I called and they were able to get me in and out the same day. Everyone was incredibly friendly, and they successfully popped out a dent that three other places said couldn't be fixed. I couldn't be happier with the experience. Travis was especially great to work with. Highly recommend! read more

Great service and care with my car. This was a no-stress experience. Adam was extremely pleasant. My car came back sparkling clean and I could not tell where the damage had been. I had been recommended here from a friend who had had body work done twice there, and now I'm another happy customer. read more

did a great job on my interior detail- car was clean and smelled extra good for days, fair pricing and nice people!

Do not want anyone to have the horrible experience that I had. Would give negative stars if I could. I came here after a neighbor mentioned they came here before. Had multiple reasons to not be satisfied from the brand new wheel plate scratched when I picked up my car to the worse one was where they provided green max tires but the written estimate was for General tires g- max tires. Good thing I looked at the tires and even then Travis and Adam said those are the right tires. Had a male afterwards to phone them afterwards to press them to honor the contract before finally they agreed to change it. Deceitful to try to pull off the two as the same brand. Based on my experience, do not trust this place. read more

I recently needed some front-end work on my car. Jerry at Webster was super-friendly and super helpful. Bodywork can be a tricky thing as far as sometimes getting the replacement parts, right paint for your vehicle, etc. Well, my car is a 2006 and they also did a detail on the inside. Looks new as new can be for a slightly older car. Btw, the interior looked brand-new! They did everything right, they were quick and if you want any work done on your car, Webster is it. read more

I made the correct decision to bring my Volvo sedan here after an unfortunate accident while parked. Super nice people, but what was most impressive was the paint match work using difficult metallic grey paint. Even the most discerning eyes would not be able to notice that the front bumper was repaired. This is the place to bring your vehicle if you are local to the area. read more

The people at Webster are EXCELLENT. They not only analyzed what my VW Beetle needed, but they helped me fill out the form for the insurance company to lower my personal costs. They gave me regular phone updates, and the finished work was perfect. read more

These guys did a tremendous and efficient job repainting a damaged door on my Tesla Performance 2024 last week. I'm so grateful for the way they treated me and for the quality of the work. The car is brand new and I wanted everything to be perfect...and it was. read more

I'm confident in saying that Webster Auto Body is the most phenomenal auto body establishment in the greater Boston area. Whatever issue my car experiences (normally wayyyyy over my head), I'm always rest assured that Jerry and his team will know how to take care of it. I couldn't imagine putting the level of trust I have in these awesome people into any other auto body establishment. #InWebsterWeTrust Now stop reading this yelp review and go give them a call to get your damn car fixed!!!!!! read more

I can not believe it's taken me this long to write a review for Webster Auto Body: I've unfortunately/yet fortunately have had to use their services twice in the last decade for collision body repairs and they are hands down the best shop. The entire staff there is friendly, kind, knowledgeable and very efficient. They are 100% honest regarding repairs, turn around times, etc and work their best to be speedy while keeping you in the loop at all times. I can not say thank you enough to the team there and while technically I hope to not "need" them again soon for body repair, I am grateful to know I can count on their expert services for paint, detailing, or accidental needs. If contemplating using their services, question no further! read more

From Bill D I highly recommended Webster Auto Body if you want your vehicle repaired to the highest standards and quality. Very prompt and professional workmanship and service. They also worked directly and seamlessly with my insurance company on all supplemental damages that were uncovered during the repair process. Road tested and diagnosed/replaced a damaged rear wheel hub after all the body work was complete. An awesome job restoring my almost brand new vehicle. read more

Webster Auto Body didn't need this review as they have enough of good will but I wanted to write anyway ad a testimony of their excellence. There were other body shops that have me more than $1500 estimate for a front bumper repair with gel replacement. Only Jerry/Webster was able to do a great job with 1/3 of the cost without even using new bumpers and paint job. They are talented and honest and go out of their way to make sure the customer is happy. read more

