I went in today to get my daughter the knu school vans. Sean was our associate, he was very…read morepersonable & helpful. I like making sure I write reviews for those who deserve it. He was definitely a good guy. I'll definitely be back. Shout out toSean. Also extra stars for saying we looked like sisters. Lol!!

I went into this location a couple of weeks before Christmas to get some shopping done. They had a…read morefew good sales running and I'm a big fan of the brand, however, as of now NOT the customer service. I had spent nearly 400 dollars in this store in 2 trips and had a lot of items. To my surprise upon returning home one of the girl that's had rang me up (Hailey and or Chonca) had put in clothes that were not mine and had taken out two items of mine. No big deal mistakes happen it's a busy time of year. I gave them a call explaining the situation the girl on the phone was very nice and even offered to put the items they had removed on hold to help me for when I returned to the store. I was a bit disappointed that they didn't have a mail back system considering I live nearly an hour and half away. Upon returning the the store about 1 week later as I had explained to the girl on the phone I would be doing. I would learn some news that was quite shocking. The first thing they had done was remove my items from hold and sold the remaining items in my size. They also informed me that they had given me the wrong receipt and couldn't verify what else they charged me for. Huge red flag for a commission based store. They were only able to take one return in the end which equals less then the amount of gas it took me to return to the store. The associate Krista who was helping me with the return clearly had little knowledge of the systems and was little to no help. All in all I'm extremely disappointed with the service and I won't be coming back. As far as I'm concerned they are crooked for not supplying me with information necessary to prove they didn't rob me of my money.

My wife had to return 3000 dollars ish worth of stuff that she bought online. We felt soooo bad…read morebut our trip got canceled so she didn't need the clothes that didn't fit or the ones that did. The dark skin gentleman behind the register was so nice about it. The other white lady which seemed like a manager (with a BLM mask) was super nice too. I'm not going to lie I was pretty embarrassed. I've worked retail for 6 years when I was younger and even though it's your job, it's still a pain in the ass. I see negative reviews and I just wanted to add this because not all employees are bad. Some are great.

Don't order from here, first, when you ordered online and they would ship you the wrong item. then…read moreasked you to return the wrong item first and have to wait for the next early shipment date. Thank you for understanding our lack of management and customer service. this is frustrating. when you called them, they hung up on you. What the hell, who wants their product for this time waste and wrong ship item and frustration experience!!!!

Great clothes but under NO circumstances go for their credit card, regardless of discount. I was 5…read moredays late with a payment and was charged $29! This is supposedly disclosed in the novella on the back of the statement. To add insult to injury, they charge $9 for a wire transfer.

First, I really like the clothes but if you are a woman who wears an XL or a Woman's size your only…read moreoptions are to order online and pay for the privilege. The stores never carry any size greater than Large and never carry Women's sizes in house at all. They might as well put up a sign saying 'Larger Women Need Not Shop Here'; you're not the image we want for our merchandise. I realize heavy woman are by virtue of their being large not supposed to want decent clothing or to have any taste but if you actually make clothes for them that you refuse to offer in your stores, you should at the very least not charge them for shipping.

The staff at this store is amazing and is suprisingly mostly male. I have a closet and a dresser…read morefull of clothes from UB mainly because its not too flashy and its casual enough to wear to most events and places. But also because even though I can't fit my Egyptian rump into any size of the pants/jeans they have, I can always find suggestions for whats in fashion from the staff. Also usually a very clean store

I was so excited to visit this store and shop in real time instead of browsing online. I had the…read moreprivilege of shopping the Vegas store last year and was thrilled that Braintree got a Savage x Fenty store that's within driving distance for me. The staff were helpful and knowledgeable about inventory and sizing. The fitting room features a futuristic touchscreen menu that allows you to shop while you try items on! Best of all, I was able to use my member credits in-store. I wouldn't expect anything less than greatness from our Queen Rihanna's brand. My experience was better than expected and I will definitely be back.

Barely any selection and the staff is not that helpful. I honestly think they are shutting down…read morevery soon.

Victoria was awesome in helping me purchase five sweaters. I needed a new wardrobe for the cooler…read moreclimate in Boston, and I came in after she set up a few outfits for me over the phone. Pro tip: always call ahead and let them know you are coming. Appointments are just easier and they save you so much time when you show up at the store. It makes it easier on the buyer and the seller.

I had to return some bridesmaids dresses to this store today. The customer service I received was…read moreawesome. I regret that I didn't get the name of the guy that helped me, but he did not complain once when I started to become a "difficult customer". He, in fact, became even more pleasant and helpful as my ordeal went on. As annoying as my particular situation must have been for him, he never once let on. It's really nice to see that true customer service still lives on in some places.

Ahhh! Uniqlo has arrived at SSP Braintree. What did we do to deserve this? Uniqlo is a Japanese…read morebrand that offers quality, minimalist apparel. Perfect place to go for every day basics. Material used is always extremely comfortable. Everything here can be dressed up or dressed down, your choice. I have found many lovely dresses here, on sale, too! Reasonably priced & worth every penny. Their graphic tees are also pretty cool. Every time I enter a Uniqlo, I just wanna buy every single one hahaha. Uniqlo was definitely needed at SSP. Over the last few years, the mall has been going downhill and not many shops here that have actually good quality clothing. So it was for sure an UP & has convinced me to go to the mall more often. Must visit if you're shopping around in the mall.

