I've bought and sold several cars here over the years. They have always treated me well. Even when they haven't had what I was looking for at the time they have found what I wanted and gave me a call. I highly recommend giving them a call. Ask for Lawrence Matthys. He is the best car salesman I've ever dealt with. Knows the cars and doesn't do the hard sell. read more

Car was due a b12 maintenance minder. I told the customer service manager David i was aware the car had a small oil leak. I asked how to properly check the oil level on the plastic yellow dipstick. He was not interested in showing me only to try to make a joke out of that. When it came time for checkout he told me the car had the same things wrong with it as in past visits. I was only aware of the oil leak. They are numerous areas needing immediate repair on the service report that were not explained properly. David was not interested in the safety or service needs of my car. read more

I'm sure the cars are great, but the sales guys are not. I've heard sketchy things about their maintenance department too, enough to get me to shop elsewhere. read more

Lawrence with Greg May Honda is amazing!!! He really helped making the purchase of my new vehicle seamless and hassle free. He was so accommodating and helpful throughout the entire process. John from finance was awesome as well. Would highly recommend! Sending all of my friends and family here! We traveled in from out of town and were out the door in less than 2-hours. Loving my new BMW, y'all are truly the best! read more

I attempted to purchase a 2024 Honda Pilot that Greg May Honda advertised online for $44,319, clearly marked as Honda Certified. When I asked for an out-the-door price, the dealership added a $995 "certification" fee--despite the fact that the vehicle was already advertised as certified. I believe this violates both Honda's Certified Pre-Owned (CPO) program rules, which prohibit charging separately for certification when it's already advertised, and Texas Administrative Code §215.241, which requires dealers to include all dealer-imposed fees in advertised prices, except tax, title, and license. I objected and the GM agreed to remove the $995 certification fee but then added several new charges totaling around $500, including: A dealer reconditioning/prep fee, A documentation fee, Dealer inventory tax. These fees were not disclosed in the earlier price quote and, I believe they should have been included in the advertised price per Texas law. After further communication with the general manager, Kyle Binner, the dealership refused to correct the pricing and ultimately refused service entirely, which I believe constitutes retaliation against a consumer raising valid legal concerns. My only goal here was to buy this vehicle at the advertised price. This review reflects my documented personal experience and is protected under the First Amendment and Texas consumer speech laws. read more

Buying our Odyssey at Greg May Honda was a great experience! Lawrence Matthys was fantastic to work with, and the whole process went quickly and smoothly. We're very pleased with our new minivan! read more

I'm trying to schedule an oil change and the guy behind the desk acts like he doesn't want to promote business for Greg May Honda. He certainly doesn't want to do any business with anybody since all he does is calls me by my wrong gender (twice) and doesn't want to book a service at all!! What kind of a place is this that doesn't want YOU as a CUSTOMER?!!!! read more

Just want to warn you people. The check engine light came on in my Daughter's Accord. Naturally for safety, we took it in to our "reputable" Honda Dealer, Greg May. They ran a full diagnostics, and a multipoint inspection (remember this). They diagnosed several problems. We authorized the most urgent. Now remember our concern was/is my daughter's safety. Picked up the car from the repair shop Friday morning and my daughter took the car (supposedly fixed) to Dallas for the weekend. On the way, the car overheats and she breaks down on the side of I 35 just outside of Dallas. Turns out technician didn't secure the radiator cap and the fluid spewed out. Called David at the shop and his response was, "it wasn't me, I didn't do it". I can understand mistakes but the blatant denial is my issue. I can accept mistakes, but a denial destroys trust. I will find another place for my car repair from now on. I would encourage the same for anyone else. Again, the issue is not the mistake, but the blatant denial of any responsibility at all. read more

