Our closet design experience from initial call to installation was literally perfection. Our bedroom closet was narrow and had a few odd dimensions but Tammy created a fully functional and beautiful design for us. The person who came to install was so kind and thorough. This was the first time we had a custom closet install and it's amazing. read more

Have used Perfection Closets on several different projects. Mabel is always wonderful to work with and has a great eye for design and maximizing space. Augie was the installer. They had put two days aside for our project, however, Augie's hard work and discipline, he managed to complete all three areas in one day all by himself. He was amazing to work with. read more

This Christmas I decided to give myself an organizational project. By doing so, I was confident that it would significantly curtail my spending on "fashion-related" purchases. After many years working retail and enjoying these killer employee discounts at various places, I realized that my clothes and accessories lacked organizations and were often "invisible" because another pile of stuff would be laid on top of them. It was time to put an end on these "pyramid schemes." In this case, I meant stacking of my shirts, pants, blazers, sweaters, and etc. I found "Perfection Closets" via Yelp. I went on their website, filled out an inquiry form, and was contacted a few days after to set up a free in-home consultation. Carrie was assigned to be our closet designer. Since I wanted to transform the entire room to be a walk-in closet, Carrie took the measurements and asked us if we would like to keep under a certain budget. She also showed us some examples of colors and styles on her tablet. Once hubby and I figured out an available time for both of us, we then contacted Carrie via e-mail for the showroom visit (their showroom is located in Niles, off Touhy). Carrie presented her design in a digital form, explained the details, and together we collaborated to make necessary modifications and additions (scarf and necktie racks were requested). Carrie worked within what our budget allowed. After we paid the deposit (half of the total payment), hubby began to paint the walls with the color that best complemented the color of the shelves (it was "Diva," slightly off-white, or similar to winter white). Once the painting work was completed, I sent an e-mail to Carrie again to determine when the installation would take place. The day before installation, Jimi, the installation manager, sent me a confirmation e-mail and stated that the installer(s) would be onsite in between 8:30am to 9:30am. Jeremy, the young man who was in charge of my closet installation, showed up at 8:35am. He was very polite and was nice enough to pay attention to our cats since he had to make a number of trips to transport the fixtures and tools from the company van. The entire installation, from start to finish, took approximately four (4) hours. Jeremy also swept the floor after the installation and did a walk-through with me. Wow, how exciting! I now have a big room of closet all to myself...except a few shelves and racks are dedicated to hubby's stuff. I highly recommend "Perfection Closets" for your organizational needs at home or at your office. I definitely will be calling them again for making a jewelry island or jewelry room. read more

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It's probably pretty obvious by the # of boutique reviews I've yelped about...I love to shop. And my love of shopping results in A LOT of clothing, shoes, purses, etc. Fortunately, our new condo has plenty of closet space to keep my shopping habit healthy. However, all the closets were just big open spaces with one hanging rod...no shelves, no drawers, etc. If we kept it like this I had a feeling we were going to end up with a lot of purses, clothes, shoes, etc on the floor. Well, at least my husband's clothes and shoes after all my stuff took over the closet. :) I asked around about closets and everyone told me California closets were extremely expensive and to check out elfa at the container store. I checked out elfa and thought it could be a good option, but when I priced it out it was going to cost me a few thousand dollars and didn't look nearly has pretty as the closets I had seen at California closets. Then our Realtor suggested we check out Perfection Closets who had done some work for some of her previous clients. She claimed they were not only very good, but affordable too! I placed a call and they had Brad, a closet designer, out at my new place within days. Brad asked me what our needs were and did a bunch of measuring in our master closet. And he also showed me a few examples of closets they'd done in the past- he even pointed out Vince Vaughn's closet and being a lover of US Weekly I was excited. Hey, if it's good enough for Vince...it's good enough for us. While Brad was there I decided to show him our ginormous storage room (over 200 sq ft) that's attached to the 3rd bedroom in our condo. Brad got really excited over the room and minutes later I was convinced to build this out as well. A week later I had 2 designs from Brad- one for the master bedroom closet and one for the storage unit. It was pretty much exactly what we wanted, but we did some tweaking to the designs (added a built in hamper to the master bedroom closet, upgraded to the dark cherry wood, and added some cabinets to the storage closet). And I found the price to be reasonable because each closet was only a few hundred dollars more than what I had priced out for elfa at the container store yet looked like it cost thousands more. We scheduled a day for 2 guys to come build the closets....I thought it would take way more than a day, but they were done within 6 hours. And the finished product was just "perfect"; my husband and I were oohing and aaahing over both closets. The dark cherry wood was just beautiful in the master closet and they even added in all these little hooks that are so useful! Brad thought of everything!! And now that I'm moving all our crap in I'm so happy we have those extra hanging areas and cabinets in the storage room. Especially after receiving so many wedding presents within the past few months! Thanks to Perfection Closets for offering a perfect solution to make our lives more organized! read more

