1. Prestige Kitchen & Bath

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Arlington Heights, IL

Prestige Kitchen & Bath

3.6 (19 reviews)
Closed • 11:00 am - 2:00 pm

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Design error

Prestige Kitchen & Bath is a below average shop. Their design, implementation, and quality issues make for inferior results. The contractor is inconsiderate of your concerns and time. Most people are workers as opposed to craftsman. Quality suffers at every level. This is not the shop to deal with if you want to keep your blood pressure down. We kept the same basic layout of our existing kitchen while adding a peninsula, removed 2 of 3 soffits and replaced a pantry with a cabinet unit. In total, 18 'boxes' were installed along with a subway tile backsplash, quartz countertops and a new hood with an outside vent. The existing wood floors were resurfaced. The electric was rewired adding or repositioning several outlets. Existing light fixtures were replaced with recessed LEDs. A new electric panel was installed including 5 new circuits. We worked with a Prestige designer for 9 weeks before signing a contract to get on the cabinet build schedule. It took another 20 weeks for the Eclipse Shiloh cabinets to arrive. Demolition started March 2022. Throughout the project there were 19 different workers doing a total of 250 man-hours of work. 240 hours were completed in the first 8 weeks. The remaining work took another 10 weeks due to defects in work & materials, poor scheduling, and errors in ordering. The project took a year from start to finish. For construction we were assigned Jakub's crew. Jakub is unprofessional, technically weak, inconsiderate and a poor communicator. It was near impossible to get straight answers. Jakub's focus was on keeping all his projects moving without regard for anything else, including quality. We were able to work with the designer longer than other companies before signing a contract. That was main reason for choosing Prestige - we had many of the details already worked out. In the end the design had two significant errors: 1) The designer incorrectly measured one of the walls. Smaller filler panels had to be rushed ordered to make the cabinets fit but now we can't have the pantry and frig doors open at the same time. 2) Jakub only left a 23.5" opening for a 24" dishwasher. Turns out the design was wrong (see pic). One big disappointment is the results don't match the design. On the edges of the kitchen, we wanted the backsplash and upper & lower cabinet sides to all be in line. That's the way it is in the drawings, but the bottom cabinets are off by 3". That is a whopping difference! Measuring after installation, NONE the filler panel widths are the same as in the drawings. The drywall work is horrendous - no seams were feathered so all the dips and valleys they created are very apparent after the cabinets were installed. They created gouges in the wall that were never corrected. The drywall they hung where the old soffits were removed is not 90 degrees to the wall causing the new hood vent cover to not sit flat against the ceiling. Within 1 month ceiling seam cracks showed up where they patched. In their haste, they neglected to patch the large hole. Instead of repairing hole, they mounted a cabinet next to it and said it was OK for me to start painting. After weeks of me prodding, they "fixed" the hole by filling it with Styrofoam pieces and mudding over it. Unbelievable! From day 1, I asked Jakub to keep the existing window wood trim pristine. There was no protection put on the wood and the workers nicked and scuffed the trim. In the middle of their drywall work I had to tape the trim myself to try to limit further damage. Prestige "preps" the walls/ceiling for painting, including primer. It's the homeowner's responsibility for the actual painting. The primer was slopped on the newly installed recessed lights. The wall prep was so bad I had to repaint my satin finish in a 2nd coat of flat paint just to try to hide the irregularities. Prestige uses caulk to hide their poor workmanship. Instead of creating flat walls and ceiling, the gaps they created were filled in with caulk. The caulk between the crown molding and ceiling has already started to separate. Their use of caulk will cause me maintenance issues for years to come. It was obvious Jakub was not going to follow the manufacturer's requirements to use a mounting block for the 35 lb. hood. After failing to get any answers from Jakub, I told the onsite worker I would install a mounting block myself after which he installed one. Also, the hood's operation was never tested. The hood's air flow sensor and air pressure switch were both installed incorrectly which stopped the makeup air vent from opening. I had to test and fix both problems myself. There are many more examples, but space is limited. My advice before choosing a remodeling shop is to be comfortable with all the people you will be dealing with. We shouldn't have ignored the red flags when Jakub first came out to the house before we signed a contract.

a kitchen with a marble countertop
May K.