I should have come here to see these terrible reviews prior to having my ac fixed on my 2017 civic at Greg May Honda. Do not get your vehicle serviced here, drive to Killeen or Dallas instead. 2600 to fix my AC. Service rep made it look like she was doing me a favor by having warranty replace "some of it". I wish I would have just paid their 350 diagnostic on it and gone somewhere else, but she told me the car was "in pieces" and would take a while to put back together. I only went to a dealership in the first place because components were under warranty due to being faulty. Lesson learned. Now I'm out 2600 dollars and they broke the marker light on my bumper. read more

Greg May Honda - Broken bumper - Auto Repair Near Me - Waco, Texas

My mom went to Greg May because she thought her car battery was old. Christina was the service person who helped my mother. She told my mother that her battery was not dead, she just needed to drive the car more often. My mom is elderly and only drives to pick up her groceries and back home. My mom's car is a 2013 with 40,000 miles on it. Christina informed my mom that she needed to have all her fluids drained and replaced, but no price was given to my mom at that time. So, she made an appointment for that to return. On the day she took her car in, Christina said it would be a few hours. When my mom got back to pick up the car, she went inside to pay. Christina gave my mom a total of right at $2000.00. My mom was shocked. She is retired and lives on a fixed income. There were 2 other people in line behind her and she was frazzled, so she just paid the bill and walked out. She got home and looked over the bill. The fluid replacement was around $700. The rest of the charge was for a "tune-up" on her car. She called and talked to Christina and told her that she didn't authorize them to do anything but drain and replace the fluids. She asked her why she would agree to pay $1300 for a tune-up when she rarely drives the car. Christina just said that the car was overdue for a tune-up. My mom told her that she didn't authorize that service and she wanted a refund. After several calls to her with no resolution, I got involved. I called and was told Trent Fedro was the service manager, so I left a message for him to call me back several times and he has yet to return my call. This all took place the week of Thanksgiving. Be careful if you take your car here for any service. They will literally rip you off! They should be ashamed of themselves to do this to an elderly woman on a fixed income. Needless to say, we will not be back and I will tell everyone I know that they are crooked. read more

Long story short: DO NOT GO HERE. They will lie, act honest and sweet until they get what they want and then act like nothing ever happened. If you feel like reading my experience... here you go. - went to look at a car on Friday. Ended up loving it and submitted an application. Told us they worked with our credit union all the time and shouldn't be a problem (other than the fact Greg may Honda checked my credit AND the credit union so it was hit TWICE. Would've been nice to know they would check it too.). -asked if we could keep the car over the weekend and see how it drives. Said we could keep it until Saturday at 1 pm because JOSE said in case someone else wants to buy it. Keep in mind they're not open Sundays. Someone would have to buy the car between 1pm-7pm, get approved and sign all within that time. - Saturday and Sunday pass with no word from Jose or the dealership. Finally Monday comes and we're approved! (At 10am) Credit union calls the dealership multiple times trying to reach the manager, or anyone who will help. I call the dealership and Jose 3 times. Each time I am told he is busy. Including hearing his name yelled across the showroom and the man on the phone very suspiciously saying "he's... busy... he's on the phone" funny because he can't take 30 seconds on his phone to text me back to give me an update. -I call 2 more times. Nothing from Jose. Simply asked him for an update. I JUST WANTED TO BUY A CAR. never thought it would be so difficult to literally pay someone. - 7:20 pm on Monday AFTER THEY CLOSE I get a text from Jose saying he sold the car before he knew our application was approved. If he sold it Saturday, I should've gotten a text saying he sold it so I didn't waste my time. If he sold it Monday, he should've told me so me, my dad AND the credit union didn't waste their time. - their excuse makes no sense. You'd have to sell the car faster than someone can get it approved or it was already sold and I was being led on. Either way there was NO REASON to deliberately ignore me. A waste of time. Double hit to my credit I'm trying to build. - oh did I mention the person I called told me Jose was a bad salesman and laughed? After he yelled out Jose's name in the showroom. Really professional. Are y'all really that bored? Or just hate your lives that much? Something tells me 90% of y'all are divorced with kids that never speak to you because they hate you and you still believe you look as good as you did in the 1960s before your stomach overhung your too tight pants you got from kohl's on sale BECAUSE YOU CANT SELL A DAMN CAR. GROW TF UP. read more

