Very positive experience. The service felt genuine, the place was well kept, and everything moved…read morealong nicely. I would definitely consider coming back again.

There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

Great service and helpful staff. Scheduling needed work is easy and the process quick! Fair prices…read moretoo.

Sullivan Tire is truly one of my favorite places to do business - you get exactly what you need and…read morewith grace and care. Kevin at Watertown Sq location was great - such a pleasant experience!

I was there earlier getting gas before work, I was rushing around and having a horrible morning…read more The gas attendant was very nice...he knew I was in a rush so he got me out as quick as he could but he did take the time and asked me about my morning (I obviously looked stressed out) and told me to have a great day. I'm not sure if the gentlmean's name was Ryan or Brian but he wearing a camouflage hat and dressed all in black. He was very thoroug, attentive and extremely polite. I will definitely be going back there again!

I have been going here for 30 years and they are very good mechanics. The owner is a great guy and…read morePaul and Michael are too plus the men that pump the gasoline for you! All are friendly, know thier trade well and are honest. They use quality parts and talk to you so you know well what is happening to your vehicle. A nice place to go for sure. It is like going to a friend's house. Definitely go here !!!

I'm writing to chime in with my five stars. I've been taking my car to Aram for three years now,…read moreand he's never steered me wrong (no pun intended). Here's an example of Aram really going above and beyond: in more than one case with exhaust problems I was having, he honestly told me that for him to repair the problem, it would cost much more than to bring it somewhere else; and the place he referred me to saved me literally over a thousand dollars. Another time, he told me where to get tires cheaper than what it'd cost for me to buy them through him. If it were any other mechanic I've met in my lifetime, they would have tried to fleece me. Not Aram. It made me feel like he genuinely takes his customer's best interests ahead of his own. When he actually does do the maintenance and/or repairs, he explains each thing in simple, easy-to-understand terms, doesn't patronize, doesn't candy-coat anything, doesn't cut corners. He will check in with you before performing any prior-unknown service, telling you what he's found, how much it's likely to cost, and so forth. He's never ended up charging me more than what he'd initially estimated. He's been honest as to which repairs are time-sensitive, and which ones I can safely put off. And it's always been below the cost of what any other repair shop has quoted me for similar services. You'll probably have to book your appointment with him in advance, but that's because so many people want to have Aram taking care of their car. The cash-only thing does not deter me; I actually prefer it that way. Aram has earned my trust and loyalty, and it's worth taking a lump of cash out of the ATM. Even if I move out of the immediate area (I am lucky enough to live a block away), I will still take my car to his shop for any repairs, maintenance, and so on. And yes, don't confuse his garage with the garage next door. (His is the driveway that goes to the upper floor.) So yeah, really, Aram's my go-to man, and will remain as such. In my 28 years of driving, I've never been nearly as satisfied with a mechanic as I am now. If I could give six or seven stars, I would.

Truly the best car service! I've brought several issues here and Hratch is always knowledgeable,…read morepatient, and clear in explaining the problem and solution. As a woman it can feel intimidating dealing with car repairs but he's kind, trustworthy, and genuinely happy to help. Highly recommend!!

I wish I could give you more than five stars…read more.... I went to a local shop, Eastland Motors, this week to get an inspection sticker. The mechanic told me that my car didn't pass, due to brake issues. He offered to access the brakes and fix any problems. They put a rejection sticker on my windshield. Since this effort could potentially be an expensive effort and I didn't know the place, I was reluctant. But the owner assured me that they would do a good job. So I made an appointment for the next day. Still has reservations about them doing the work. My neighbor suggested reading any Yelp reviews before moving forward. I did this and was shocked at all the bad reviews. Told them in person the next day that I couldn't do business with them, due to the bad reviews, and drove away before the mechanic could respond. Made an appointment with Direct Tire in Watertown, who I had been going to for about 30 years. They are great! Susan, the representative, looked up my car in Carfax, She found that my brake and rotors had been replaced in early June of last year by Parkway Toyota. I bought the car from them a few weeks later. They gave me a loaner car, too. Thank you, Susan and Godfrey, and thank you, Direct Tire and Parkway Toyota for being so honest!! This is why I have gone to Direct Tire for so long.

Much thanks to Kurt who went over and above in developing a completely unique solution enabling the…read morereplacement of the leaf springs on my 1960 Corvette. Bob and Kurt are the best, and there is no one else I would ever want taking care of this car!

Adiel is my go to mechanic. always reliable and very honest. I've been going to him for 3 years now…read moreand never consider going anywhere else.

Adiel replaced water pump, timing belt, wheel bearing & noticed several oil seals needing…read morereplacement while doing that. I have found orher shops don't notice those things only doing what they are told to do. Highly recommend, extremely good pricing too. I have given up on Firestone & VIP, oh my god they are bad. Even the employees have recommended letting my mechanic (Adiel) do the work instead! Adiel is keeping my 1999 Lexus GS300 w now 350,000 miles on it in top shape!

I came in on a Friday at 5pm after taking my car to another shop that was going to charge me…read moremultiple thousands to get work done. They people at Pleasant car care were so nice and helpful, they immediately fit me in and got my car looked at and assessed. They found several of the same things as the other shop but they were not charging their extreme prices. They created videos showing what work needed to be done and why, they had loaner cars available for me and even offered to drive me home while they worked on it. I noticed after I got the car the next day that there was a small vibration and they immediately came and got the car from my house, checked it out, and realigned the wheels at no additional cost. I will definitely be going back for all of my future car needs and highly recommend them.

