Hired this company after I quoted with a reasonable price for full service! Everything went well for about 5 months and then when winter hit and we had a little storm my pool was filled with leaves. Now I understand everyone with a pool had the same issue. So I was patient with our pool person when they informed me that the owner/manager would be coming out to do the cleaning of the leaves. I waited 3 weeks for someone else to come and clean the leaves, no one showed up. My pool had leaves for close to a month, I had had enough. Service was pretty average, I would not recommend this company for the service and the lack of communications. read more

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Came down and met with Ali on Friday. After being traumatized (from the last pool experience), and being more educated... Asked a lot of questions and was very satisfied with his answers and experience.. Doesn't try to upsell you-like how I paid for a spring cleaning( previously $300)... where he charges under $100.. No hidden truths or accusations.. Will update in a few weeks after service is started.. read more

Very nice human but unfortunately It only went well for about 3 months. He then outsourced to an employee and allowed the pool to go green even though we had upgraded to full service. Next pool cleaner had to invest over 150 in chemicals and scrub the pool head to toe to get it back on track. 300$ cost to me and never responded to texts about making it right. Again like the dude, but it didn't go well. read more

We hired Clear Shine pool service for a weekly service. After several attempts at getting a regular schedule started (several months actually) we gave up. The Owner (I assume he is) is very rude when speaking to us (his customer) and made several excuses why we received no services we paid but no service. We never received an apology just excuses as to why no service. I wouldnt hire them ever again to service my pool even if they paid us to do it. Here is a response from him finally. I cancelled your service as of today I don't tolerate rude customers!!! I will not do a refund I've been very patient but clearly you guys don't understand I don't need rude clients like this good luck with your pool and do not contact me again So this is no way to run a company Ryan. Understand we are the customer your livelyhood terrible customer service. You wouldnt even get one star but Yelp requires it. read more

Quality and service is on point, reliability is punctual. Unbeatable prices. Would 100% recommend

Ryan is honest has great Customer Service Skills , knows what he is talking about and when he scheduled a time and day he showed up. He replaced my pool pump with a Hayward variable speed pump , changed out the electrical outlet ,fixed the pool light & shocked the pool. If your looking for honesty and someone that will actually show up Call Ryan he won't disappoint you. Thanks again Ryan my husband and I truly appreciate your work and how you treated us with your great customer service skills. Theresa read more

My booster pump started making an extremely loud noise and needed to be replace a few days ago. I called clear Shine Pool Service and he ordered and installed my new booster pump within a few days. Even took the extra step to test the chemicals in my pool to tell me what I need. Would definitely recommend. read more

Ali was very helpful, thorough, and quick to respond. So glad we found him for help with our backyard spa!

I had originally posted a bad review for clear shine a few years back. We had another issue come up with our pool this year and my husband happened to be the one that called around for a quote. Unbeknownst to me he booked Clear shine to do the work. I must say that I'm glad he did. Our pool looks amazing and they fixed and cleaned everything that they said they would. We would definitely use them again. read more

Clear Shine Pool Service "SAVED" the day for my kids. We had an issue with the pool's motor pump humming. Looked up some services in the area and found Clear Shine Pool Service. I could tell the pool guy was so tired from a days work that evening, but still had it in him to give me the GOLD STANDARD Customer Service. Told me exactly what i needed to do. Next day got the pool pumping clean water again. The name of pool guy is Ryan. Call and talk to him! read more

I just had to cancel my service with clear shine. I had their "premium service' for $120 a month. I had to call him 3 times in the 4 months to come and clean the pool. There were at least 6 other instances where I was really unhappy but didn't call. Horrible service my pool was never clean always on the verge of going green. The owner does not communicate and tends to bend the truth. read more

