1. Classy Doggie Cuts

0

Plano, TX

Cancel

Open app

Search

Classy Doggie Cuts

3.2 (43 reviews)
Closed • Closed

Classy Doggie Cuts Photos

You might also consider

Recommended Reviews - Classy Doggie Cuts

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Tina G.

I am so upset. I took my daughter's 7 month old Pom for his 1st big boy cut to what research told me was Plano's second best groomer. (Plano's #1 evidently isn't taking new customers) I digress. When we dropped him off I should have walked away when they showed me the carpet choices of hair length and asked which one we wanted, but I pointed to Pomeranian on THEIR business card and said "I want him to look like this". The very nice girl at the counter asked went to the groomer and then came back and said pointed out the hair samples and said they would use the longest setting for his body but make sure his head was longer and more teddy bear shaped. At this point I flat out stated "I do NOT want him to look like a teddy bear. He is a long hair Pom." She said ok we will just leave it longer and fuller around the face. Once more before I left I made sure to say I wanted him to look like the one on the card and we definitely didn't want a teddy bear cut. When we picked him up he was scared to death and shivering. Now this could definitely be because he is spoiled rotten and a drama kind and we never leave him alone. But the groomer was like "He's kennel shy and doesn't want to come out." Ummmm.....maybe he was scared because you gauged his ear!!!! Anyway, I'm not trying to get a meal for free so I paid my bill and a little tip. Because let's be honest, it's hair and it grows back. But I wanted to write this review because I don't think you should be putting a picture of something you aren't capable of doing on your business card! The front desk girl was really sweet at the beginning and end of the transaction. The grooming stations were visible to customers. But honestly, we will not be taking our baby back.

Fabiola B.

On January 14th, 2020 I took my two huskies to Classy Cuts for grooming services. They have been there in the past, with no problems. I dropped off my dogs off at 2:00pm. I indicated I wanted "a trim" to the receptionist at the time, as I've done in previous visits. At 5:00pm, my mother picked up my dogs. My two beautiful huskies had been shaved completely, except their heads and tails. My mother was appalled and flabbergasted. Once I saw my dogs, I was equally as dissapointed. Double coat dogs are not supposed to be shaven due to their increased vulnerability to temperature, sun and insects. On January 15th, I contacted Classy Cuts to voice my displeasure on the services received. I indicated wanting a full refund. After some waiting, I was informed by Cesar, a manager, that they would refund half of what I paid and provide a free appointment next time. I indicated I would like a full refund due to the ongoing negative byproducts of the dogs being shaven. The manager indicated that the receptionist reported she had informed me of the risks in shaving my dogs, completely dismissing my recolection of events. He went on to indicate that the receptionist also reported having explained everything to me and that I had asked her to have the dogs shaved. They provided no documentation of me asking my dogs to be shaved other than the narrative provided by the employee. On January 17th, after ongoing communications, my brother went to pick up a check for half of the amount paid on January 14th. When he arrived he was presented with two copies of a word document which stipulated that I would be reimbursed for half of the amount, that both my dogs would never receive any services, and that I would not speak about anything that happened. My brother felt extremely akward and nervous about signing since he was there for financial reimbursement purposes. He asked if he would be reimbursed if he did not sign. The manager indicated he would not receive reimbursement if he did not sign. My brother left without signing the document or receiving reimbursement. This whole ordeal has been very taxing. My dogs are shaved and have been negatively impacted by Classy Cuts' negligent behavior. It has been very dissapointing how the situation was handled by the merchant. My concerns were continously dismissed and negated. Instead of fostering understanding and cultivating their customer base, Classy Cuts chose to denigrate and dismiss my dogs and I, after their own negligence caused the issue. I would not recommend Classy Cuts going forward. Not because of their grooming services, although those have deeply hurt me and my doggy family. I choose not to recommend Classy Cuts because of their dismissive and negligent customer service. Which not only failed to acknowledge their mistake but successfully made me feel alienated, dismissed, and generally unsatisfied. Pictures of my dogs say more than any review could ever denote.

Fluffy Max - thanks!

Always do a great job on our doodle. Been taking him there for years with no issues. Great service. Fluffy dog.