Perfection Custom Closets - Home Organization Near Me - Niles, Illinois

I highly recommend Perfection Custom Closets! Patti, our designer felt like she was a family friend bringing my Pinterest board to life. She understood what I wanted and was honest about what worked best for our pantry. David, our installer was friendly and detail oriented. He treated our home like it was his own. Joe was communicative and kind. I am already envisioning the next space we can use them for. read more

This is our second time working with Tammy at Perfection, and once again, she did not disappoint! We had a great experience from start to finish. She came to our house shortly after I contacted her to take measurements and go over what we wanted included in our closets. We had just purchased a condo in a new development, so we started from scratch. After our meeting, within one week, she had crafted the most beautiful designs, including all of our needs and wants. After just a couple of tweaks, we were ready for install, which went smoothly as well. Thank you, Tammy, and the rest of the team members at Perfection for working together to create our dream closets! We absolutely love them! We also worked with Erin for our Hunter Douglas shades, which we love as well! Erin was awesome in helping us pick the shades out as we were unsure of what we wanted since we had never been through the process before. She was also very responsive and answered all of our questions in a very timely manner. Installation went smoothly as well. Couldn't be happier! read more

Nicole was recommended to us by our realtor. The closets in our new place were those plain wire shelves you can get a any big box store and did nothing to maximize either closet. I was hesitant to pay someone to design and build out our closets; I've done a few Container Store closet design and builds for my mom and was prepared to go that route. I'm glad I listened to the manfriend and had Nicole from Perfection Closets come out and quote. Here's why: 1) We were just too busy with our move to deal with closets. Our closet install was a week after we moved in and we kept our clothes in boxes while we waited. Had we done it ourselves, we'd still be fishing clothes out of boxes. 2) Nicole was quick and efficient. She asked us questions about how we liked to store our clothes, gave us her thoughts and a few days later we had mockups and an estimate. 3) It's was more reasonable than I was expecting. I have a feeling we would have spent about the same amount had we gone to the Container Store and still would've had to cart it all home and do our own installation. 4) Installation was easy. The guy came, he installed, he cleaned up. All we had to do was put away our clothes. Our closets looked so nice and we are very happy with them. We've already referred them to one of our friends. read more

The real deal Holyfield! I recently relocated to a vintage spot with essentially no closet space. Admittedly, I needed to purge my inventory but even after it was done I knew I had to create more space in our place without it looking like a true do it yourself project. We started our project by researching companies and getting comparable estimates. I called to request an estimate and received a call back from Brad Pence. I was initially discouraged by the length of time it took to get an appointment, but later came to realize their work was well worth the wait. Brad came by and looked at the space where we desired to have a closet built and said he had a great idea in mind. We were excited but suspected "great idea" would translate to too expensive. Surprisingly, Perfection Closets provided the best design to suit our needs, a design that fully maximized use of the space AND offered the most competitive price without question. Now that the work is complete, I am on cloud 9. It is more beautiful than we expected and I have so much space now that it only makes sense to fill it up. Yes! read more

