Accurate Collision

(64 reviews)

Excellent experience from start to finish! They reached out to me immediately after I put in for a…read morequote, explained in detail what all of my options were as well as associated costs (very reasonable!), we set up a time and day and they kept in touch the few days in between with confirmations. On the specified date they even showed up early! Fantastic! And did an amazinggggg job on a car filled with a lot of "leftovers" from toddlers!! All on a light colored interior! Definitely recommend and I'll be back!! Thank you so much!!

I requested an interior detail. I don't want to exaggerate, but I was blown away by the quality of…read morethe work. The guy who came even managed to get stains out that were there when I bought the car used! He worked non-stop for almost three hours (during a heatwave, I'll add). The car was spotless inside, basically like new. And to top it off, this was the cheapest quote I got after searching through Yelp, so it's a great value. I would wholeheartedly recommend this service, and I'll return as a customer once my car gets a bit gross again, lol.

High Tech Detailing & Dry Ice Blasting

(172 reviews)

Amazing work! buffed out scratches, cleaned up the foggy headlights, removed stains. My car looks…read morebrand newwww. Love it.

High Tech Detailing is the place to go to for your car detailing needs!…read more Jeremy does a perfect job EVERY time. Spotless inside & outside always looks shiny, brand new. I have brought my Honda here before, with cloth seats (it's true pain), & it's too easy to get stains that car. I have had many food stains & soda juice stains that I thought I would never get out, & Jeremy was able to get them out. It's like magic !

All-Star Mobile Auto Detailing

(23 reviews)

Ron did an outstanding job cleaning my engine after I had some rodents make a mess in my engine…read morebay. Now, the engine looks just like it did when it was new! Happy customer here!

My car hasn't had any internal detailing done whatsoever in at least 5+ years. During that time, my…read morecar has seen and been through it all: countless road trips to far away places, beach trips, mountain trails, young kids, drunk and nauseous friends, you name it. All of these have translated into the interior of my car taking a beating. I finally decided it was time the interior of my car got the much needed attention it deserved. After multiple unsuccessful calls to various auto detailing places, I reached out to All Star Mobile after finding them online to see when's the soonest they could pencil me in. Ronald was super responsive and was able to quickly turn around a same day appointment for a full interior detailing on a Sunday. What's unique about this place is that they come to you which is extremely convenient and saved me the trouble of having to Uber home and back to pick up the car. Ronald showed up exactly on time and got to work immediately. And let me tell you, these guys are THOROUGH. They spent 3 and a half hours detailing the interior of my SUV. While it did feel long, I appreciated their attention to detail and the results were worth it. My car felt almost brand new on the inside and I was genuinely excited by how great my car looked again. There were stains that have probably been there for at least 5 years that were completely removed. The interior was near spotless. I'd highly recommend All Star Mobile for those looking to get their cars detailed. It may seem pricey, but it's worth it for the convenience and for how thoroughly they clean your car.

Kenneth's Auto Detailing

(1 review)

Kenne did a great job cleaning my car! I'm so impressed with…read morehis work. I never got my car detailed before. Now I think should every year and will definitely kenne to do it again.

From the owner: Cleaning up the city, one car at a time.read more

ScrubaDub Auto Wash Centers

3.4

(20 reviews)

" My favorite car wash in town " I live in Newton . We…read moredrive a bit for this car wash . I absolutely think this is the best in town . You get good value for your money in both the wash service. Plus the vacuum service. The staff is helpful and friendly. I definitely recommend this one.

