I spent a month getting jerked around by 4 different dealers across 2 cities. Finally I find a dealer in Waco Texas, a small market town that also suggests they have the desired car,i in-transit, and expected in a week or two. Having heard this fairy tale before I sat on it for a week. During that time I receive correspondence from their salesman. Not the usual impersonal form letter drivel however. This gent took the time to go out to the lot and created a video introducing himself and the dealership! Huh?. A dealership that actually took the time to personalize itself to me? That simple 5 minutes it took Milton to introduce himself to me impressed me such that I made an appointment to travel the 70 mi. to get a deal done if possible. I'm a no BS buyer who detests the usual carousel of salesmen trying to sell me all kinds of overpriced options I could care less about. I was greeted by Tony no-balony and Milton Uncle Milty. I immediately gravitated to both their demeanor and no BS pricing. In 30 minutes they appraised my trade, cut a deal in principle and provided an honest ETA on the vehicle. But wait there's more. The car showed up in a week ready tp go. We drove up there and my usual car-purchase mentality came to bare. Would the price still be as promised? Loan rate still be at 0.9%? No BS? To my chagrin everything was exactly as promised. Beautiful car, financing fine and then came the surprising finale. Milton wasn't just a sales person. He was a subject matter expert with respect to the extraordinary technology-based user interfaces of the CX-50 TPP. This car has stuff in it akin to that of an F-16 LOL. Milton spent approximately 2 hours deftly explaining all the features in this cockpit! He set up the Mazda app on our cell and connected it to to the car via Bluetooth. His patience was appreciated. His attention to detail was excellent. And he is a really nice guy who desires to make you a customer for life. In other words, he gets it . Tony no-baloney was exactly that. Talked the talk and then walked it. Perfect. And the guy I usually detest during auto purchases, the Finance person was wonderful as well. As I stated in the beginning Waco is a small market venue where you have to earn customer trust. These three did that for me and believe me I am not the easiest person to impress. Simply a great experience. Shame on those other dealers who didn't take to time and effort to earn my business. And a final thank you to Tony no-baloney, Milton Uncle Milty and Chef Williams the money man. read more

Me and had been looking for a Mazda around the Denton area, we went to a couple dealerships out here and the pricing they were giving us wasn't even close to what we were looking for, luckily another friend recommended checking out out University Mazda, we called and talked to Ty and he was able to set up a time for us to come look at the car we were looking for. We drove for two hours out there and I must say that the whole experience was quite pleasing, Tyler helped us out and took us for a test drive, once we saw the car had everything we were looking for we sat and talked numbers and our payment came out around the area we were looking for and it was a couple hundred dollars cheaper per month than the other dealerships were offering. This is a great way of doing business and getting life long clients. We will definitely be back when we're ready to upgrade or purchase another one read more

Took my sons 2007 Mazda 3 in for an overheating issue. Dale & team sent me a video of the multipoint inspection showing what other issues the car had as well as what was in good shape, too. I thought this a great way to illustrate what you need to know. Needless to say, it's an older vehicle so spending too much for repairs is unwarranted. They sent me a quote for each issue with Mazda & aftermarket parts for me to choose from. Took a few days to complete but a fantastic job was done by their team. And, a nice wash & interior clean to go with it that was unexpected & really added to the customer service part. Also, total expense was less than quoted!! Pleasantly surprise! I'm totally chuffed with the experience!!! A++++ read more

Great dealership!! Went with my daughter so she could buy a Kia Sorento last Friday. I was so impressed with her salesman Darrin Locking. He was so easy to deal with and a no non sense guy. It was such a easy Experience that my daughter talked me into buying a new car. My husband and I went back to the dealership on Tuesday. Everyone was professional and friendly. Darrin Locking is a very personal and caring person and made a car buying experience pretty Awesome. Anyone wanting a good car buying experience go to University Mazda and Kia and ask for Darrin. No pressure sales professional. This is the fourth vehicle we have bought at this location! read more

Wow! Where do I begin? Never had such an amazing, honest experience. I was to buy 2 cx5's for my family and the local dealer wanted $1500 more for each car....University kept their word with every detail and delivered my two cars to my front dooth...no haggle or games. First time I have ever had such a great time buying a car....Better yet,,,,The Owner of the dealership called me to make sure I was happy....I dont normally post reviews but they earned it....My salesman Kevin was also a wonderful gentleman to deal with! I am one happy customer in my rocking CX5 read more

I've been buying cars for literally decades, and this was the most honest dealership I've ever been to. Tony made me the best offer in central Texas over the phone, and I drove home with a perfect Mazda that evening. No scams, no gimmicks, no trying to sell me an add on I didn't need. Just a straightforward deal, and some great financing to boot. Everyone was helpful and informative, even set set up the Mazda phone app for us. Don't buy a new Mazda without talking to these guys first. read more

Had a great experience at University Mazda. I was greeted quickly and directed to Tony. He was fantastic! Showed me the options that met my needs then let me drive them. He patiently answered my questions. When I made my decision I was confident in my choice. I love my CX-30! Go visit them, especially if you aren't sure what your next vehicle should be. The no pressure attitude and great staff, not to mention the Mazda lineup, may help you decide . read more

We were looking for a new SUV with good ratings, decent monthly payments and a nice ride. I was offered a good trade in for my SUV. Henry in sales & Danny in financing made the process of coming in, purchasing and driving out actually enjoyable. I would of course loved to have been able to walk in and out within 1 hour, it took 3. If every car dealership could get this process to 1 hour or less I would love it! read more

From the moment I walked into the dealership until I drove away was just over 2 hours. I researched for a month to find the perfect 2nd vehicle and University Mazda and the staff was so wonderful and attentive I will never go anywhere else. read more

Just purchased a Cx5 Signature Edition from University Mazda. Milton Leal was patient, informative and accommodating. Oz Vargas was helpful with running numbers and options. Overall a very good experience. read more

The staff was very friendly and direct in providing service on my vehicle. LT running the front desk made the whole experience smooth, friendly, and hassle free. read more

I would like to 1st and foremost Thank Mr. Freddy Leal. He was patient and didn't try to get to just buy anything. Thank You for everything!!! read more

DJ made the whole car buying experience absolutely amazing! Easiest car deal ever! Would highly recommend him and University Mazda

This is the 3rd car we have bought from them. The sales and service team are top notch. We will continue to go back every time.

I'm a fan of Mazda. Truck, Miata, 3, CX-5, CX-5. Randy. Service manager is an fuktard, sexist pig. Service read more

We got the car my wife wanted at a fair price. You really can't ask for more than that. Thank you.

Smooth process for a trade-in and getting a new car! Definitely recommend. Love my mazda cx-5!