Clear Shine Pool Service - Pool Cleaners Near Me

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The owner of the company charged me 150.00 for useless chemicals and treatment of a green algae pool. BRYAN came out Lied saying he cleaned filters and told my husband it didn't need to be cleaned. Never returned any of my phone calls including 2 NO SHOWs. Pool is greener now after they assumed care of it. Don't waste your time or Money. Ali stated to me after catching him in a lie about my filters being cleaned. " I don't care if your pool gets clear or not" I ASKED HIM FOR A REFUND AND STILL NO RESPONSE TINTHE QUESTION! All they do is nickel and dime you and lack on the service provided consumers before you hire this company, just check all the reviews first. The complaints are almost the same about bad communication and No shows! This pool owner is delusional about the service provided as I have photos of this pool filter he states was cleaned that was actually not clean. His credibility at this point is worthless as I disputed the 150.00 charge with my bank along with photos and dialogue about the sorry service rendered. Point is I work hard for my money and these guys think they can charge people and not deliver as promised. ALI HAS HAD NO INTENTION ON MAKING RIGHT. Freaking Thieves and liars. No one will harass you if you didn't take there money and not show up and return phone calls. As I have read on multiple reviews. Just remember to tell the truth when replying to my review as I stated a lot of people you have done this same exact way! my Husband even said it's a shame cause usually Indian people aren't this shady! He stole our pool sweep from our house! It gets even better! read more

Clear Shine Pool Service - Pool Cleaners Near Me

We were lucky enough to find this awesome company when our pool suddenly stopped filtering properly and turning sludgy. Ali came right over and politely showed me what was going on ( part of the problem was a "fix" my sixteen year old had tried to do lol!) Ali was straight forward, honest, and extremely knowledgeable. He was very comfortable to work with. I found my new pool guy! read more

We worked with Ali to fixed our pool filtration system. He was quickly able to diagnose the problem, order the part and suggest further maintenance. He was so easy to work with and overall a good guy! Highly recommended and we will be back to get our pool pumped out after summer. Thanks Ali! read more

Ok Ryan or Zynald whoever you are... Talk about being childish, just be a man of your word. And for your information you had 2 numbers and only 1 changed. And who leaves "sticky notes" on a renters door. How unprofessional is that?? Still blaming renters - WOW Just grow up and stop Cyber Bullying people online. Im entitled to my opinion. Grow up. This is My review after all. Wish you were as attentive to my pool as you are to my review or any negative review. I hope you continue to rebuttal so everyone can see how unprofessional you are. You should spend less time online defending your crappy services and more time on your pools or multiple businesses Mr. ENTREPRENEUR. And actually, you are trying to justify - read your own comments. What a Joke. Goodluck on your next adventure. read more

This review is for Clear Shine Pool Service---Pocket-Greenhaven I have been through a few services and I have to say there customer service is SUPERIOR! Ryan is wonderful-my pool has never been so clean and...clear(sounds like a commercial but honestly it's true!)!!! read more

Wow, what a great experience! I retained the services of this company because I needed long-term pool care and an initial deep cleaning. The response was super prompt and, even though my pool was really dirty at first, they simply went to work as if it were of no concern. In a short time my pool was perfect! Just so you know, I'm the type of cynic that scrutinizes work obsessively. I want what I paid for to the dime. After inspecting the tiles, skimmer, and smelling the shock, everything was just so well done I had nothing to be concerned about. Now I have the guys come out on a two week basis to contend with the results of hard-playing kids. They always arrive with smiles on their faces and get right to work. I have yet to EVER see any flaw in their results and no matter what the kids have done, it's taken care of every time. I love that they even log their activities in order to track what was done and what will be needed in the future. They really do maintain my pool down to the minutest detail. If any of you are looking for an impeccable pool service, I can attest that Clear Shine should be the standard by which others are measured by. read more

Hired to do a green to clean. Was given a quote over the phone when the guy came over he was trying to charge per day and wanted to do hella extra unneeded things to the pool, made appointment to return and he didn't, contacted main office and seems like they had no clue what there pool guy was doing. TO ADD Insult TO INJURY, THEY CHARGED ME ANYWAYS!!! GUESS what color my pool ISN'T........I hate doing this but damn I am a fair person and believe this service was garbage. Asked for a refund...let's see how that goes. Stay tuned. 06/23/16 no response. No refund. No clean pool. Very sad. I'm on a fixed income I was doing his for my babies birthday party. I could of used that money to feed my kids. Very Sad read more

