GARBAGE Customer Service ! Will not deal with the turds again! Order elsewhere there's many other mustang website options. Read the other reviews on their customer service....NOT GOOD! read more

I was blown away by the workmanship and exceptional quality of the rear license plate frame kit for the 93-95 Ford Lightning. Every bend , die stamp and curve to ensure a perfect fit were spot on! This part actually fits better than the original one did . The part was very well packaged and arrived very fast. i highly recommend LMR Restorations. Buy with confidence. Thank You LMR read more

Do not do business with LMR. I ordered a part for my Mustang that was close to $500 - I never received the shipment. I filed a case with LMR, they did nothing to help me. I filed a case with the Better Business Bureau against LMR to try to get my part or my money back and LMR never even responded to the Better Business Bureau. I am out 500 and at this point will have to file a small claims case against LMR to get them to respond.. Reference - TX Better Business Bureau BBB case complaint #21576427 against LMR read more

absolutely terrible customer service and technical "advice". Wont return phone calls or answer emails on an $1100 part.

Never had a problem with LMR , they've sold me parts for my sbf setup and even the parts to coyote swap it years later. Things always ship fairly quick if it's not on backorder or anything read more

I've attempted to place 2 orders with both being cancelled by a 3 party system so LMR says. Then I was asked if I had a PayPal account I could use, if my damn debit card can't be run, then I damn sure ain't using PayPal much less do I even have PayPal. I'll go to American Muscle. read more

As far as my personal experiences, they have been positive since day one. I have been doing business with this company since they first opened. They have always taken care of me providing great customer service, price matching on products that they might be more expensive on and great selection. They provide free shipping which is awesome to know! They will price match if they are higher than another company as well. Their sales team has always been courteous and knowledgeable. If the person you are talking to doesn't know, they don't mind finding out! I'm not sure about the reviews below. They seem to be a little deceiving. Mark said he paid shipping on a part but they have been doing free shipping for a couple of years now. So it would seem that his review about shipping might be a little dated. Charles, as far as reviewing product, on the website. I have never had a problem and i do not think that reviewing them first is a bad thing. There is a lot of spam they probably get. Keeping the website tidy is nice. Charles, i have personally had a American Muscle review taken down so i wouldn't say they are any better. They don't review their reviews, but they sure as hell don't mind deleting them As far as my personal experiences, they have been positive since day one. I have been doing business with this company since they first opened. They have always taken care of me. Like always, some people will never be happy no matter how hard you try. Late Model, you guys rock and keep on rocking. You guys are the real Mustang Experts! read more

Late Model Restoration - All my parts for my 06 were from Latemodel Restoration Supply!! - Auto Parts & Supplies Near Me - Waco, Texas

Thanks to lmr for helping me complete my mustang build front wheels that I couldn't find , and other parts I have ordered excellent customer service . read more

Late Model Restoration - Auto Parts & Supplies Near Me - Waco, Texas

I've purchased numerous items from LMR and the customer support is great with I vast selection of product for your late or new model mustang. I had the chance to interact with customer support with quick response and answered all my questions. Great shipping department and overall a great company to business with. I highly recommend LMR. Joe M read more

Best place for mustang parts and the customer service is the best! You guys have a customer for life ( as long as I own a mustang )

Do not believe the product reviews they post on their website. They remove bad reviews, or do not even post them. That is why everything is so highly rated. I find this practice reprehensible and, frankly, it is fraud upon the consumers. You have been warned, plenty of other places to find most of the parts. read more

Their shipping is horrible, customer service is a joke, return policy and warranties are all lies. Buyer beware. There are too many other places to buy Mustang parts. The manager covers for the bad customer service. This place is a absolute joke and I will go without before I spend another dime at this business. Shame on them. read more

These guys are amazing! Been restoring a 1993 Mustang and LMR has all the parts I need. Decent prices, fast shipping, and never had an with any parts I received (which I can't say the same for other parts suppliers). They even have great how-to videos and reviews of their parts so you can make an informed decision and make working on your Mustang easy! They definitely have my loyalty as a customer! read more