Greg May Honda - Auto Repair Near Me - Waco, Texas

Beware of this dealership. They are the only dealership within 140 miles of Waco and they act like customers should be thankful of that. They have consistently screwed up my service appts. They once put the wrong fluid in my differential causing problems. They consistently overcharge and make it very difficult to go over the invoice. If you make any complaints, they will blacklist you forcing you to drive 140 to the next closest dealership. The worst thing is the wife of the owner hurled personal insults and attacks on social media when I spoke out about the service. Horrible dealership. Avoid if possible. read more

Update: my AC in our 2012 Honda Odyssey still doesn't work and the GM now the Owner has returned my calls, I have left around 20 voicemails with each. $2900 gets you absolutely nothing here, they will steal your car, do work without prior approval and then hold your car hostage until you pay for services that did not resolve the Problem. BEWARE OF THIS BUSINESS!!!! read more

This dealership has gone above and beyond in customer care. JR and Christina ( the hot pink lady) have treated us well. We are grateful for their professionalism and kindness. read more

Greg May Honda - The hot pink lady's contact info. - Auto Repair Near Me - Waco, Texas

I was shopping for a jeep looked on their website. Found one with everything I liked. I trusted in the dealer's notes that everything was going to be there when I got home the soft top was missing. what they put on their website, this is not manufacturer notes. This is the dealer notes. They charged me 500 for a soft top and I did not get it, this is the second vehicle I have bought from them. I will not buy a third My daughter was going to go there to buy her a car and I told her to not go there. I would not send my worst enemy there. Do not go to this place the general manager Kyle was so hateful and rude. I don't know how he is still able to hold a job there. read more

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I wrote a rev a few weeks ago and now I need to add more. The car has even more issues!! The EPC is going out. Not an easy fix or issue. I'd give this company zero stars if it were possible. read more

Travelers stay FAR FAR away from the sleazy service department at this dealership. Had an accident overnight in Waco in transit on my way from Houston to Dallas. I figured it would be more pricier but overall a safer option to go to a reputable dealership that specializes in my brand of car. With the accident happening late at night & being in a new city for the first time I figured towing to this dealership would in my best interests. I was absolutely wrong. First off, they don't have an overnight drop off which was a minor inconvenience but not the worst thing in the world. Paid extra to the towing company to have them hold it overnight for abit and send it in to the service department of this dealership in the morning. I knew when I got the total price of the service it would be inflated as it was a dealership. I wasn't expecting $3500 inflated though. Despite the pricey tag I hadn't really a choice so I went through with the fix so I could be on my way back to Houston. Now, if the story ended there and I had paid $3500 to fix the car and happy carry on it would not have warranted a one star review. To my dismay my car literally stopped in the middle of the road 2 days after I had gotten it fixed. Had to go through the whole towing & service process at my local dealership in Houston to find out that my transmission was dead. On top of that the dealership in Houston came out with a list of even more problems that they hadn't caught with the full inspection done at this place. This dealership fails to take responsibility of their actions and has left me with such bitter regards towards them. No refund or coverage in fixing parts they said were "100% okay to drive." The true cherry on top is, as other reviewers have mentioned, absolutely NONE OF THE STAFF WEAR MASKS. They have the sign indicating all customers "must wear masks," however, not a single employee of Greg May Honda had a mask on themselves. I have no reason to ever step in an establishment like this ever again. read more

My son had an AC issue and after getting the run around from the warranty they are supposed to honor they kept saying the part is coming and they put Freon in it which didn't last, he called back several times, same answer , waiting for part. That was over a year ago. What a pathetic franchise. I hope reap what you sow. read more