We have been customers of Scrub a Dub for 40 years! We are Scrub a Dub believers, enthusiasts, and…read moreloyalists. The nuts and bolts of the Chelsea Scrub a Dub tunnel car wash are very good; the quality of the (tunnel) car wash is very good, HOWEVER: (1) The Chelsea car wash is a high volume car wash/operation for Scrub a Dub. Commensurate with high volume, comes income and profitability, which, in my opinion, commands high levels of Scrub a Dub "management's attention," on-going maintenance, and efficiency. The latter is lacking at Scrub a Dub's Chelsea car wash, and has been on a downhill slide for several years. For example, why pay a lot of money for a car wash, to exit the car wash to a "pond/lake," that, as soon as your car exits the car wash, trashes your clean car? See the attached pictures of the pond/lake, at the exit of the tunnel car wash. This condition has existed for 3 years. How could that be?; (2) Speaking of maintenance, and monitoring systems, how could it be that the lights behind the car wash feature signs in the tunnel wash, are constantly burned out, and one can't tell what add-on their car is receiving, or the add-on that one asked not to receive? This, is, again, another sign of Scrub a Dub Chelsea's failed maintenance and monitoring (an Absentee Landlord!); (2) The self-service car wash bays are in a constant state of disrepair. For example, the other night, as is often the case, I went to apply pre-wash or pre-clean/soak to my car, and all I got was a minute of compressed air, no solution. This is a regular event, not an unusual occurrence. How could this be? I wonder, does Scrub a Dub's management, cycle through the car wash as "their customer would/does" to live the dream of their customer? After 1 minute of lost time on the meter, I came to the conclusion that I was not going to get pre-wash or pre-clean/soak. Then, to make matters worse, when I moved the dial to the wash cycle, the machine dispensed no soap. This is a regular event. In my opinion a sign of failed maintenance program, and an Absentee Landlord. This by the way, was after pulling into two prior car wash bays that had equipment that was broken or disassembled; (3) The "car mat clips" remain, often inoperable, over-used, and worn out. They do not support even the skinniest of car mats, including the most popular brand of car mats, Weathertech. The "car mat clips" are old, long ago in need of replacement. Maintenance? quality assurance? it does not exist; (4) The gangs, blaring music, trespassers are an ongoing liability to the Chelsea Scrub a Dub car wash; the staff (including Scrub a Dub's "Security"), entirely disregard unacceptable behaviors (like car wash bays that are occupied by thugs who are not washing their cars, blaring music, alleged music that is nothing but shouted expletives, etc). In my opinion, the Scrub a Dub Chelsea car wash needs regular visits and oversight be Scrub a Dub's best and brightest leadership and owners.

Flow Auto Care

(30 reviews)

I was very pleased with my results my car is so clean. I really needed the rubber mats to look new…read moreagain and he made that happen. I had two stains in two different place of my seats it's no longer there. Thanks!

Bruno was at our home all day! Did 3 vehicles impeccably and was polite and professional…read more Highly recommend and will definitely use them again

Diamond Quality Detailing

(13 reviews)

Did an amazing job on my 2012 fat-boy. I love how we always communicated with me. These guys are…read moregreat.

Diamond Quality Detailing did a PHENOMENAL job on my car! I was in desperate need of an interior…read moredetail. I had stains on the seats, crumbs/sand on the floor, and dog hair everywhere. My car looks brand new! It was done in a short amount of time. Easy drop off, good communication, and great price. I am still in shock! Couldn't recommend this place more. Take your car here now!

Fine Shine

(1 review)

i sent them a request for a quote on yelp and they quickly answered. Got the Interior and Exterior…read moredetail on my lexus suv and i couldn't be happier. They also gave me a free engine bay detail. Definitely will be calling these guys again!

From the owner: Family owned and operated with 3 years of experience. we specialize in auto detailing, headlight…read morerestorations, ceramic coating, and auto sound systems.

Danilchuk Auto Body

4.6

(64 reviews)

From my first frantic phone call not knowing what to do to picking up my car, the service was…read moreamazing. Rob's kindness and professional manner were far beyond my expectations. My car is back on the road, thanks to Danilchuk, My hopes are that I will not need repairs anytime soon but if I do I will contact Danilchuk!!! RG.Cas

Rob was very helpful and nice and went above and beyond to help us out with my car. He was very…read moreknowledgeable and professional and him and his team did an excellent job on my car detailing. I was very pleased. Highly recommend this place! Thank you!

ScrubaDub Auto Wash Centers

3.4

(20 reviews)

Frank's Auto Repair

(53 reviews)

Love these guys, honest and hard working. Have been going there for years! Billy is great.read more

Quick, helpful and friendly. Had a light out, they replaced it in 10 minutes and cleared me for…read moreinspection. Great shop

Boston Auto Works

4.5

(24 reviews)

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Mobile Tint Shop

See more unrecommended reviews

(248 reviews)

Had them remove tint that came with my car…read more Reasonable price, nice people and easy. If I add tint back or need a wrap, I know where I am going.