Webster Auto Body - Body Shops Near Me - Somerville, Massachusetts

Webster Auto Body definitely deserves 5 stars if not more. They are very responsive and very friendly. I was involved in a car accident, and they walked me through the process and gave me tips to ensure that everything went smoothly. The work they did was fantastic and they completed way before I expected this work to be done. Would recommend this to anyone. Truly went above and beyond! read more

I took my car to get checked by Jerry (I believe he is the owner) because the rear bumper (passenger side) was scratched. He inspected the damage and deemed it unfortunately couldn't be fixed with a buff up. He explained the whole process of what needed to be done and gave me an ETA, and he delivered! My car looks like new now and I couldn't be happier with how awesome of a job he did (and how quickly he got it done too considering it was right around the holidays. He got it done within a week with OEM parts). Thanks Jerry and team! read more

I must say a job well done!! Webster auto went above and beyond. I'm a fully satisfied customer with the work they did on my car. Thank you read more

Fantastic experience with the extremely helpful and friendly employees at Webster Auto Body. They really eased the stress of my vehicle collision repair by providing updates and thorough explanation of the details. They repair was relatively quick and they were able to track down all the information when I called with questions about my car. They also handled all the insurance information, which made it really easy for me. When I received my car back after the repairs were finished, it looked brand new and had been cleaned and detailed. Definitely recommend for anyone in the Cambridge/Somerville area! read more

Webster auto body is the most honest, helpful, and trustworthy auto body shop in the area. I recently totaled my truck and made the mistake of bringing it to a different shop at First. Every shop I went to couldn't fix the issue because the body of my truck was aluminum. I heard from a good friend that Webster does the best work when it comes to aluminum bodies. I brought it in and the process couldn't have been easier. They even had everything bagels in the waiting room! Highly recommend!! read more

Jerry and his Webster Auto Body team are amazing! I've never had such a quick, easy, and pleasant experience with an auto body shop before. My car was fixed beautifully and for an incredibly reasonable price. Cannot recommend this shop enough! read more

I had something that needed fixing, it got fixed fast and for a fair price.

I Google searched "10 best Auto Detail places in Boston". This place came up as 6th. Why? Who in the world knows. It has taken me a month since my service to write this review, since I hate leaving negative reviews. But for the past month, every time I step foot in my car, I can't help but feel CHEATED. I'll start by saying, I'm sure they do great auto body work. That's what's in the name, and most of the reviews. So maybe it's my fault for expecting the detail service to be of the same standard. I paid $195 for my mini van to be DETAILED only to get my automobile back, with every single detail missing. There was no attention to detail at all. I chose the most expensive package, because I thought it meant the most extensive clean. They did not bother to clean 4 out of 6 of my cup holders. They did not clean any of the compartments in my center console. The storage compartments in the doors, the glove compartment, all left untouched. Crevices, nooks, or basically any even slightly difficult place to reach - left completely untouched. And it's not that they didn't wipe these cup holders and crevices and compartments down with product, THEY DIDN'T EVEN VACUUM THEM. They didn't even vacuum under the seats. But wait, they had a pre written paper for me to sign before the service. They had precontemplated set prices for different packages. Different levels of "clean" which had been thought of prior to my visit. So this means I was not their first rodeo, and detailing is a service they regularly offer. SO WHY DID MY CAR APPEAR TO BE THEIR VERY FIRST ATTEMPT AT A DETAIL JOB? Did the nook and crevice guy not come in to work that day and no one noticed? Did they not like me as a person? Did they just simply forget that my car was there to be cleaned? Who knows. The only reason I didn't return, right then and there is because I had somewhere to be. Later that night I rolled up my sleeves and cleaned my car my damn self. Over $200, factoring in the 2 ubers I had to take, for an OK car wash and mediocre carpet vacuuming. Thanks for nothing. read more

Webster Auto Body - $195 detail that was anything but a detail. Had to clean my car myself.... - Body Shops Near Me - Somerville, Massachusetts

My insurance co didn't want to pay for premium to parts, but Webster made the argument for me, and got additional funds allocated for necessary repairs. All with no hassle. Highly recommend. read more

Nice customer service and beautiful repair job. My car came back so clean I barely recognized it!