I bought a VW Jetta for my daughter from Greg May. The salesman told me every used car must pass a 40point inspections to be sold. This car had been on the lot for some time. When we arrived to pick it up, one of the back tires was way out of alignment and wearing unevenly and another tire had clear sidewall damage. I pointed these out and he said nothing could be done to address this. The car was "as is". How did this pass the 40 point inspection? Basically they sold a car with tire damage that if I brought it to the service department, they would have told me to not drive on it because it's not safe. I'm not even sure how this passed the normal vehicle inspection. It's my daughter's first car and it was her Birthday so we bought the car and replaced the tires. read more

Greg May Honda - Auto Repair Near Me - Waco, Texas

I bought a used car my teen in January 2022- i told my salesman I want something affordable and in good condition- it's his first car we don't need anything fancy; when we went to the oil change we found out the hood of the car couldn't open!!! Now I am try to break even and can't for 11K this is a just crap! I can't even get 5K for it -- never again will I ever buy from here read more

I went here being an out of state college student and to keep my Honda warranty I need to get servicing with a authorized dealer. I come here and the second I walk in I am belittled and called "Baby" and not addressed in any professional manner. This team works to try and sell you anything under this sun and did not take my concerns (which two people had said were present on my vehicle) into consideration, they will up charge and try to scam you for every penny in your pocket. BE AWARE WOMEN/YOUNG FOLK/SENIORS. I'd rather drive to Kileen than go back to this buisness. read more

greg may honda was very unprofessional. we clearly stated we didn't want a car that would have 300$ or above car payments and yet they kept showing us all kinds of different cars that were out of our price range and we told JR nugent 3-4 times our price range and what we wanted. also not only was it not in our price range but every single car was messed up. paint scratched ,window wouldn't stay rolled up ,didn't blow hot air, crack in the front window. we decided to go with the nice car that had the crack in the front window cause they said they would fix it for free. yet we had to drive back up the (which it's a hour away from us) to get it fixed ,then played hooky and said he has someone who can come do it around us. my mother began the paper work and all that ,and went to the guy who finances everything. he was VERY rude. told my mother to "get off the phone with your brother" she began to have second thoughts and if she should get it. she wanted to stay in a budget and they kept pushing to go higher. the guy then got even more rude ,snatched all the papers up and disappeared. JR nugent how so ever decided that wasn't okay. he began to tell my mom. "i'm baffled why aren't you getting it" ,"I LET YOU CHOOSE YOUR CAR ' i spent all day with you" and before that he kept coming back to his desk talking very rude about my mom saying "she's freaking out in there " and "hope i didn't sit here for nothing" also telling her that it's not ok that's she's not getting the car and that it may be okay for her but not for him ,that's word for word. so already i was angry. i said why are you saying you let her pick her car this is a car lot that's what you do. he got so angry and i said a grown ass man is throwing a temper tantrum and he LOST IT he started screaming get out and all of them started talking shit to us and yelling at us. read more

Fantastic! Top to bottom! Exceptional service! Appreciate Antonio - your off to the top buddy! Who doesn't love to buy anything from someone they "like" !!! If you're reading this ask FOR Antonio if you want a great experience in buying a car! New or used! read more

My car buying experience was smooth- which has never happened. I hate to see some reviews that state their experience was different. We did end up having a conflict with our used vehicle but when we went up there to address the issue- they sincerely sought resolution and to make things right. I think some of the circumstances in previous reviews might not have gone through the channels to find the outcomes they were looking for. I truly believe that the GM and our salesman -AJ were very genuine, not pushy, very respectful in our decision making process and truly embody the trusted Greg May name. read more

Go elsewhere, they are screwing me now as I write. Definitely regret it, but we are from out of state and our college student needed an oil change. read more