Against my better judgment I ordered a couple things for my girlfriend's mustang because they were the only place I could find that kept the parts in stock. Well yeah... both parts received are completely the wrong part. Now I have to go to the pain of trying to get a return going. I will NEVER deal with this horrible company ever again. I don't care if they are the only ones selling whatever it is I need. I'll eat it before I give them one more ounce of my money. Be warned to whoever does business there. Worst company in my opinion to order parts from. read more

I have 2 foxbody cars (notch and hatch). Been throwing a ton of money and parts at the 92 hatch. Spend 2 or 3 thousand on parts at lmr and I have about 1k in parts sitting in boxes for the notch. Getting ready to start on that car soon. Look, my problem with LMR isn't thier customer service, it isn't thier parts available (which comes and goes), it is thier shipping. My issue is the quality of the stuff they sell. I'm tired of it. It's all cheap junk. Every stinking one of my accents are black, the cowl, door handles, metal trim, etc. After one year that stuff is faded near gray. All of it. The tinted headlights are crackling across the lense after just one year. It started several months ago but has since gotten worse. We're just outside the warranty by a few weeks and LMR offered to sell another set at a 7% discount. Seriously? I bought door panels from them and after a few weeks the map cases at the bottom are beginning to pull out. $400+ panels. Not because I use them or anything. I don't put anything in them. The cases are held in with nothing more than staple gun staples. I'm tired of the quality and I'm tired of paying the high prices for it. Heck, I just got a new speed cable and I still can't believe how cheap that thing is. I put it next to the factory cable and believe me, there is a huge difference. My issue with LMR is quality. If you are restoring a car and your going to keep it in the garage or in a special room. You might be ok. If you're going to drive it on occasion (in the sun and sometimes get stuck in rain), your going to have problems. I still can't understand how any respectable car restorer would stand behind these parts at LMR. Done wasting my money. read more

Sure, anyone can waste a lot of their precious time, price-shopping for certain items, BUT it's hard to find LOYALTY... I've proven it time and time again, you can't even BUY it, seems like most companies just don't care anymore. LMR... well, I'd welcome their employees into my home before some of my family members. :-) read more

Late Model Restoration - Complete set arrived mounted, balanced. :-) - Auto Parts & Supplies Near Me - Waco, Texas

Thanks again for the super fast shipping, the great products and great prices. I will finish with my Eibach pro kit and SVE control arm installation tomorrow. Subframe braces will go on towards the end of the month. You guys offer great products and great pricing so I can get my 95 Cobra built up the way I want it. Thanks LMR! read more

Late Model Restoration - Auto Parts & Supplies Near Me - Waco, Texas

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The guys at LMR are awesome. Unfortunately the part I ordered didn't fit as advertised but that is by no fault of LMR. They provided a fast refund no questions asked. read more

These guys are awesome. Not only do they have a larger and better made selection than other Foxbody specialists, their customer service is the best. I bought a lower shift boot that ended up tearing. It was out of warranty and they replaced it anyway. I'll continue to shop with them. read more

I needed a switch for my 2006 mustang convertible. Most parts at other places were very expensive. Ordered it from here for around $30. Delivered in about a week. OEM part. Installed and works perfect. I'll definitely order from them again. read more

1. Your website is a dream to use 2. I love your OEM part selection. 3. I still navigate to "50resto.com" 4. You have the most awesome military discount code and you ship to APO! 4a. I wish the national anthem and bald eagles screaming went off on my computer speakers when I submitted it.... just a thought lol Items purchased: 1 ea - Front wheel hub 1 ea - Wheel hub nut 1 ea - Lower shifter boot 1 ea - Lower shifter boot hardware kit For vehicle: 2004 Ford Mustang SVT Cobra (Screaming Yellow) read more

Absolutely the best customer service I've experienced. I made a mistake by ordering the wrong parts for my car, I emailed LMR once I realized the parts were incorrect, not only did the rep Karson promptly email me back. But provided the information I needed to correct my mistake. I figured I'd probably be out a couple shipping charges and possibly the cost of the new parts. Boy was I wrong. Karson emailed me back and allowed me to keep my incorrect parts and give to a friend or keep myself. But also took the liberty to order my correct parts and expedite the shipping of them immediately, and get this at no charge to me... I was completely grateful and astonished by the professionalism and excellent customer service. I will certainly keep my business with LMR. Thanks again Karson read more

