Our closet design experience from initial call to installation was literally perfection. Our…read morebedroom closet was narrow and had a few odd dimensions but Tammy created a fully functional and beautiful design for us. The person who came to install was so kind and thorough. This was the first time we had a custom closet install and it's amazing.

Have used Perfection Closets on several different projects. Mabel is always wonderful to work with…read moreand has a great eye for design and maximizing space. Augie was the installer. They had put two days aside for our project, however, Augie's hard work and discipline, he managed to complete all three areas in one day all by himself. He was amazing to work with.

Edit to add to the owner's response:…read more The owner is a blatant liar. Also, near blind as he doesn't seem to recognize the difference. To correct his lie, they never offered the free replacement. I initially held the remaining payment expecting them to address the issue, but they threatened me with things like filing a lien. So I paid the remainder. I even paid extra to replace the incorrectly installed drawers, which were flat drawers. The second time, they were installed incorrectly again, differently designed shakers. The result is what the photos here show. Extremely irresponsible. BTW, you are the one who did incompetent job and you want to move on without fixing it? What a joke. --- This was our 2nd time working with them. The first time, back in 2020, went very smooth, so we decided to work with them again for our new home. This time it was night and day. It couldn't have been worse. We chose shaker everywhere, but noticed the design draft showed the top drawers flat. The designer told us it was a glitch in their new software, but they went ahead and installed the flat ones anyway. I asked to have it changed and held payment until they fixed it. Instead, they blamed me for an outcome I supposedly approved, and insisted I pay extra to make them shakers. So I did. Then the final result came out like the photo. There's an obvious discrepancy in the width of the cove area (the sloped section between the outer and inner profiles). The designer couldn't even see the problem. The owner never responded at all. I even filed a complaint with the BBB, and they never addressed it. So the BBB closed the case. It's painful to see them treat me like this when I liked them so much 5 years ago. Avoid these crooks if you can.

After recently moving into a new home, I need one of the closets configured for storage for an…read moreoffice.  Brad from Chicagoland Custom Closets came out, provided options, and offered a terrific solution.  I also had a custom closet that needed to be repaired, which was from another company that was out of business.  Brad also came up with solutions to fix that closet.   Angel, the installer, was efficient and did a terrific job!  The closets turned out great!  Everything was spotless when he was done!  Terrific experience all around.

We've now used All About Closets in three homes we've owned in Chicago! Phillip is the absolute…read morebest. He is super knowledgeable and has ideas for things that would've never even occurred to me. The product itself is awesome and looks amazing. We've had them do very simple supply closets to a front entrance bench/cabinet that was literally the first thing visitors would see, and it was just beautiful. Raul, who does the installation, is accurate and exacting. He takes great care to make things look clean and professional. I can't say enough good things!

Long overdue review for great design, solid craftsmanship, and great customer service! I had Philip…read moredesign 2 walk-in closets (coat closet/guest room). I had Elfa in installed in the primary closet many years before this, but for both form and function, these closets were easier to adjust and looked nicer in my opinion. The price point was also so solid, no premium pricing for a brand name. Almost 8 years later, my condo flooded and the units were damaged. Philip provided a prompt estimate to replace the damaged parts and the work was completed quickly and is like new again! I appreciate his kindness and the way he was able to offer a solution without completely charging for a full closet replacement. Truly, my only regret is not having him do the closets in my new condo, but the builder was using another company and it definitely ended up costing me more for a similar product-- with less ability to move shelves/hanging rods around after install.

I have learned Closet Works is now part of The Container Store, they manufacture their own Elfa…read moreDecor and Preston closets right here in the USA. Made by individuals that take great pride in their work, which is visible in the quality of their products. They do it all, in home designs, manufacturing, shipping and installation. Having their own installation team ensures the projects are installed consistently and correctly. No matter the size of project i feel this company can get the job done right! I have shopped The Container Store for years and they offer multiple lines of closet and storage solutions that fit many budgets, which makes it a great value for any budget. You'll find they not only offer closets, but they have a line of garage organization systems. The quality of the garage systems is spot on. Very good quality! While visiting one of the Chicago area stores, I saw they even have wooden wine racks, work from home office spaces and many more specialized custom spaces. I love their latest lighting storage solutions as well. Very innovative! Great value and a fun place to shop. The stores staff are always friendly and welcoming. I've shopped with a lot of the same staff for years which tells me it must be a great company.