Professionalism. Customer service. Friendliness. Three things that I experienced at Allen Samuels Dodge Chrysler Jeep Ram yesterday. I'm sad to say, three things I never encountered at the local Greg May Hyundai dealership over the past FIVE years. We still have our first Hyundai, which we purchased when Waco Hyundai owned the dealership. Let me preface my true story by saying we were loyal customers and still would be, but for $118, they lost our business. June 12 Mike took my car in because the muffler was making a noise. We were told it needed a clamp. We were told driving it would be ok, that it wouldn't hurt a thing, and that the part would arrive the following week. Mike gave them our cell numbers, which they already had. The next week, no call. Week two, no call. Week THREE, I called and asked for the service department. After 25 rings, I hung up. I called back and asked for someone in the parts department. Again, ring, ring, ring. No answer. I told Mike, "I bet someone in SALES will answer." I call back and ask for sales. BINGO!!!! I get a bite! I won't reveal his name. He's innocent. Just remember, someone in sales will always answer. They want to make a sale. I asked him if the service and parts departments were closed. He said no and transferred me to a direct technician (mechanic). Another BINGO!!! This guy knew nothing about the clamp and laughed when I asked if Sam ordered the part. I finally get Sam on the phone. He can't find my paperwork or my order. It's complete silence for most of our conversation. He's "looking" for it. In the meantime, I'm describing my car, giving him the entire rundown. Yada yada yada. I finally get, "Oh, here it is." I'm thinking, "My clamp!" No, he said, "Where it was ordered." This is week three, mind you. "I need to call them," he said. I asked that he call me with an update after he spoke with them. That was a Thursday. I got no call that week. Week 4. Monday. I call and Sam answered!!!! I go through the same scenario. He can't find it. Silence. I even tell HIM what I need. A clamp for the muffler. I couldn't believe what I heard next. I had the call on speaker as I wanted Mike to hear how my conversation was going. I can't make this up!!! Sam, the parts manager, tells me the wrong part came in and, "WHEN HE GETS TIME, HE WILL ORDER THE RIGHT ONE." WHEN HE GETS TIME? Are you kidding me? Mike takes the phone and tells him he needs to FIND TIME. His exact words, "I need you to FIND THE TIME, Sam." SAM HUNG UP ON US! Again, I can't make this up! I called back IMMEDIATELY. The young lady who answered the phone said, "We're having a great day at Greg May Hyundai. How may I direct your call?" She then tells me everyone I need to speak with is in a meeting. Wow, that was fast. So Mike leaves a detailed voicemail for the General Manager, asking him for a return call, or, better yet, news that the part had been ordered. We received neither. So let me fast forward and wrap up our seven-week experience by saying, they lost a loyal customer over $118, the cost of a simple clamp. Which, I was later told, they could have bought at Auto Zone. C Copeland read more

WARNING!!! Do NOT do business with this place!!! My Honda was under warranty. They promised they would call me soon to tell me their diagnosis. They did not call me for over a WEEK!!! They said they were too busy to get to it!!! They kept my car for three weeks!!! They refused to give me a rental!!! The manager hung up on me and refused to speak to me for days!!! I called several times wanting an appointment with Greg May. They NEVER called me back for an appointment with him. After almost a month they finally repaired my car. Greg May still will not speak with me. He seems so nice on his television commercials but he's an uncaring hypocrite. When I picked up my car I told them I will take my car to Dallas the next time. NEVER step foot in this place!!! read more

We found the right car for us with the help of Dalton a very knowledgeable and helpful man. My wife and I enjoyed getting acquainted and walking around the lot. We we're a bit surprised to find a vehicle we weren't planning on buying. Though Honda was our first choice we decided on a 2017 Kia Soul. It's hopefully a better match for our needs. Go to Dalton if you want a positive experience, he'll take care of you. read more

