Called ahead to get my car checked for an engine issue. Went in person and the guy at the front desk bald with glasses spoke to me with the most awful attitude. I had my inspection done last year here but now I will never give them business again. Do not recommend! read more

I brought my car to CLM that was in a collision. CLM was truly great to work with. Communication was spot on. Explanations of process and damage to car was fantastic and they also walked me through the steps with insurance company. Really great experience during a not great time. Would highly recommend them fully. read more

A friend recommended CLM when our Subaru Legacy sustained extensive damage to its coachwork. Robert and his colleagues at CLM could not have been more kind, helpful and supportive. They understand the system, explain everything very clearly; they really take care of you. Their engineering was outstanding too. Back came our car as good as new in a remarkably short time, restored to gleaming showroom condition, sparklingly turned out within and without. Exemplary service. read more

Having scratched a bumper and dented some trim, I purchased the OEM parts and then called a few body shops. One expressed incrediality that I could possibly have ordered the correct trim parts. Another provided an estimate that was through the roof. One told me they would need two days to quote. CLM took a look at the car, checked that I had all the parts I needed, and gave me a quote on the spot. Not only was the price competitive, but they fit me in while I was traveling and the work was perfect. read more

Went to CLM today for my car inspection. Could not have been nicer or quicker! Would definitely go back to them again.

I was bummed when the person who hit me's insurance would not approve repair at my normal shop, but this was a hidden gem! I dropped my car off last week, and CLM handled everything with getting additional repairs covered with USAA that were not in their original quote. A week later I have a car that looks great, was cleaned on the inside, and was greeted with friendly service. They went above and beyond with adding paint to unrelated dings from street parking in the city. Hopefully won't have to return soon, but if I do I will definitely be back! read more

CLM Auto Repair - Repair. - Auto Repair Near Me - Cambridge, Massachusetts

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Good experience, honest people. We unfortunately had a hit and run executed on us one week, which always SUCKS, but CLM made it bearable to deal with it. Dropped off our car, got a quote for the repair, and received the car within the specified timeframe. We picked it up after work one day and were still wearing scrubs, and the ?owner (?Robert) was the one handling our final payment - he gave us a discount out of generosity because we were healthcare workers during the pandemic (maybe also because of the hit and run which is so unlucky) but regardless, really positive experience and I appreciate the thoughtfulness of this gesture. Made our week a little brighter. read more

Excellent service. I don't often say things like that. Definitely best in Cambridge. I've been a customer here for many years (and my family too). There were big problems and small ones. Once fixed it stayed fixed - and I never felt overcharged! Love dealing with Mario - but others were very good too. read more

I've never given an auto shop better than 2 stars before, but this place is the real deal. Excellent prices, quick service and kind people. You don't find that everywhere! Would recommend to anyone. 10 stars. read more

Lives up to the hype! It was quick and easy to get a state inspection here. No reservations needed-- it's first come, first served. There are two separate offices. The one for state inspections is Mario's Office. They're really friendly and reliable. Highly recommend for all your car needs! read more

Highly, highly recommended. My daughter is new to town, and they were able to fit her in at the last minute and help her out. Smooth and easy inspection process but we would trust them with any repair. The staff was honest and kind. They have earned our business for life! read more

This was my second visit to CLM, and again, I was very impressed. Even though I needed just an oil change this time, they made me feel like a valued customer. The works was done quickly and they didn't try to upsell me on the useless overpriced crap that the oil change chain stores do. I'll be back! read more

On my way home from work today I was in a hit and run. My baby got damaged and I almost lost my mind. Anyways CLM Auto Repair is on the way so I decided to stop because they did some excellent repair on my Honda last year. I walked into the office and Robert was at the desk, I explained what happened and he came out and take a look. He assessed the car and made some suggestion on how to move forward. In less than 10 minutes my car was as good as new. Thank you Robert and CLM Auto. read more

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CLM was amazing. They are nice, trustworthy, understanding, and do a great job. Robert was so helpful- 100% go here to get your car fixed.