We remodeled our kitchen with Prestige. I highly recommend them. From redesigning the layout to implementation - this is a one stop shop. Their team of installers, tilers, plumbers and electricians work together like a well-oiled machine. They were very patient with my questions and addressed all my concerns immediately. Who does that? Well, they do and I couldn't be happier! I love my new kitchen. They were quicker than I expected - 14 work days to be exact (they don't work weekends) and great with communication. They replaced parts of my hardwood floors, did beautiful plumbing (thats what the hubby said), added circuit breakers, added outlets and more lighting as well as install new cabinetry. Ron and Jacob were a pleasure to work with. It's refreshing to find a company who cares about customer service and have excellent work ethics. Not just the 2 people mentioned, but everyone who came to do work. They were all fantastic!

Kitchen before.
Monica H.

When we bought our 1920's brick bungalow we loved every part of it...well...except the kitchen. I knew that I wanted to be respectful to the history of the house but with all the modern conveniences. I also knew Jane from Prestige was the right person for the job. I had called around to several places but when I let Jane and spoke to her, I knew pretty quickly I wanted to do business with Prestige with her as the leader. They did such a great job on the kitchen that a year later we hired them to completely renovate our basement. Walls came down, different walls went in and they even put in a full bathroom. I would call them again...I wish I had another room to redo!

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Review Highlights - Prestige Kitchen & Bath

“Ron, thank you for the exceptional service and may I say thanks for the above board service you did for me.”

Mentioned in 7 reviews

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ABA Remodeling

ABA Remodeling

(27 reviews)

We hired ABA Remodeling for a bathroom renovation and were thoroughly impressed with every aspect…read moreof the project. Professionalism: From the outset, the owner, Karl, demonstrated outstanding professionalism. He provided a prompt, competitive estimate, and the final cost actually came in slightly under budget. The demolition was carried out with surgical precision, and the entire worksite was kept immaculately clean throughout the project. Karl and his partner David handled all the work themselves--eliminating the typical delays and coordination issues that come with juggling multiple subcontractors. Creativity and Craftsmanship: Karl's insight during the planning phase helped us reimagine the layout to maximize both space and functionality. He offered thoughtful, practical design suggestions that elevated the final result, guiding us toward choices that added real value. Karl and David brought an old-world craftsmanship and an impeccable attention to detail to every stage of the process. High-quality materials were used throughout, and Karl's network of skilled artisans--including a stone mason and glass cutter--ensured that every component was expertly sourced and installed at a fair price. In short, ABA Remodeling delivered exceptional quality and service at a value that's hard to beat. We had such a positive experience that we're already planning a second renovation project with them.

Used ABA Remodeling for complete basement & master bathroom renovation in addition to installing…read morenew flooring in our living room & dining room. Excellent work/quality with very affordable pricing. Would highly recommend!

Dirty Deeds

Dirty Deeds

(11 reviews)

Needed to have an old, leaky spigot replaced and Jay did a great job. We have had several projects…read moredone to our house and they were by far the fastest to respond and follow through with their work. They came in the afternoon to confirm the estimate and were back the next morning to do the work. The communication was great, we knew what to expect at every step. It was also nice to have online payment options (including credit card). The contract was also online and was comprehensive which I really appreciated. So many contractors have unclear paper contracts, if they have one at all! The process made everything really easy and efficient. We will definitely be using them again!

We could not have been more satisfied with Dirty Deeds. We chose the virtual consultation option…read morevia Yelp and got a response from Jay within 10 minutes. After asking questions to get a better understanding of the project, he gave us a quote and told us he could be out there the following morning. We were astonished at the quick turnaround and grateful since we are looking to put our house on the market in the very near future. When Jay arrived with his team member, Juan, he re-explained what the project would entail and then Juan got to work. Juan ensured everything was covered and protected from the drywall dust/paint drips and worked extremely efficiently. Within 6 hours, our project was complete. As we are looking for a new home to purchase, we will definitely be reaching out to Dirty Deeds for any renovation needs.