I give Perfection Closets a 5+ for cost and installment. However, hiccups in customer service reminded me of the old adage: "You get what you pay for." And good product came with some pretty sub-par customer service. I came as a referral from a friend who had a great consultation/design experience with Nicole, an efficient install and the same low price that was less than half of what high end competitors were going to charge for the same work. The down side was that, after I left an initial voice mail with the company, nobody called me back until almost a week later when a designer called to set the consultation appointment. Jake came by a day or two later and drew up plans that were delivered in a few more days. Two rounds of slight adjustments (shelf height etc) took up to a week for turnaround each time. But I was still very pleased with the end product, including a very odd master closet that came out as a more functional use of space than I could have imagined. I wasn't pleased with the month wait for the install, but I assume the high-end competitors can take longer than that to do the actual install. Installation by Orlando was excellent. He had all of his supplies and navigated all the stipulations my high rise had on parking, loading etc. However, one of my five closets couldn't be installed as the warehouse didn't cut the two wire shelves to specs. They actually didn't cut the standard wire shelving at all. That has required another delay -- two weeks of no word from Perfection Closets on a reschedule until i had an installer call me at 8:20 a.m. on a Wednesday (June 6) to see if he could drop by that morning. No notice. And of course, I was at work. I reached out to the designer and had an install properly scheduled now through installation manager Jimmy. We'll see how those last two wire shelves go. June 8 update: Two wire shelve are not installed. Jimmy set a 10(ish) morning appointment. I stayed home from work. After no installer by 11 a.m., I went to work. About 20 minutes later, I had a voice mail from the installer that he had car issues that morning but could still come by. By the time I picked up that voice mail at noon, I was already at work. Voice mails to the installer (12:10 p.m. and 1:40 p.m.) to set an afternoon appointment so far have not been returned. Maybe three stars is too generous?!! read more

I wanted to love Perfection Closets - and ultimately, we are happy with the end result. But it was a long road to get here... And along the way, it felt as though no one truly cared about ensuring things were made right or fixed quickly. It was a really disappointing feeling and we felt really stuck with not much care or concern coming from Perfection Closets. We had multiple issues with the installation - the day changed after being confirmed for 2 weeks (we were told the day beforehand - any only when we had followed up to confirm. We had also taken the following day off from work to ensure we were home for the installation). Next, there were supplies that suddenly weren't in stock, then they suggested we change our wood finish we had selected in order to get the project done faster. An entire section that was installed was incorrect the first time around- not what was in the approved drawings by our designer. There were chips throughout all 3 closets/storage spaces upon installation. There were loose screws and sections of a panel that were coming off of the wall, which made us doubt the security of the closet to the wall. When we brought these issues concerns up to our designer as well as the owner, Tim - we a.) received zero response from Tim (still have not heard from him) and b.) received a bit of a lack-luster response from our designer. She simply stated that things would be fixed - no apology, no sense of urgency as to when, etc. We had to follow up with her multiple times in order to move things along.. We had the installers back out 2 more times in order to fully complete the job correctly (still more chips, a banged up tension rod installed, no cabinet doors, etc.). Overall, we are very happy with the end result - but it was a bit of a rocky road to get to the final product. Closets are not cheap and I wish I felt like Perfection Closets had cared more about doing a quality job the first time around, or at the very least, making things right as soon as possible. I'm sorry to say that we didn't feel valued as customers in our interactions with Perfection Closets. read more

