1. Ulta Beauty

0

Watertown, MA

Cancel

Open app

Search

Ulta Beauty

4.1 (14 reviews)
Open • 10:00 am - 8:00 pm

Services - Ulta Beauty

Haircut

ULTA BEAUTY · YELP ASSISTANT

Ask Yelp Assistant

Ulta Beauty Photos

From this Business

Recommended Reviews - Ulta Beauty

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Haircut and gloss

Ava is the best, she is so amazing!!! She really listens to what I want, she knows what she's doing and is very professional. I leave every appointment loving my hair, Ava nails it every time! She did a great keratin express treatment last summer for my frizzy curls, and last week a cleansing shampoo- the blowout has lasted 5 days and still looks perfect! Very happy! You can tell she truly cares about her work. I always feel great and confident after leaving my appointment with Ava. Highly recommend her to anyone!

See all

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 1

4 months ago

Helpful 8
Thanks 3
Love this 7
Oh no 3

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Ulta Beauty

Ulta Beauty

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Pam Z.
1
32
1

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Q K.
0
6
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Amanda L.
123
11
281

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Loading...

Ask the Community - Ulta Beauty

Review Highlights - Ulta Beauty

“Avery is a level-seven eyebrow necromancer who brought my 90s-scorched, gray grannybrows back from oblivion.”

Mentioned in 5 reviews

Read more highlights

Sunny Bunny - Our zen shampoo area...it's an experience.

Sunny Bunny

4.9(62 reviews)
3.1 mi
•$$

It took me somewhere between 8-10 years to walk out of a salon after a color appointment and truly…read morelove what I saw with no hesitation. Today was that day, Helen was the one who made it happen. I was originally scheduled for a new customer appointment with Meghan and we had to move the appointment. I mention this because Meghan was incredible during our rescheduled communications and recommending Helen for the new time and based on what I wanted. So, I went in to meet Helen today. Helen listened to (and looked at) what I wanted to achieve and told me what would be needed to get there. She was detailed, confident, and so knowledgable -- I could not have felt I was in better hands. I knew even as she started I'd finally land where I wanted with my color. I'm thrilled with my hair and also that I finally found somewhere and someone I'd like to go back to! Finally, Meghan, Helen, and team have created a beautiful environment. Sunny Bunny is by far the most relaxing and comfortable salon that I have had the pleasure of being a client at.

I have been a loyal client of Meghan for over 20 years, and I can't say enough good things about…read moreher. She is not only a fantastic stylist with superior skills in cut and color, but also an incredible business owner who has built a top-tier team. Lately, I've been styled by the uber chic and talented Helen, and the experience has been seamless. The training and mentorship at this salon clearly shine through--the attention to detail, style, and expertise are exactly what I've come to expect and trust. Whether you're seeing the Meghan herself or one of her awesome proteges, you are in the best hands! And if you're looking for a new opportunity as a stylist, don't pass up this one! There's lots of love and joy at Sunny Bunny!

Photos
Sunny Bunny - Sunny Bunny New Location Grand Opening.

Sunny Bunny New Location Grand Opening.

Sunny Bunny - Meghan...founder

Meghan...founder

Sunny Bunny - Our cute studio.

See all

Our cute studio.

Essentials Salon - Onsite Wedding by Liz (Arlington,Ma.)

Essentials Salon

4.3(44 reviews)
1.6 mi
•$$

Hands down the best salon I have been to in my 20 something years in Boston and Boston area…read more Professional, talented, warm and friendly. The full package. Lauren is my gal for all hair everything! Cuts, color, grey coverups, highlights. After my first time going to her, which was two years after "Covid " hair, I would have been fine with her giving my mess of a mop a buzz cut! Fortunately, that's not what happened and I walked out walking on a cloud of happiness. When I walk in, about every six or o weeks, I just tell her "I'm in your hands" and the results are always spot on to the time of year, season and mood! Hail to all here, but especially to Lauren!

What a change in this place. Gorgeous interior. Clean and spacious. Not honest in pricing and If…read moreyou want to dispute, happy to share screenshots. I spent $350.00 on treatment I did t know I was getting. And left an $80 tip. But I questioned the price. Was told by my hairdresser "I don't know off the top of my head0 and was sent a receipt with the breakdown. I emailed the salon to get an explanation, and this is what I received back: HI Leslie, It's confusing to hear that you are bothered by the price of your services today. The pricing is based on services rendered and very straightforward. We would never charge extra if you were sitting "longer than necessary" and I would also be curious what you are basing timing on. We don't typically give a step by step quote... we use our professional judgement on what your hair needs to look its best. I would recommend letting your stylist know budget restrictions before the appointment to make sure we can accomplish that goal. Best, Megan Brennan Essentials Salon

Photos
Essentials Salon - Balayage by Master Stylist Kelly

Balayage by Master Stylist Kelly

Essentials Salon - Brow tint and wax by Kristen

Brow tint and wax by Kristen

Essentials Salon - Fringe and Long Layers by Liz

See all

Fringe and Long Layers by Liz

Moxie Salon

Moxie Salon

4.5(29 reviews)
1.7 mi
•$$

Being blonde is a huge challenge. For years, I struggled to find a stylist that understands blonde…read morehair. After several unhappy experiences, I did some research and found Kelly. She is absolutely amazing! My highlights and hair have never looked better, and I'm quite particular. She is truly an artist, her color is spot-on and beautifully done. There also is no double-booking, she takes her time and is very detailed. Plus her cuts are great as well, and it's hard to find someone who can both cut and color. The salon itself is super cute, relaxing and elegant, with a nice cozy vibe. If you're a blonde, this is the place to go, Kelly is unbelievable! I can't say enough good things about her and Moxie Salon!

