I used to love this place. It was my go to for lens replacement. They seem to always care about my…read moreglasses and my satisfaction. Also, the prices were reasonable. During my last visit, for a prescription lens replacement, I was very disappointed. For a simple single prescription it was almost $200 for lenses only! when they were ready, I did not receive any call back that my prescription was filled and ready to be picked up. when I picked up my glasses. I was asked to try them to make sure I could see out of the prescription which I could. But in the past, the technician would sit with me and make sure that the arms of my glasses were aligned, and he would bend them to make sure I had a good fit, he made sure that his customer was satisfied . I didn't find that this past week. Basically they wanted to make sure I could see and sent me off on my way. They gave me two tiny alcohol eyeglass wipes, which were dried up when I opened them . this is why we see many stores closing...great customer service matters and if we aren't appreciated we shop online, and get better prices. I don't think I will be going back here. They've lost that personal touch, which I had appreciated in the past.

King Optical is beyond amazing. I've been a customer for over 50 years and have never been…read moredisappointed. Their prices can't be beat and the service is stellar. I lost my glasses while shoveling last weekend and I need them for reading. I thought I would have to buy new glasses and hesitated because my yearly appt is in two months and my prescription might change. Kim listened patiently and came up with a solution that made me very happy. She put in a rush order for the lenses and found a suitable frame that was more than reasonable. She treats you like family as soon as you walk in. She truly made my day.

Our daughter had a great experience at Lunette, after having an awful experience at another eye…read moreexam location in the area. They were friendly, accommodating, willing to listen to what she needed, etc. Will definitely be going back for the rest of the family to get exams done here.

I can't say enough good things about Lunette. First off, I love my optometrist, Dr. DeLee. Their…read moreequipment is much more state-of-the-art than the other 2 local offices that I visited and the doctor spent ample time discussing the health of my eyes. I have seen her 2 years in a row now. As for their eyewear, yes, they are expensive because they sell luxury eyewear. The assistant manager (Stacy) spent a lot of time finding the right pair of glasses that looked good on me and fit me well. She never made me feel pressured and was patient with me while I visited other stores before making my final decision. In addition, I had brought a pair of progressive glasses that I bought 6 months ago from For Eyes that I never had liked because I couldn't see well through them. Stacy immediately determined that the lenses weren't properly fitted and she fixed them for me! I am so glad that I used Lunette for my recent progressives. Not only did I get beautiful Chanel frames, the lenses are far superior than the lenses in my older 2 glasses. Significantly better! I will definitely continue using Lunette for my exams and eyewear!

Nothing but good things to say about Visionworks in Braintree and Pembroke. Eye exams are super…read moreeasy to schedule online, they do a good job sorting out the vision benefit through my health insurance as well as my VSP vision plan, and then they slice and dice the pricing utilizing the insurance benefits and in-store specials to come up with the different coverages compared with in-store offers to come up with the combinations that get me the most bang for my buck. I also like that they left me alone to try on a hundred frames then jumped in to help me narrow down my 10 possible options to 2 that fit my face well and would work best with my Rx. I have a heavy-duty Rx and own lots of glasses, and the ones I've gotten from Visionworks are my main go-to's because they fit right and feel comfortable.

Once again I don't know why I still go here for my contacts and glasses. The average age of the…read morepeople that work in here is easily 70-80 years old. They aren't just slow, they are snail like. Never in my life have I waited for anything as long as I wait for service in this place. The people are kind but it's reminds me of being in a nursing home. I went in to get glasses. Just to buy glasses. And waited almost an hour. I was just here for my eye exam a week prior so they have all my info. I don't understand ... anyone have any suggestions as to a better place to go in the south shore please tell me

I have used their services both with replacement lenses for my frames and examination for…read moreprescription. They have always been courteous and professional. Never unkind or abrupt with me or anyone else in their business. Would recommend them.

Horribly rude staff. I called 3 times and they hung up on me every time until the 4th time I got…read morethrough. Rude person on the phone when I finally spoke to someone. They don't care or want your business. Go somewhere else. Plenty of other eyewear shops to go to.