Yelpers, my closets are...indeed...now perfect. We moved into a somewhat interesting home. Somehow during the whole decision making process we failed to notice that there is not ONE CLOSET in the entire upstairs duplex in which we live. Not one! What is this!? Even the pilgrims needed places to put their clothes! Anyhow, after some momentary lamenting (whining)...I got to work searching a company that could come and outfit the only thing that even slightly resembles an attic in the upstairs finished attic. This is no small feat. The ceilings are sloped, they aren't terribly deep. Frankly, its a sort of small job. However, one in which I did not want to do myself, nor am I qualified. The thought of trekking to the Container Store and perusing wire shelves I'd then have to assemble myself was just out of the question. Ikea!? GET OUT OF HERE, I'M NOT DOING THAT EVER AGAIN. So I pulled up Perfection Closets on my Yelp mobile app (oh yeah, no internet at the house either!) and made a quick call on a Saturday. Monday they called me back, Thursday Brad came by to take measurements and see the space, the following week I had a quote (and computerized designs for this and other projects) and yesterday I got me some damn fine pretty and functional new closets! The whole process was extremely professional. The computerized designs (via email) and presentation were really easy for us to understand while making the decision and even compared to the competitor quote I got (a big box franchisee kind of operation) they were cheaper. Brad never made us feel like our job was too small to care about, and he'll get our business when we are ready to add more closet functions in the future. The installation also went very smoothly. Dave showed up on time, did all of the work, cleaned up, and was on his way...very little lead time, I think 6 days from our approval to the installation. The big bonus though? It's a locally-owned operation in Chicagoland. And I never got a hard sale. Never. Brad was professional and I never felt the way I did with the competitor. They run a great business, I have a great product, and I feel a lot better about supporting a local outfit. And speaking of outfits, I can see all of mine now! :) Never suffer with Ikea storage again. If you want to do it, get it done right and call these guys. You'll be amazed at how much more space they can squeeze out of your "closets!" read more

We had two odd-shaped closet spaces and office we'd put off getting designed and built out for several years due to cost concerns, life, etc. Had a smooth and easy interaction with Brad (sales/designer). He was flexible, responsive and accommodating to our design requests. Overall cost was also slightly less than I'd anticipated it would be. Within a month after initial discussions and design exchange, our closets and office were installed. The installers (Jeremy and Chris?) were true professionals and completed all 3 spaces within 1 work day. They were quick, precise and transparent (a few items were wrong or missing and they communicated what the hiccups were and had runners bring the items out right away). We moved into this home 3 years ago and have had all kinds of experiences with home repair/improvement. The Good, bad and the dicey. Thankfully, Perfection was in the Very Good category . . a pleasure to do business with. Highly recommend. read more

We thought we would save money by ordering the materials for our master closets online and then installing the systems ourselves, but I quickly realized that we just didn't have the time to do the work. I thought we would end up paying twice as much finding a local company who could do the job for us, but Perfection Closets proved me wrong. Not only did their price (for materials AND installation) beat the online materials-only price, but their service is both professional and friendly. And we had our closets installed in less than two weeks from the time I first called! Both the estimator (Brad) and the installer (sorry I don't remember his name but boy was he nice and tidy!) were very accomodating. If you're in the Chicagoland area (I'm not sure how far they work) you owe it to yourself to at least call them and get an estimate. read more

We recently decided to have custom closets put into all 4 closets in our condo. We got quotes from three different companies and Perfection Closets had the best price as well as the best quality and designs so we chose to go with Perfection Closets. They did a wonderful job and we could not be happier with our beautiful new closets. We now have so much storage space. Also, they were so thorough and they were very detail oriented. We did not even notice but one of the wood shelves had a scratch on it so they ordered a new shelf for us right away and they came to our house the next day to replace it. We recommened Perfection Closets for all of your storage needs. We could not be happier with the service, the price or the quality! read more

This review is long overdue! My husband and I needed to get our closets reorganized in our condo for two bedrooms in Chicago, IL. We received quotes from multiple closet organization companies but Perfection Closets turned out to be the most competitive in price and easiest to work with. We worked with Brad on our closets. Brad showed up to the appointment exactly on time and was very professional throughout the process. Brad always responded to all of our inquiries timely and listened to exactly everything we needed in our closet design. The installers were also very quick and professional as well. It was great to see that we were able to get our closets installed right away without a long wait like other companies. We will definitely be contacting Perfection Closets again in the future for all of our closet needs. read more