Friendly, quick and convenient service. Tinting looks terrific and at a great price. Would…read moredefinitely have Mobile Tint Shop work on my vehicles going forward.

Good Window Works

4.6

(33 reviews)

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

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45 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Danielle S.

4 years ago

this "shop" is a scam ... Adam is known for taking sledge hammers to cars, to get a supplement claim for way more money than what the car originally needs. Then, he pockets the money and doesn't fix anything. i took my brand new car there with a tiny dent, they had my car for 3 months. My insurance which was commerce at the time said DO NOT GO THERE, but I already did, so I left it there, with the promise of it being fixed & looking brand new again! I should have pulled my car right out of there. FYI - when other customers of his tried to get their cars back when their insurance warned them about Adam, he would keep cars - refuse to give them back w/o some kind of compensation that he did not deserve or earn! Then he'd scam people by waiting 3 weeks to start working on their cars, so when the car is finally "done", Adam will tell the customer they cant have their car until they cover the storage costs. oh, and don't be surprised if you're out on the road in your rental one day and you see YOUR car being driven by some stranger. Adam has so many restrictions in his shop & with so many insurance companies that he has to send cars to other shops & mechanics, etc. The fact that Accurate Collision is still open for business, is SICKENING! One google search of Adam Haddad and you'll see all the news articles and videos of him in court for his FRAUDULENT BUSINESS!!!! So this is my warning to anyone reading this. DO NOT GO HERE! You'll leave with a car that is NOT fixed & NOT SAFE! when I got my car back, they didn't reconnect my side mirror camera. I had to Google it and do it myself! It wasn't easy either. Had to print this page and then calibrate the mirror with it to calculate the blind spot. The people at Honda couldn't believe it. I did it all on my own, def not 100% correctly, but still, wtf! Sara at the shop was like "wow you saved us x amount of dollars by doing it yourself" ... i could keep going on and on... when I took my car there, commerce insurance was already a few years into investigating Adam Haddad for insurance fraud. I didn't know. And the bs I went through because of his issues with commerce made my whole situation a nightmare. fast forward 2 years to the end of my lease, I was trading my car in for a new one, going into a new lease. It wasn't supposed to cost anything. Once they pulled the carfax - STRUCTURAL DAMAGE - basically totaled! I had to come up with $4K to get into my new lease once the dealer saw what the POS did to my beautiful new car. this man is trash. His business is a joke. It's all fraud. All scams. All lies. do not be Adam Haddad's next victim! read more

Tatiana B.

9 years ago

Having car troubles can be stressful and unwelcoming. I want to share a recent experience I had with this amazing team Accurate Collision. During my 18 years in Boston I had many car problems and I have never received a treatment and service so professional and helpful like I did on November 1st, this passed year 2016. On Halloween night, my car got vandalized. I woke up ready to head the gym before work and I found my car completely broken, windows smashed, scratches everywhere and more. First thing I did was call the police. After an hour of waiting I decided to call the police station and complain. They asked me to bring the car to the station. After being there for over three hours my patience disappeared and my anger started to flow. I contacted Accurate Collision center and after noticing my state of mind offered not only to come to the police station and help me with the situation but brought a loan car so I could take it to work right away. I did not have to go and rent a car, I did not have to worry about a thing. They help me in a way that made my day feel like I did not have any troubles or issues that day. The girls at the office are professional and they go above and beyond to take care of clients and that for me is rare to find. After they took the car in, they took the time to fix it and make sure everything was not only looking like new but also working properly. I am grateful and satisfied with the entire experience they have provided me with. I know if I ever have any problem again I will call them in an instant. I want to thank Sarah and Alessandra for helping me so much everyday with questions and issues. Adam you are a terrific business man and I am extremely thankful. I highly recommend Accurate Collision. read more

Edna C.

7 years ago

If you need a no BS, customer first service, look no further! These guys will make sure you're taken care of. I woke up and found, my car damaged; the next day Accurate Collision took care of everything! These guys really know what they're doing- specially Roberto Duarte. They not only know how to fix cars but they also know how insurance companies work and will make sure you're not taken advantage of. My insurance company wanted to take my car away for an evaluation and they made sure thatl the adjuster went to their shop instead; my insurance wanted me to pay $500 deductible and they made sure that I didn't! So I woke up at the exact day I was supposed to get my car and it was there, clean and looking brand new as if nothing happened! read more

Alexis E.