What an amazing family business The lady by name of Jill and her team resolved my suv issue I promised diagnose and resolve in 20min I appreciate the passion of customer service it's something that's just not out here any more you have reassured me tonight read more

I went to CLM Auto after I found a leak in my power steering; my brother recommended them as a good mechanic for Hondas (which we both have). I gave them a call, told them my issue and got a quote over the phone that was really reasonable ($300 all included). We arranged for me to drop off the car 2 days later and pick it up that same day, which was very convenient for me. A few hours after I dropped it off Robert fro km CLM gave me a call and let me know that my brakes were very worn. He said I could keep driving it but wanted to let me know in case after a few weeks any noises started. The brakes hadn't been changed in a while so it wasnt bbn unexpected. Luckily they were able to replace them same day as well and let me wait to do both sets of brakes until I was ready Overall, CLM was friendly, professional, very convenient and reasonably priced. I'd recommend their services to anyone looking for repairs done in the area. read more

Have been taking our cars here for the past twenty plus years. Consistent excellent service at reasonable prices. Straight forward recommendations and explanations without the dealer attitude and excessive costs. These guys know cars, trucks and mechanical science. One of their major clients is Zip Cars and a growing group of loyalists. You'll leave with a smile not just from the exceptional work and straightforward prices...but the personalities! read more

CLM saved my life! I had the brilliant idea that pulling out of a snow bank would be made possible by pushing REALLY hard on the gas. The result was not happy extraction, but an immobile vehicle and a scary grinding noise that happened when I shifted from drive into park. Everyone thought I had blown my transmission, but when I explained the symptoms to CLM, they reckoned I just needed a new front axle. Two hours and a $50 tow down the street later, this suspicion was confirmed. Phew! Even better, they got the part and fixed my car inside of an hour-- for $150. So, I promised them my first-born child. Too bad I'm not having kids. Suckers. Just kidding. read more

Can't say enough on CLM professional, no hidden agenda, reasonable prices..I highly recommend CLM for auto repairs and they also have a body shop..The Best read more

CLM Auto Repair does great work we send all our vans to have services there. Modern Electric Inc.

Simply put, there isn't a better option. I have been referred to this place by a few people, including my own grandmother, and I have yet to find a reason to regret making this my go-to place. My most recent experience started when I came in for an oil change. They informed me that my oil was gone due to severe leakage, and the problem was ultimately the head gasket. I have a Suburu (early 00's), and this is a known issue. To repair the head gasket, the engine, belts and all that stuff have to be dismantled to get to the goodies. Mario gave me a phenomenal deal of paying for the new parts (belts and whatever else), but not being charged for labor of replacing the belts! The total cost was less than $1000, and I honestly don't think that is a price that could be beat anywhere else. These people truly go above and beyond with the services that they are willing to provide to their customers. They are honest, do not try to wring out as much $$ as they possibly can from the unsuspecting like most places do, and actually try to save you money. In addition, they are very knowledgeable and passionate about what they do, and I feel confident that my car, or any car, is in good hands with these guys. read more

once again clm took care of a pressing problem and did so with aplomb. thanks bob and mario.

Mario checked out my Prius and had the front brakes fixed the same day! I've driven to a mechanic before who refused to fix Priuses, so I was very happy to know they have extensive experience with them. CLM came highly recommended by several of my friends. They are very close to Inman and Central, so it's very convenient to get to, as well. read more

Rob and his staff did an incredible job replacing my car's bumper after hit-and-run damage. I highly recommend their body shop! They definitely went above and beyond when it came to customer service, as settling my claim definitely took a bit longer than expected. read more

Robin and his team are incredibly accommodating the best team in town. The control for my rear view mirrors broke - Robin was able to not only provide guidance as to where I could order the new piece I needed but one of his mechanics installed the replacement in a matter of minutes and didn't charge me. If I had gone to a Jeep dealership they probably would have charged me a lot of $. 10/10 Hospitality and overall experience. Couldn't recommend CLM more! read more

Went to CLM Auto to get my Massachusetts State Inspection. They were very quick, fixed some issues with the lights, and let me hang around in the shop to watch them work.Very friendly people (Anthony performed the inspections) and Rob was great to deal with as well. If I ever have any other car issues, they'll probably be the ones I go to. read more