I had no idea Warby Parker was here until I decided to take a chance and do the "try on by mail"…read more And I booked an eye exam once I found this brick & mortar location. So glad I did! The eye exam was as thorough as any I've had, by a doctor who was informative, pleasant and understanding of my concerns. As a bonus, there were appointments available about a week later so I wasn't looking at a month-long wait. Took me about five minutes to choose from a wide selection of beautiful frames- very different from the usual brown, tortoise and black choices elsewhere- although those were all available too! Customer care was through the roof from a very helpful & personable rep who walked me through a painless ordering experience, emailed me a reminder to check out another style I liked the next time I was in, all in all about 15 minutes to being done. I'm a fan- I'll be back. Go and check out the service and selection, you'll he glad you did. Oh, and first appointments of the day are at 9am!

Deceptive business practices. Online Warby Parker ad states $85 for an eye exam. I arrived at…read morestore for my optometrist appointment and asked counter person if eye exam was $85, she avoided my question and walked away. After exam was performed I was charged $130 for exam. I asked manager online as stated $85 and he replied there is a mixup with the national online sale and each store has a different price. When I got home I went on the Warby Parker Hingham website. On their own site it advertised an eye exam for $95.00*. When you look at bottom of page the * stated each store can charge a different price, however this was the Hingham's own website. So why don't they just advertise the true price?? Bait and switch, stay away from this location

I was so excited when this store opened at the South Shore Plaza…read more I used to go to the one at Copley Place and that was such a bitch to get too. I feel like I just walked into a Euro trash night club, it is hip, trendy, and a bit too dark, the music is blaring that you can hear it out in the mall. But, I love the clothes, I love their dresses, jeans & especially the Tees, I have a weird body shape & their Tees, if its crew neck or V-neck (my favorite) always look flattering on me, or at least I think so. LOL. Lots of good accessories from necklaces, bracelets, pocketbooks & sunglasses The Men's side has nice selection of clothing as well, I love their dress shirts & blazers, but I feel their Men's Tees are cut very slim; so much so that it is trying to make every guy a Jersey Shore look alike. Just saying... The items can be a little pricey, but when there is a sale, there is a GOOD sale!

The best! Honest, trustworthy, does not try to sell me something i don't want/need. CE Optical…read morestands behind their product. Period! I have bern seeing CE Optical for 40 years for all my vision needs.

Great experience with C.E. Optical. I was delighted to become aware of the fact the C.E. Optical…read more(Craig) is second generation. I came in for replacement lenses in my Randoph frames and experienced impeccable, friendly, professional service. The work was accomplished on time and the result was perfect. I highly recommend C.E. Optical as doing business locally and local owned is always better! Thank-You Craig!

I visited yesterday and there was only one salesperson in the store, who was extremely rude. We…read morewere the only customers. I greeted her, but she ignored me. My dad tried on a pair of glasses, and after we put them back, I heard her say "no touching," which was shocking -- how are customers supposed to buy glasses without trying them on? Since I was with my parents, I didn't want to argue or make a scene. I'm not sure whether this was racism or if she treats everyone this way, but customers should be aware before visiting.

Two different associates today on 2/11/24 were so incredibly useless, one of whom was extremely…read morerude as well that I ended up walking out.

I had an annual exam in Dec. Dr Cleary saw an infection & recommended me to a cornea specialist…read morebefore she would proceed with my new prescription. It is now March and the cornea Dr that has been treating me, has ok'd for me to go back for my eye exam. Called Pearl Vision on Saturday, got an appointment for Monday evening after work. I have been coming here for years and will continue to. Thank you Donna & Dr Sinopoli for getting me in so quick.

Always a great selection of new glasses, the doctors doing eye exams run on time, the pricing is…read morequite fair. The clerks at the front are awesome with helping get your glasses adjusted, giving advice and helping to get the best look and fit overall I couldn't ask for a better eye Doctor. Dr Sinopoli and Dr Cleary are amazing!!

I already had a frame so I went there to get the lenses replaced with my prescription. Very…read morefriendly and helpful folks. They don't take insurance so just be aware of that. Got my new glasses in less than a week and was able to go back for them to do an adjustment after I initially picked them up without a problem. I can't speak to the eye exam service since I didn't get that done there.

Horrible! The manager, Scott, told me BJs would gladly refund my money. Then when I returned well…read morewithin the 30 days ... he reversed his previous statement.