Super glad Uniqlo finally opened in SSP!! I've always been a fan of their lounge shorts (draw…read morestring) light and comfy. The pricing when there are sales is great i own quite a few. Now i do wish they would have shorter inseam lengths for my current taste in shorts but that's nothing a bit of thread and sewing machine can't handle! Their air t shirts are light sweat wicking and comfy to wear all day, now i personally like a bit more neck room at the color of their crews so i opt for the v-neck designs. Usually have good neutral colors to match your fit. The lady was also able to get a dress and skirt type joint and it looks great on her. The whole family likes Uniqlo really. They usually have good collaborations with pokemon, hype anime's etc and occasionally one of those items would peak my interest. All in all a welcome edition to SSP that was seemingly dying last few years like many places but seems like life has been re-injected into the mall

Finally! A lululemon at south shore! Staff did inform they will be here for at least a year!…read more Was a bit curious since it's a "pop-up" location. Located in middle of the mall over by the elevator and the info desk. Everybody in there on opening day was super sweet, helpful, and are working out the daily operations. Fitting rooms, open floor plan, feels spacious. Didn't really go into either of the stores that occupied the space prior, but I'm sure we'll be here often. The lady celebrated its store opening by grabbing a full outfit in a color she's been eyeing for a while now that's back this season! We'll hope for good things to come, in-store promos and more goods to come. Men's setup on right side of store along with fitness gear and accessories, fitting rooms middle back and women left and center of store! Thanks all!

Lululemon has FINALLY arrived in SSP! I was here today…read more(11/15) for their grand opening. I've been waiting for a Lululemon to come to Braintree for so long, it's not even remotely funny. They are a pop up location inside the South Shore Plaza, where Chico's once was, & are here for a year (hopefully here to stay tbh, that'd be great). The staff was super sweet & very helpful with finding things in the store. Loved the layout & how they organized everything. In honor of this opening. I bought an espresso matching set, cropped define jacket with align 7/8 leggings ;)) Overall, very happy that there's a Lululemon closer by now. Had a pleasant, positive experience here today, so will for sure be back.

This American Eagle, is amazingly, the best out of the chain I have been to thus far. Located…read moreinside of South Shore Plaza, this extension of the store boasts a large interior lot. Clothes are seperated into guys and girls to each side, as per usual. The selection here varied immensely. I was able to find several different pieces for different occasions to try on. The shoe department is located toward the back of the store, complete with couches and decorations. It's a shame there's no age restriction in the store. . . I dodged young teens running around looking for the most scandelous tank top they could find to wear to a middle school dance and get away with it :-P The clearance rack, for once, was stocked with useful items! Surprisingly, sun dresses adorned the sale racks. . . in the summertime! Usually I'm flipping through sweaters while the sun is sweltering hot outside. The highlight of this trip was my dressing room experience. I was escorted to a room by. . . I wanna say Erin, but I'm not entirely positive on that one. The associate was extremely friendly and sociable, asked for my name and showed me the service button in case another size was needed or even just an opinion. Was almost like I had a hired "best friend" to let me know her true opinion on what I was considering buying. She was not pushy at all and was genuinely helpful in her job. There is no aerie dept in this branch, but luckily being in the mall, a seperate aerie store can be found just a stone's throw away! Very convenient.

I am so grateful to Kristin and all the help she provided me during my visit to American Eagle. I…read moreonly owned one AE pair of jeans so I was struggling to figure out what exactly I needed. She spent plenty of time helping me pick out what jeans fit me best. Kristin brought me several pairs and asked me many questions to figure out what I was looking for. After not being sure if a pair I found would fit, she used her own phone to book me a fitting appointment and proceeded to open up a fitting room for me. I ended up buying the exact jeans she recommended and brought to me. Kristin is so friendly and knows American Eagle clothes really well. Shout out to Kristin for her great customer service! She did a great job working the floor and helping out all the customers while giving each of us quality attention.

I finally went into a Hollister store to witness what the teenage hype was all about. Nothing…read morespectacular or mind-boggling. Just your average, themed, overpriced mall store, with the occasional sale of generic "beach-worn" clothing. You have your plain navy blue tank tops selling for $25+ next to the ripped apart, "sun faded" $50+ jeans. This does not impress me. I spent most of my time in this store smelling each and every one of both the guys and girls body lotions and sprays. Most were off putting but some had a pleasant aroma worthy of purchase. A seating area with couches and arm chairs stood between me and the sales desk. Designed, I'd assume, for the chaperones of the young teens lingering around the store as a new hang out spot. I settled upon a clearance body lotion whose scent vaguely triggers the memories of having been on a long peaceful rest at a quiet beach. Forget the in-your-face scents of Spring Break after a long sweaty day of pushing through crowds and low tide. Staff was friendly enough during checkout. . . the counter area a bit cluttered with little room to form lines when it gets crowded.

membership is not a problem but cheating others to become a member is a big deal. "Enter your…read morephone number and email to print receipt" That's very strange I ask "Are you sure you need an email to print receipt?" he said "yes" and now I am a member of holister. I would rate 1 star for every time you send out promotional emails.