

    Bird Kultgen Ford

    Bird Kultgen Ford

    (60 reviews)

    Doesn't everyone hate buying a car? It's just a thing--like death and taxes…read more So when we started to realize our driving habits changed, we began to evaluate our options. Full disclosure: we have had Fords for almost 10 years & we really like all that you can get for the price. We owned one Ford outright and another that was 1/2 way through its note. Over the course of a week, Michael emailed & texted us about our trade-in options and we stopped by once to see and sit in the cars/SUVs we were considering. Our experience with Michael via texting told us he was there to listen and serve us--not drop a sales pitch (as opposed to other dealers' text exchanges we've seen and heard about). The process of looking at cars, discussing our budget, signing the paperwork, and transitioning from our trade in to our new Escape Titanium was both efficient & casual. They want to make a good, lasting impression because they know they are in a smaller market and repeat customers are irreplaceable. We are really happy with our experience there and with Michael. We hope you will be too!

    My son attempted to buy a used car from Bird Kultgen Ford this week. Our family has used Central…read moreNational Bank for years--they're a great bank! We've bought so many vehicles from BK over the years that I've lost count, and they service all of our vehicles as well. The BK Ford sales manager insisted that my son finance the car through BK's bank. He would not allow him to use our bank. It's ashamed that this new sales manager doesn't have a clue what he is doing.

    University Mazda

    University Mazda

    (10 reviews)

    I have been a customer of University Mazda for a while, but my patience has officially run out. It…read moreis clear that this dealership has misplaced priorities. Instead of focusing on retaining customers through quality service, the culture here--starting from the top down with General Manager James Griner--seems to be about harassing people into buying another vehicle. To James Griner: If you spent half as much energy improving your service department as you do pressuring people into sales, you might actually keep your customers. People come back for the service, not the harassment. Speaking of service, the department here needs to seriously step up their game. I recently had my Mazda serviced at a dealership in the Dallas area, and the difference was night and day. Not only was the service itself amazing, but they also went out of their way to wash my car and left a personalized thank-you note on the steering wheel. It was a small gesture that showed they actually appreciated my business. I have never received that level of care or attention at University Mazda. It is clear that Waco customers are not valued the way they should be. If you want to know how a service department should actually treat people, take the drive to Dallas. It is worth it.

    Just bought my Mazda CX-90 from this dealership. Fernando was my salesman and he was the best . He…read morefound me the right vehicle and the whole process was smooth. The staff are friendly and welcoming . The service department is great they get you in and out quickly. I highly recommended them for your next vehicle purchase.

    CMC Auto Group - car_dealers - Updated May 2026

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