From scheduling a consultation, to design, and finally installation, the process was smooth. After Brad came over, took measurements and discussed our needs, I promptly received a design plan via email. My closets were installed a little after a week from my initial appointment. Installation was quick and my closets look great. I would definitely recommend Perfection Closets. read more

Carol is amazing. I had to do this over the phone as I didn't live locally and she was extremely helpful and made this project very simple and easy to do. She has an incredible eye for detail. The price was excellent and service amazing. Would use her again in a heartbeat! thank you!!! read more

This is exactly what I wanted. A home office/mud room! I'm giddy with excitement and the crew at Perfection Closets did an amazing job of translating my vision into reality. I can't believe this is the same boring hall closet that just 3 weeks ago I was truly at a loss for what to do. Brad Pence is an amazing designer. Though we butted heads, I think the final product is definitely worth the agony! There were some issues surrounding delivery however the team at Perfection Closets didn't hesitate when it came to service recovery. Brendon was especially helpful and Jimmy, the installer, brought it all together seamlessly. Can't recommend this company more highly. Definitely an A+++. read more

Perfection Custom Closets - Great job! - Home Organization Near Me - Niles, Illinois

Yep. These guys (and gals) are THAT GOOD. My home has four odd shaped closets upstairs -- 2 of them were under the dormered roof -- so lots of wasted space under the roof slant. My husband and I had 2 previous big named closet companies come in for an estimate. Neither of them had the vision that we had for more closet potential. They didn't even bother to bid. So, I went to Angie's List (where I should have gone in the first place) emailed them that night. I received a personal reply the very next morning and it all went smoothly the rest of the way. But Perfection came in, saw the potential and made it happen. The price was right as well. read more

Perfection Closets outfitted my entire house. You call it - bedroom closets, mudroom, playroom, kitchen pantry! The quality is top notch, the installation process swift and efficient. The design phase was easy. It definitely did not hurt that they presented the design on a 3D format, made it easier to visualize and plan the final product. I came about this company after learning from a competitor that it would take them at least 2 months to install our closet system. This is after I reiterated our need to get the project done sooner than later since we were all living in boxes after a big move. I was willing to wait 4 weeks but 8 weeks? I canceled my order right away and went to YELP to scour good reputable closet company. I found Perfection, got connected with Brad and got our closets done within 2 weeks. The best part - their price point cannot be beat! It is pricey but they still come much lower than all other competitors in the market. We've been so happily satisfied with this company that we will eventually have them outfit our wet bar once our budget allows it. I say if you are looking for a closet system, you absolutely should call them! You will not go wrong. read more

I called Perfection because of their stellar reviews on Yelp. I knew California Closets were way out of my price range but I didn't want to do it myself. Lynn came over in late December and was extremely pleasant, took measurements, photos, etc. My timeline on this was extremely vague since I was a FT student and also worked FT. After several revisions and Lynn's extreme patience and professionalism, my closets were complete early summer (again, this timeline was all me but they were still interested in me as a client yet never seemed annoyed or pushy about it). My closets look FANTASTIC and have added so much space not to mention value to my condo! I highly recommend going with the tear out option. It's worth the extra cost to have someone professionally remove whatever fixtures are in there, patch and repaint. If I were to do this myself, my closets would never have been done. read more

I am THRILLED with the counter tops provided by Perfection. I worked with Carol - who took care of my needs with the sort of care that made me feel like I was a family member. She helped me select counter tops and I also needed a sink - amazingly, she found one for me and got it all delivered with the counter tops. Perfection installer came by to measure our countertops in the kitchen and vanity in the bathroom and everything they delivered was in perfect (pun intended) shape! We were on a remodel deadline and Perfection exceeded my timeframe - the materials arrived a week earlier than I thought - I don't know how they made that happen but it was the best gift to get so that we could move into our home earlier than anticipated! When the Perfection crew came to install, we realized that our cabinets in the kitchen were not all the same height; they worked with one of our contractors to rectify the situation. I have never done a home remodel before - and will never do one again without Carol and Perfection at my side. Thank you so much, friends! read more

