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    AutoZone

    3.8 (8 reviews)
    Open 7:30 am - 9:00 pm

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    Pep Boys - More damage from them crashing my car while backing it into the garage

    Pep Boys

    (57 reviews)

    I found myself at this store yesterday, not by choice. I got a flat tire in small town Hewitt on my…read moredrive from Dallas to Austin. After Walmart auto and tire declined to sell me a new tire and service me because they do not work on Volkswagen, I desperately ended up here. I had a phenomenal experience here. From the moment I arrived, I was kindly greeted before I even parked my car. I walk inside and was immediately comforted after a brief conversation with a guy named Rick. I told him I need to buy a tire and that my tire was un-repairable based on what Walmart told me. Instead of just taking my money upfront and selling me the tire, he asked if we can walk over to my car and take a look at the tire to make sure it was in fact not able to be repaired. Once he confirmed the condition of my tire, he helped me find the right tire to buy. He was completely understanding of my situation and handled everything with such urgency. I was on my way with a new tire in about 30-45 min. Customer service rating for this place is 5 star, A+.

    THEY CRASHED MY CAR. I wish I could give zero stars. I went in with a small cut in my tire and…read moreasked if they could patch or replace my tire. They told me while they were pulling the car in to the garage, they hit a pillar. They also said they couldn't patch my tire because the cute was too big (it's two centimeters long and I got it patched today by a different auto shop) or replace my tire because they didn't have any of the type of tire I needed (I looked it up afterwards and it's the most standard, basic tire). What a joke. According to Yelp, they've crashed other people's cars too. Beware of this auto shop.

    AutoZone - autopartssupplies - Updated May 2026

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