I spend a lot of money buying chemicals to maintain our pool. Still the pool water condition did not improve. So I called Clear Shine to fix the problem ; they did so well so we decided to use their service to maintain our pool. So far our pool is perfectly maintained. The good thing about this company is that they can customized their service according to your needs and budget. I can highly recommend this company. They are easy to deal with. read more

Clear Shine Pool Service - Pool Cleaners Near Me

Ali has been very helpful in maintaining our pool. He is quick to respond by phone or text. Ali is knowledgeable in pool services and was able to fix the connection to our Polaris vacuum easily. Clear Shine Pool Services are reasonable in price and I would highly recommend him. read more

Clear Shine came to my home to take care of a black algae problem. Both men worked quickly and were able to get my pool back up and running. Now, I hired them to continue their service with weekly maintenance. Thank you, Clear Shine! read more

We just recently started services with Ali. In the few days that we've had services with Ali, we've learned more about our pool from him than the pool service people we had for 3 yrs. Ali is very pleasant and he takes the time to meet the needs of his customers. Not to mention, he knows his pools. read more

Clearshine are on a break thru in the pool cleaning and servicing industry. Awesome customer support, service and most of all there prices are not too leave holes in your wallet. Clear shine pool service prides them self 100% on customer satisfaction and pride. Recommend them to all my friends and family, watch out guys... The underdogs came to clean pools better. read more

Clear Shine Pools owner Ali came out did a quick 30 minute startup which I found out he should have been here inspecting the whole pump and pool equipment for at least an hour to understand my pool. He never opened the filter to check the cartridges at all, only said he would come back but no showed me twice (Saturday and Tuesday). I called him to touch base he said he was bury and I suggested that he should have called to check in with me as I was waiting for him and could have went to work. I understand he is busy but its the communication and a Company's word. I paid him for his 1st & 2nd visit to start his services a total of $130. I had to fire him and his services and called a new company to come out and start up new services. My pool hasn't been cleaned due to the fact I hired him to take care of it and its getting greener day by day and his services failed. Filters were super dirty, it had a broken piece in it which I don't even know what is it for. Thats his job to fully inspect everything. Im very unhappy with Clear Shine Pools and Leslie's Pool Supply recommended them. 2 thumbs down in my book and I hope I could get a refund but you know how that is. He no showed me 2 times so I doubt he will bring my money back. read more

Great Pool company!!! I called them about getting my pool serviced and they came out the very next day!! Bryan and Ali were very friendly and professional. Their pricing is also very fair. I recommended them to my sister and my neighbor as well who were both very happy with the level of service they provided. I highly recommend them to all! read more

Clear Shine Pool Service - Pool Cleaners Near Me

Terrible customer service. Seems as if they have no clue what they are talking about. Don't trust this place at all. The guy couldn't even answer one question I had and has terrible communication skills. read more

Honest, and a pleasure to deal with. Fast, friendly service. My pool was green because my routine pool guy stopped caring for my pool as he should. I called this company up, they were out the next day and checked my chemical and cleaned out my pool free of charge! I couldn't believe how nice they were. I fired my old company and my pool looks amazing. Highly recommended!!! Top notch pool service!!! read more

Does anybody know if this company is even operating anymore? They don't answer their phones, they don't return phone calls. They were supposed to be maintaining my pool and now my pool is green with algae. Never again! read more

Called them to set up first appointment for the morning and they never showed up. Called back to arrange appointment for the afternoon between 12-1pm and they never showed. Very irresponsible not recommended. read more

Spends 5 minutes on your pool and charges you way too much. Pool never looks clean long. Maybe only for a day. Don't even check on your equipment. They even want you to pay first. They might even not show up the next week and don't tell you they don't have time until they're late few days read more

