Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

I am writing to provide an updated regarding our motor replacement on our AC following outage from…read moreTuesday's storm. Evan had the necessary motor on his truck and was able to complete the replacement the same day. Evan explained cause of the issue clearly and was very professional throughout the process. He also took a moment to be friendly with pets, which was appreciated.. Thank you Angela

I had a great experience with Alamo Austin Aire. My technician, Mitch Reaves, was professional,…read moreknowledgeable, and efficient from start to finish. He clearly explained the issue with my HVAC system, walked me through the repair options, and completed the work thoroughly. The service was prompt, and everything was left clean and in good working order. I appreciated the transparency and quality workmanship. I would definitely recommend Alamo Austin Aire--especially Mitch Reaves--for reliable and honest HVAC service.

Our AC was blowing hot air last week so we scheduled a tech diagnosis appt for Saturday morning…read more Ivan called me when he was on the way to let me know and then arrived right around the time he said he would. He was friendly and very communicative throughout the process, explaining each step as well as explaining the hvac system in terms I could understand. He got us up and running again, it cost a bit less than I was planning for, and when I have other hvac issues in the future (I have an old system), I'll definitely call Alamo and will request Ivan's help again. Friendly, honest, and hardworking. Great experience.

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Used this company multiple times in the last few years. Every time I was more than satisfied. Super…read moreprofessional, knowledgeable and responsive. Highly recommend.

I've been using Aero Design Systems HVAC for my seasonal maintenance for the past 5 years or so,…read more(also purchased my AC from them) I have been really impressed with their honesty and transparency through out the years. We worked with Aaron today, Oct. 8,2025. Aaron and the entire team are so professional and courteous. Aaron brought to our attention that our condenser is not performing to like it should and that it will be needing to be replaced. He mentioned that we could replace it today since he had the part available or we could just monitor it. There was absolutely no pressure to have it replaced right then and there just that it would need to be replaced soon, he left all up to me. Every technician I worked have been straightforward about what needs attention. I want to Thank the entire team at Aero Design Systems. You all are a great, friendly, honest team that performs with integrity which is hard to find these days! Keep up the good work. Thank you again!

In June 2025, we hired this company to diagnose an issue with our HVAC system. After their…read moreevaluation, we were told we needed a new condenser, which cost us $5,200. Two days after the installation, the system stopped working again. When they returned, we were told there was now a hole in the coil and that it would be another $5,000 to repair or $16,000 for a completely new system. At that point, we decided to get additional opinions. Multiple HVAC companies quoted us significantly lower pricing. We learned that the condenser we paid $5,200 for typically costs around $3,000 installed. We ultimately had a brand-new system (the same model we already had) installed by another company for $7,000, less than half of what we were quoted. When we raised our concerns, the only explanation given was that they "don't get as good of pricing as other companies." Our experience left us feeling like they don't even try to properly diagnose, they just throw in expensive parts and hope for the best. We are also feeling duped because we obviously paid well above market rate for the work performed. We strongly recommend using ANYONE else.

Our furnace wouldn't go on last night (of course - it was actually cold). Felix came out within a…read morecouple of hours. He diagnosed the problem as a faulty switch. He drove from Austin to Georgetown to get it this afternoon so he'd have the system running by tonight. It works. When he was testing it, he discovered that our new thermostat had also failed. So he replaced it. All better. The service these people offer is just first rate.

Great service, again! AS ALWAYS!…read more Easily scheduled an appointment and Pete showed up when he said he would. He even gave me a phone call 40 minutes before to tell me he was on the way! He clearly explained the problem and gave me several reasonable options. Extremely professional service. I'm a huge fan of the service I get from Honest!!!

This used to be a great company and then it all completely fell apart. I discovered today the owner…read moresold it a couple of years ago and now I get it. My last. 3 appointments with them in 2024 and 2025 were all canceled the day of or the day before. I was told things like "someone called in sick" which didn't make any sense to me. I also was told, as others were, that they were only doing urgent calls for months and no maintenance checks. This was the company that I bought a new AC system from a few years ago and the guys were always great. Then suddenly overnight it was "you need to buy this and that" and "oh, your system will fail if you don't get this." I noticed people in my neighborhood starting to complain about them for the very first time. Whoever bought this company really got a gem and they completely ran it into the ground. It's sad .

Robert came out and did my seasonal inspection. Since I was in meetings he handled everything with…read morecare and precision while still allowing me to do my work without any supervision or worries. After my meetings and the completion of his work we reviewed the findings and was not pushed at all for unnecessary purchases. 10/10 would recommend Robert as your service tech. Very pleasant to be around and good conversation after the job was completed. Woods has always been reliable and would recommend them as a company to keep your HVAC system running with affordable pricing on seasonal checkups

I had been using Woods Comfort Systems while under warranty and had never really been satisfied but…read moreout of habit I called them when my nest thermostat stopped working. The technician said the a/c unit wasn't getting power-I needed an electrician. So I called an electrician who said the unit is definitely getting power! The problem is your A/C! So I called another HVAC company and the problem wasnt power to the unit -in fact the problem was inside my A/C unit! The Woods Comfort technician totally misdiagnosed the problem! It was an easy fix! I will not be using Woods Comfort Systems ever again and am happy I found a new HVAC company.

Our upstairs AC stopped working the day after Christmas (with guests at our house). These guys came…read moreout on a Saturday afternoon and quickly diagnosed and fixed the problem. Communication was excellent, technician was courteous and professional, and work was completed quickly with no mess inside my house. They also mentioned a couple of other maintenance items that we need to consider down the road, but there was no hard sell. I highly recommend them - thanks to Robert B for coming out.

Very prompt and fair service. Everyone I spoke to/worked with was very professional. Trustworthy…read morecompany!