We ordered a media center and a closet organizer for our new home a total price that is in the…read more$6.000 range, for reference. Our "designer" (Patti) was not great to work with, talked a mile a minute, repeatedly spoke over us and had no follow up skills once the contract was signed. In fact, I have never heard from her again, nor have I heard from anyone from Closet Works to date to discuss this situation despite multiple requests for someone in management to call me back. Our initial install date was on December 15th, 2021. On the install date, there were MANY issues the main ones are below, but there are several more more minor issues that need to be addressed: 1. The wall and the locations of the outlets were measured incorrectly forcing the installers to do cutouts to the boards between cabinet sections to accommodate outlets. -- This renders the outlets unusable since the drawers push against the outlets, forcing us to choose a smaller drawer box. 2. Missing parts to the overall design. 3. Incorrect holes drilled in doors for the knobs, forcing us to choose a different design with credit or reorder all 4 of the doors. 4. Other design issues or incorrect parts for the media center and closet. 5. Damage by the installers to our ceiling and floor. This is only the beginning of the lack of any actual customer service and professionalism by Closet Works, their owners or leadership. Once the installers discovered these issues, they told me to "contact our designer." Which I did, and she promptly sent me to voicemail. When she did call back, she was apparently in too much of a rush to speak to me, so asked me to send her an email with all of the issues and pictures and "she would get it taken care of." Fast forward a few weeks (4 weeks to be exact), we had not heard anything. So I followed up with an email to our designer and received an email from the designer that stated "This is all my fault. I'm going to complete the order today. I've been sick then helping others sick. I'm so very sorry. " So ok, fine - I get it things happen. Two weeks later, I have still not heard anything definitive - so I called myself... I was directed to Amanda in service, who is apparently in charge of post install issues.. She informed me that she had not been made aware of any of these issues that needed to be corrected. We are now 6 WEEKS POST INITIAL INSTALLATION at this point. Amanda asked me to send pictures, make decisions about what needed to be done, which size drawers needed to be installed, etc., etc.. A point of note nobody has come back out to the house to look and see what needed to be done so if it's wrong again, that's on Closet works. I did, and guess what - I never heard from here again or any confirmation that we were moving forward. SO...here we are NOW 3 months+ post install and no resolution. We have been unable to use our TV and media center now for 3 months. But I did receive a call this week - stating they could come back on March 23rd and install / fix the items that needed to be addressed, a date that is 4+ months post install!!!! Are you serious??? I've called several times, asked to speak to a manager and never once received a call back, apology, or confirmation that they had started to fix the issues! Also, my floor and ceiling are still damaged and there has been no comment on those issues or indication of repair. It's not worth the trouble to save a few dollars, go somewhere else and save yourself the hassle.

My absolutely fav go to company for closets for years now!…read more Tammy, has truly remarkable eye for space, thoughtful layout ideas/designs and maximized every inch while still looking clean and stylish. The installation was seamless and the final result exceeded our expectations -- our closets are now both functional and visually appealing. If you're considering a custom closet project, I would absolutely recommend working with Tammy and the team!

Easily recommendable ... Amanda has almost 20 years of experience and it shows. She knows her…read moreproduct, was punctual and follows up quickly. Eric was very courteous and the same could be said about him. Both were very professional.

Cabinets, countertops and backsplashes for an entire kitchen and 3 bathrooms were purchased at…read moreCabinets City. I could not be happier with the selection, service and quality of the products. An added bonus was the charming and attentive personality of the owner, BG! Elyse and Ken

While I didn't ultimately choose to buy my cabinets from Cabinet City as I was looking for a…read moredifferent style, they get five stars from me for their honest customer service. I had heard of a cabinet line online that offered a high gloss, flat slab, Euro-style kitchen line. I reached out via their website for a quote based on a cabinet layout I had already planned. Pricing seemed in line with other quotes I had gotten, so I went to see the cabinets in person. Unfortunately, that week that line's distributor let the company know they were discontinuing the white high gloss finish. Derek was very transparent about the situation and recommended against buying the cabinets in case anything went wrong, as they'd be hard to replace. He guided me in remaining available lines and what he would and wouldn't recommend. He quoted a framed flat slab cabinet that would work for my needs, and he even pointed me to a local company that he doesn't sell in his store, but knows was the type of cabinet I'd been looking for. Thank you for the honest and helpful customer service, Derek!

We had a great experience working with Brian and Mike Wade on our custom desk/wardrobe project for…read moreour master bedroom. They were extremely professional from the design to the execution and installation of the project. When we ran into an issue with the size of the drawers they were quick to correct the problem. We were consistently updated throughout the process and the timeline they provided at the beginning was accurate. As small business owners, they wanted to make sure we were fully satisfied with the end result and it truly shows in their workmanship.

Wade Brothers constructed and installed two custom-made built-ins for us, and we couldn't be…read morehappier with the end result. The quality of the construction is outstanding, and exactly what we had imagined when we originally came up with the concept. Mike and Brian were a pleasure to work with -- professional, on-time, and responsive to all of our needs. They are true perfectionists, going above and beyond to touch things up that we didn't even notice. We can't wait to work with Wade Brothers again on a future project, and would recommend them to anyone looking for high quality, custom pieces for their home.

We used Oz and his team at diamON for major renovations, and they did a terrific job. They built a…read morebeautiful all-new master bathroom with elegant mosaic tile, they refinished our kitchen cabinets beautifully but at a reasonable cost, and did many smaller projects. They worked quickly but carefully, and were great to work with. And they were affordably priced. I would highly recommend diamON.

Oz and Mikey built a 3rd addition in our townhome a little over a year back. Oz was responsive and…read moregreat in giving us ideas on how to build out the additional space. Mikey is amazing at what he does and built us a beautiful room that my daughter loves. Their pricing is great and they do a top notch job with quality in mind. We are working with them again to remodel our half bathroom and full bathroom upstairs along with updating our patio deck and upgrading our entryway closet door.