Life savers! My engine started missfireing when we drove thru New England. You should not expect this from large Mercedes SUV... I had my family in the car and we were 1000 miles from home. They took the car in and fixed it in 1h, charged normal cost for parts and repair and we were back on the road. Amazing. Really appreciate you guys. Thanks again. Bostjan Leskovar read more

I couldn't reach CLM by phone so because I was nearby I went there to ask when they could look at my car's power steering. Mario told me to bring the car in because it might be something simple he could fix right away. When I returned with the car I was ignored for so long I almost decided to leave. Mario finally came out to the waiting room and seemed really annoyed that he had to look at my car. He was even more annoyed that the car was parked on the street (there was no place to park on their property). He immediately said I needed windshield wipers without looking at them, then complained that he couldn't get the hood open (said I must not ever open it, when he just didn't pull hard enough on the lever). He said I needed a belt, which seemed to be true, and said it would cost $200 with the windshield wipers. When I told him I could replace the wipers myself, he slammed down the hood, said "I don't want to fix your car" and walked away with my keys. When I yelled "where are my keys," he said they were in the car and pushed the key fob button to lock the doors. If the door had been closed I would have been locked out of the car. Then he came back, shoved the keys at me, and walked away. Another mechanic replaced the belt for $110. I was shocked by the reprehensible way I was treated at this business, and I suspect that it was because I am a woman. Avoid CLM if you don't want to be subjected to similar treatment. read more

I am new to Cambridge and was looking for an auto shop to fix my car. After researching, and reading many reviews, I decided to go with CLM because they had many positive reviews, many people said they were very honest and they are fair with pricing. It's so hard to find honest mechanics these days. Let me tell you , the reviews were right, I got my car towed over there one day, and the next day it was ready for pick up. They did more than I asked, and was very fair with pricing. This is how people stay in business, being honest to your customers will always bring people back. I will definitely recommend anyone to go there. Thank you guys! read more

Selected CLM through my insurance network after a hit and run on my car. Work estimated to be completed in 8 days, car was ready after 6 working days. Car was returned to me all cleaned inside and outside. I would definitely return here and would recommend it to others. read more

CLM is the best auto repair shop I have come across. They are honest, affordable, fair, and make repairs very quickly. I have a 2001 Audi S4 (An expensive and tricky car to make repairs on) I brought my car in at 930 am on wednesday. I didnt know what was wrong, but the brakes werent working well, and I was hearing alot of metal scraping noises when I drove and the E-brake light was on. The guys at CLM were very quick and straightforward. They told me what it could be and that they would asses the damage and call me. I got a phone call by noon telling me everything that was wrong. Apparently I needed all new front brake pads, a bearing of some sort, some undercarriage work, rear calipers, and some other minor things. They repaired everything for just $650! The car was ready that day, and drives like new! They also went above and beyond and cleaned a ton of duct-tape residue off my car door (which I had been trying to remove for weeks). Overall I am very happy with my experience. CLM auto was a pleasure to deal with. They went out of their way making numerous phone calls to make sure I got the cheapest used parts for my car. They are reliable and trustworthy. I will be going to CLM for all my car repairs in the future and sending my friends here. thanks CLM! read more

These guys are great. They have been keeping a couple of my co-workers cars running for years for much longer than the cars would have typically run, and when I got back to town and needed a go-to garage for mine and my wife's cars, it was CLM that we were directed to. Very friendly people, fair pricing, and they do what they say they are going to do. So we have been there for brake service, battery service, oil changes, and a little collision repair and the experiences have been great every time. Location-wise they are wicked convenient (I work around the corner) but they are also accessible by the 69 bus, the CT2 bus and are not far from Union of Inman Squares. There are a lot of options for car repair in the morass of shops and junk yards in that area, but I wouldn't hesitate to recommend CLM. A good mechanic is hard to find. Also, they have a new waiting-room-area with chairs, a tv, and a cool fish tank, if that makes any difference to you. read more

I sent the car to them in the morning with two undiagnosed problems that had the potential to be quite pricey (transmission and cooling system). I got a call in the afternoon with a diagnosis that was quite reasonable. They could've easily claimed things were much worse than they were, and I was shocked that I was going to get away with paying $335 for two repairs. The car was ready the next afteroon and despite the fact that the guy said it took much more labor time than expected, they held to their initial price. The whole thing was very honest and straightforward. I've never found a mechanic to be so easy to deal with. Now that I've found them, I don't think I'll ever go anywhere else. read more