Homewise Remodelers

Homewise Remodelers

(43 reviews)

Avondale

I was looking to remodel my basement. I originally contracted with a different well-known…read morecontractor who was claiming scope changes even prior to starting the project. Mostly because they claimed to have made errors in their own estimates. We parted ways and I looked online and found Homewise Remodelers in Chicago. I contacted the owner Miro Klosowski and found him very knowledgeable and very transparent with the costs for things and providing cost trades at each step. Being an engineer, I am somewhat demanding in terms of my expectations for the quality of the work to be performed. Miro had Mario do the work for my basement remodel and he definitely had the precision in his work that matched my expectations. Miro allowed him to take the time to do things right and did not apply pressure to get Mario on to the next project. The highlight of the project was a custom entertainment wall with semi-custom cabinetry and a quartzite counter. When I wanted something additional to what was originally planned for, Miro and team provided various options with different costs for each. Miro regularly checked in with me on the project and made sure I was satisfied with the work being done. I would highly recommend Homewise Remodelers and would not hesitate to use or recommend them again for future projects.

These guys were impeccable. My kitchen had a full remodel & I can't say enough good things about…read morehim & his crew. I would highly recommend & will be using for my bath remodel.

J Home Construction Services - Paint on left side of door trim

J Home Construction Services

(5 reviews)

I hired J Home Construction to demo a powder room, mud and sand walls, paint walls and ceiling with…read moreprimer and two coats of paint. Reinstall vanity with sink, toilet and light fixture. Replace electrical outlet and wall switch. Install new accessories. Nothing in the contract said anything about painting trim and door. Demo went fine but that's all. The mud was applied to walls and let dry, but they weren't sanded smooth. Then the primer and paint got applied all over the trim, door, window sides and unsanded walls. The bathroom door was painted with flat paint which looks terrible because they got paint on the door and they tried to hide it with white paint. The problem is the wall color was dark and the white didn't cover it. Plus they should have used trim paint NOT flat paint. The vanity was reinstalled and the bottom half of the toilet. At this point, after seeing how horrible the walls and the painting turned out we stopped the project. The worker was getting hostile with his tone, kept saying that he's not finished, but when we asked how he was going to fix everything he had no answers. We asked him if he wasn't finished why did he install the vanity. He said he would sand the walls and repaint, but we wouldn't allow that because the vanity was installed and he would get sanding residue all over it and behind it. The owner's nephew came by to see the damage and took pictures. At that time we terminated the project and asked for a partial refund, which we did receive. However, after they left hours later we found a leak under the vanity sink and had to call a plumber to fix it. Come to find out the valve was broken, and it was broken during reinstallation because the broken valve handle was laying on the shelf of the new vanity. Had I have known this I would have asked for a bigger refund because we had to pay for a new valve replacement. This wasn't a difficult project. We bought everything, all they had to do is what we asked and agreed to. They could not provide quality work in the two days they were on the project. I would never hire them again.

John and team transformed our old bathroom shower into a modern "marble look" porcelain tile…read moreshower. His team started work quickly and adjusted hours to our schedule. The were extremely helpful providing design recommendations, quick to complete the project, worked cleanly/neatly throughout the project (no dust and debris anywhere), and were easy to work with. And, their price was the best of the three contractors I talked to. I would highly recommend John and his team. Our shower looks incredible, thanks to John's quality work. I wish we had done this sooner.