10 years ago

I honestly cannot say enough about the team at Accurate Collision. Sara and Adam were both so accommodating and helpful. I hate dealing with auto body shops because it ends up taking weeks for the repair. My car needed a new front bumper and the team took care of it within a week - plus it looks like a brand new car. They also helped with an in-house rental and even dropped off my car at work given my hectic work schedule. I HIGHLY recommend Accurate for all auto body needs. The customer service and care for their clients is beyond. Thank you!! read more

Kelley M.

6 years ago

Roberto and the team at Accurate Collision were amazing to work with and we could not have asked for a better experience! My husband and I have brought two vehicles there in the past few months. Both times, they've gone above and beyond in providing exceptional service. They helped us navigate an insurance claim and made the process as seamless as possible. I'm hoping we will not need additional auto repairs any time soon, but if we do we will definitely come back to Accurate Collision! read more

Karen T.

2 years ago

The customer service at Accurate Collision is the absolute best! I was recently in an accident and they make the entire process seamless. They coordinate everything from my car rental, car appraisal and dealing with my car insurance. They even picked up my rental from me and delivered my car to me once it was done to make things easier for me because of my work schedule! Their communication throughout the process is excellent. I couldn't recommend them enough! read more

Linda C.

10 years ago

I can't say enough good things about Accurate Collision. My Land Rover was rear ended and I never thought it would look the same again. Accurate Collision made it look just like new and the entire process was so easy. They came to my work to pick up my car. They offered to bring me a rental car. They got all original Land Rover parts for it. I couldn't be happier with the results and the entire experience:) They are definitely 5 read more

Tiffany I.

181

10 years ago

Out of any and all of the auto body shops I've ever done bussiness with Accurate Collision is by far THE BEST!! Adam, Jamie and Sarah are a great team and they will do whatever it takes to satisfy their client. I brought my 2015 Q50 Infinity there to have body work done and my car came out looking like it was straight out of the showcase from the inside out!! I highly recommend Accurrate Collision you will not be disappointed!! read more

Kahlil O.

9 years ago

Accurate Collision is by far the best body shop I have ever dealt with. The level of service provided by Adam is Sara is unlike anything I have ever experienced for collision repair. From dealing with the insurance companies to helping secure a rental vehicle accurate is there to help you. I would recommend Accurate to anyone looking to have collision repair on their vehicle. Hands down the best!!! Kahlil O read more

Sheri C.

2 years ago

I want to thank all of you at Accurate Collision. You all were amazing to deal with and my car looks absolutely fantastic. You all went above and beyond which you never see anymore let alone just how amazing every single person was there . If I know anyone that needs an autobody shop I will absolutely be sending them your way. Again thank you all so much especially Sara for all her patience with me read more

Valmeda D.

7 years ago

A+++++ Service from Roberto. The service that I received from him and his team was nothing short of exceptional. The hub of services that they provided with transportation and rentals was life saving in a time where I needed support the most. It was a worry and stress free process. My car was fixed in less then 2 weeks. I can not forget to mention my car looked brand new inside and out. Thanks Roberto read more

Diane I.

10 years ago

I can't say enough about Jamie and Adam, very respectful men, the body work and the finish product along with the interior work was done to perfection, I highly recommend Accurate Of Boston, this body shop is one class act. They are so easy to work with, very compassionate people and so very accommodating. I am happy I had the pleasure of meeting and working with Adam and Jamie. Thank you once again. read more

R F.

3 years ago

I have to say, if ever you need anything pertaining to a vehicle, Accurate is the place to go. The service they offer is definitely white glove all the way. My vehicle was returned to me cleaned and Detailed in showroom condition. They took care of my claim from start to finish and never did any of my calls and concerns go unanswered. I would recommend Accurate Collision with no reservation. read more

Ro ..

3 years ago

My car was crashed into by a construction vehicle doing work on my street. When I tell you from the second I called Adam he immediately took over and made sure insurance paid their fair share and went above and beyond with his service and kindness. I can't recommend Adam, Sarah, and the rest of Accurate Collision highly enough, they are doing STELLAR work and really make you feel taken care of read more

Dorothy K.