These guys are great. Just picked my car up a few days ago. I hit a pole coming out of a parking lot and damaged my driver's side door, mirror, and fender. 1. I tried 3 different places and they were the cheapest. 2. Friendly and helpful staff. 3. As a woman, you're used to people talking down to you or trying to up-sell and they didn't do that. 4. There was a tiny problem with the side-view mirror they installed and they got me in right away and offered a free rental if I had to leave my car again. It turned out it was a quick 15 minute fix and the guy from the rental car place waited with me until they finished in case I would need the car. 5. The car looks great! read more

We were rear-ended by a Commerce Insurance customer and dropped our forlorn Honda Accord off to Billy (rear light completely gone, muffler displaced half a foot, front hood bent upwards). We had initially tried to go to another close body shop that had more Yelp reviews (equally positive) but they weren't willing to take our car in for a week and two days! Billy was friendly and could take care of our car right away. He was sweet to give us ride back to our apartment and ten days later our car looks better than new. Webster was great at dealing with insurance to make sure the work was done properly and reimbursed (on a side note Commerce was good to deal with as well). Webster was very friendly to deal with and fixed our car quickly hence we would definitely go back if needed and recommend them. read more

What a fabulous shop! I was extremely bummed when my car got rear-ended, but the folks at Webster Auto Body did an excellent job and fixed my car right up. They were super easy to work with, helped me figure out how to work with the other guy's insurance company, and got my car looking good as new. They even cleaned my car inside and out (it's now brighter and shinier than it has been in about a year!), topped up the tires, and taught me how to tell how much to fill the tires in the future. In short, they're super nice people who do an excellent job -- can't recommend them enough! read more

I took my 12 years old car in to get the bumper straightened - because of the age I didn't want to spend a lot. Webster said they could just put it back in place no problem for a minimal fee. They could've easily charged me a lot to fix this but didn't. It was done on time, and looks better than it did before the accident! read more

My experience with Webster was absolutely superlative in every way. From the moment I walked through the door, service was rapid courteous and friendly, they got the job done for a decent price and my car looks terrific! I have nothing but good things to say about their work and would highly recommend them to anyone. read more

What can I say... I HIGHLY recommend this shop. I first went to this shop when someone crashed into the back of my car, and needed a bumper replacement. Then recently went back after someone side swiped my car. Webster auto body sticks to their word. No delays. When they tell you your car will be ready it will be ready. I didn't have to deal with any hassles of communicating between them and insurance companies and hertz. (Yes - they even call hertz to confirm they are on their way to give you a rental). They are all professional, polite, pleasant, and treat you like family. Oh and I can't not forget to mention they give the best DETAIL to your car (inside and out). For both jobs on my car it has been BEYOND EXCEPTIONAL. read more

Webster Auto Body - Before - Body Shops Near Me - Somerville, Massachusetts

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GO HERE! These guys have been awesome with every interaction I've had with them. A friend recommended them to me and they were spot on. I don't usually write reviews, but it was the least I could do after the folks at Webster Auto Body helped me out. My car recently got totaled and they were extremely helpful, kind, and generous with their time and expertise in figuring out the damage expenses to my car, even though it didn't result in any compensation at all for them. Will def be going back if I ever need work on my car. read more

I was referred to this Auto Body shop by another auto repair shop to get a quote on a bumper replacement due to someone hitting my car. Location was very easy to find. The folks at this shop were incredibly helpful, friendly, and knowledgeable on different options to get the damage fixed. The quote was generated quickly and met my needs and I would recommend their service to anyone else in the area. Also a plus, they had covid safety precautions in place. read more