I would give the company 10+ stars if I could. I don't ever write yelp reviews but felt compelled to write one for Perfection Closets. I cannot tell you how pleased my husband and I are with our bedroom closet. Definitely worth the money. Brad was great to work with and the installer was professional and friendly. The closet took less than an hour to install. I definitely recommend Perfection Closets... Great price and quality! I cannot stop looking at our closet! :) read more

I couldn't be happier with my new closets!!! You cannot go wrong if you go with Perfection. I recently moved in with my fiance and we desperately needed an upgrade on the closets so I could fit my stuff into his place. We got quotes and designs from 3 different companies and we decided to go with Perfection because their design fit our needs the best and they were very reasonable price-wise. We were doing all of this during the holiday season and Perfection was very timely in their responses to us, which impressed me. As for the process, the designer, Brad, called to let me know he was running a bit late for the initial estimate appointment due to Chicago traffic...he was very knowledgeable and nice (and funny too, for what it's worth). The appointment took about 20 minutes during which he measured the closets and asked about our needs. He emailed us plans and a 3D rendering within 2 days to demonstrate what the closets would actually look like. Brad helped us schedule an installation within a week of us hiring them and the 2 guys that did the installation showed up on time, worked quickly (entire installation for our 2 smallish closets took about 4 hours) were very nice and professional, and cleaned up after themselves. We put all our stuff in the closets that night! I couldn't ask for more and I would definitely recommend Perfection Closets to anyone! Thanks guys! read more

Perfection closets did an amazing job for us in our new condo! The end product looks fantastic and the pricing was so reasonable it ended up being an incredible value. Brad provided us with plans for the master closet and after giving him some feedback the final design perfectly fit our needs. My husband and I hadn't decided for sure about doing the guest room closet, laundry room, and coat closet at first. Brad took measurements of those areas just in case and gave us some ideas. We ended up doing those additional areas and we are so happy we did! There is a lot more storage space now and we have received complements on how nice it looks. Brad was very prompt in responding to us with a revised contract and plans once we decided to include the additional areas. Brad was also able to schedule the work perfectly around our painters and our movers. If you are looking to put in custom closets you need to contact Perfection Closets. read more

I'm still in love with my custom shades that were had installed throughout my condo and have recommended Erin at PCC to several friends. Erin just gets it and is super enjoyable to work with, the quality of the custom window treatments is apparent. Highly recommend! read more

The installer was friendly, professional, showed up on time and was done before noon. No mess to clean up whatsoever, and no damage to my freshly painted walls. (Thanks, Orlando!) Sure, you're going to pay some money, but would you rather drive out to Schaumburg, fight lingonberry-eating crowds, get stuck in traffic on 90, then spend another day staring at Swedish instructions while sitting on your closet floor surrounded by parts, realizing you forgot to bring the laser level up from the basement? Not I. This was my 2nd closet from Perfection, and it was a smooth sale - I went in to pick the finish & hardware options and accessories, and Bradley in no time designed a great closet with a place for everything - shelves, drawers, double hang space... I actually even have an empty shelf after I moved back in. Brad made a few no-hassle edits to the plans and had me scheduled for installation within a week. Done. read more

Had a great experience getting a second bedroom closet designed and installed. Previously had a horrible experience with a different closet company who didn't believe that my closet was worth enough money for his attention. Tim, the owner of Perfection came to my house and stressed the importance of taking both the small and big jobs because you never know who is going to refer you new business. Exactly! The installer arrived on a Saturday on time and worked for about an hour and we were ready to go. The materials are quality and the price was right. I would definitely return to them in the future and would not hesitate to recommend this company in the future. read more

