American Spa and Pool - Pentair Warranty Service…read more Dale from American Spa and Pool is fantastic. My wife and I always have a great experience whenever he handles our Pentair warranty service. He's friendly, professional, and gets straight to work. His knowledge of Pentair products is outstanding, and he consistently diagnoses issues correctly the first time. I appreciate that he explains the problem, answers my questions, and doesn't mind me watching him work. He kept me informed throughout the entire repair process, which gave me total confidence in the service. American Spa and Pool continue to deliver excellent support, and Dale is a big reason why I highly recommend them.

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

Tim is awesome. His company and his people are pro, trustworthy and straight-shooters. Very happy…read morewith my service. Repeat customer.

From the owner: Pool Scientist is SW Austin and Dripping Springs' premier pool cleaning, service, and repair…read morecompany. How is Pool Scientist Different? As our name suggests, we value precision. Every step of our process is exacting and next level. We believe Pool Scientist is the best company to make your pool safe and protect it long-term. Team. The person who shows up is honest and well trained. You can trust them with your pool and being in your backyard. Our staff include former teachers, property inspectors, and National Guardsmen. All live locally. Our repair guys have about 50 years of experience. Our certifications include Water Chemistry, Certified Pool Operator (CPO), Pool Start-up Water Testing and Balance. We measure water chemistry with commercial-grade digital readers. We never just estimate with a test strip. The Langelier Saturation Index is our gold standard to measure water chemistry. We never just focus on pH and chlorine levels. All data is cataloged in our Skimmer software How we use chemicals is also unique. Every chemical is measured to the ounce. Literally...never estimated. Specialty chemicals are used to reduce the amount of chlorine needed and to improve water clarity. We communicate clearly with you. We text you 10 minutes before our arrival and send another text when we are out of your backyard. You receive an email after each visit detailing our water readings, the work completed, and the exact chemicals added.

The ABSOLUTE BEST pool service we have had since we put in our pool in 2012! Issac has been able to…read morequickly resolve any pool issue for us whether it's cleaning or service. He has even come to clean more than once in a week to fix an algae issue with no extra charge. Not one pool service in the six we have had over the years ever did that. We called him one day to problem solve an equipment failure and he was here within 3 hours, then got the part and had it back up and running the very next day. I feel like I have my own personal pool service- fantastic!

Great service to fix the pump leak, fast response to schedule a service, showed up on time per the…read moreplan, and replaced only the necessary parts. Quality job that fix he problem.

I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

I highly recommend Pool Rite for anyone in need of pool service. My Pentair DE filter developed a…read morecrack in it and started leaking water over the weekend. I have had problems in the past trying to find a pool service that would respond timely. That wasn't the case with Pool Rite. I reached out to Jaclyn on Monday and by Wednesday morning Nathan had already replaced my Pentair filter with a commercial grade Jandy filter. Nathan also identified a few other issues I wasn't aware of and addressed them as well while he was on site. He took the time to answer the many questions I had. Nathan and Jaclyn are amazing to work with! My neighbor highly recommended Nathan and also mentioned that Pool Rite has handled their pool service and does an excellent job! Brad H.

I have been using Pool Rite to maintain my pool for over two years. After using other, less than…read moresatisfactory companies to take care of my pool these guys have been outstanding. Charlie, the Pool tech who takes care of our weekly maintenance is professional , knowledgeable and diligent in keeping everything in working order and communicating about any issue that arises. Additionally Nathan and his team have been great at addressing any problems we have experienced with our equipment. I highly recommend Pool Rite for any pool issues you might have.

I spoke with Ron today about an issue with my above ground pool. He only cleans in ground but took…read moremore time than I expected just to talk with me about my issue and give me some ideas. If I had an in-ground pool, he would be my go-to guy. Very knowledgeable and anxious to help. Thanks Ron!

Never mind the fact that he doesn't take credit cards. If you want your pool to stay clean, and…read moreyou don't want to think about it...ever, then you need Ron Nemeth and his assistant, Cherokee. They do a fantastic job, and have been handling my pool for almost 5 years. This service is certainly not the least expensive one you can find, but you get what you pay for. I had another service for the first year I lived here and they let my pool turn into a swamp while I was out of town once. Ron fixed it. It has been perfect ever since.

Matt, Sean, and Andrew are the best! They're knowledgeable, kind, and always take the time to walk…read moreyou through everything so you feel confident and informed. They transformed our pool from something that was in rough shape into something beautiful. Couldn't recommend them more!!

Drew was so easy to work with and they were very speedy and getting me quick service for my pool…read morethat needed it. Their team are professional and punctual and great at communicating with you. I really enjoy working with them. I think they are a great value for the service as well.

This is literally one of the best businesses I've worked with (not just for pool service, but as an…read moreoverall business). Jeremiah & Joseph are fabulous at trouble shooting just about anything. They are honest, reasonably priced, and their service is outstanding. Keith has been wonderful at helping us out too and he even helped us redo our entire decking. They just came out (when our spa was in a pinch) while their business was closed for Christmas! This business is top notch!

Morning Star Pools is the best, most honest, most helpful, hardest working pool company in the…read moreAustin area. On my last service call, the boss met me at the house after hours and saved the day. Thank you again!!!

Horrible, a day late and a dollar short. Rip off. Bill for one thing and deliver a cheaper ,Crappy…read moreitem

I've waited over nine months to write this review, hoping Lisa would give me a reason not to…read more Initially, she was kind and highly responsive. However, three major issues arose: 1. She began charging double for services and chemicals. Another company fixed a problem she exaggerated for just $50. She may costed us $2k+ there. 2. She let our pool develop severe algae, costing us $2000 to fix. She cited an emergency but never took responsibility or tried to make it right. 3. She pushed us to buy a $1500 pool vacuum, which broke after three months. She took it for repairs and never returned it despite my DOZENS of calls and numerous promises from her that she'd "return it this week." She hasn't answered my calls of texts in months. Seems like property theft to me. Morning Star Pools now services our pool reliably for half the cost without needing a vacuum. Lisa's unprofessionalism, lack of accountability, and rude communication leave me no choice but to share this experience.

Fast to respond. They were out the next day to do the leaking test. Identified the 2 problems and…read morereturned the next day (a Sunday) and completed the repairs. Great guys and the least expensive quote. Will definitely use again if needed.

Great customer service, affordable, diligent and expeditious. Highly recommend! Wouldn't use anyone…read moreelse:)