These guys did fantastic work on my 2018 Honda CRV (with a custom paint color!). Polite and timely service. My car was ready when they said it would be and it was immaculate when I picked it up. They dealt directly with my insurance company, so no hassles on my part. I would highly recommend them for body repairs. read more

Jerry and his team are incredible! Very kind, generous, and they sure are great people to connect with. It's not hard to see why others appreciate Jerry's straightforward manner. I would give this place more than five stars if I could. I've seen others express just as much contentment seeing Jerry's work. He is extremely reasonable on the prices and goes above and beyond. Great for students, working professionals, pretty much anybody. Hands down amazing workmanship! Jerry returns your car to you cleaner than you had it and gives you the best pricing you can possibly imagine. I can't emphasize this enough! read more

I'm blown away by the amazing work that Webster Auto Body did on my car. I've had detailing done by other places, and their work was ok, but Webster's work was, by far, the VERY BEST! I just had my '09 Toyota detailed by them in preparation for selling it, and this car LITERALLY looks like new - actually better than new! They got rid of scratches, shined everything, and deep cleaned the carpets and upholstery. They got into every crevice, vent, under the seats, They polished the tires, and even cleaned under the hood. WOW!!! read more

I had to get my front bumper replaced due to an accident and I stumbled upon Webster Auto Body online. They quoted me right on the spot and I got the service done within 2 days. Everyone was really nice and I was really impressed with the turnaround time. I had a spare grill and they offered to put it on with the replacement bumper. When I picked up my car, I noticed they cleaned and washed my car. Not only did they clean the car, they also vacuumed the inside of my car! They went above and beyond and I am really impressed with their service. I would 100% recommend Webster Auto Body and I will definitely be back for future services. Thank you Webster Auto Body! read more

COME HERE!!! I went out on a limb and choose this place to get my passenger side doors replaced after a hit and run. One of the best "on a whim" decisions I've made. Their staff was incredibly friendly, easy to talk to and HONEST. I got two used doors and you would never be able to tell because the paint job is one of the best i've gotten at an auto body. Before I was in another accident and got my car repaired somewhere else in Boston, and Webster Auto surpassed their work on my car with their paint job. I also got a much needed full car detailing and shampoo because my cloth seats were tormented by my careless spilling of drinks and my car looks and feels like it rolled off the lot yesterday! I am more than pleased with the service I received. 10/10 recommend. read more

Awesome experience with Webster Auto Body. I needed some front bumper work done as a result of an accident so it went through an insurance claim for billing. The work only took one week to get done which was great but when I showed up to get the car my file was indicating that I had to pay my deductible which I was pretty sure I didn't. Jerry spent almost 20 minutes dialing two phones just to get a hold of someone at my insurance company and then he spent another 15 minutes explaining my situation to them and he got them to confirm the deductible was waived. Aside from the AMAZING customer service, the car looks absolutely beautiful and they cleaned the outside and inside of the car. It looks almost brand new. I would absolutely recommend taking your car to Webster. read more

I brought my car to this shop after a car accident and they have been more then accommodating and helpful throughout the entire process. They were really nice and I would definitely recommend this place. read more

Great auto body and honest! Repaired damages on my car and it now looks brand now. Worked with insurance company to make sure there would be no extra charges. read more

I was in a car accident on the Mass Pike all the way out in Charlton, MA and my car was not driveable and towed away to a local yard. The tow yard wanted me to drive all the way back out to Charlton from Somerville to release my car in person, which would have been a huge burden. But Webster stepped up and helped me coordinate with the tow yard so that they could go and have my car released for me and tow it back to Somerville. Incredibly helpful at every step, and very friendly and polite people to work with at the front desk. They did a great job repairing the extensive damage to my back and side panels as well as the suspension, wheels, and tires. Car drives great now, and they coordinated everything directly with my insurance. Very thankful to them for all the help! Highly recommend and would use again if I ever have to. read more

Very friendly people and they fought with my insurance company to get what I deserved when the insurance tried to stick me with a crummy used door instead of a new one. read more