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical…read moreengineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control arms and brakes and rotors and used scare tactics to tell me that I cannot drive this car as it is a safety issue. I met the owner, i have no idea why I needed to meet him. I had spoken with one of the floor mechanics who showed me a leak from my thermostat. They told me $1300 for brakes, $1700 for control arms, and $1000 for the thermostat... $4000! I drove home (even though they warned me not to), ordered the control arms, rotors, brakes, and thermostat and replaced them all myself. Here are the results: The car has 60,000 miles. The control arms look used like a car with 60k miles should, but they were not anywhere near an imminent failure. Same for the brakes and rotors. The only issue that was important for me was to replace was the thermostat housing... yes, the one that I had taken the initiative to ask the floor mechanic, and the front desk didn't even tell me about! Now, I knew what they were talking about. But I can clearly see how someone who didn't know much about cars would be terrified into hiring them for repairs that really weren't needed. The videos, etc, are all part of the credibility and selling process. Speaking of which, I can tell you that these guys use what's called a "one-call close" sales tactic. Just like at a dealership, these guys know that if a customer walks out the door, 90% of the time, they are not coming back. And, the salespeople are paid on almost 100% commission. That means that if they don't close a sale, they don't eat. They are not interested in a relationship. Here is their job description for the position so that you can see their motivations: Full job description - Automotive Service Advisor Top Tier Service Advisors | Up to $155,000/year ! (Base Salary + Bonus) Are you a certified closer with an exceptional talent for sealing deals? Do you thrive on turning opportunities into results? If you're not among the top 1% in sales, this isn't the role for you. But if you are a driven, determined, and unstoppable closer, keep reading--because this is the life-changing opportunity you've been waiting for. Why Work for Pleasant Car Care ? At Adams Automotive, Now Auto Care, Pleasant Car Care, and JB Auto Care, we don't just offer jobs--we offer a movement transforming the automotive industry. As part of the Houston-Boston Partnership, we're scaling from $50 million to $100 million in the next 24 months. This is your chance to be part of something extraordinary while building generational wealth. Why Work for a Platform Company? Platform companies like ours represent the future of the automotive service industry. Here's why: Career Growth: Endless opportunities for advancement through AutoShop Answers training, mentorship, and leadership development. Learn from the Best: Work alongside industry leaders like Todd Hayes, Joe Adams, Bill Brusard, and Charlie Zlatkos, all recognized as top performers by Ratchet+Wrench. Be Part of Something Bigger: Join a company scaling from $50 million to $100 million and beyond while redefining the industry.

I recommend Tony's Auto Shop to everyone! I have been going there for years because he's, fast,…read morefair priced and very trustworthy. As I woman, I have been taken advantage of by dealerships and other mechanics.... But not Tony. For example, if I need an oil change - he gives me an oil change and doesn't try to upsell anything. He's helped us with new tires, inspection stickers, a new alternator, weird noises, etc and is just so nice and running his business in a very trustworthy way. I can't recommend him enough!

We were on a road trip to MA when the check engine light suddenly came on in our car. The abs break…read moresymbol also lite up! Ohhhhh, the panic and paranoia that ensued after! On a Saturday morning, we went looking for a few mechanics which were recommended to us. To our surprise, they were all closed on Saturday, and we were told to come back on Monday. We couldn't wait until Monday, so what did we do? We did a Yelp search, of course! Yelp to the rescue!!! The #1 business to appear after our Yelp search was Tony's Auto Service....they have a 4.8 Star Rating! Come on now, an auto service establishment with such a high rating?!?! The New Yorker in us were very skeptical! But we were in a bind, and time was ticking away, so off to Tony's Auto Service we went....it was only 5 minutes away! Yay! So we get to Tony's, and we're told that they're very busy and they can't look at our car right away, as there were two customers ahead of us. They said to leave the car and to call back in 2 hrs. We very cautiously left the car, and went to walk around town and have breakfast. In exactly 2 hrs, Tony called us and said our car was ready! He said come back and we'll discuss what the problem with the car is. We braced ourselves for what it would cost to repair the car. We also braced ourselves for the possible song and dance about what the problem was. Well....imagine our surprise when Tony told us that the problem is NOT an emergency, and didn't need to be taken care of right away. He told us exactly what was wrong, how much the parts would cost, and how much it would cost to get fixed. He gave us the ok to drive back to NY, and advised us to see our own mechanic whenever we got home. What?!?! As out-of-towners, we're not going to get ripped off?!?! Not only did we NOT get ripped off, Tony said there is NO CHARGE for the diagnosics! Now THAT is definitely 5 Star worthy!! We appreciate Tony's honestly and kindness so much. What a nice surprise. There really are honest mechanics still around! Thanks so much! Needless to say, we highly recommend Tony's Auto Service and recommended it to our local relatives. Business cards were taken and handed out!

Came here for routine service. They did what they recommended, and didn't do anything I didn't…read moreneed. Was in and out within the hour on this particular day. Easy--no complaints!

Really great spot with quality people. As someone who is not very knowledgeable about cars it's…read morealways scary to go to a new mechanic. With that being said, this place was recommended by a few people and they were completely right. They care for their customers and want the best for them. Truthful and honest place and also quick workers, I would highly recommend coming here.

Had an amazing experience at Bob's. They are so nice, very honest, and great at what they do. In…read moreaddition to being honest, their prices are very fair; these are the two most important qualities you look for in a great business. I will continue bringing my car here for any mechanical needs. I came in for an airbag light. Bob and his team made me feel welcome. They were determined to fix the problem without having me replace the airbag system, something most other mechanics would have convinced me to do. To my amazement, Bob fixed the issue and saved me $650! Just as I was recommended to take my car to Bob from a friend, I am recommending all you Yelpers take your car to him too.

Couldn't have asked for better! Friendly, professional, honest. It was a pleasure. They have it all…read moreright at Bob's.