They have a nice selection of products, but it stops after that. Unfortunately the customer service is subpar, send damaged items and act like it's no big deal, have yet to replace parts, and didn't even apologize. I will shop the competition. read more

I have given LMR several chances and each time am let down. Their online ordering system is horrible. When I spoke with customer service they had very little knowledge and when I asked to speak to a manager Clint just told me that they would tell me the same thing he did. When I told him I would spend my $3000 somewhere else, he was ok with that. My husband and I spend a lot of money each year as restoration is our career not our hobby. We will NEVER go through them again. I thought maybe if I gave a bad review directly on their site someone would call me, but obviously they do not care. Customer service is horrible! read more

They have one of the best selections in the country, but they are higher priced on some of their items topped off with a standard $14.95 shipping charge sent a lot of my business elsewhere. Kind of crazy to buy a $19.95 part and have to spend another $15 to get it shipped. read more

If i could give 0 Stars. It would be 0. Since I shipped it to a different address other than my billing, it took them 3 DAYS to verify my purchase and then had to make a signature required. Although they say it can take extra time to verify you address, I can not imagine it takes 3 days to verify the address. Once that happened I had to take off an hour early from work to make sure I was there to sign for the package (essentially costing me more money because I get paid hourly). Once I had got the shipment in, my mistake of thinking they actually included all of the parts necessary for the installation. Not only was the guide tool missing from the upper grille, it was missing from the lower grille as well (Cervini's Upper and Lower Grille Combo). Now I am not sure if it was Cervini's that dropped the ball or LMR, but now i am stuck with my car in my driveway without a front bumper on waiting for them to sort out this whole fiasco. After what appears to be around 15 emails back and forth between me and people at LMR this still has not been sorted out. Buying through this company has been one of the worst car-part purchasing experiences I have ever had. read more

After dealing with the owner this issue has been resolved professionally and with minimal effort on my part. The issue was an error perpetuated by UPS. read more

Loyal customers make small companies grown big.Now, not-so-smart big companies ,without showing understanding & appreciation to those loyal customers, soon lose interest to serve and give outstanding customers service to continue future relationships to all of those individuals who made that empire possible. Foundation to a great business is great customer service! Bottom line is Late Model Restoration used to be my number one parts supplier. Now, due to their horrible customer service, I am done. Good luck guys. read more

Lies about their "research" products. The shipping box clearly labeled "vendor" sent wrong. Pawned them off on me and wants me to pay return shipping. Shopping cjponyparts from now on. read more

I purchased an Ultra Clear SVE fox body headlight kit from Latemodel Restoration, and the lenses turned yellow and were peeling within a year, and needed to be replaced after 24 months. When I tried to submit a review with a photo to caution other customers on the company's web site, I learned of Latemodel Restoration's unorthodox and borderline unethical practice of subjecting all reviews to company approval prior to publication. This practice is not disclosed anywhere on the site including the review pages, and there are no published guidelines as to the criteria they use for approval. When I spoke with them on the phone both times I tried to submit a review, they said they will not allow reviews to be posted that they deem unfair or if they consider the product experience to be extreme. Under their stated criteria, they consider leaving a vehicle parked outdoors in Midwestern weather "extreme", and therefore grounds to deny publishing my negative review. Crazy! The review was not negative to the company, only to the product. Now however, I now take serious issue with their deceptive and misleading business practice. Customers should know that the published product reviews only represent a small percentage of the submitted reviews, and many of the negative ones are never published. American Muscle and Summit Racing do not do this. Amazon does not do this. All reviews are published so that customers can get a balanced view of other customer experiences and decide for themselves which ones to take into account. This is the way reviews are supposed to work, and the way most of us assume it is done. I will not do business with Latemodel Restoration again until they discontinue this very misleading, "let's control the message" approach to product reviews. read more