9 years ago

Can't say enough about Accurate Collision! I was rear ended a few months ago, which caused significant body damage. I was recommended to visit Accurate because of their extensive knowledge of luxury vehicles. My car looks like new without any sign of damage and came back sparkling on the inside. I highly suggest checking Accurate Collision out for any damage or sprucing up! read more

Ashley A.

10 years ago

I have nothing but good things to say about Accurate Collision. I've taken my jeep to them for various issues and have been very pleased every time. They communicate clearly what is going on, what they need to do, how long it will take and what it will cost. Adam and Sara go above and beyond to be helpful in any way they can. I will not be going anywhere else, anytime soon. read more

Michael B.

3 years ago

My experience with Accurate Collision was excellent! They took great car of my vehicle, had excellent communication, & made me feel extremely comfortable with the entire process. After an accident it's great to have a company take care of you. It truly was a great experience. I hope I don't have to go back (lol), but if I have to, it's the only place I'm going. read more

T N.

8 years ago

I was referred to Accurate Collision by Boston Valet. The team I worked with (Sara, Adam, Roberto) were excellent and very professional. They went above-and-beyond in meeting me at specific times/places for loaner car drop-off/pick-up. The repairs were excellent, and the detailing/cleaning of the car interior was very much appreciated. read more

Chanel L.

4 years ago

Accurate Collision was great to work with. They were extremely responsive and managed to fit me into their schedule within a few days. The service was relatively quick for the industry and my car turned out perfect. I would recommend Accurate Collision to family and friends and will use them in the future for any car repair needed. read more

Sarah V.

7 years ago

5+ STARRRRRRRRR!!!This was honestly the best experience I have had with any auto dealership I have worked with. Robert went out his way to make sure I had a rental vehicle and paid my uber expenses to get the rental and upon receiving my car I had a free car detail. Will never want to go anywhere else this place cant be beat!!! read more

Accurate Collision - bodyshops - Updated August 2026

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Sako Auto Body

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I had a very disappointing experience with Sako Auto Body. After someone hit my parked car outside…read moremy apartment, I took it to them for repairs. From the start, things went wrong. They ordered the wrong wheel, installed it anyway, and returned the car to me claiming the job was complete. Worse still, after taking my car to the dealership for a follow-up inspection, the technician discovered damage to the front axle, hub, and bearing--despite the accident occurring in the rear. Sako Auto Body had completely missed this or refused to address it, leaving me to cover those costly repairs out of pocket. On top of all that, the TPMS (tire pressure monitoring system) warning light is now permanently on--something that wasn't an issue before the accident or before they worked on the car. Overall, I found their service careless and unprofessional. I wouldn't trust them again and can't recommend them to anyone looking for quality and accountability.

Carlos Manger off Sako Auto Body Inc watertown , he worked on my car very excellent. I am his…read morecustomer and I review him 5 stars for doing great job. I am appreciates for him. Once again, Thank you very much for your help.

Clay Auto Body

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I was in a fender bender where I needed to get some body work down. They checked in my car and…read morespoke with the insurance company. They billed the insurance company so I did not have to deal with them after initially filing my claim. afterwards, the car looked brand new, like it was right out of the showroom. We had identified the area where the car needed work and afterwards, it was good as new. I would return if I needed any work done on my car.

Unfortunate things happen and the only place that I will go it is Clay Autobody , now Precision…read more Autobody on 444 Watertown street in Newton. This is The Best of the Best Bodyshops in US. The People here have a passion to do what they're doing , fixing cars damaged in accidents. My Special appreciation to Sergio , Mark and Doug For handling repairs on my 2023 Honda pilot like it was their own car. They are second to none In this tough business. Hats off for you. You are the Best of the Best of the Best. Alex

Mike’s Auto Body

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I had the best experience here! They fixed my car in a timely manner and even cleaned it and all…read morewith a smile, so nice! I will definitely come back and Highly recommend.

Dewire Bros Auto Body

4.2

(28 reviews)

Dewire Bros was very reliable. They did a great job fixing my car! They did in the predicted time…read moreframe without any issue. I definitely recommend their services.