Every bit of service to my car up to this point was done by this dealership. If I could write a book about this service department it would be a long and terrible one. So I'll start from the beginning, the second time I ever got the oil changed on my brand new car I noticed an oil spot on my driveway, I crawled under my car and the oil drain plug was loose. Had I not noticed and all of the oil leaked from my car it could have cause irreversible damage to my car. The second time my car was in the shop it was throwing codes left and right (21,000 miles) instead of searching for the actual problem I was given a $2,200 invoice for parts that were nowhere near close to the problem. In actuality my car needed a new cylinder head. The third time my car was in the shop was after my new cylinder head was put on, after only 20 miles and not even 1 day of driving my car broke down again and I had to get it towed back to the dealership for apparently a new set of spark plugs. I suppose they couldn't have just done that when they replaced the cylinder head... Fast forward to today 10/31/2020 I noticed a HUGE oil spot in my drive way and when I checked the oil level, there was no oil on the dipstick. Both the oil drain plug and the oil filter were tight and not leaking oil so I can only assume some major gasket burst. I haven't had it diagnosed yet but my car will be taken to Cleo Bay Honda NOT Greg May. Trent Fedro is the most unprofessional and rude person I have ever had to deal with. When the review on this website was noticed he gave me a call and demanded that I come up to Greg May and speak to him and that he would "probably tell me to tow it somewhere else, he would not touch it" (his exact words) I guess reviews are more important than fixing the actual problem. I have never in my life dealt with such rude and incompetent people. Save yourself some time and the raise in blood pressure and go ANYWHERE else. read more

If your looking for a car you need to go see Tiny he will treat you right

Simply wanted to do a test drive. The sales manager wanted to do a whole credit check before hand and when we gave bar minimum info he told the salesmen loudly within 15 feet of us "why are you waisting my f@$king time with this". Then the apologetic salesmen told us I'm sorry you would need a significant down payment, did not even let us get in the car without more info. Never shopping with Hyundai again if this is how they treat customers. read more

I tried to make an appointment for routine service in early September but after being on hold for 10 minutes, I was told my service was terminated. I was told to call back on Tuesday and talk to Trent or Allen. I called back and left messages but no one ever called me back. I had taken my car there in June for service on my automatic seat not responding to the remote. I stopped one day before to see if I was making an error in setting the memory. The lady technician tried a couple of things and we made an appointment for me to bring in the car. The next week my husband followed me there since I had to leave the car. A male technician was very gruff and stated he needed both remotes, I was not happy but did not raise my voice. I commented that it would have been nice to know that I needed to bring BOTH remotes before I came. We went back home, picked up the other remote . They reprogramed the memory seat and all was well. I cannot for the life of me figure out why my service was terminated. I was trying to get an answer but no one will call me back. I even left Greg May a voice mail but he never called back either. All I can figure was the technician was fearful I would leave a bad review so he terminated me. My car is still under warranty. I don't want to use Greg May now but would have liked an answer. Susan J. read more

If you want great service and people that really care about your needs, go see Alex. My brother-in-law spoke with him before I went to the dealership and told me to speak with him. He was informative, kind and listened to everything I had to say. When he pulled up the car, he even had the seats heated. He even cleared off the old information on the gps and phone hookup. John in F&A was very patient with me as he explaned the numerous paperwork you have to sign. Fortunately, most of it was just initials, which made it easier for me as I had a cast on my writing hand. I had a CR-V prior to the one I just bought and had superior service there as well. Thank you, Greg May Honda, for making my buying experience so easy. read more

Do not buy from this dealership!!!!! My daughter traveled over there to pickup a BMW. She noticed the check engine light was on and asked about it, AJ told her that it is the gas cap that's all.....ok, so why did you let the car go before fixing the problem?? So long story short, she took it to a local BMW in Midland TX, well guess what.... that's not the only problem why the check engine light is on!!!! it so happens to be a $4,000 fix, so the local BMW service MGR calls this dealership and goes over the problem & how much it will cost to fix the issue so they can pay for it which they refused to pay for it and told my daughter she can travel back to Waco & they would fix it, well she has to work and cannot travel back over there any time soon. So tell me why you didn't fix the "problem" before you sold the car but then you lied about what was actually wrong with it, shame on you & you should be held accountable for the repairs. Hope you rethink this & do the right thing!!!! My daughter has called several times & nobody will take her call, Service Manager, nobody!!! Shame on you AGAIN!!!! read more