BUYER BEWARE!! I…read morehave been going to Moxie for 3 years. Every 11 weeks, like clockwork, I get a foil and cut. Even though Kerry is the owner I still tip. So after approximately 14 visits (of around $200 per visit) I made a fatal mistake. I screwed up my calendar and missed my appointment. Kerry called and left me a message. I called right back. I called back 2 more times. Due to the timing it's also my birthday. I found out my MIL called and left FIVE messages (trying to buy me a gift certificate.) KERRY NEVER CALLED BACK ONCE. I drove to the shop to see if it was open and she was ok! Yep, she's just ignoring me. She ghosted me because I made 1 mistake in 3 years. Her voicemail message to me was, "You're never late and it's 10 minutes past your appointment time ..." So guess what I now know: 1) one strike, you're out is her unwritten/unspoken policy 2) she won't even give a courtesy call to explain her unwritten policy (there is nothing on her website and no sign in her shop) One bone of contention I've had: - when I first started going to Moxie I got reminder calls - they just stopped and on at least 2 occasions I called the shop to see if my appointment was still scheduled - in today's digital / social age I get reminders from EVERYONE I deal with (doctor, dentist, Pilates, massage, etc.) Kerry: IF YOU'RE GOING TO BE INTOLERANT OF SCHEDULING MISTAKES then put your money where your mouth is and use a reminder system -- I'd have never missed my appointment if I'd received a reminder. And, while I found out the hard way / now have 14 weeks of roots, I'm happy to now see Kerry's character. I have no interest in giving my business to someone who is intolerant and uncooperative.

Photos
Moxie Salon
Moxie Salon
Moxie Salon

See all

HairTheory Studio - Purple on very dark hair

HairTheory Studio

4.4(209 reviews)
1.1 mi
•$$

CONTEXT: I'm a grad student in the area and have been to a variety of salons and barbershops,…read moreincluding Andre Hair Salon, La Flamme Barber Shop, ASA Hair Design, and Alfred Harvard Square Salon. Regarding haircuts, HairTheory Studio tops them all. I am graduating in a month and wanted THE BEST. Lauren (my stylist) provided that. WHY? Because Lauren is talented and approaches her work like an artist. Specifically, she carefully scrutinizes your hair, critically listens to want you want, and patiently cuts, evaluates, cuts, evaluates, and so on, unveiling a great cut underneath the original mess. The level of attention to detail exceeded my own, and I came to Lauren with a printed out "haircut game plan" (yes, I'm crazy)!! All you men** out there looking for a stylist, go to Lauren! She pointed out so many things about my previous cuts, such as the fact that my part was SLIGHTLY off. No one above at the other barbershops/salons caught it. And that slight correction changed my look a great deal. To sum up my experience with Lauren, I left my appointment with her feeling inspired. Have you ever felt that way leaving a HAIR CUT?! I was inspired not just by the cut itself (I am SO happy with it), but by the conversation. For those of you who are introverts and would rather chill, I suspect Lauren would go with the flow and support that, too! Thank you, Lauren!! **If you're a woman, I'm sure she does an equally bang-up job, but since I'm a man, I can only speak from that experience

Seriously best color experience I've had in roughly 17 years of having my hair dyed. Christine is…read morethe absolute best!! This was the first salon to actually go "oh yeah we can do a vivid color on you!" For years I've been told my hair is too dark and to just do a subtle chocolate brown. I'm loyal to this salon now! I adore the purple and I'm so grateful Christine was able to show me how the purple faded in another client so I could feel confident in the choice!

Photos
HairTheory Studio - May 2018

May 2018

HairTheory Studio
HairTheory Studio - Thank you Lauren! Still so good

See all

Thank you Lauren! Still so good

Bellagio Hair & Skin Care

Bellagio Hair & Skin Care

4.5(146 reviews)
0.9 mi
•$$

Pat is a curly hair magician!!! Even when I don't know what I want, or how to describe it, she…read morecreates a style that flatters my face and brings out the best in my curls. She has the same gift with color, finding exactly the right shade of red that looks natural and dazzling.

I can say without hesitation that this was the worst customer service experience I've ever had at a…read moresalon. I had been a loyal, long-time customer and put plenty of money into this business over the years. Apparently, that loyalty means absolutely nothing to the owner, Pat. Right before I was leaving for a work trip, one of the stylists made a mistake with my hair. I was traveling the very next day, so I called Pat hoping she might show even the slightest concern and find a way to squeeze me in for a quick emergency touch-up. Instead of trying to help fix a mistake made by HER salon, Pat somehow managed to turn the situation around on me and accuse ME--the paying customer--of being disrespectful. There was no meaningful attempt to find a solution, no concern that I was leaving for a work trip the following day, and seemingly zero appreciation for the fact that I had supported her business for YEARS. The conversation ultimately ended with Pat hanging up on me. That tells you everything you need to know about how this business treats customers when something actually goes wrong. It's easy to take someone's money when everything is going smoothly. The true measure of a business is how it responds when it makes a mistake. In my experience, Pat's response was to become defensive, blame the customer, offer no meaningful solution, and hang up the phone. After years of giving this salon my business, I discovered exactly how little my loyalty was worth to them. If this is how a long-time customer is treated over a problem the salon itself created, imagine how you'll be treated when you have an issue. There are plenty of salons that actually value their customers and understand what customer service means. Spend your money at one of them. I certainly wish I had. I will never give this business another dollar.

Photos
Bellagio Hair & Skin Care
Bellagio Hair & Skin Care
Bellagio Hair & Skin Care

See all

Ulta Beauty - hair - Updated November 2026

Loading...
Loading...
Loading...