I went to CLM today to ask them to inspect a used car I want to buy. The guy at the front desk (Mario?) stopped what he was doing (and the shop was hopping, he had a lot to do) to do a careful inspection and tell me all of his observations about the car. The dude has X-ray vision, a knack for explanation, and the work ethic of a squirrel. His inspection was first rate and didn't cost a dime. It was a positive experience. I'd be glad to go back. I like that they are Zipcar's mechanic of choice. If your car is a model that is a member of the Zipcar fleet, then they must know everything about it. read more

Anyone who is intentionally avoiding this place for any reason whatsoever deserves a punch in the eye socket. The best shop I've been to in my 18 years of going to mechanics across the USA. Mario runs a tight ship, is straight-up honest with you and more than satisfies the three basic tenets: - He won't do more work on your car than it needs. - He won't keep it for longer than he needs to. - He won't charge you more than what should be charged for parts as well as labor. Hit up the shop sometime and you'll quickly see he's fast-talking, fast-working and has a sharp sense of humor. But you also see that he cares that he's doing the right thing for you. He knows cars and can explain them. And if you need parts he gets them in fast. This guy doesn't need your business; he moves streets full of cars through his shop every day. You need his services. He knows that, he'll treat you right, and then you'll give CLM a five-star rating too. read more

When all the guys I work with recomended CLM, I knew I was on the right track. I have never looked back. Every time I think this is the time I am going to get hit with a big bill for work on my aging vehicle, I am pleasantly surprised. Not that I want to give anyone my hard earned money..... but I have never had any faith in mechanics. Mario, his brothers and their team are fair and honest. If you don't need the work, he will tell you...If you think something is broken or on its way out and it isn't, Mario has no problem telling you that you are imagining things, as he wiggles his eyebrows. lol! Good work, service, and prices. Its as simple as that. read more

Best auto repair experience of my life. Price was exactly as quoted. Work was completed in less than 5 hours after being dropped off. They were really nice, friendly, swift and the price was right. They do the Zipcar repairs as well, which was a major trust boost for me. read more

A scene from Seinfeld: JERRY: $1,600 dollars? Oooh, they are ripping me off. ELAINE: So what are you going to do? JERRY: Well, that's it. I'm going back to Putty. No move is worth this. ELAINE: Oh! You mean you don't care if he does the move anymore? JERRY: Are you kidding? He can do every move I've ever done! Do you know what a good mechanic is worth? You can't compare that to sex. I would let the guys at CLM have every move in the book, because, like Jerry said, it's hard to find a good mechanic. But seriously, I have come in here twice and both times they have quoted me a much lower price than other mechanics and insisted that I did not need certain repairs that others recommended. In my two combined visits here, they have probably saved me over a $1,000. The only downside to this place is that the parking situation is kind of stressful. There isn't an easy place to pull in, so you have to rough it with street parking. But that's a small price to pay for this kind of service. read more

My usual mechanic doesn't work on brakes. Instead, I was referred to a misc place not on Yelp (Tom's Auto?) which provided a higher estimate than what CLM charged me. CLM and Webster Street are really busy in the mornings; Nonetheless, CLM was perfect, and I can't imagine a better service -- good price, brakes were fixed really quickly, and the people were pleasant and professional. Highly recommend! read more

CLM received all my business for auto related needs. I drive a 2004 Volkswagen Golf. Bobby and Mario were extremely friendly (and funny) and straightforward with their auto advice. They seemed to constantly look for the most affordable options for me and even voluntarily offered to drive me to work nearby. The highest compliment I can give is the fact that I am writing this review from Midland, TX right after receiving maintenance and repair by them. The longest stretch of driving was 22 hours straight from Virginia to Dallas, TX. Before I discovered CLM I had a suggested lists of repairs from an expensive diagnostic test performed by a Volkswagen dealership. They cut through the BS and focused only on necessary items while also reducing costs by more than half. I highly recommend them! read more