Would never return under any circumstances. There is some good .The folks who work there are decent…read morepeople but the boss Steve is miserable. Debbie is gone. After I picked up my car I found issues, confirmed by others , but I didnt even go back because I didnt want to deal with him. If you're going through insurance, you'll be fine-theres rules and a protocol. But if on your own you are in the "wild Wild West' to quote a nearby business. You;ll see many of these 5 stars are old. There is no John. Maybe then it was better.

Webster Auto Body

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I got 3 quotes from different shops after my truck got sideswiped and Webster offered a better…read moreprice than any 3, fixed components the other two places said they couldn't, and ultimately saved me a ton of money while getting the job done the next day in a couple of hours and overall having friendly service. I highly recommend them for any body work!

Great service and care with my car. This was a no-stress experience. Adam was extremely pleasant…read more My car came back sparkling clean and I could not tell where the damage had been. I had been recommended here from a friend who had had body work done twice there, and now I'm another happy customer.

Medford Auto Center

4.4

(28 reviews)

I followed my insurance company's recommendation and used Medford Auto Center for repairs on my…read moreelectric vehicle. Although they are certified to repair electric vehicles, they weren't able to (which is understandable) so they had it towed to a dealership for my make of car (also understandable). However, instead of towing it to one a few miles away in a neighboring town where we bought it, they towed it to LEOMINSTER, where it remains, three months later, at a shop that is barely working on it and hasn't figured out what's wrong with it. When I asked the guys why they had it towed to Leominster, they said that they had a relationship with them, which I'm sure is true, but is a terrible reason to send a car 50+ miles away to a shop that is unprofessional and won't complete the repairs in a timely manner. Initially, Medford Auto Group also tried to give me back the car when there was a warning message on the startup screen, telling me that it "should go away while driving" and to bring it back if it didn't. Well, it didn't go away, and instead I got stranded when the car wouldn't even open with the manual key and it had to be towed again. That they were willing to say "hey good enough, don't worry about this warning light" and send me on my way with the car was pretty unprofessional. Because the car needed more work at that point, we had it taken directly to the dealership, but our dealer won't touch it because it was already taken to a different dealership, so back to Leominster it went. I have no doubt that if you have an uncomplicated repair this place can take care of it fine. But if it requires any kind of work outside their wheelhouse, expect them to prioritize their relationships over the customer experience.

WARNING ! Read this whole review so you won't have any…read moreregrets later . If you care about your car , don't take it to this place ! I was deceived by the positive reviews and the fact the body shop looked fairly new . My 2016 Toyota Highlander was hit on the driver's side and needed repair on the front fender, side mirror ,driver's door ,passenger door , rear quarter panel , rear bumper , rear wheel . When i dropped my vehicle , i was told it would take about two to three weeks to have repaired . Vehicle was left on a Monday with the insurance check . I went back to get something in the car on Thursday and 60% of the work was already done . The other 40% took another 2 months !!! When the time came to pick my car , My weathertech winter mats were gone ! Rear bumper had over 1 inch gap from the quarter panel , the bottom of passenger door had a gap of over 2 inches from the body of the vehicle .It was supposed to be completely closed( This is unbelievable ! ) , Driver seatbelt was jammed , happened when they tried to fix the gap on the passenger door , the car had a nasty cigarette odor inside (Car was bought new and no one ever smoked inside ) . I told them to fix what was wrong and gave them another week . When i came to pic it up again i notice a scratch on the passenger door that was replaced .They tried to buff it out but couldn't . I also notice they painted over a dent on the front fender and a dent on the driver door that they were supposed to fix and Instead of installing i new side mirror (paid by the insurance ) they just replaced the glass on the old one that got hit and now it's falling apart because the glue they used couldn't hold it together( This i noticed two months after pick up as the glue weakened ) . The gas tank lid wasn't even painted on the inside and they had to do it over . They also left my engine compartment covered in bodyshop dust ! They also left overspray on windshield ( Professional places always go over and remove overspray ) .When i left the vehicle i told them to take a good care of the car that i would leave a great review about it . That's how they took care of it . Positive reviews can left by friends , employees , family members and people who don't know how to inspect their vehicles so be careful in what you chose to believe . I took the car home and after noticing other faults in different light conditions i went back to tell them what kind of review i'd be leaving . One of the managers told me that i caused the dents on the front fender and driver door . Then i showed him that there was no damage to the clear coat and paint and the dents were clearly ignored by the bodyman . He was lost for words at the moment and said i should do whatever i wanted regarding the review . I wish i could leave a 0 Star review . Now You know ! I honestly did not want to leave this kind of review and i told them that multiple times .