After an extended diagnostic & "fixing" my car my light was still on & they then told me I needed my passenger seat belt fixed. They supposedly had just fixed it. Then they said it must b drivers side then back & forth a few more times as 2 which it was. When asked why the extended diagnostic didn't pick up on that they had no clue. They surely don't know how to fix their own vehicles. Or how 2 get their stories right. Again they want 2 know my insurance first so they know how much they can overcharge. I know that trick i was an insurance agent. Poor service. Insulting, unknowledgeable service mgr. read more

I worked with Dalton Turner to buy my new Honda Civic and his service and attention were impeccable. I searched online for a Honda dealer in the area and Dalton reached out quickly to inquire about my needs and see if I wanted to test drive a vehicle--all in a careful manner based on my schedule that always felt helpful and kind rather than aggressive. I should mention that because I was looking for cars online, a variety of other dealers reached out during this time as well, and Dalton's call and service were notable for being friendly and in no way the "hard sell" approach I got elsewhere. Most importantly Dalton wants you to buy a vehicle that you love. He let me take my time test driving several vehicles and when the trim I was looking to purchase wasn't on the lot, let me know that he would hold one for me in the next week so that I could check it out in person before buying it. Dalton never once made me feel pressured to make a purchase without all of the information I wanted, and was always quick with a suggestion or note on various features of the car. Once your purchase is complete, the service did not stop there. Dalton also helped me get my windows tinted the following week and lent me a car so that I could go back to work and didn't have to wait at the dealership. Shout out to Shauna for putting some fun in explaining every feature of my car (there are so many!) before I headed out. Not to mention they support local businesses with some awesome truffles when you finish up all your paperwork! Can't recommend them enough. read more

I bought my 2016 Honda Civic brand new a year and a half ago. At that time, I also purchased the extended warranty, the tire warranty, Gap coverage and the Honda Care Maintenance. The Honda Care maintenance was $1,250 and it is supposed to be good for 2 years or 24,000 miles. The package includes: 1. Oil & Oil Filters. 2. Air Intake Filter. 3. Cabin Air Filter. 4. Tire Rotation. 5. Automatic Transmission Fluid. 6. Transfer Case Fluid. 7. Brake Fluid. 8. Differential Fluid. However, every time that I have gone in for an oil change, they have tried to charge me for all or part of my oil change. They have argued with me over items clearly stated in their contract. I am happy with my car and I would probably buy another Honda in the future but no way would I buy from these crooks again. My niece & her husband bought a new HRV there shortly after I bought mine and they specifically told the finance manager that they did not want the extended warranty. However, when they got home, they reviewed the contract & guess what, they snuck the extended warranty on their anyway. After much insisting, they finally refunded them for the extended warranty. I have heard several other similar comments regarding their crooked ways. read more

I had to get my car serviced but needed to drive somewhere the next day, so I told them. They were very understanding and realistic with the timeline and finished the repairs in one day. I appreciate Christina and Allen's help and their great customer service! Allen even helped explain to me what was wrong with my car and what needed to be done, which I appreciated. read more

The car we purchased from this dealership 3 years ago had 28,000 miles on it. The air conditioner began blowing cold air on one side and hot on the other. Service department indicated it was condenser and offered to repair it for $2,100 after "diagnosing" the issue for $250. Will not be buying another Honda. read more

I called Greg May Honda on Wednesday to see if they could fit me in to install a new battery. The service representative told me that they were busy and the first available appointment was on Monday. She said you can still bring your car and I will try to fit you in. So I dropped my car off at 11:57am. Shuttle service took me back to work (loved the shuttle service). Greg May did not call me to tell me that they couldn't install the battery- I had to call them at 4:12pm. The service representative was rude when I called to check the status. I think my issue is I understand being busy but I felt like she should have called me to let me know that my car wasn't going to be serviced. And if you guys are busy don't overbook at the expense of trying to make more money. Communication goes a long way with me. I will not buy my next Honda at Greg May or take my OLD Honda there for service. read more