I was initially impressed with the wide variety of parts LMR offers and eagerly ordered some....BIG MISTAKE. Their online order system is terrible and resulted in them canceling most of my order without notification. Imagine how thrilled I was when only half the parts I ordered showed up. The parts that didn't show up were new brake calipers, which I ordered because I need them - this isn't an upgrade to bigger brakes, just replacing worn out ones. So, my brakes never arrived, pushing back the day when I can fix them. Once I figured out they canceled the order for no reason, I tried calling, but they are only open during normal business hours, aka when I'm at work. It's outrageous for an online retailer to not have a bigger call center window for customer service. So I ordered the brakes again. Payment went through, got another confirmation email, and once again, the brakes did not ship when they were supposed to (today). Just checked my credit card, and guess what - order canceled again, and without notification - AGAIN. The part is now backordered for the next 20 days. I can't wait another three weeks to fix my brakes - and based on how unreliable this company is, it would probably take another three months if I were dumb enough to order these brakes for a third time. Late Model Restoration has really put me in a bind and I have no choice but to spend a little more money at one of their competitors who has a solid reputation. I will not be ordering from Late Model Restoration again. read more

I've spent A Lot of money with LMR and they flat out will Not provide a receipt! LMR was good about getting the parts to you quickly.....But getting a receipt for the parts for records or (God forbid) an insurance claim would happen....you might as well be trying to find hens teeth at the bottom of the ocean. If this outfit could provide me receipts of what I actually purchased with the price, they would be 5 Star. When doing all this work to my car I asked my insurance company about insuring my car for more or what do I do?? Their answer just KEEP ALL OF YOUR RECEIPTS for if something were to happen. I spent THOUSANDS of dollars on parts thru LMR and they won't provide Receipts. Everything else they'd be in the 4 to 5 star range. Spend that kind of money and they won't provide any receipts. I bought a part (that LMR didn't stock) from CJ PONY and guess what came with it???....A RECEIPT with the item clearly stated and the price paid for the item. Pissed in Missouri read more

Bought a diagnostic tool for brother's birthday. Order got cancelled because the shipping address and billing address were different (i suppose noone buys gifts from this sh!tty website?!) GTFO. read more

Having placed several orders with LMR. They are always a pleasure to do business with. They ship quickly and if you, perhaps as I have incorrectly placed an order, they are always quick to help rectify my mistake. No complaints from me. I will continue to enjoy doing business with LMR. read more

Stick with American Muscle unless you like getting damaged parts with no replacements or refunds.

I order a chin spoiler, it came in rough shape, LMR will take no responsibilities and all fault is on me, they are very rude and disrespectful. I gave this company a lot of money but they will get no more. There return policy falls all on you even when it is there fault. Why paid 183$ shipping on a 238$ purchase makes no sense, buyer beware of LMR that will take your money that's all they will do for you. read more

While rebuilding my son's 2002 Mustang GT, I've used several part sites with varied success. By far, LMR has been the best. Reasonable customer service, prompt order fulfillment and competitive pricing. LMR is the first place that I will search for Mustang parts. read more

Placed a 2200$ order by phone. Part of what I asked for was a straight chambered style muffler. The rep recommended the slp "mufflers" I took his advice and went with it. After getting the "mufflers" installed I found they were just as loud as straight pipes. Asked the muffler shop if they knew why and they told me "because they are straight pipes. No baffles no chambers just straight pipes" Had them removed the next day and looked inside and they were correct. The "mufflers" are not mufflers at all just 2.5" into a 4" to a 2.5" out. No baffling or chambers at all. I called the service rep requesting a return and he told me there was nothing he could do because they were already installed and that it was my responsibility to know what I was ordering, but did tell me they changed the description on the website because of my situation. I then spoke to a manager who told me it was my fault and I should have known better but not to worry I could sell them and get my money back. Not sure why I am responsible to get money back on a product that did not match the description of what I had ordered. After several minuets of the manager telling me I was at fault I gave up. They sent me a 25$ gift card which I threw away. If you want straight pipes you don't have to spend 150 to get them, but if you insist on spending that kind of money don't spend it with these jokers. I wish I had not installed the suspension and used the tuner. I would have sent those back as well and given my business to a reputable honest outfit. read more