I was in need of trashing an old dresser. When I arrived, I pulled up to the window and was asked a…read morefew questions. Because I was only dropping off a dresser I was charged a flat fee of $36. Once I paid, I let the gentleman know I had not been here before and he explained me what color line to follow and then I would back up and trash my dresser. We followed the red color line as instructed and the wait time was minimal. The area to drop off the trash was being "cleaned" on my ur arrival as they had machines compacting the trash. There are no marked areas to back up and it's all self guided. But backing in was fairly easy.

Comically rude at hazardous waste with a dumb process. Power tripping workers. Grin and bear it.read more

Jace responded quickly with a fair price, came on short notice, was on time, and genuinely good to…read morework with. He took away 2 appliances and a bunch of trash bags. Thank you!

Jace was right on time, hauled away a couch and an upright piano. Gave us a good price and was…read moreflexible with timing of the pick up time. We would absolutely hire him again.

My husband and I cleaned out a 2-car garage and just needed a dumpster for a few hours (re: just…read morelong enough to throw a couple hundred garbage bags). It shouldn't have been a hard thing to schedule, but somehow it was the most impossible thing in the world to find a company that would haul a dumpster to Des Moines for under $500. I finally contacted Eastside after trying the major garbage carriers and just getting ignored; Steve answered my emails and was very prompt and professional. He explained that what I was looking for (a dumpster rental for just a short time) would be a little cheaper than the standard 5-day rental. I was also equally impressed with Heather (I believe that was her name, sometimes it was hard to hear her). They both confirmed that I could rent a 20-yd dumpster for 2 days for about 250 (+tonnage fees). Not bad, considering another company wanted 550 for a 10-yd! I had a few odd requests (pick up the dumpster as early as possible because it was an abandoned house and we didn't want neighbors deciding to dump stuff in it, etc. etc). and when I swung by the house at 9am the next morning the dumpster was gone. I specified that it was important that I receive the total as soon as they knew it - guess what? They called later that same day with the total. (Anyone who's ever tried to get customer service to call them back KNOWS how rare this is.) They were fantastic, if I ever need to move 1.5 tons of garbage again I'm definitely sticking with these guys!

Whoever answers the phone is great - friendly and answered all of my questions, I think I called…read moreher 3 times before committing, and she didn't seem to mind. I needed a dumpster for a rental property we own. We were tearing out a deck, removing a small kitchen, and the tenants left a whole lot of junk - toys, garbage, just junk. We also had several very heavy pieces of concrete to dump. With these items, we almost filled the 20 yard dumpster. I had no idea how to estimate how much this might weigh (since they charge per ton to dump). To give you an idea, it was 3.37 tons of waste. (They charged $100 per ton to dump as of Nov. 2012). That is on top of the 20 yard rental fee ($250). The dumpster is on wheels and is tall (almost 6 feet I think) - but it has two doors that swing open and make it easy to load. I called around and priced other companies - this one charges just about the same as others. I went with them because another company didn't allow you to mix waste in the container - it had to be either garbage OR construction debris. The one annoying thing that happened was that I kept the container for almost the whole week that is included - since it's a rental property and I don't live there, it was unattended at night. One of the neighbors noticed and dumped 2 toilets, florescent bulbs, and other heavy items that I then had to pay to dispose of. So I called Eastside Hauling the next day and had them pick it up early. Keep that in mind - if you're not going to be home to keep an eye on the dumpster - arrange to have it dropped off and picked up for only the time you need it, otherwise it's too tempting for neighbors to help themselves.

This place is a wonderland for earth lovers ! So much work goes into separating each type of…read morerecycled object . I'm so pleased to see this in the works . A great place to also drop in to learn how to properly recycle there are posters everywhere that explain how to recycle responsibly.

Sketchy and unfriendly. They saw me but didn't offer to help me until I started looking around and…read moresaw a bin of copper wires and copper pipe that looked like it had been cut with a bolt cutter.

Very easy process - nice to be able to drive up and unload…read more They were clear about what was recyclable and what was not accepted. Easy peasy. I'd definitely recommend them.

Great service and willing to help me carry the heavy metals for recycle. Thank you. Everything is…read morefree for metal recycle

Scott & Luis were excellent! These guys are a rare find in this day of non-customer service…read more If you are wondering who to contact with that odd or obvious hauling/moving job - put your faith here - and know you'll be taken care of. Good communication from first contact to finish - caring & conscioincous workmanship!

I requested an appointment on a Sunday, when they were closed. They got back to me Monday…read moreafternoon, came by Tuesday, quoted me a price competitive with other services I've used, friendly staff took exactly what I asked them to and even took 3 more items I added to the pile while they were here without charging more. The only downside was I never received an auto-response to my initial request. I had no idea if they received my request until they called back Monday afternoon. Still, I'd use them again.

What a great service. I requested a quote and within 20 minutes I had an appointment set up. His…read morepricing was MUCH more competitive than most of his competitors, he was friendly, on time, had flexible scheduling, and he was efficient. I would refer him to anybody looking for a good service for any projects you have going on!

They were able to come same day and hauled away so much of our junk/recycling we had. They were…read morereasonably priced for how much they hauled away and were super nice! Very professional and took everything we needed them to take. Will definitely be requesting their help again should we need it!

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

Absolutely the worst customer service. Promised me a price for my graphics card, called me and said…read morethey have a payment ready for me and changed their mind last minute to give me nothing. This place needs to absolutely be shut down. It's ran by a bunch of brainless robots with no care for the customer whatsoever. Use this store as a model for what NOT to do when running a business or performing customer service. They are a great benchmark to see what a worst-case scenario for that looks like. Save yourselves and never buy or inquire from this store ever.

Junk Pros was great! Totally professional. Great drivers whom navigated a very tight turn into my…read morebackyard via a narrow alley. They showed up on time when they said they would. And they picked up the container without incident. I would definitely use this company again. Thanks guys!

Service was perfect. Easily booked, good customer service. Dumpster was delivered on time exactly…read morewhere I wanted it and I didn't have to be there. Asked for it to be picked up early and was scheduled for pick up right away. Nice and easy

Can't say enough good things about this service. We moved out of a rental a few weeks ago and had a…read morelarge wardrobe closet that we could not take with us. Left it in the garage and contacted junk King. They were quick in their reply and gave me a good price. Day of the move, they contacted me to let me know that they were on the way, we confirm the location and pricing and it was that easy. They got the closet into their vehicle and followed up to let me know. Great people, efficient and professional service. Highly!!!!! Thank you for the great experience

Excellent experience. From being able to book quickly online for the very next day, to the…read moreconfirmation call the next morning, to the "we are 30 minutes away" call, to the friendly, courteous team, it was a great customer experience. And their pricing was very fair. I will use them again in the future, every time.