Perfection Closets sent the designer Eric to do my measurements. The designer was right on time, and offered very professional help during the initial consultation stage. I got quotes from multiple contractors, and Eric's design is the most thoughtful, functional and beautiful. Their pricing is also extremely competitive. Eric was also great in responding to emails and answering follow-up questions. I highly recommend the Perfection Closets. read more

Looked into getting california closets done in our home. Looked at options for DIY through costco, ikea, etc. But for the kind of closet system we wanted it wasn't much cheaper than having it done by pros. Called 2 different places in the city for quotes on getting 3 closets done in our house. We had 1 walk-in, 1 standard bedroom closet, and 1 oddly shaped closet done. Perfection's initial quotes came in about 30-40% cheaper than their competitor. After we decided to go with them, we made a few adjustments to the plans with Brad, who responded quickly and efficiently. We booked the installation less than a week later. Installation went very smoothly. The 2 installers did a great, efficient job, finished up in 3.5 hours and cleaned up afterwards too. Very happy with the results. Exceeded our expectations. My wife is loving me right now! Highly recommend. read more

We recently built a home in Wilmette, and leveraged the company our builder uses on most jobs: Perfection Closets. Our builder for the most part had great partners/sub-contractors, so we figured Perfection would be no different - however we were wrong - they were the best of all of his sub-contractors. Our experience with Lynn Ritz on the closet side was so amazing that we decided to hire Perfection Closets for both their Windows and Blinds department, which while fairly new and untested, was run by the equally awesome Erin Moreland. The best part of combining your closet purchase with your windows and blind purchase? SAVINGS + Service. Lynn is of the nicest people I've ever met - she also has an amazing eye for design. Literally one of the only people we worked with that could take what we said conceptually and put it down on paper/AutoCad EXACTLY the way we visualized it....so when it was installed, it was all perfect. She didn't have to be as nice to us as she was, b/c Perfection Closet already had the contract with our builder - but she made it clear she worked for us, would design whatever we liked, and changed things over and over without complaint. Simply amazing. Erin is also exceptional. From the day she showed up to bid on the job, to following-up with samples, walking us through options, to installation (and maintenance - more below) - she's been perfect to deal with. She also worked hard to cut prices where we could, which was really appreciated. Our job was a very large job, and we had originally been scheduled to install all her blinds on a Monday, so her top installer could come...however, as with most things in new builds, the painting wasn't done, so we couldn't do it on the scheduled day (he only works Mondays I believe for Perfection). So...she changes all her other installations around, so we could get the best Perfection has to offer. She didn't have to do this, yet she did b/c she was representing a new division of Perfection and she cared about our house, personally. SOOOO refreshing in a day where people just look at your HOME as a "job." NOT with Perfection, Not with Erin and Lynn...they see it as an extension of themselves. It was sooo appreciated. We've had some issues with our blinds to be honest (Good ole' Hunter Douglas), including wrong sizes, missing pieces, and most frustrating bad motors on the automated blinds...but Erin has ALWAYS responded to us within 24 hours of emailing her and typically sent someone out within 48 hours to fix or replace things (no charge) Can't say enough about combining your closets and blinds with these guys. You will get the best customer service, the best designs, and arguably the most competitive pricing. read more

This may be the most accommodating company I have ever dealt with. Carol helped us with a project that needed to be done quickly. The whole process was just seamless. Highly recommended! read more

