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    Closets By Design

    3.8 (25 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Closets By Design

    Home organization

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    The company rep possibly cupcaking me.
    Clark T.

    I wanted custom closets for more space. Everyone was friendly. Just not necessarily knowledgeable or adept at their jobs. As with love, we can't have it all! They didn't cover my walls or floors with tarps, left a drink on my cherry dresser, and took incorrect measurements three times. They gave me about $200 off for my inconvenience and a few closet tweaks, but they really made me feel like they were doing me a favor (insert scoff)! For the record, I had another closet done by them a few years earlier and it was a great experience. Oh, and I think the person delegated to amend things, tried to cupcake me. So, if you need custom closets and a date, look no further (giggles)!

    Bedroom with high ceiling
    Sarah C.

    I had Closets by Design design and install a reach in closest in my bedroom and front hall and couldn't be happier. A designer came in, worked with me for a while and in less than 2 hours had a fully customized design for my space. On the day of install everything went well. I live in a high rise and sometimes it can be tricky with HOA rules and service elevators but they were professional and clean. In every experience I had with the initial service call, planning texts, design and instillation the team was on time and easy to work with. I would highly recommend them!

    New broom closet and mudroom organization.
    Anne B.

    Closets by Design created a beautiful bench and organization system in my mudroom/pantry. Kristie created a bench with cubbies for kids' backpacks on top and cooler storage underneath, and Matt did an amazing job installing the system.

    Bedroom closet

    I was dissatisfied with the outcome of my closet. I wasn't given a basic closet that my clothes would fit into for the $2000 I paid. They trieto nickel and dime me to death. They installed boards for shelves.

    Tonya B.

    They did an awesome job! The installation took close to 4 hours but it was worth it. Thank you for a beautiful space.

    Kim C.

    Avoid this place and go to California Closets. I had closets installed by both. Closets By Design closet is awful. The adjustable shelves are not secured by anything just sitting on a metal peg. I am short and put sweatshirts and sweaters on the shelves. Every time I need one, I have to hold the shelf with one hand and pull the shirt off with the other. If I just pull one off the shelf, the whole shelf comes out at me. The contractor who installed my closet didn't do a great job of securing everything to the walls properly. In some sections it looks like it's barely hanging on to the wall. My shelf has collapsed on one side of the closet because there's too much space in between the pegs now. I only have some t-shirts on the shelf nothing to heavy weighing it down. Even if I did have something on it weighing it down, it shouldn't have collapsed if it was secured properly. The shelf will not stay on the pegs anymore and keeps falling off because the shelf can't reach the other side of the pegs anymore. I don't know if the shelves were just installed crooked and it took some time for it to settle but now the shelf just falls off. I guess it was just easier for the contractor to install it and hope I didn't notice then just be honest with me and tell me he can't install it and drill into the wall the way it should be secured. I was frustrated waiting for them to show up (late and tried to cancel) and the lady who picked up the phone was rude. Had another closet installed by California Closets. Everything was perfect and is holding up while this junk is getting ready to fall off the wall!

    Juliet H.

    Tricia Lothschultz and her boss Michael Comins of the Chicago and Downtown Chicago location were fantastic helping us reach our closet goals. We have a long and narrow walk-in closet. It is only 4 feet wide and 138 inches long. Tricia was very patient in working through the initial design with me in person. After she left, I realized that a dresser had been blocking a steam shower access panel that we had to build around. So we revised the design, and Tricia was patient and accommodating. Then a few weeks later I thought about the design some more and wanted to revise the design, Tricia and Michael accommodated us again. We love the final product! We can finally access all of our clothes and have so much more flexibility and efficiency and everything looks organized and has a place. It really is a dream come true.

    Garage floor

    Just finished our garage floor this week. Installer was on time and very professional. No mess at all. Love how it turned out. From our salesperson Mary to the the finished project was a great experience. We love the look. It turned out beautiful. Thanks Jim and Linda Ross. Bartlett

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    6 days ago

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    10 months ago

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    9 months ago

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    2 years ago

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    We appreciate your review and recommendation, George!

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    2 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    Thank you for the recommendation and the positive review, Kimkea!

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    Review Highlights - Closets By Design

    A designer came in, worked with me for a while and in less than 2 hours had a fully customized design for my space.

    Mentioned in 4 reviews

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    Mission 2 Organize - Behind every successful small business is a group of hardworking, passionate people--and this is ours! 
#SmallBusinessMonth

    Mission 2 Organize

    (62 reviews)

    Lakeview

    If Mission 2 Organize is on a mission to change lives, then consider it 'Mission: Accomplished'…read more(for me at least, and for everyone I have already referred them to)! Which is why I am here: to yell my praises from digital mountain tops! I was (very generously) gifted an early Christmas present from my mom of a full day/organizing session with M2O... AND IT WAS THE BEST GIFT I EVER RECEIVED! It is truly the gift that keeps on giving. **Hint hint, people- Christmas is less than 3 weeks away, if you are struggling for ideas. ;-) Schae and Britney were spectacular! They rolled into my place like two boss ladies ready to get down to business (but not in a scary way lol)! They put on a fun playlist and took charge, which is what I like and needed. They let me help (obviously not required, but desired on my part to learn) and taught me helpful tips and tricks along the way to maintain the organization. Best of all, they knew how to prioritize my projects in the order that made most sense, and maximized efficiency and my time with them. Not a minute wasted and no stone (aka leftover crap I didn't need anymore) left unturned! AND, like, how helpful and convenient it is that they haul away as many donations for you as they can when they leave?! At the end of the day (literally), I had the best nights sleep that I'd had in years, knowing that there was (finally!) a place for everything and everything in its place. Not only did M2O grant me peace of mind, they motivated me to keep going and see what I can accomplish on my own with what I learned from them. And the productivity levels on all the DIY projects I've set aside over the years are through the roof! My home is, now, finally the way I want and need it to be- it is first and foremost, my sanctuary. Thanks to M2O! But don't worry, I would never claim to be a 'Master Organizer' like them though- there are still some projects that seem just too overwhelming to undertake myself...like where do I even start?! SO, I've already booked my next session with them. Can't wait for Round 2!

    Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

    The Chicago Organizer - Hang a grid on the wall if you have a super small city apartment and few drawers and cabinet space.

    The Chicago Organizer

    (69 reviews)

    Lincoln Park

    My husband and I reached out to Terri to help us organize our condo. We have a baby and had become…read moreoverrun with items. I appreciated how easy Terri was to coordinate with - she even did a FaceTime with me before the session to give me some organization product ideas. Amy was our organizer on the day and she was lovely to work with. She helped us go through our master closet in a very nonjudgmental and straightforward way. She helped us donate almost 3 bags of items. We plan on working with Terri and her team again and would recommend for anyone to hire her for your organizing needs.

    Four Years Later…read more.. The Chicago Organizer is still great at helping me get all of my stuff organized and manageable! After I moved house, I had so many rent-a-crates to unpack and return very quickly. I felt overwhelmed and couldn't move two feet without hitting a box, and unpacking by myself was too slow. I contacted Terri again. Terri couldn't come out to personally help me within my limited window of time, but she has fantastic team members. Kammy came to help me, stayed for just under five hours, and we unpacked every rent-a-crate plus all of the cardboard boxes! There is a little left to do in order to make my new place feel like home, but Kammy's help means that 95% of the work is done. I am so pleased with The Chicago Organizer. Terri and Kammy are kind, professional, quite fair in their pandemic requirements, and most of all -- HELPFUL. Money well spent again!

    NEAT Method Chicago

    NEAT Method Chicago

    (7 reviews)

    Goose Island

    I have worked with the wonderful people at Neat Method and I am very impressed with the…read moreprofessionalism and detailed approach they offer. It's great to work with people that not only help you get organized, they show you how to keep t that way. Being organized with everything in its place makes life so much better and more relaxed. I'd recommend Neat Method to everyone.

    I've admired, coveted and (fine, okay) stalked NEAT Method's Instagram for the last several years…read more Finally, I caved and admitted it - I needed help. Brooke, Kim and the NEAT Chicago team helped me during a recent move to organize my "big problem areas" (my words, not theirs) - kitchen, bathroom and entry closet. My previous space *looked* organized, but was really very haphazardly stored - suffice to say, like items were often not with like items, and it resulted in a lot of duplication and chaos. I also was coming off of several years of heavy business travel - resulting in a disaster of a toiletry situation. Tiny. Bottles and Samples. Errrrywhere. Kim and her team spent one blissful Friday basically fixing my life: they arrived in the morning, spent some time talking through my needs/wants/life/perceived problem areas, and then they got to work and I went off to handle bridesmaids duties for a friend's wedding. Eight hours later, I came home from the rehearsal dinner to a choir of imaginary angels singing the moment I opened my front door... Everything had a logical and easily accessible home! I could find things again! They removed some duplicates at my request and donated them, which was a helpful time-saver for me, and left some other duplicates (mainly travel toiletries) in a great new system so I can see, access and use the products I have - and never get into the chaos of my previous situation ever again. If you are even remotely considering hiring them (which I'd imagine you are, since you're here and reading this), do it now. It's absolutely worth the investment, and I'm already brainstorming what other areas of my life they could improve - I'll 100% be using them again.

    Chaos To Order - Tips for a Paper Clutter Cleanse: https://www.chaostoorder.com/blog/paper-clutter-cleanse

    Chaos To Order

    (50 reviews)

    Lincoln Park, DePaul

    Chaos to Order was Amazing! We moved back into our home after 18 mo. & a catastrophic fire. There…read moreare 6 of us. Mom was feeling super overwhelmed getting the pantry & other projects completed. Kiersten saved the day! She came in like a rockstar. We turned a pantry that had a rice cooker next to the 4 boxes of baking soda into something that doesn't give me constant anxiety. She also helped with kitchen cabinets that had been panic stashed during the move. Kiersten was so professional & had a wealth of sources for me. I'm feeling so much better. This isn't the final, final. But it will give you a great idea of what we got accomplished in 3 hours. Bread box & potato container enroute. AMAZING.

    Shout out to Chaos to Order! I recently moved to a new home and felt overwhelmed by the amount of…read morethe stuff that I had accumulated over the years! I called on Chaos to Order to help me purge and organize, and I must say that I was so happy that I did. I highly recommend them for your organizing needs. From the initial consultation, the team took the time to understand my needs and specific challenges that I faced in my new home. They provided solutions and helped me to organize things that I loved and to purge the items that were obstructing my headspace and happiness. I was so very pleased and impressed with this company. They were prompt, efficient and showed a true passion and enthusiasm for what they did. I now not only have organization but also the structure and the tools necessary to maintain a clutter-free home! It brings me joy to walk into my newly-organized space and gives me the motivation to maintain it. Thank you, Chaos to Order, for giving me back my peace!

    Closets By Design - cabinetry - Updated May 2026

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