VW Garage

(8 reviews)

I brought my VW Alltrack to VW Garage after a jeep sideswiped my left passenger door. Lucio was…read morevery quick to respond, and when I got my car back I could never have been able to tell there was damage. The repair was flawless for the price! That being said, I quickly noticed they got globs of what appear to be white paint on the door handles and seats, which was quite annoying to get out. They also missed the clearcoat on the left passenger handle when they were touching it up, as it has a distinctly rougher texture than the rest of the handles. Overall, I'm satisfied with the work I received and the price I paid, I only wish the attention to detail was a little better going forward.

Great work fixing multiple scratches on my Honda crv. Work was completed on time and for the quoted…read moreprice. Car looks brand new, I would highly recommend!

Glenville Terrace Auto Body

4.7

(327 reviews)

This is my second time bringing my car in for repairs but I did not provide a review for my first…read moreexperience with Glenville Terrace Auto Body. Last year, I had my side mirror knocked off and they helped me repair the damage through my auto insurance but they initially installed the wrong mirror onto my vehicle and then replaced it with the correct one a day later. This time around, there were some damages to the front of my vehicle. The accident occurred after Christmas and I was scheduled for a drop-off a couple weeks after my insurance contacted the location that I'd need work done. They called me to schedule the drop-off, which provided seamless customer service. Drop-off was quick and easy as I didn't require a rental. I was quoted 2 weeks for repair time but it was done in little over a week. I went to attempt to pick up my vehicle yesterday and the valet attendant accidentally locked my key in the car and I did not have the spare key on me. The mechanic was attempting to get my car open for a bit and I asked what was happening as a bit of time had passed and was informed of the situation. It was 6°F outside so this may have contributed to their difficulty in unlocking my car. The desk staff offered to compensate for an Uber as I was going to be late for work and compensate my Uber to come pick up my car later that day. I decided to take public transit instead to work and they called me a few minutes once I got on the train that they unlocked my car and would deliver my car to my workplace later within the day instead of having me come pick it up. The owner of the establishment gave me a phone call later that day to apologize for the inconvenience and also stated he'd be dropping my vehicle off for me. I received text notifications upon his arrival and my car had returned to my possession. Glenville Terrace Auto Body never fails to provide exceptional customer service and attention to detail. I appreciate the interior and exterior clean that they provide as well and my car is always looking great after repairs. I will be returning if I need any additional work done to my vehicle as they are the best of the best in the area.

I've been corresponding with Glenville Terrace Auto Body for about two months or so, from talking…read moreto GEICO insurance, bringing my Toyota Corolla Cross in to determine what parts need to be ordered from Toyota (there was a backlog on part of the Toyota manufacturer), until next week will be the time when all the parts arrive and Glenville Terrace Auto can finally start fixing the multiple damages (scratches and bumps) on my Toyota Corolla Cross. I hope the color comes out to be perfect -- just like the original color coming out of the factory. Hopefully there is no issue here as this color can be considerably unique. This far, though, for the past two or so months, my correspondence with Glenville Terrace Auto Body has been very smooth and professional. They explain to me and follow up thoroughly with what to expect and the timeline to be expected. I still expect perfection for them to fix my car! They were nice enough to even go above and beyond and offered to drop me off at Enterprise because, on Enterprise's fault, Enterprise was lagged in coming to Glenville Terrace Auto Body, to give me the car I reserved way in advanced through GEICO. So yea, kudos for Glenville Terrace Auto Body. Once my car parts arrive--early December 2023-, I expect everything to go smoothly with Glenville Terrace; I hope perfection on the repair of my car, so that I can recommend my other colleague and friends in the areas who don't know about this hidden Auto Body Shop. Hoping for a perfect service and handling everything smoothly with the GEICO insurance on my behalf. I've researched this place a great deal, did my due diligence before entrusting them to repair my Toyota Corolla Cross--so I also hope the owner/manager, Barry Hynes, personally take the time to make sure the repair is done to the best of their ability and meet the QC expectations so that it will be a one time fix and memorable experience for me!

Roche Collision