Just wanted to say wow; Outfriskinstanding Bryan and Ali I had no idea they would get the pool drained and cleaned that fast; from the knock on the door by Bryan to just over an hour and a half later they had drained and cleaned a 12,000 gallon pool. It's filling back up now and Ali said to call when it's full and they will come back out and get the chemicals in balance. Impressive; if I were not getting the pool ready for the sale of the house I would hire them on a month bases to keep the pool in line. read more

clear shine pool service, is no good 1. always had a different pool-man 2. never had the right chemicals to put in. 3. never came in reasonable hours or the right day 4. never return my phone calls 5. ali said he will be at my house on saturday, but was a no show 6. promised to keep my pool clear, that was a lie!! 7. ryan never returns my calls 8. need to give me back my money for not doing the work! 9. i do not recommend them at all. 10. they did not know how to set my pool. i did ask them to do that, but again they did not. mary fonseca read more

I am so happy with the level of service they provide. Anytime I have a problem they are happy to help me right away. I have always felt well taken care of. I would recommend this pool service to anyone!! read more

My service was done last year but I didnt know they had Yelp at that time other wise I would have written the review then that being said. Let me tell you they are Extremely unprofessional spoke to a guy named Ryan He set up a service for drain my pool because it was green. He said they will brush the pool make sure everything is clean filters and balance the chemicals and the water to swim and he will check the equipment if anything needs fixing as well. WRONG! A dude and a lady came an hour and half late said he was going to charge $50 extra to clean the filter! And drained the pool and wants the check! We are like wait but u need to brush all the algae and all he said no we just hosed them down no need to brush! I asked him about about the chemicals r u coming tomorrow he said I don't know about than call Ryan he is the "boss". I called the "boss" and guess what he is like i never said anything about balancing no water or chemicals! I am like I am paying you 450$ for flushing the pool! He is like yeah no balancing the water or anything. He is like u give the check today and then we will see. I said no You need to send someone tomorrow to add chemicals and balance the water and I am giving him half of the money today so he would come tomorrow. The guy came the next day put 2 gallon of chlorine and said I need my money!!!! Next day the pump died because the smart guy didnt know what he was doing and switched something in the pump and that triggered the pump! When we called Ryan and guess what he ignored us!! read more

Ryan at Clear Shine Pool Service has been nothing but excellent when it comes to customer service and his willingness to make the customer happy. He offers you the best insight and recommendations. Never tries to up-sale you, just tells/provides what you need. read more

We went through 2 pool services companies before we found Clear Shine Pools. Clear Shine has done an amazing job, our pool was never turned green and always crystal clear. I run a daycare in my home so I have to have the gate locked at all times. Clear Shine had no problem texting me to let me know that they where on their to service my pool for me to unlock the gate. They let me know when they where done so I can lock the back up. I highly recommend Clear Shine Pools to everyone. read more

So happy to met Bryan and Jose from Clear Shine Pool Service. For been the first timer having pool at my house, Bryan educated me and took care of my pool. Helped me save the money and guided me about pool equipments. They have best service and would recommed people to use them. read more

APPALLED at the lack of respect given to me by the owner Ryan Ali. They have cleaned my pool for 3 weeks. The 1st week they did a great job. The 2nd week it wasn't as good but I didn't complain. The 3rd & final week on cleaning day I came home to find 2 huge spots of dirt settled in the bottom of my pool & a sluggish film on top. I called Ryan to inform him because they advertise a "guarantee if you call with 24hrs". After I explained to him in a very respectful & courteous way he straight out told me he didn't believe me. I was appalled. I offered to send him pictures & again he told me he didn't believe what I said regarding the lack of cleanliness of my pool. The service guy even brought his kid with him & when I told Ryan he said he didn't believe me about that either; how rude! I paid $100/month to have my pool completely maintained so I expect it done right. Needless to say, I will NEVER use them again. read more

Owner does not answer his phone w/ name of company which I think is very unprofessional let alone confusing when you call. He sent a worker to help me with a spa problem -- guy showed up 2 1/2 hours late. Problem still wasn't fixed and I called back. Owner said he would personally come and review things with me. He never showed up and never returned my phone call. He sure as heck cashed my check though. read more

Just started with these guys and they are doing an outstanding job. They communicate well, they've showed up on time, and best of all my pool is clean and I don't have to deal with it, lol. I would recommend them to anyone, A++ read more