4Ever Remodeling

4Ever Remodeling

(128 reviews)

4Ever remodeled our 2 full bathrooms this summer, and the entire process was very smooth. Our…read moreremodeler listened to us very carefully and created very beautiful renderings. He helped us choose beautiful, high-quality materials within our budget. Also, he gave us great advice in choosing the colors that matched our bathroom theme. As for the actual construction, 4Ever were willing to work around our schedule. We were provided a calendar that included the entire schedule. The process was very smooth, and the disruption was minimal. All the workers were punctual, professional, and respectful. Everyone cleaned up the area before they left for the day. We were also impressed with the fact that some of them were even willing to work on weekends to keep up with the schedule. Moreover, the craftmanship is excellent, and all the workers are seasoned and highly skilled. 4Ever transformed our 2 full bathroom with a tub to a very beautiful walk-in shower. We were also impressed with how often and quickly the team communicated with us. Every week the team leader emailed the update and let us know the upcoming works of the following week. Moreover, our team leader always texted me in advance and let us know when the workers were coming. The team always answered my questions right away. Indeed 4Ever went the extra 10 miles for us. For example, after the remodeling was over, team leader stopped by and made sure that everything was organized and clean. We truly believe that 4Ever wants to make sure that their clients are satisfied completely. The care, service, and communication exceeded our expectations. Now we have a very beautiful bathroom, and we are very happy that we chose to work with 4Ever Remodeling. It was very pleasant to work with the team. We have a few more interior projects in the future, and we would like to work with 4Ever Remodeling again.

We paid $30k+ for a bathroom remodel and did not receive the design services, project management,…read moreor craftsmanship outlined in our contract. The contract specifies a clear process: design completion, written client approval, project schedule, parts ordering, then demolition. 4Ever did not follow this process at any stage. Our designer scheduled demolition before the design was approved. When she arrived for the contractor walkthrough, she claimed to not have received my voicemail or email requesting a design revision (included in the contract). She walked the contractor through the unapproved design and attempted to schedule work to start that Friday. When I objected, she claimed this was to stay on schedule with my contract. I had to quote the contract back to her via email, where it states "an updated start date and schedule will be provided during the design process." No project schedule was ever provided, despite the contract explicitly stating one would be. The designer then asked me to approve materials in Buildertrend with no final design, and told me NOT to refer to the design in Buildertrend to visualize my final bathroom because that design is "for the contractors" -- and to instead trust the studio samples. So I was supposed to commit $30k based on physical samples and my imagination alone. On May 1st, we reselected the materials (fortunately we opted to purchase hardware direct from Ferguson, after discovering 4Ever's significant markup) and our designer promised an updated design. By May 15th, my bathroom was fully demolished and unusable -- no design received, no design signed off, and no project schedule. I did not receive a final design until the following week, after email reminders, and it did not reflect what had been selected in the studio. I emailed our designer photos of the tile I had taken in the studio v. the tile in her design and asked her to change it. On May 20th, she said she'd look into it. I heard nothing back until I sent her an email reminder on May 27th. 4Ever had ordered a special-order, non-returnable tile without providing a final design and without my design approval -- disclosing this only on May 28th, after the bathroom had already been demolished. I was then told work could not continue until I approved the design. I left a voicemail with the manager, was promised a callback, and never received one. The tile issue was resolved and we signed off on the design, but problems persisted. A project schedule was never provided at any point, despite being promised in the contract's scope of work and requested multiple times. Our sales rep had quoted approximately 3 weeks total. Shower glass was not installed until July 3rd -- almost 2 months after demolition began. Once we were finally able to use the shower, we discovered a grout crack running from the ceiling down 2/3 of the shower wall. Upper management's response was that this was normal. It is not -- grout failure of this extent within days of installation is a workmanship defect. After I submitted 17 photos documenting cracks and bubbles, a contractor came to repair the work on July 21st. That same day, our PM tried to get us to sign the project closeout document, which triggers final payment. We declined to sign until we could verify the repair held. Our PM persisted, saying defects would be covered under warranty. Despite not signing the final document, 4Ever tried to send us an invoice for final payment. We gave it a week and scheduled our PM to collect final payment. On that day, we received a voicemail, email, and multiple app notifications stating we were overdue, would be charged late fees, and that 4Ever had already contacted their attorney and we would be liable for their legal fees. We later learned 4Ever placed a lien on our home over the disputed final payment. Post final payment and grout fix, we're finding more cracks in the grout. We did not receive $30k worth of a remodel. We received failure to follow contract process, defective workmanship, terrible communication, and legal threats. Do not recommend.

Prestige Kitchen & Bath - contractors - Updated October 2026

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