Chewie's first experience at classy !

See all

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 6
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - Classy Doggie Cuts

Review Highlights - Classy Doggie Cuts

“Thank you, Victor, for staying at Classy Doggie Cuts; you are an amazing stylist!”

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Pet Groomers 3,117 times last month within 15 miles of this business.

Verify this business

LaPawz

LaPawz

(94 reviews)

I want to say I am so happy I found this wonderful and affordable grooming and boarding shop for my…read more2 little terriers. The owner is a very kind man named Sebastian. The Groomer does an excellent job. She remembers my fur baby has a little hernia and is careful with her. The shop is very clean and spacious right next to the Neighborhood Walmart. I am so happy about this business compared to where I was before.

I can not recommend this business! I dropped off my Golden Retriever for a BATH ONLY!!…read moreThat's what I ordered on-line and confirmed verbally at drop off. BATH ONLY!!! I picked him up and he had been de-shedded, nails AND his paws were trimmed!!! Some customers might be happy about getting a service they didn't pay for. If the de-shedding, nail and paw trim was what my dog needed AND it was a job well done, I might feel differently. But that is NOT the case! De-shedding issue: My Golden does NOT have the long, flowing "typical" Golden fur. His is fur is fine and short, it just doesn't grow much and does NOT to be de-shedded!! It finally had just gotten long enough this past year that it layed down. Now, it's sticking up every where, gets tiny tangles, is a shaggy mess! Nail trim and Trimmed paw issue: When I say, they trimmed his paws, you can see where they just snipped the "grinch fur" sticking up on the top of his paws, not that they did a nice trim job and blended the fur etc. Some Golden owners might not like the "grinch feet" but I am not one of them! The nails didn't even need a trim, now they have jagged edges!! The paw trim was not a job well done and was NOT a service I asked for!! My biggest issue though, is getting a service I DID NOT ask for or want!! WHY were grooming tools even near my dog when I ONLY ordered a basic bath?? I have sent an email asking a manager or owner to call me to discuss this. I have also called multiple times asking to speak to someone in charge or call me and nothing!! It's been a week now, No response to my email and no call back. So this is my first negative review EVER! So at this point, all I can say is, DO NOT GO HERE if you want any level of professional customer service or if you want any service that is what you asked for and looks good!

Canine Republic - 3 hours after picking up my dogs from Canine Republic, her eye is now goopy

Canine Republic

(155 reviews)

I cannot recommend Canine Republic enough. All the staff genuinely cares about you and your dogs,…read moreand everyone really seems to love working there, which is always a good sign to me. It's not the cheapest option, but it is worth every penny. We have a puppy with tons of energy, so we take her to daycare almost every day. She loves it, and I honestly think they love her just as much. And they post pictures of all the pups on Facebook, which is really nice cause then we get to see her having fun while we're at work! Our puppy got injured while she was playing one day, and they immediately isolated her, covered up the wound, and called me. They even offered to take her to the vet for me if I wasn't able to leave work. Plus, they double checked all of the other dogs to make sure none of their nails were too long, so the same thing wouldn't happen again. When I took her to the vet, they said they did the same thing the vet would have done, which really amazed me. I found out later that they have pet first aid and CPR training, so they are really prepared for this sort of thing. They were even kind enough to put her in private day boarding for the normal daycare rate while she was healing, which is further proof of their excellent customer service. It's possible I'm biased because I have an extremely cute and well behaved puppy who everyone loves, but I really do think this is an excellent establishment full of people who are enthusiastic about their jobs and who do everything they can to offer a great service.

I have been taking my dog to Canine Republic since she was 6 months old and she will be 7 in July…read more I board her and also utilize the daycare option and our experience every single time has been amazing. The entire staff is professional but also warm and caring, you can tell they truly all love what they do. I know when I go out of town that my dog is in the best hands at Canine Republic. I have recommended them to several friends and co-workers who have all had positive experiences as well If you live anywhere near Canine Republic, I would strongly recommend using them for your boarding/daycare needs!

Classy Doggie Cuts - groomer - Updated October 2026

Loading...
Loading...
Loading...