I rarely write reviews and this one is a must, due to my complete satisfaction. A profound shout out to Perfection Custom Closets! Perfection customer service and their attention/commitment to quality is first rate! They are a brand that has a long lasting dependable service, regardless of where you are living in the Chicagoland area. Years ago our closets were designed and installed by Perfection. Recently we required a closet redesign and Perfection was wonderfully accommodating and recommended cost saving options. In our reacquaintance, I learned of the expansion of the Perfection product line and moved forward with an estimate, purchase and installation of window treatments. Especially in light of today's current events, all aspects of this experience have been a delight. Lynn (closets) and Erin (window treatments) are wonderful representatives of excellence and the Perfection Custom Closets name. Thank you Perfection, Lynn, Erin and some pretty efficient and courteous, health safety installers! read more

Couldn't be happier with these guys. Every single person I dealt with was professional, kind, and prompt. And, uh, the finished product? Exceptional. As the owner of a multi-flat fixer upper home, I'm not used to areas of the house looking so stellar that I want to keep them on display. It is seriously hard to close the closet door- I love looking at it as I fall asleep. All of those shoes and bags lined up so prettily... Feels and looks like a magazine. I'm really stoked. read more

Our new master bedroom closet was a game changer for us. The design is both beautiful and practical and fulfills all our needs. The installation team was met with many challenges and had to navigate and problem-solve the varying wall/ceiling heights of a 100-year-old house. The craftsmanship was truly impressive. We were very grateful for the time and attention they devoted to custom cutting the ceiling molding...section by section! This was the best gift that we gave to ourselves in 2020. I wish we had done it years ago. Thank you to the Lynn for the design work and making our dream closet a reality. read more

Perfection Closets is a top notch operation and we couldn't be happier with the end result. We experienced a closet catastrophe when our old wire closet came crashing to the ground a week before my wife's due date with our first child. Brad arrived for the consultation on-time, was friendly, efficient, and helpful. He understood our budget and needs, didn't pressure us for something we didn't need, and gave an honest and professional opinion of our best options. He was even willing to modify his designs and quickly provide alternative approaches which helped us decide on our best closet. I was extremely impressed by the speed in which the consultation to quotation to redesign to installation took place! Brad understood our "Emergency Situation" and was able to have an installer return a few business days later to complete the installation. Blown away by a company being responsive and helpful to it's customer's needs and standing behind their work! Can't say enough positive things about this experience and will be sure to give Perfection a call the next time I need closet or other projects done. read more

This review is way overdue. Our designer was Nicole. She is top notch. We had her install all off our closets along with designing a free standing storage unit for our basement . She took measurements and listened to what we wanted. Her designs we fantastic . There was a hiccup with the glass for the storage unit , but Nicole took care of the issue promptly. She apologized and made things right. Response time is key in my book . I then damaged a shelf and I reached out to her for a replacement piece. Again quick response time and I had the replacement piece in about a week. They design more than closets . You dream it and she will build it. Please check them out and ask for Nicole Slattery . She is a ROCKSTAR in our book. read more

Learned Perfection has expanded into window treatments and I needed a very specific solution for my new art gallery. Erin was here within 24 hours and discussed all the options in really clear and comprehensive language. The super-polite and professional crew came yesterday and they are PERFECT. So happy. read more

Took them over 3 months to finish the closet job completely..still waiting on them to deliver a bench cushion..calling the designer Carrie every week without any response back..made the full payment back in November 2016 & still having to beg them for the job to be finished. Contacted them after seeing all this good reviews but really disappointed. read more

I worked with Laura Brody from Perfection Closets and was beyond excited with the final outcome. I had proposal bids from various different closet designers. Laura stood out both as a consultant and with the details she included in her proposal. She took time out to customize (2) closets for our precise needs. While you would think this is commonplace in this business it is not. Laura asked probing questions to investigate and find out what was important to us and then analyzed the items we currently had cluttering our space in order to best design our "perfect" layout. Now that the closets are complete, I can't tell you how much more organized I feel in my life in general! No joke. It's such a nice treat to have such organization in my closets. If you think about it, it's a space you interact in EVERY DAY MULTIPLE times a day. It's beyond a good investment and I really appreciate all the time you took to create a space that truly fit to our exact needs. You're the best and I'd recco you every time! read more